Making social media happen in government: case study of NSW Department of Education

Trends in the Living Networks

Barriers to engagement include loss of control, staff performance, ROI, brand reputation, security, and poor understanding. DET has now transitioned to SocialText, and have 13,640 users after 4 months. I’m at the launch meeting of the social media community of practice set up by Institute of Public Administration NSW (IPAA).

Senge, Learning Organizations and asking a question.

Mark Oehlert

I don't work squarely in the learning and training field anymore and am quite happy being in the social media for the enterprise space and working for an awesome company like Socialtext. It puts L&D in a strategic role across the organization - places L&D in a central role of generating a competitive advantage - this seems to be a much stronger organizational position that fighting for some loosely defined and poorly appreciated ROI. .


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Dion Hinchcliffe’s Pragmatic Enterprise 2.0

Jay Cross

today announced an alliance with Socialtext and Asuret called Pragmatic Enterprise 2.0. is an integrated combination of strategy, implementation, and full-lifecycle rollout that reflects the practical realities of the enterprise world including concerns around ROI, value generation, risk, control, and trust. A thriving social network is the backbone of social learning in the enterprise. I hope Dion Hinchcliffe’s approach is successful, but it’s too early to tell.

Web 2.0 Applications in Learning

Tony Karrer

I've not really seen good examples of business cases (future ROI) for using these tools. Last week I presented a session at ASTD TechKnowledge entitled eLearning 2.0 - Applications and Implications. It could just as easily have been called Web 2.0 Applications in Learning. It was designed to be a small to medium size group discussion, but because the room was large it was very challenging to do that successfully. I discussed a bit of these issues in First Thoughts After ASTD Sessions.