Expert insights. Personalized for you.
While meetings can resolve complex issues quickly, they also interrupt the workflow of the team. 5 Tips for More Effective Meetings. Meetings: people seem to love them or hate them. MORE
Adding Learning to Work When faced with the opportunities to help with workplace learning, many HR, talent development, and learning professionals react by simply adding learning to the workflow. Typically, adding learning involves integrating structured away-from-work learning (courses, classes, and eLearning modules) with learning activities within the workflow. There is excellent work being carried out that supports embedding learning within workflows. ‘ MORE
The other way I’ve now been thinking of it, however, is to think about designing the workflow and the learning ‘flow’ together. Visualize the formal and informal learning flows as components within an overall workflow. MORE
One clear finding presented was that: “t hose activities that are integrated into manager and employee workflow have the largest impact on employee performance, while those that are distinct events separate from the day-to-day job have less impact.” The general finding is that the more tightly bound learning is to the workflow, the greater the impact it is likely to have. MORE
As those inputs change, you can change LibraryCloud’s workflow process once, and all the apps and services that depend upon those data can continue to work without making any changes. New data can be added relatively easily, and because LibraryCloud is workflow based, that data can be updated, normalized and enriched automatically. According to a post by the Harvard Library , LibraryCloud is now officially a part of the Library toolset. MORE
Let’s change workflows to align better with what’s known about how we work. This pandemic has led to everyone scrambling to work digitally. And it’s not really a transformation (which shouldn’t be ‘digital first’), but rather just ‘move what we do online’. And that’s understandable. MORE
What is workflow learning? As we enter an age of informal and workflow learning, authority is less centralized than ever before. Recognizing this fact is the first step to crafting an effective workflow learning strategy. MORE
To achieve these three targets, we need to think out of the traditional learning and development box – beyond the class/course and eLearning module approaches towards embedding a culture where learning becomes recognised as occurring within the workflow. Qualcomm’s ‘ 52 week''s’ programme is an excellent example of this approach - enhancing or replacing intensive away-from-work on-boarding with information and resources ‘injected’ into the workflow. Most people get it. MORE
A few points: First, on workflow, which is the topic of this post. The options page provides the following: - personal information, including email, which may be edited - list of feeds submitted, and their status - option to add social network information - list of subscribed newsletters, and an option to edit subscriptions That's the entire workflow. Here's how gRSShopper currently works. MORE
Visualize the workflow of a physical job: produce, produce, produce, produce, produce, produce, produce, produce, produce. Now visualize the workflow of a creative knowledge worker: nothing, nothing, nothing, nothing, flash of brilliance, nothing, nothing, nothing.” — Jay Cross. MORE
The opposite of Pull learning that is merged into workflow. When I shot this photo in North Berwick, Scotland, nearly twenty years ago, I wanted to capture the concept of closing shop to do training. Only yesterday did I notice the PUSH sign on the door. Push training, indeed. MORE
Workflow Learning – original concepts. After a lengthy hibernation, Learning Light ’s eLearning Centre rides again! From a press release yesterday: Learning Light has now launched the new look and feel e-learning centre. Check it out for news, views, jobs, reports, research papers and supplier directory. The e-Learning Centre is a free information resource for learning and development professionals and e-learning developers. MORE
So here are some reflections on flow, workflow, and learning. Now, when we’re in the ‘flow’ at work (which is different than being in the workflow), we’re performing optimally. So, we could definitely be learning in the workflow. MORE
One of the things I’m trying to figure out is the most efficient workflow for moving from reading >> notes >> sensemaking >> drafts >> publishing articles. I was asked today about my sensemaking routine. I try not to talk too much about how I do things because I believe that a practice — like personal knowledge mastery — has to be personal, or it will not last. But perhaps I can give some details to help others find there own way. MORE
A leader learns the tasks and familiarizes himself with the process, but the secret he knows that sets him apart and makes him successful is that he sees his team as the most valuable resource in his workflow. The Difference Between a Boss and a Leader – 3 Tips! MORE
If people learn as part of the workflow then this learning is more likely to impact performance in a positive way. By their very nature informal and social learning is embedded in the daily workflow. Each of these is more powerfully experienced in the context of the workflow rather in the more sterile atmosphere of a classroom. The majority of learning occurs naturally as part of the workflow. MORE
See on Scoop.it – Informal & Experiential Learning. Jay Cross ‘s insight: "Missed opportunities. The Towards Maturity 2012-13 Benchmark report highlights a number of missed opportunities faced by L&D professionals: 94% seek to speed up the application of learning back into the workplace: only 23% achieve this95% seek to improve the sharing of good practice: however, only 25% achieve this on average92% seek to increase their ability to adapt and react to business change. MORE
How learning can be embedded in the workflow. On Wednesday 22 August at 5 pm BST – that’s 9 AM (PDT) / 12 PM (EDT) – I will be presenting a webinar, hosted by Citrix Online, on Social & Collaborative Learning in the Workplace. Here’s a description of the event: Social learning is a natural, continual process of learning with others , and with the help of modern social technologies, you can enable and support it in powerful new ways. . MORE
The 70:20:10 framework is a simple concept that has developed from work carried out by various researchers over the past half-century that suggests a one-dimensional focus on structured training and development – a rut that many organisations had fallen into – misses the opportunity to exploit learning and development where most of it happens, which is within the workflow. MORE
In his recent post, Informal Learning , 95% solution, Harold Jarche provides the reason why many workplace learning professionals can only think about “informal learning” and “social learning” in terms of how they can manage them within a blended training solution – rather than simply support them, as they happen, naturally and continuously, in the workflow. MORE
Visualize the workflow of a physical job: produce, produce, produce, produce, produce, produce, produce, produce, produce. Now visualize the workflow of a creative knowledge worker: nothing, nothing, nothing, nothing, flash of brilliance, nothing, nothing, nothing.”. MORE
from our 702010 towards 100% performance book) If learning is embedded in the daily flow of work, rather than away from the workflow, the idea that we need to develop ways to ‘transfer’ that learning into practical use disappears. Especially as most organisations have an often large and continuing investment in formal training and development, the vast majority of which is carried out away from the workflow. MORE
We intentionally add learning-focused activities into the workflow. A number of researchers and practitioners have categorised the process of extending learning into the workflow as ‘adding and embedding’ or ‘embedding and extracting’. The categorisation below brings together some of the ways in which learning is extended into the workflow. MORE
The Smart Worker (SW) learns continuously as she does her job > Integrate learning in the workflow. The Smart Worker (SW) learns best with and from others > Encourage social interactions and knowledge sharing in the workflow. I recently shared a diagram of what it might look like to move from a focus on organizing and managing training, to helping individuals and teams self-organize in the workplace? But why would you want to do this, some have asked? MORE
collaboration Culture enterprise 2.0 micro-blogging organization social media social networking teams technology blogging collaboration curve collaboration cycle online MORE
Just a quite note I sent to Feedly about it's AI tool Leo and my OLDaily workflow. second, I'm still trying to work out a workflow that both preserves the usefulness of AI and allows me to manage content. MORE
It seems the idea has now gone mainstream, as it’s even noted in Forbes that, “Work and learning will become analogous” It is much easier to just say that workflow learning is essential rather than putting in the structures and practices that can enable it. For over a decade I have promoted the idea that work is learning & learning is the work. MORE
tools like Wikis support workflows within the enterprise. By workflow, we mean activities that are important enough to be documented in the enterprise (either because it is an important client, or that it is an activity that is often repeated.) ( Article Link ) "Gregorio Convertino, who recently joined ASC research area here at PARC, have been looking at how Web2.0 MORE
Flexible workflows. Flexible Workflows. Streamlined and effective workflows are a vital component of service delivery innovation within a professional services firm. However, this workflow is markedly different from the workflow required by a routine operation, such as processing an invoice for payment. Workflows within innovative professional services firms need to be readily reconfigured to adapt to different projects, situations, and emerging market needs. MORE
Visualize the workflow of a physical job: produce, produce, produce, produce, produce, produce, produce, produce, produce. Now visualize the workflow of a creative knowledge worker: nothing, nothing, nothing, nothing, flash of brilliance, nothing, nothing, nothing.” —Jay “Imagine you’re trying to fix a problem, dealing with a crisis, or even just replying to someone, responding to a query, thinking about a possible solution. Most people deal with the issue at hand. MORE
Other companies like Cigna , AstraZeneca, and ING Bank were open to changing their approach to supporting learning in the workflow and enabling cross-departmental cooperation. MORE
You're reading fresh content from Dan Pontefract at Brave New Org: Thanks for reading. visit the original at [link]. collaboration Culture enterprise 2.0 micro-blogging organization social media social networking teams technology blogging collaboration curve collaboration cycle online MORE
There are strong cognitive reasons (performance support, workflow learning, self-directed and self-regulated learning). In a conversation last week (ok, an engagement), the topic of content systems came up. Now this is something I’ve argued for before , in several ways. MORE
Workflow learning is one of the new buzzphrases. The notion is that you deliver learning to the point of need, instead of taking people away from the workflow. However, if people are in the workflow, there is a context already. I’d suggest that there are two times workflow learning makes sense. For such workflow learning to work, you really want to leverage the context, so you need to be able to identify the context. MORE
Visualize the workflow of a physical job: produce, produce, produce, produce, produce, produce, produce, produce, produce. Now visualize the workflow of a creative knowledge worker: nothing, nothing, nothing, nothing, flash of brilliance, nothing, nothing, nothing.” — Jay Cross (1944-2015). Increasing awareness of new ideas, methods, and processes often comes through serendipitous encounters outside the workflow. MORE
What will be required is a completely new range of services – which we might call non-training services – that are focused on supporting continuous performance improvement and learning in the workflow as people do their jobs. They will also become more embedded in the workflow, e.g. learning communities will often be seen as an extension of a group’s existing online activities. MORE
” In this post I am going to be taking a look at 6 ways organisations are already integrating learning into their workflow systems – so that the same… Read the rest. In Part One of this series of blog postings, I asked the question: “As business is becoming more social and we are using new social tools to work collaboratively with one another, do we really need another set of social tools specifically for learning?” MORE
RT @ hjarche : RT @ bduperrin : Without Workflow, Social Business Is Doomed [link] #. Tweet. Doctors who are not on Facebook, Twitter and blogs risk becoming irrelevant; my USA Today op-ed [link] #. Don’t know how I missed this one: “Moving toward 2020: the learning decade&# [link] #. YouTube: Two Days’ Worth of Video Uploaded Every Minute [link] via @ mashable #. The C4LPT Daily is out! link] #. Vendor-neutral, by @ hjarche [link] #. Powered by Twitter Tools. MORE
Developing and implementing a content strategy requires consideration and alignment of content models, structured authoring guidelines, reuse strategy, taxonomy, metadata, workflows and governance. Put simply, a content strategy is a business plan for your content. MORE
I was thinking about working openly recently and decided to document my workflow, such as it is. As you can see I need to devise a way to make my projects and courses more transparent. There's also a PowerPoint version of the image with working links. No HTML version, sorry MORE
Created for the people who are doing OLDaily while I'm gone, a 15 minute overview of my production workflow MORE
This is the fifth post in my series about Learning Flows. In previous posts I have explained how a Learning Flow is a continuous steady stream of social-micro-learning activities how the three main types of Learning Flow: (a) daily news flow; (2) themed flow and (3) circular flow can be used within education, for professional [.]. Social learning MORE
Visualize the workflow of a physical job: produce, produce, produce, produce, produce, produce, produce, produce, produce. Now visualize the workflow of a creative knowledge worker: nothing, nothing, nothing, nothing, flash of brilliance, nothing, nothing, nothing.”. — MORE
Workflow Related Topics Clark Quinn
NOVEMBER 10, 2020
So here are some reflections on flow, workflow, and learning. Now, when we’re in the ‘flow’ at work (which is different than being in the workflow), we’re performing optimally. So, we could definitely be learning in the workflow.
Harold Jarche
NOVEMBER 13, 2019
One of the things I’m trying to figure out is the most efficient workflow for moving from reading >> notes >> sensemaking >> drafts >> publishing articles. I was asked today about my sensemaking routine. I try not to talk too much about how I do things because I believe that a practice — like personal knowledge mastery — has to be personal, or it will not last. But perhaps I can give some details to help others find there own way.
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Stephen Downes: Half an Hour
DECEMBER 19, 2016
I was thinking about working openly recently and decided to document my workflow, such as it is. As you can see I need to devise a way to make my projects and courses more transparent. There's also a PowerPoint version of the image with working links. No HTML version, sorry
Dan Pontefract
APRIL 25, 2012
You're reading fresh content from Dan Pontefract at Brave New Org: Thanks for reading. visit the original at [link]. collaboration Culture enterprise 2.0 micro-blogging organization social media social networking teams technology blogging collaboration curve collaboration cycle online
Dan Pontefract
APRIL 25, 2012
collaboration Culture enterprise 2.0 micro-blogging organization social media social networking teams technology blogging collaboration curve collaboration cycle online
Clark Quinn
AUGUST 6, 2010
The other way I’ve now been thinking of it, however, is to think about designing the workflow and the learning ‘flow’ together. Visualize the formal and informal learning flows as components within an overall workflow.
Stephen Downes: Half an Hour
OCTOBER 23, 2012
A few points: First, on workflow, which is the topic of this post. The options page provides the following: - personal information, including email, which may be edited - list of feeds submitted, and their status - option to add social network information - list of subscribed newsletters, and an option to edit subscriptions That's the entire workflow. Here's how gRSShopper currently works.
Jane Hart
OCTOBER 25, 2011
” In this post I am going to be taking a look at 6 ways organisations are already integrating learning into their workflow systems – so that the same… Read the rest. In Part One of this series of blog postings, I asked the question: “As business is becoming more social and we are using new social tools to work collaboratively with one another, do we really need another set of social tools specifically for learning?”
Jay Cross's Informal Learning
MARCH 27, 2010
Workflow Learning – original concepts. After a lengthy hibernation, Learning Light ’s eLearning Centre rides again! From a press release yesterday: Learning Light has now launched the new look and feel e-learning centre. Check it out for news, views, jobs, reports, research papers and supplier directory. The e-Learning Centre is a free information resource for learning and development professionals and e-learning developers.
Jay Cross
AUGUST 20, 2013
See on Scoop.it – Informal & Experiential Learning. Jay Cross ‘s insight: "Missed opportunities. The Towards Maturity 2012-13 Benchmark report highlights a number of missed opportunities faced by L&D professionals: 94% seek to speed up the application of learning back into the workplace: only 23% achieve this95% seek to improve the sharing of good practice: however, only 25% achieve this on average92% seek to increase their ability to adapt and react to business change.
Mark Oehlert
FEBRUARY 9, 2009
tools like Wikis support workflows within the enterprise. By workflow, we mean activities that are important enough to be documented in the enterprise (either because it is an important client, or that it is an activity that is often repeated.) ( Article Link ) "Gregorio Convertino, who recently joined ASC research area here at PARC, have been looking at how Web2.0
Harold Jarche
FEBRUARY 23, 2020
What is workflow learning? As we enter an age of informal and workflow learning, authority is less centralized than ever before. Recognizing this fact is the first step to crafting an effective workflow learning strategy.
Stephen Downes: Half an Hour
SEPTEMBER 8, 2020
Just a quite note I sent to Feedly about it's AI tool Leo and my OLDaily workflow. second, I'm still trying to work out a workflow that both preserves the usefulness of AI and allows me to manage content.
Xyleme
FEBRUARY 15, 2021
Developing and implementing a content strategy requires consideration and alignment of content models, structured authoring guidelines, reuse strategy, taxonomy, metadata, workflows and governance. Put simply, a content strategy is a business plan for your content.
Clark Quinn
MAY 29, 2018
Workflow learning is one of the new buzzphrases. The notion is that you deliver learning to the point of need, instead of taking people away from the workflow. However, if people are in the workflow, there is a context already. I’d suggest that there are two times workflow learning makes sense. For such workflow learning to work, you really want to leverage the context, so you need to be able to identify the context.
Harold Jarche
APRIL 25, 2019
Visualize the workflow of a physical job: produce, produce, produce, produce, produce, produce, produce, produce, produce. Now visualize the workflow of a creative knowledge worker: nothing, nothing, nothing, nothing, flash of brilliance, nothing, nothing, nothing.” — Jay Cross (1944-2015). Increasing awareness of new ideas, methods, and processes often comes through serendipitous encounters outside the workflow.
Jane Hart
JANUARY 9, 2012
In his recent post, Informal Learning , 95% solution, Harold Jarche provides the reason why many workplace learning professionals can only think about “informal learning” and “social learning” in terms of how they can manage them within a blended training solution – rather than simply support them, as they happen, naturally and continuously, in the workflow.
Ross Dawson
OCTOBER 20, 2015
Flexible workflows. Flexible Workflows. Streamlined and effective workflows are a vital component of service delivery innovation within a professional services firm. However, this workflow is markedly different from the workflow required by a routine operation, such as processing an invoice for payment. Workflows within innovative professional services firms need to be readily reconfigured to adapt to different projects, situations, and emerging market needs.
KCC Business Psychology
MARCH 8, 2021
While meetings can resolve complex issues quickly, they also interrupt the workflow of the team. 5 Tips for More Effective Meetings. Meetings: people seem to love them or hate them.
Charles Jennings
OCTOBER 14, 2013
Adding Learning to Work When faced with the opportunities to help with workplace learning, many HR, talent development, and learning professionals react by simply adding learning to the workflow. Typically, adding learning involves integrating structured away-from-work learning (courses, classes, and eLearning modules) with learning activities within the workflow. There is excellent work being carried out that supports embedding learning within workflows. ‘
Harold Jarche
JANUARY 19, 2020
Visualize the workflow of a physical job: produce, produce, produce, produce, produce, produce, produce, produce, produce. Now visualize the workflow of a creative knowledge worker: nothing, nothing, nothing, nothing, flash of brilliance, nothing, nothing, nothing.”. —
Harold Jarche
FEBRUARY 11, 2021
Other companies like Cigna , AstraZeneca, and ING Bank were open to changing their approach to supporting learning in the workflow and enabling cross-departmental cooperation.
Stephen Downes: Half an Hour
JUNE 19, 2008
Created for the people who are doing OLDaily while I'm gone, a 15 minute overview of my production workflow
Jane Hart
NOVEMBER 13, 2012
The Smart Worker (SW) learns continuously as she does her job > Integrate learning in the workflow. The Smart Worker (SW) learns best with and from others > Encourage social interactions and knowledge sharing in the workflow. I recently shared a diagram of what it might look like to move from a focus on organizing and managing training, to helping individuals and teams self-organize in the workplace? But why would you want to do this, some have asked?
Charles Jennings
FEBRUARY 14, 2013
One clear finding presented was that: “t hose activities that are integrated into manager and employee workflow have the largest impact on employee performance, while those that are distinct events separate from the day-to-day job have less impact.” The general finding is that the more tightly bound learning is to the workflow, the greater the impact it is likely to have.
Charles Jennings
NOVEMBER 17, 2014
If people learn as part of the workflow then this learning is more likely to impact performance in a positive way. By their very nature informal and social learning is embedded in the daily workflow. Each of these is more powerfully experienced in the context of the workflow rather in the more sterile atmosphere of a classroom. The majority of learning occurs naturally as part of the workflow.
Clark Quinn
AUGUST 11, 2020
Let’s change workflows to align better with what’s known about how we work. This pandemic has led to everyone scrambling to work digitally. And it’s not really a transformation (which shouldn’t be ‘digital first’), but rather just ‘move what we do online’. And that’s understandable.
KCC Business Psychology
NOVEMBER 18, 2020
A leader learns the tasks and familiarizes himself with the process, but the secret he knows that sets him apart and makes him successful is that he sees his team as the most valuable resource in his workflow. The Difference Between a Boss and a Leader – 3 Tips!
Jane Hart
MAY 26, 2011
RT @ hjarche : RT @ bduperrin : Without Workflow, Social Business Is Doomed [link] #. Tweet. Doctors who are not on Facebook, Twitter and blogs risk becoming irrelevant; my USA Today op-ed [link] #. Don’t know how I missed this one: “Moving toward 2020: the learning decade&# [link] #. YouTube: Two Days’ Worth of Video Uploaded Every Minute [link] via @ mashable #. The C4LPT Daily is out! link] #. Vendor-neutral, by @ hjarche [link] #. Powered by Twitter Tools.
Harold Jarche
APRIL 22, 2020
Visualize the workflow of a physical job: produce, produce, produce, produce, produce, produce, produce, produce, produce. Now visualize the workflow of a creative knowledge worker: nothing, nothing, nothing, nothing, flash of brilliance, nothing, nothing, nothing.” — Jay Cross.
Jay Cross's Informal Learning
JUNE 21, 2010
The opposite of Pull learning that is merged into workflow. When I shot this photo in North Berwick, Scotland, nearly twenty years ago, I wanted to capture the concept of closing shop to do training. Only yesterday did I notice the PUSH sign on the door. Push training, indeed.
David Weinberger
JANUARY 7, 2015
As those inputs change, you can change LibraryCloud’s workflow process once, and all the apps and services that depend upon those data can continue to work without making any changes. New data can be added relatively easily, and because LibraryCloud is workflow based, that data can be updated, normalized and enriched automatically. According to a post by the Harvard Library , LibraryCloud is now officially a part of the Library toolset.
Harold Jarche
OCTOBER 24, 2019
It seems the idea has now gone mainstream, as it’s even noted in Forbes that, “Work and learning will become analogous” It is much easier to just say that workflow learning is essential rather than putting in the structures and practices that can enable it. For over a decade I have promoted the idea that work is learning & learning is the work.
Harold Jarche
FEBRUARY 16, 2021
Visualize the workflow of a physical job: produce, produce, produce, produce, produce, produce, produce, produce, produce. Now visualize the workflow of a creative knowledge worker: nothing, nothing, nothing, nothing, flash of brilliance, nothing, nothing, nothing.”.
Charles Jennings
MAY 5, 2015
We intentionally add learning-focused activities into the workflow. A number of researchers and practitioners have categorised the process of extending learning into the workflow as ‘adding and embedding’ or ‘embedding and extracting’. The categorisation below brings together some of the ways in which learning is extended into the workflow.
Charles Jennings
AUGUST 12, 2013
To achieve these three targets, we need to think out of the traditional learning and development box – beyond the class/course and eLearning module approaches towards embedding a culture where learning becomes recognised as occurring within the workflow. Qualcomm’s ‘ 52 week''s’ programme is an excellent example of this approach - enhancing or replacing intensive away-from-work on-boarding with information and resources ‘injected’ into the workflow. Most people get it.
Jane Hart
AUGUST 16, 2012
How learning can be embedded in the workflow. On Wednesday 22 August at 5 pm BST – that’s 9 AM (PDT) / 12 PM (EDT) – I will be presenting a webinar, hosted by Citrix Online, on Social & Collaborative Learning in the Workplace. Here’s a description of the event: Social learning is a natural, continual process of learning with others , and with the help of modern social technologies, you can enable and support it in powerful new ways. .
Charles Jennings
JUNE 24, 2013
The 70:20:10 framework is a simple concept that has developed from work carried out by various researchers over the past half-century that suggests a one-dimensional focus on structured training and development – a rut that many organisations had fallen into – misses the opportunity to exploit learning and development where most of it happens, which is within the workflow.
Charles Jennings
MAY 2, 2017
from our 702010 towards 100% performance book) If learning is embedded in the daily flow of work, rather than away from the workflow, the idea that we need to develop ways to ‘transfer’ that learning into practical use disappears. Especially as most organisations have an often large and continuing investment in formal training and development, the vast majority of which is carried out away from the workflow.
Harold Jarche
DECEMBER 6, 2018
Visualize the workflow of a physical job: produce, produce, produce, produce, produce, produce, produce, produce, produce. Now visualize the workflow of a creative knowledge worker: nothing, nothing, nothing, nothing, flash of brilliance, nothing, nothing, nothing.” —Jay “Imagine you’re trying to fix a problem, dealing with a crisis, or even just replying to someone, responding to a query, thinking about a possible solution. Most people deal with the issue at hand.
Clark Quinn
DECEMBER 17, 2019
There are strong cognitive reasons (performance support, workflow learning, self-directed and self-regulated learning). In a conversation last week (ok, an engagement), the topic of content systems came up. Now this is something I’ve argued for before , in several ways.
Jane Hart
MARCH 20, 2012
What will be required is a completely new range of services – which we might call non-training services – that are focused on supporting continuous performance improvement and learning in the workflow as people do their jobs. They will also become more embedded in the workflow, e.g. learning communities will often be seen as an extension of a group’s existing online activities.
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