The 2019 Artificial Intelligence Index

Irving Wladawsky-Berger

AI has emerged as the defining technology of our era, as transformative over time as the steam engine, electricity, and the Internet.

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Jane Hart

Activities and Resources for self-isolation and beyond Be curious – Explore – Discover new things – Have fun – Learn Use your self-isolation time to invest in your future. Reduce boredom and anxiety. Discover2Learn. Modern Workplace Learning

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Death to Zombies!

Clark Quinn

Last week, I ranted about a myth that seems inextinguishable. And I ran across another one in a place I shouldn’t have. And I keep seeing others, spotting them roaming around loose. Like zombies, they seem to rise from the dead. We need death to zombies. Particularly learning myth zombies!

Cynefin St David’s Day (5 of 5)

Dave Snowden

I don’t know if I displaying a keen anticipatory capability in focusing on Disorder, the all too often ignored fifth domain of Cynefin, in this annual update series; if so it was unconscious.

How To Lead Remote Employees In The Wake Of COVID-19

Dan Pontefract

As of this writing, the World Health Organization (WHO) hasn’t declared COVID-19 (aka: coronavirus) a pandemic, but the likelihood grows by the hour. Whether or not it receives such a … Continue reading "How To Lead Remote Employees In The Wake Of COVID-19".

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working smarter

Harold Jarche

For the past several centuries we have used human labour to do what machines cannot. First the machines caught up with us and surpassed humans with their brute force. Now they are surpassing us with their brute intelligence.

Zoom needs to clean up its privacy act

Doc Searls

As quarantined millions gather virtually on conferencing platforms, the best of those, Zoom , is doing very well. Hats off. But Zoom is also—correctly— taking a lot of heat for its privacy policy , which is creepily chummy with the tracking-based advertising biz (also called adtech ).

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More Trending

Coronavirus: Effective strategies and tools for remote work during a pandemic

Dion Hinchcliffe

Whether or not coronavirus becomes a full outbreak, the trend of working from afar is currently experiencing a major boost as businesses shift to digital channels and more people avoid physical gatherings. Here are key approaches and tools to get the most from remote work

Mobile Learning: Making Content Available Anytime, Anywhere


Mobile learning, also called M-learning or mLearning, is any type of content that is developed or consumed on mobile devices, such as smartphones and tablets, and including anything from podcasts to full eLearning courses.

Interactive Coptic-English translation of (the gospel of) Thomas

Martijn Linssen

The goals behind this translation are twofold: this is the most pure translation that can exist, and it is fully traceable: each and every word is accounted for and can be verified with one single click by everyone, as long as there is access to the Internet: that is where the full and complete online Coptic Dictionary of KELLIA is at. If no access, click on any word and quickly verify it against the index where an excerpt of the thesaurus is presented This translation will let you breathe the atmosphere of over two thousand years ago. Anyone can verify every word of this translation, anyone can deep-dive into the original Coptic text of Thomas. And the translation is fully normalised: every Coptic word has its own English word, and vice versa. Doubts about a translated word? Click on the English translation and quickly verify it against the index where an excerpt of the thesaurus is presented. Still not satisfied? Click again on the Coptic word itself that leads you to the full dictionary; compare it to similar words, their shared root(s) and origin(s), and make up your mind The translation is available on Amazon in most countries: try Amazon UK , Amazon NL or Amazon US , for instance. Don't have 3 bucks or euros to spend? Pity, the Kindle has a fine search function although the orange underlines are hideous, unfortunately inherent to the Print Replica format. But you can try your luck at academia.edu where my other publications are: the translation is here and can be read online, or you can register and dowload it Enjoy. And may your house be forever destroyed

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The State of AI Adoption - High Performers Show the Way

Irving Wladawsky-Berger

For the past few years, the McKinsey Global Institute has been conducting a yearly survey to assess the state of AI adoption. Its 2017 survey of over 3,000 AI-aware executive found that outside the technology sector, AI adoption was at an early, often experimental stage.

An analysis of the value of the ways of learning at work

Jane Hart

The Learning in the Workplace survey (which asks respondents to rate 12 different ways of learning at work as Not Important (N), Quite Important (Q), Very Important (V) or Essential (E)) has been running since 2010 and now that it has had over 7,500 responses there is enough data to provide a more in-depth analysis of the ways […]. Modern Workplace Learning

Is intrinsic motivation a myth?

Clark Quinn

I was asked to comment on intrinsic motivation, and was pointed to an article claiming that it’s a myth(!). Given that I’m a staunch advocate of intrinsic motivation, I felt this was something that I should comprehend. Is intrinsic motivation a myth?

Cynefin St David’s Day 2020 (1 of n)

Dave Snowden

On St David’s Day last year, I started a five-part series of posts to update the Cynefin Framework, all illustrated by pictures of the mountains of Eryri, or Snowdonia if you want to use the Saxon which derives from Snow Dun, or snow hill.

An Open Letter To The CEOs Of High Tech And Telecom Regarding COVID-19

Dan Pontefract

To the CEOs of companies such as Apple, Amazon, Google, Microsoft, Intel, IBM, Oracle, AT&T, Verizon, TELUS, Rogers, Bell, BT and Telstra, I have a request. Gather your c-suite. Ask … Continue reading "An Open Letter To The CEOs Of High Tech And Telecom Regarding COVID-19".

curiosity yields insight

Harold Jarche

“The cure for boredom is curiosity. There is no cure for curiosity.” ” —Dorothy Parker. The core habit to successfully navigate the network era is curiosity. Curiosity about ideas improves creativity. Curiosity about people improves empathy , by understanding others.

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More on Zoom and privacy

Doc Searls

Zoom needs to clean up its privacy act , which I posted yesterday, hit a nerve. While this blog normally gets about 50 reads a day, by the end of yesterday it got 15000. So far this morning (11:15am Pacific), it has close to 8000 new reads.

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Flying to Conferences

Stephen Downes: Half an Hour

I just want to take a few moments to consider Bryan Alexander's comments about flying to conferences. As most readers know, I have flown to hundreds of academic conferences over the years. So I guess I would be considered a prime offender in this regard.

IntraTeam – Mastering the Art of Persuasion through Stories

Luis Suarez

It has been a short while since I last had a chance to create a new blog post over here. If I were to summarise what’s been going on throughout the last couple of weeks, I would probably do it with a single sentence: We truly live in extraordinary times.

Solving the Content Explosion Problem


What do many major organizations have in common? A content problem — specifically, a content explosion problem. Writing and delivering content that can scale effectively is a tall order, and the more audiences an organization serves, the more complicated it becomes.

Do we suffer ‘behavioural fatigue’ for pandemic prevention measures?

Mind Hacks

The Guardian recently published an article saying “People won’t get ‘tired’ of social distancing – and it’s unscientific to suggest otherwise” “Behavioural fatigue” the piece said, “has no basis in science” ‘Behavioural fatigue’ became a hot topic because it was part of the UK Government’s justification for delaying the introduction of stricter public health measures. They quickly reversed this position and we’re now in the “empty streets” stage of infection control. But it’s an important topic and is relevant to all of us as we try to maintain important behavioural changes that benefit others. For me, one key point is that, actually, there are many relevant scientific studies that tackle this. And I have to say, I’m a little disappointed that there were some public pronouncements that ‘there is no evidence’ in the mainstream media without anyone making the effort to seek it out. The reaction to epidemics has actually been quite well studied although it’s not clear that ‘fatigue’ is the right way of understanding any potential decline in people’s compliance. This phrase doesn’t seem to be used in the medical literature in this context and it may well have been simply a convenient, albeit confusing, metaphor for ‘decline’ used in interviews. In fact, most studies of changes in compliance focus on the effect of changing risk perception, and it turns out that this often poorly tracks the actual risk. Below is a graph from a recent paper illustrating a widely used model of how risk perception tracks epidemics. Notably, this model was first published in the 1990s based on data available even then. It suggests that increases in risk tend to make us over-estimate the danger, particularly for surprising events, but then as the risk objectively increases we start to get used to living in the ‘new normal’ and our perception of risk decreases, sometimes unhelpfully so. What this doesn’t tell us is whether people’s behaviour changes over time. However, lots of studies have been done since then, including on the 2009 H1N1 flu pandemic – where a lot of this research was conducted. To cut a long story short, many, but not all, of these studies find that people tend to reduce their use of at least some preventative measures (like hand washing, social distancing) as the epidemic increases, and this has been looked at in various ways. When asking people to report their own behaviours, several studies found evidence for a reduction in at least some preventative measures (usually alongside evidence for good compliance with others). This was found was found in one study in Italy, two studies in Hong Kong, and one study in Malaysia. In Holland during the 2006 bird flu outbreak, one study did seven follow-ups and found a fluctuating pattern of compliance with prevention measures. People ramped up their prevention efforts, then their was a dip, then they increased again. Some studies have looked for objective evidence of behaviour change and one of the most interesting looked at changes in social distancing during the 2009 outbreak in Mexico by measuring television viewing as a proxy for time spent in the home. This study found that, consistent with an increase in social distancing at the beginning of the outbreak, television viewing greatly increased, but as time went on, and the outbreak grew, television viewing dropped. To try and double-check their conclusions, they showed that television viewing predicted infection rates. One study looked at airline passengers’ missed flights during the 2009 outbreak – given that flying with a bunch of people in an enclosed space is likely to spread flu. There was a massive spike of missed flights at the beginning of the pandemic but this quickly dropped off as the infection rate climbed, although later, missed flights did begin to track infection rates more closely. There are also some relevant qualitative studies. These are where people are free-form interviewed and the themes of what they say are reported. These studies reported that people resist some behavioural measures during outbreaks as they increasingly start to conflict with family demands, economic pressures, and so on. Rather than measuring people’s compliance with health behaviours, several studies looked at how epidemics change and used mathematical models to test out ideas about what could account for their course. One well recognised finding is that epidemics often come in waves. A surge, a quieter period, a surge, a quieter period, and so on. Several mathematical modelling studies have suggested that people’s declining compliance with preventative measures could account for this. This has been found with simulated epidemics but also when looking at real data , such as that from the 1918 flu pandemic. The 1918 epidemic was an interesting example because there was no vaccine and so behavioural changes were pretty much the only preventative measure. And some studies showed no evidence of ‘behavioural fatigue’ at all. One study in the Netherlands showed a stable increase in people taking preventative measures with no evidence of decline at any point. Another study conducted in Beijing found that people tended to maintain compliance with low effort measures (ventilating rooms, catching coughs and sneezes, washing hands) and tended to increase the level of high effort measures (stockpiling, buying face masks). This improved compliance was also seen in a study that looked at an outbreak of the mosquito-borne disease chikungunya. This is not meant to be a complete review of these studies (do add any others below) but I’m presenting them here to show that actually, there is lots of relevant evidence about ‘behavioural fatigue’ despite the fact that mainstream articles can get published by people declaring it ‘has no basis in science’ In fact, this topic is almost a sub-field in some disciplines. Epidemiologists have been trying to incorporate behavioural dynamics into their models. Economists have been trying to model the ‘prevalence elasticity’ of preventative behaviours as epidemics progress. Game theorists have been creating models of behaviour change in terms of individuals’ strategic decision-making. The lessons here are two fold I think. The first is for scientists to be cautious when taking public positions. This is particularly important in times of crisis. Most scientific fields are complex and can be opaque even to other scientists in closely related fields. Your voice has influence so please consider (and indeed research) what you say. The second is for all of us. We are currently in the middle of a pandemic and we have been asked to take essential measures. In past pandemics, people started to drop their life-saving behavioural changes as the risk seemed to become routine, even as the actual danger increased. This is not inevitable, because in some places, and in some outbreaks, people managed to stick with them. We can be like the folks who stuck with these strange new rituals, who didn’t let their guard down, and who saved the lives of countless people they never met. Togetherness

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Can Democracy and Free Markets Survive in the Coming Age of AI?

Irving Wladawsky-Berger

Can technology plan economies and destroy democracy?

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Modern Workplace Learning 2020 now available as a paperback

Jane Hart

Modern Workplace Learning 2020 is now ALSO available as a paperback (as an alternative to the online/PDF version). 10% discount until the end of March. Modern Workplace Learning

Shallow or Deep

Clark Quinn

I wrote about how I was frustrated with the lack of any decent learning expertise in too many vendors. And, lately I’ve been seeing more orgs making learning claims. Unrelated, of course, because it’s too soon. Still, are things improving?

Consulting in the Time of Corona (virus)

Dave Snowden

In the past 2 weeks, I have been called into a few urgent conference calls with partners and clients. As a response to the Corona virus, and it’s spread, many of them (and ourselves) included have had their projects impacted. .

Announcing My Free (or chip in!) Basics On Working From Home Toolkit

Dan Pontefract

You may recall that I launched a REMOTE LEADERSHIP TOOLKIT on March 16. There have been over 3,000 downloads thus far. Glad I could help somehow in this the age … Continue reading "Announcing My Free (or chip in!) Basics On Working From Home Toolkit". The post Announcing My Free (or chip in!)


working smarter with PKM

Harold Jarche

Working Smarter with Personal Knowledge Mastery is a field guide for the networked knowledge worker. It is meant to complement the PKM Workshops and help practitioners.

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Zoom’s new privacy policy

Doc Searls

Yesterday (March 29), Zoom put up a major rewrite to its privacy policy. The new language is far more clear than what it replaced, and which had caused the concerns I detailed in my previous three posts: Zoom needs to clean up its privacy act , More on Zoom and privacy , and. Helping Zoom.

Educational Research in Learning Technology

Stephen Downes: Half an Hour

In this post I discuss the nature (and weaknesses) of research in our field. I am broadly sympathetic with the arguments offered by Philip J.

Hybrid Worlds

Luis Suarez

Over the course of the last six years, since I went independent, I have had the opportunity (and still do!) of unlearning a few things in the space of knowledge sharing and collaboration tools.

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Webinar: Five Ways to Future-Proof Your Content


In this joint webinar with Technology Services Industry Association (TSIA), Xyleme COO Leslie Farinella and TSIA VP of Technology Research John Ragsdale break down how to develop, manage, and maintain high-quality content as delivery channels, user expectations, and available technology continue to evolve. It’s critical that modern organizations prioritize their content development, management, delivery, and analysis processes if they want to stay ahead of emerging trends and be prepared to capitalize on new opportunities. In this webinar, we explore how realigning content management processes now can future-proof your content for the new decade, and beyond. . The post Webinar: Five Ways to Future-Proof Your Content appeared first on Xyleme. Resources Webinars

8 Ways to Decorate Your Home for Greater Happiness

KCC Business Psychology

Happiness is hard to put your finger on. If you are like most of us and have asked yourself the age-old question, “Am I happy?” ” take a moment to fill out our quiz and find out.

Why Some AI Efforts Succeed While Many Fail

Irving Wladawsky-Berger

Winning with AI , - a 2019 report based on a survey jointly conducted by the MIT Sloan Management Review and the Boston Consulting Group , - found that 90% of respondents agree that AI represents a business opportunity for their company.

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An analysis of the value of the ways of learning at work: PART TWO

Jane Hart

In PART TWO of my analysis I take a look at each of the 12 ways of learning and compare the results of each of the different profiles (discussed in Part One) against the overall profile, and discuss some further implications for modern workplace learning.

More Myths-Based Marketing

Clark Quinn

Is it the rising lack of trust in what anyone says? Have we turned into a society where any crazy marketing works? It certainly seems that way. It was only a couple of weeks ago I went on a rant , and yet, here we are again.

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Wherefore, part the first

Dave Snowden

We tend to read ‘ wherefore ’ as a question asking where something is, but the meaning is actually for what , or why as in “ Wherefore was I born” (Shakespeare, Richard III Act 2 scene 3) and Juliet’s more famous rendering which is attempting to locate her love but to ask why does he have to be a Montague; remember it is followed by “What’s in a name? That which we call a rose By any other name would smell as sweet.” In this two-part post, my first since the Christmas series, I want to take a look at the three-part question What? So What? Now What? which is deceptively simple and can easily tend to the simplistic. It appears in Liberating Structures without (as is all too common in that otherwise useful tool) without attribution. It is more commonly attributed to Glenda Eoyang’s Adaptive Action but its first formulation goes back to Terry Borton in 1970 and it was then developed by John Driscoll in the context of clinical practice which is where I suspect Glenda got it, but I could be wrong there. I’ve put the three representations in rough date order to the right of the text below. Basically I want to ask the wherefore question as to its use and (tomorrow) map it to all five domains of Cynefin. Just to give you a taster, my argument is that the linear use of the three-part question effectively sits in the confused or unordered domain of Cynefin. It is probably worth starting with the Driscoll sequence in the context of clinical care. He links it to a learning cycle which is represented in the following stages: Having an Experience. WHAT? describe event, then … Purposefully reflect on the selected aspects of the experience. SO WHAT? conduct an analysis of the event … Discover the learning arising from this process of reflection. NOW WHAT? Determine proposed actions following the event. Enact the new learning from that experience in clinical practice. Then loop back to the start. Adaptive action (Eoyang) aims to conduct multiple connected iterations of the three questions in allow coherence over the system to emerge as “the parts use simple rules to guide their work toward shared goals (my emphasis). The process focuses on the identification of patterns and use of the CDE (Containers, Differences, Exchanges) to understand what is generating those patterns and the link to Plan-Do-Check-Act is made although it is not named as the Deming cycle. Amplification and dampening of those patterns, shaping new patterns are all up there as actions. The process is based on workshops, discussions and (I assume) learned individual behaviour. While the process is linear it does have multiple interconnections and the Now What? stage can trigger other stages and so on. Coherence for Glenda is all about “internal fitness” and adaptive means “external fitness’. Defining terms in complexity work is key as, at the moment, everyone is using the language in different ways. Once you are at the Now What? stage, the process becomes a familiar set of project management questions and task assignment: who is doing what, how long will it take with what resource, who has to be involved, what will it mean to complete and (importantly) how will this trigger a new What? the whole idea is that nothing ever ends. Finally, the Liberating structures guys revert to the linear, overlaying a systems dynamics model on to W³. I tend to put this into the mostly harmless category as they are focused on workshop experiences. That said having recently watched some Liberating Structures facilitators tear the heart out of Future Backwards by conforming it to the goal-based idealism of systems dynamics was depressing. Given that they attributed it to me and asked for my endorsement I think I was fairly restrained in my response. Now there may be other uses – if so please post them. I can be positive and negative about the three that I have listed. Tomorrow I ended to map W³ to Cynefin using (for the first time) the five Cs namely Clear, Complicated, Complex, Chaotic and Confused. I will argue that all the above – given that they are universal and in part linear – while useful are not energy efficient. But that is for tomorrow. My apologies for the absence of blog posts but I have been busy on various things including design of next generation of SenseMaker® which has me more excited than I’ve been for a long time. A complete shift away from a survey like platform to a radical new approach to distributed decision support; current SenseMaker® will simply be one instance of something more sophisticated. We expect to open up for participation in a couple of months. Otherwise, I am going to try and get back to posting here at least once a week, ideally more. Acknowledgments. The Letter W in the text is by Leo Reynolds discovered in Flickr as is the banner picture , both and used under the terms a creative commons license. The post Wherefore, part the first appeared first on Cognitive Edge. musing Polemic

Since 2008 I’ve Worked From Home. Here Are 5 Helpful Tips.

Dan Pontefract

I spent ten years at TELUS as a team member, leader and executive. I was a mobile worker the entire time. I worked from the road, a TELUS office, hotels, the … Continue reading "Since 2008 I’ve Worked From Home. Here Are 5 Helpful Tips.". The post Since 2008 I’ve Worked From Home.

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