ROI and Metrics in eLearning

Tony Karrer

I'm working on an article around the use of ROI and metrics in eLearning. This level of evaluation will increase the visibility of learning and development efforts, because successful implementation of Level 3 evaluation Internet Time Blog: ROI is toast. ROI is toast. Support - ROI Calculator Training & Support Return on Investment Calculator Investing in Learning: Consider Value, Not Just ROI ROI, or return on investment, is king in today's business world.

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What Does the Training Department Do When Training Doesn’t Work?

Charles Jennings

In the ROI world the perfect solution consists of a identifying a clear causal chain linking and isolating training input with ‘hard numbers’ of output. Sometimes isolating ROI is easy, sometimes it’s impossible. But it needs to be part of a wider change process.

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Training Evaluation: a mug’s game

Harold Jarche

Dan Pontefract is quite clear in Dear Kirkpatrick’s: You still don’t get it : Let me be clear – training is not an event; learning is a connected, collaborative and continuous process. In Not Your Father’s ROI , Jay Cross suggests: Make a hypothesis of cause and effect.

To Really Drive Enterprise 2.0 Forward We Need A Behaviour Change

Dan Pontefract

Laurie Buczek writes “ the big failure of social business is a lack of integration of social tools into the collaborative workflow.” At the beginning of the year, on January 2 in fact, I wrote about reciprocity.

Dear C-Suite: We Don’t Do Training Anymore

Dan Pontefract

But it is my argument learning professionals must help the C-Suite understand that training is merely an event and that learning must now be defined as a connected, collaborative and continuous process. In 2012, Peter Aceto, the President and CEO of ING DIRECT – a Canadian bank with 1.78

Don’t Underestimate the Value of Your Community Managers

Luis Suarez

To justify not just their progress but the ROI when many are still in a highly fluid and experimental state. To train the entire organization on social media, internal social software, social business, social processes and workflows and community management.

Pick of the Month: May 2012

Jane Hart

but rather a new organizational learning approach, where learning is integrated into the workflow. My blog is a key part of my professional development and essential to my personal knowledge management processes.

Social shifts the focus from Presales to Aftersales

Martijn Linssen

While a vast part of the social evangelists was either desperately trying to frantically avoid the topic of ROI or looking very hard for business cases justifying Marketing 2.0, Business or Pleasure? -

What Are the Chances of Pragmatic Pathways for Social Business?

Luis Suarez

if I may add, that change is a political process, not a rational one. He talks as well, as part of the mix, about the power of social business and the role of evangelists (those champions) along with the power of social technologies and the use they make of them for their day to day workflows.

Communities and Networks Connection Hotlists

Nancy White

Social Media ROI: Measuring the unmeasurable? Social media ROI - a calculator for not for profit campaigns - FreshNetworks , March 25, 2009. Work is Reminder of Process Centric KM in Early 90s. Workflow 2.0 - Library Clips , March 23, 2009.

Reflecting on the first half of 2009

Jay Cross

Any remaining training staff will become mentors, coaches and facilitators who work on improving core business processes, strengthening relationships with customers and cutting costs. Workflow. Not Your Father’s ROI (with Jon Husband). At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. My new car is one year old!

ROI 90

Last Year's Predictions For 2008, Reviewed

Stephen Downes: Half an Hour

Less-democratic processes will lead to a clearer distinction between expert-generated knowledge and the overwhelming quantity of information available everyplace, making it easier to discern information quality. And we saw attempts, at least, to popularize 'less democratic' processes in the writings of Andrew Keen , the growth of Citizendium and, of course, the Britannica Blog. Proving ROI was more of a challenge , generating some debate , but specific claims were made.

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