(5) Integrating the Learning Flow in the Workflow

Jane Hart

In previous posts I have explained how a Learning Flow is a continuous steady stream of social-micro-learning activities how the three main types of Learning Flow: (a) daily news flow; (2) themed flow and (3) circular flow can be used within education, for professional [.].

Workplace Learning: Adding, Embedding & Extracting

Charles Jennings

Adding Learning to Work When faced with the opportunities to help with workplace learning, many HR, talent development, and learning professionals react by simply adding learning to the workflow. There is excellent work being carried out that supports embedding learning within workflows. ‘

Embedding Learning in Work: The Benefits and Challenges

Charles Jennings

If people learn as part of the workflow then this learning is more likely to impact performance in a positive way. By their very nature informal and social learning is embedded in the daily workflow. The majority of learning occurs naturally as part of the workflow.

Re-thinking Workplace Learning: extracting rather than adding

Charles Jennings

One clear finding presented was that: “t hose activities that are integrated into manager and employee workflow have the largest impact on employee performance, while those that are distinct events separate from the day-to-day job have less impact.”

The Power of Reflection in an Ever-Changing World

Charles Jennings

Some forward-thinking organisations now encourage this type of reflection and narration of work by providing the facility for personal blogs on the intranet or by implementing storytelling. We learn through taking the opportunity to reflect both in the workflow and away from our work.

Change 206

It’s Only 65% !

Charles Jennings

If you’re working in a highly innovative and creative environment it’s likely your learning and development will be skewed more towards the social and experiential types of development. These three types of learning are not dichotomies (if one can have dichotomous trios).

Survey 173

A new framework for supporting learning and performance in the social workplace

Jane Hart

What will be required is a completely new range of services – which we might call non-training services – that are focused on supporting continuous performance improvement and learning in the workflow as people do their jobs.

70-20-10: Origin, Research, Purpose

Charles Jennings

Cal’s company has also developed the 70-20 tool , which supports learning in the workflow in innovative and measurable ways – it is well worth test driving. I might add that there is a lot of variance between organizations and levels and types of people.

The knotty issue of constraints

Dave Snowden

It can be known, defined and provides a clear boundary state or type of linkage which is explicit in nature. I’ve been developing a theory of constraints both as a method for strategy mapping and as a way of better understanding domains and sub-domains in Cynefin.

Issues 185

Reflecting on reflection

Harold Jarche

Visualize the workflow of a physical job: produce, produce, produce, produce, produce, produce, produce, produce, produce. Now visualize the workflow of a creative knowledge worker: nothing, nothing, nothing, nothing, flash of brilliance, nothing, nothing, nothing.

Development Mindsets and 70:20:10

Charles Jennings

I’m sure we have all looked around us at colleagues and family members and seen these different mindset types – or people behaving in these very different ways. These type of people are are more receptive to continuous learning.

Towards the Connected L&D Department

Jane Hart

I have had a few questions asking how other organisations are moving forward in these areas, so in this (revised) chart below I have colour-coded the areas to show the different type of activity I am seeing.

Why your Enterprise Social Network is your most valuable social learning platform

Jane Hart

It means that conversations can continue more easily after an event, in the workflow, and this supports the transition of learning communities to communities of practice. This is the article I wrote for the January edition of Inside Learning Technologies magazine.

Survey: Are you ready, willing and able to support learning in the new social workplace?

Jane Hart

In the diagram on the right I show 5 key types of activity across the Social Workplace Learning Continuum that I think that will need to be supported.). In other words, that it won’t be just about organizing and managing formal structured learning events (Social Training) but also about encouraging and supporting Social Collaboration in the workflow.

Survey 138

From “learning technologies” to “social technologies”

Jane Hart

But, more importantly, these types of platforms can now support a wide range of collaborative working and learning activities very effectively, and ensure that learning (both formal and informal) is seen as an integral part of the workflow.

The Driving Test: the canary in the mine for formal training?

Charles Jennings

Learner drivers still receive similar types of instruction to that delivered 50 years ago. All this despite the fact we know that continuous learning in the context of the workflow is almost always the best way to develop proficiency and build high performance.

Supporting the Social Workplace Learning Continuum

Jane Hart

And that in fact, we should we be employing the very same (social) tools or platforms that are used by individuals and teams in their daily workflow to do their jobs. Some examples of the different types of activities that might be undertaken along the Continuum are shown in the image above.

The Only Person Who Behaves Sensibly Is My Tailor

Charles Jennings

However extrapolating the context and outcomes to make any sense of this type of data requires a series of further steps that are orders of magnitude along the path to providing meaningful insight. But this type of measurement is starting from the ‘wrong end’.

stories connect knowledge

Harold Jarche

To be effective, knowledge management has to be part of the workflow. Finding ways to collect and share both types of knowledge is important for organizational learning.

PKM 230

training > performance > social

Harold Jarche

It can’t be managed and controlled in the way discrete training and learning injections into the workflow can be. 3) Reduce bottlenecks and start with ‘low hanging fruit’ type of platforms. Thank Goodness It’s Monday! This is my second TGIM post.

The differences between learning in an e-business and learning in a social business

Jane Hart

Training often outsourced, on-demand access to self-paced learning, f2f networking important, facilitated collaborative/peer-learning available in the workflow. Emerging interest in this type of work as a way of. Supporting learning and performance in the workflow.

the literacy of the 21st century

Harold Jarche

This type of work requires a culture of continuous learning. While success stories are plentiful, what most people don’t see is the amount of trial, error, and learning that goes into setting up workflows, empowering employees, and figuring out initiatives to prioritize.



Informal learning, mobile learning, and social learning strategies ( the blended learning approach ) are easily managed with an LCMS, as the LCMS separates content from presentation, creates content in bite-size pieces, and allows IDs to create and deliver all types of learning.

Different Ways Nonprofits Are Using Design Thinking to Solve Problems and Achieve Impact

Beth Kanter

My team at ION Studios curated 110 universally adoptable methods of social change and paired them with 10 custom mini-workshops that were designed to be led by and for social sector organizations to build their own innovation workflows.

Social as a Weapon of Class Destruction

Dan Pontefract

We analyze people’s socioeconomic status including where they live, what type of work they perform, and even their title at work itself. “Who can think without horror of what another widespread war would mean, waged as it would be with all the new weapons of mass destruction.”

Class 188

[templelib] James Neal, Columbia University

David Weinberger

Content mgt gateways for discovery, supporting different types of workflows. At Temple University’s symposium in honor of the inauguration of the University’s new president, on Oct. 18, 2013. NOTE: Live-blogging. Getting things wrong. Missing points. Omitting key information.

The Best of Times, The Worst of Times: opportunities and challenges for the L&D profession

Charles Jennings

Respondents represented a range of sectors and organisation types – financial services, oil and gas, healthcare, business services, industry, government and third sector were all included.

Survey 159

Point Solutions vs. Suites and Composition

Tony Karrer

As an example, here's a screen shot of a workflow defined: LAMS allows the specification of a blended learning sequence via a workflow diagram. All of these aim at the need of being able to compose together a variety of intervention types into a Blended Learning solution.

To Really Drive Enterprise 2.0 Forward We Need A Behaviour Change

Dan Pontefract

Laurie Buczek writes “ the big failure of social business is a lack of integration of social tools into the collaborative workflow.” At the beginning of the year, on January 2 in fact, I wrote about reciprocity.

Tech Wellness in the Nonprofit Workplace: Tips for Avoiding Collaborative Overload

Beth Kanter

More and more we are beginning to recognize the risk of communications overload, and organizations are trying to simplify the workflows for teams. It is important for your team to have the right amount of structure in their workflow.

Tips 82

Learning Materials

Tony Karrer

Additional Aspects Workflow of Other Types of Materials? - If you believe it makes sense to put this in the LMS, then there's the added question of how you handle the workflow, approvals, etc. I've been having a very nice email conversation with a reader who contacted me with a question. The question is one that I've seen before, and I thought it would be worth asking for help from the community. Here's the basic question - What belongs in an LMS?

The Smart Worker : learns best with and from others

Jane Hart

In my last post I looked at how individuals really learn how to do their jobs – by doing their jobs – and how that happens mainly through social interactions with others in the workflow.

Continuing Education and Learning Management Systems

Tony Karrer

Continuing Education Requirements Requirement #1: The LMS needs the ability to apply multiple types of continuing education credits to a single course, have the user select multiple types of credits to obtain and print certificates with the appropriate wording for the desired credit(s). After completion she is notified that she has passed the test and has access to 1 hour of credit for each type.

System 106

Dear C-Suite: We Don’t Do Training Anymore

Dan Pontefract

” He went on to say later in the speech, “How people work and make decisions is not new, however, technology and social networks has allowed this type of sharing to happen faster, with a broader group of people and outside of traditional boundaries.”

Transparency: embrace it

Harold Jarche

He redesigned an advertising agency’s workflow, identifying the main choke points, four “big meetings&# where one of the “owners&# had to be present , and then made the workflow visible so anybody could see what was happening. The owners didn’t want a transparent workflow to show they were the cause of the problem. Whether they like it or not, these types of owners/managers had better adapt. How do you make work more effective?

Real learning – let’s not confuse it with completing templated exercises

Charles Jennings

The Importance of Compliance Training There is no doubt that organisations need an LMS or LMS-type functionality to track training activity linked to compliance and mandatory requirements.

From Social Learning to Workforce Collaboration

Jane Hart

Of course, I think training has a role to play in the workplace, but I just think that helping people learn with and from one another, in the workflow, as they do their jobs is much more relevant nowadays. Those ways are just not appropriate to deal with the type of “social learning” that takes place naturally and continuously in the workplace, since it often happens unintentionally, even unconsciously, when working with others as part of doing a job.

My top 10 favourite resources from February

Jane Hart

A focus on formal school or executive education-type learning involving tests, for example, may not provide valuable metrics anyway, Cross said, because grades or test results in school are unrelated to anything outside of school.

So you (still) want to be an elearning consultant?

Harold Jarche

Working smarter in the 21st century requires the integration of learning into the workflow. 2007) I showed the different types of work, and associated remuneration , available in the field.

Social Learning doesn’t mean what you think it does: PART TWO

Jane Hart

Some workers and some problems may well require formal training interventions; others might be supported through more informal approaches, and others might be helped by changes in work processes (so carrying out workflow audits mentioned earlier, will be required).