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Leadership by Example

Harold Jarche

Leadership training usually does not work. Here are two examples. ” Shaping can work when the task to be done is straight-forward, time is of the essence, and the learner is ready. Modelling is integrative, while shaping is usually external and out of the work context.

Personal Learning Knowledge Work Environment

Tony Karrer

world that included a post by Bill Ives - Managing Personal Knowledge: Setting a Foundation for Transformation? adoption is getting folks to manage their personal knowledge and adopt practices like blogging for personal knowledge management (PKM) and personal learning. Learning-Knowledge-Work - they really are the same and I need to do them all at once. If you make these independent and distinct, it will be really annoying for us knowledge workers.

stories connect knowledge

Harold Jarche

“Perhaps the most central thrust in KM [knowledge management] is to capture and make available, so it can be used by others in the organization, the information and knowledge that is in people’s heads as it were, and that has never been explicitly set down.” — KM World.

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leadership is learning

Harold Jarche

About 10 years ago I worked on a project with nursing staff as they changed their basic care model from one that was patient-centric to a model where “nurses engage the person/family to actively participate in learning about health” The McGill Model of Nursing is learning-centric.

Why PKM?

Harold Jarche

Here is a short video introduction on why personal knowledge mastery ( PKM ) is becoming a required skill and mindset for professionals today. We continue to see that labour has diminishing value as routine work keeps getting automated. Your Work?

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You are not the only bee in the hive

Harold Jarche

Since our default action at work is usually to turn to our friends and known colleagues for help, we need to share more of our experiences with others in order to grow our trusted networks. The more colleagues we can depend upon, the better we can get work done.

networks are the new companies

Harold Jarche

Economic value has been redistributed to creative workers, and then diffused through knowledge networks. In an interview with Stowe Boyd, Nilofer succinctly explains several of the pieces that must come together in structuring work in the network era. Innovation SocialBusiness Work

Engaging Knowledge Artisans

Harold Jarche

Every organization today is trying to address the changing nature of work, driven by rapid technological change, and made more complex by global changes in economics, politics, and resources. But what about our structures that organize how people work together?

The connected leader

Harold Jarche

They made an effort to share their knowledge and expertise more widely. . Leadership, like culture, is an emergent property of people working together. For example, trust only emerges if knowledge is shared and diverse points of view are accepted.

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Learning is the work

Harold Jarche

Work is learning and learning is the work. Because the nature of work is changing. For example, automation is replacing most routine work. That leaves customized work, which requires initiative, creativity and passion. PKM Work

Moving forward with Social Collaboration

Harold Jarche

This is a network of progressive and passionate professionals, who really want to bring about substantive change in how work gets done. This is how I would describe what Change Agents Worldwide is trying to achieve: We know that people have always sought meaning in their work.

Freelancing means freedom

Harold Jarche

Entrepreneurial activity in 2009 was at its highest level in 14 years, online freelance job postings skyrocketed in 2010, and companies are increasingly outsourcing work. Trickle down economics doesn’t work. Contract workers are told where, when, and often how to work.

Knowledge sharing paradox revisited

Harold Jarche

The knowledge sharing paradox is that enterprise social tools can constrain what they are supposed to enhance. People will freely share their knowledge if they remain in control of it because knowledge is a very personal thing. I don’t see the reverse working.

mastery and models

Harold Jarche

Personal Knowledge Mastery. These disciplines have influenced my professional work which is based on individuals taking control of their learning and professional development and actively engaging in social networks and communities of practice.

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Modelling, not shaping

Harold Jarche

If we look at how organizational training & development has functioned, it has been separate from the work being done and focused on shaping behaviours. The valued work in the enterprise is increasing in variety and decreasing in standardization.

Informal learning, the 95% solution

Harold Jarche

It was part of the Taylorist, industrial model that also compartmentalized work and ensured that only managers were allowed to make decisions. Supporting informal learning at work is not as clear-cut as something like ISD.

An artistic mindset

Harold Jarche

My colleague Jane Hart writes that, “ supporting social collaboration is underpinned not only by new technologies but by a new mindset “ Perpetual Beta is my attitude toward learning and work – I’ll never get to the final release and my learning will never stabilise.

Industrial disease

Harold Jarche

In most cases our current models for managing people and supporting their knowledge-sharing are ineffective. Knowledge workers today need to connect with others to co-solve problems but the best tools to do this are often outside the enterprise.

Leadership for the Network Era

Harold Jarche

Ptolemy’s library at Alexandria is one example. Leadership training usually does not work. Trying to directly shape behaviour can work when the task to be done is straight-forward, time is of the essence, and the learner is ready. Leadership by example becomes the key.

Working Socially

Harold Jarche

With ubiquitous connectivity, more of our work is at a distance, either in space or time. Distributed work is becoming the norm. If we are going to support people doing this kind of work, we need to understand it. Work today has few time or geographical boundaries.

PKM: The Book

Harold Jarche

I have been writing about personal knowledge management on this blog since 2004. The more and better we share our knowledge, the more resilient become our networks. For the past few years I have thought about writing a book on PKM, but finding paid work has always won out.

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Man, Machine, and Work

Irving Wladawsky-Berger

The June, 2015 issue of the Harvard Business Review includes a spotlight on Man and Machine: Knowledge Work in the Age of the Algorithm. Another example that, as a recent article observed , “Artificial intelligence is suddenly everywhere…”.

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50 suggestions for implementing 70-20-10

Jay Cross

Sharing 50 suggestions on putting 70-20-10 to work has consumed five posts spread over two months. Knowledge work has evolved into keeping up and taking advantage of connections. He is the world authority on 70:20:10 and these posts draw heavily on his work.).

The Seek > Sense > Share Framework

Harold Jarche

Simple standards facilitated with a light touch, enables knowledge workers to capture, interpret and share their knowledge. Personal knowledge management is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively.

The Continuing, Transformative Impact of IT

Irving Wladawsky-Berger

For example, according to a March, 2013 McKinsey study on The Evolution of the Networked Enterprise , more than 80 percent of the companies surveyed use social technologies, but only 10 percent are deriving the expected business value from being truly networked.

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Re-wiring for the Complex Workplace

Harold Jarche

In most cases our current models for managing people and supporting their knowledge-sharing are ineffective. Knowledge workers today need to connect with others to co-solve problems but the best tools to do this are often outside the enterprise.

Build trust, embrace networks, manage complexity

Harold Jarche

A new model for work is required. They work well when information flows mostly in one direction: down. For example, matrix management was an attempt to address the weakness of organizational silos resulting from simple, branching hierarchies. Knowledge-sharing.

Work is already a game

Harold Jarche

I have spent a fair bit of time working with flight simulators and can attest to the value of simulation and emulation when it comes to learning how to fly aircraft. However, adding a game layer to our work does nothing more than take us away from our work. Learning Work

An Irish Wake for the PC

Andy McAfee

The PC forever changed how knowledge work is carried out; was instrumental in reinvigorating American industrial productivity; generated huge amounts of entrepreneurship, innovation, and wealth; and served as the initial access point to the Internet for most of us.

Enabling Innovation – Book

Harold Jarche

Tweet I had the pleasure of writing an article for the book, Enabling Innovation: Innovative Capability – German and International Views as a follow-up to some work I did with the EU’s International Monitoring Organisation. Tacit knowledge flows in networks through social learning.

[2b2k][mesh] Setting the record straight: Overall, the networking of knowledge is awesome

David Weinberger

These were great sessions by leaders in their fields, people who are full-time working on keeping the Internet free and open. Christine does a nice job summarizing my summary of the echo chamber argument, and I’m pleased that she followed that up with my use of Reddit as an example of how an echo chamber — a group that shares a set of beliefs, values, and norms — can enable a sympathetic yet critical encounter with those who hold radically different views.

The Tale of Two Cultures

Jay Cross

I am going to use the concept to describe two different sorts of knowledge and the different way we learn them. #1 1 is intuitive knowledge and #2 is logical knowledge. Intuitive knowledge. Intuitive knowledge works with patterns; it knows no words.

Social Learning, Complexity and the Enterprise

Harold Jarche

Corporations that understand the value of knowledge sharing, teamwork, informal learning and joint problem solving are investing heavily in collaboration technology and are reaping the early rewards. ~ Our relationship with knowledge is changing as our work becomes more intangible and complex.

The language of social business

Harold Jarche

Can you give me a couple of concrete examples where this connection was made using social media that I might be able to share? What’s important for managers is that this also works the other way around. This works well for mechanical things, like buildings, watches and Quattro Stagioni pizzas. But it doesn’t work for complex systems, like brains, software development teams, and the local pizzeria. We lose it if we try to micro-manage knowledge work.

The Freelance Revolution

Harold Jarche

Tweet The notion that work is changing and that free agent knowledge workers will dominate the new economy was something I discussed in my Master’s thesis, published in 1998. I’ve been talking about free agents as the future of work on this blog almost since I started it.

Learning to Work with Our Increasingly Smart Machines

Irving Wladawsky-Berger

The machines of the first automation era “relieved humans of work that was manually exhausting,” making up for our physical limitations , - steam engines and electric motors enhanced our physical power while railroads, cars and airplanes helped us go faster and further.

Seven Things I Learned This Year

Tony Karrer

I’ve been doing this the past few years, for example: Learned about Learning in 2009. Text-to-Speech Examples Text-to-Speech Costs – Licensing and Pricing But what I learned from this was that it was a fantastic way to learn about a topic where I was interested but didn’t have the time to spend researching it. For example my search for an LMS Solution for Simple Partner Compliance Training didn’t really arrive at just the right solution.

The Future of the Training Department

Harold Jarche

Before industrialization, work was local or industry meant cottage-industry. About three hundred years ago, work became an organizational matter. Factories require groups of people working together. Clocks measure working hours instead of the sun.

Working Smarter eFieldbook $12

Jay Cross

To take advantage of the QR codes, download any bar code reader to your smart phone, for example QuickMark. Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable.

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State of the Net 2012 – People Tweet Tacit Knowledge – Part Two

Luis Suarez

This time around though by one of my favourite thought leaders and KM / Complexity mentors, the always insightful and incredibly knowledgeable Dave Snowden , whose blog , along with Euan’s , are two of my most essential, critical reads of the day, every day.