Barriers to Knowledge Work
SEPTEMBER 22, 2013
If sense-making is a key part of knowledge work and is also essential for both innovation and creativity, does the average workplace help or hinder sense-making? Sharing is necessary in almost all work contexts today and it is through sharing that we can inspire and be inspired.
What matters in knowledge work
MARCH 25, 2014
This Venn diagram by Oscar Berg says a lot about the nature of work and management today. What I see on the right are all the attributes of being a free agent and working in trusted networks like the Internet Time Alliance or Change Agents Worldwide. ConnectedEnterprise Work
Facilitating Knowledge Work #wolweek
NOVEMBER 18, 2015
In the course of some work with a social business agency, was wondering how to represent the notion of facilitating continual innovation. This representation emerged from my cogitations, and while it’s not quite right, I thought I’d share it as part of Work Out Loud week.
Personal Learning Knowledge Work Environment
MAY 29, 2007
world that included a post by Bill Ives - Managing Personal Knowledge: Setting a Foundation for Transformation? adoption is getting folks to manage their personal knowledge and adopt practices like blogging for personal knowledge management (PKM) and personal learning. Learning-Knowledge-Work - they really are the same and I need to do them all at once. If you make these independent and distinct, it will be really annoying for us knowledge workers.
PWLE Not PLE - Knowledge Work Not Separate from Learning
FEBRUARY 20, 2008
But, too much structure is not going to work. I mentioned quite a while ago (in Personal Work and Learning Environments (PWLE) - More Discussion and Personal Work and Learning Environments ) that: Knowledge work is not separate from learning. Yes, there are times that Knowledge Workers will step away from day-to-day activities to go do developmental learning activities that may not be directly related to their day-to-day knowledge work.
Search - Implications on Knowledge Work
MAY 22, 2006
This post was sparked by a couple of recent articles: Babson Knowledge: How Google Plans to Change the Scope of Googling (And Why Information and Knowledge Workers Should Care). Interestingly, I think the algorithms that Google relies on for searching the public web (based on incoming links) will not work nearly as well as older algorithms based on frequency, semantic interpretation and other techniques.
Changes in Knowledge Work and Implications for Workplace Learning – The Keynote That Wasn't
OCTOBER 26, 2009
The conference has a diverse attendee list and I was very much looking forward to my keynote presentation: Changes in Knowledge Work and Implications for Workplace Learning. I was supposed to be in Vancouver right now for the eLearn Conference. Unfortunately, some very sad news in my family as my wife's father, a man beloved by everyone who met him, passed away on Thursday. So, I won't be able to go and make my keynote presentation.
7 essential facets for enterprise knowledge sharing
APRIL 11, 2017
Most large organizations today have some suite of social tools to share information and knowledge. Based on work with several clients over the past few years, I have identified seven essential facets for enterprise social networks. This is how teams work.
Activate your knowledge
APRIL 17, 2013
Most of all, PKM is a framework to actually do knowledge work. It is a framework that helps move from an awareness of knowledge to activation of its use in the context of getting work done. Activation of knowledge happens in the context of tasks and so the cycle continues.
Skills for Learning Professionals…Part 2 | Full Circle Associates
JANUARY 19, 2010
I like your meta skills, but … I was hoping that you would provide insight into the core skills and knowledge around communities and networks that learning professionals should have? Learning Community/Network Skills for Knowledge Workers and Learning Professionals First, some context.
APRIL 27, 2014
Here is a short video introduction on why personal knowledge mastery ( PKM ) is becoming a required skill and mindset for professionals today. We continue to see that labour has diminishing value as routine work keeps getting automated. Your Work?
stories connect knowledge
APRIL 9, 2017
“Perhaps the most central thrust in KM [knowledge management] is to capture and make available, so it can be used by others in the organization, the information and knowledge that is in people’s heads as it were, and that has never been explicitly set down.” — KM World.
Work Out Loud Week
JUNE 10, 2014
Sharing complex knowledge requires trust, but developing trusted knowledge networks does not happen over night. It requires a combination of actively engaged knowledge workers, using effective communications tools, all within a supportive organizational structure.
the bridge from education to experience
NOVEMBER 17, 2015
Given the dominance of knowledge work in the modern workplace, the cognitive apprenticeship model may provide some insight. While cognitive apprenticeship was originally designed for teachers working with students in a formal setting, it can be used in the workplace as well.
Why do I need KM?
OCTOBER 2, 2013
” This illuminates an observation made by Thierry deBaillon , which I have often quoted, “The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” PKM is based on playfully seeking knowledge, not task-driven searching.
cooperation makes us human
APRIL 21, 2015
Automation of procedural work is accelerating. What was considered knowledge work yesterday will be routine tomorrow, and workers will be replaced by software and machines. We should not try to work more like machines in order to compete with them.
strategic transformation of workplace learning
MARCH 7, 2016
Is your learning and development team able to transform so it can support complex work, help people be more creative, and adapt to the changing nature of the digital workplace? Strategic transformation is more than changing what you work on.
leadership is learning
OCTOBER 1, 2015
About 10 years ago I worked on a project with nursing staff as they changed their basic care model from one that was patient-centric to a model where “nurses engage the person/family to actively participate in learning about health” The McGill Model of Nursing is learning-centric.
the future of human work
MARCH 14, 2016
Just as few people do work that requires pure physical labour today, soon few of us will do routine, procedural, standardized knowledge work. They learn what works, what doesn’t and deliver ever better performance. Work is learning, and learning is the work.
You are not the only bee in the hive
JANUARY 14, 2013
Since our default action at work is usually to turn to our friends and known colleagues for help, we need to share more of our experiences with others in order to grow our trusted networks. The more colleagues we can depend upon, the better we can get work done.
Informal learning is a business imperative
SEPTEMBER 13, 2011
These characteristics of jobs and work environments call for different approaches to training and development.” [see I connected this to the whole notion of simpler work getting automated and outsourced usingTom’s framework. complexity Informal Learning Work
beyond the reach of automation
DECEMBER 27, 2015
Here are some thoughts on how the increasing automation of knowledge work can be addressed by a new approach to organizational leadership. Any work that is routine will be automated. Jobs that only do routine work will disappear. democracy at work.
networks are the new companies
NOVEMBER 5, 2013
Economic value has been redistributed to creative workers, and then diffused through knowledge networks. In an interview with Stowe Boyd, Nilofer succinctly explains several of the pieces that must come together in structuring work in the network era. Innovation SocialBusiness Work
Social learning is for human work
JUNE 23, 2013
This past week I came across the theme of the changing nature of work several times. As computers transcend many human capabilities and work is dehumanized , we must focus on the skills and abilities where humans excel beyond any imaginable machine capability. SocialLearning Work
Wirearchies are smarter than the sum of their parts
FEBRUARY 23, 2014
Many parts of knowledge work have been routinized and standardized with the ongoing marriages of business processes and integrated enterprise information systems. Work in the network era needs to be cooperative and collaborative, and organizations have to support both.
digital transformation skills
APRIL 29, 2015
Oscar Berg has further developed his digital collaboration canvas that describes nine capabilities required for collaborative knowledge work. Collaboration is working together for a common objective, while cooperation is openly sharing, without any quid pro quo.
Management in Networks
JANUARY 14, 2014
Collaboration is working together toward a common objective. Implicit in many workplaces is that if you are not focused on the objective at hand, you are not doing any real work. They cannot see the potential of social networks for enabling sense-making and knowledge-sharing.
Fix the workplace
MAY 1, 2011
Tweet Higher value, paid work is increasingly complex and requires greater creativity. This is how the world works today. In a workplace requiring creative solutions to complex problems, learning and working must be integrated. No wonder it doesn’t work.
It’s about value creation
OCTOBER 31, 2012
” The figures are rather simple – knowledge work stands for about 60% of the world’s value creation while knowledge workers spend on average about 2/3rd of their time on managing the flows. Innovation Work
The connected leader
FEBRUARY 12, 2013
They made an effort to share their knowledge and expertise more widely. . Leadership, like culture, is an emergent property of people working together. For example, trust only emerges if knowledge is shared and diverse points of view are accepted.
The right information is not enough
NOVEMBER 28, 2012
It has happened before with knowledge management and learning management systems. Each person is the indivisible unit of knowledge work. If the aim is to improve organizational knowledge, then people have to take time to make sense of it.
Jobs? We ain’t got no jobs
MAY 17, 2011
Tweet If contract work seems like the only option, then start networking with co-workers and competitors. You can’t do this working 40 hours a week for The Man. The deck is stacked with laws supporting either employers and employees but the future of knowledge work is free-agency.
Talent vs Labour
SEPTEMBER 30, 2012
Through the 1970s, owners moved jobs to Sun Belt right-to-work states. They automated, outsourced and worked to diminish the power of unions. We’ve been lulled into the notion that information processing is knowledge work. ITA Work Working Smarter
Engaging Knowledge Artisans
SEPTEMBER 24, 2014
Every organization today is trying to address the changing nature of work, driven by rapid technological change, and made more complex by global changes in economics, politics, and resources. But what about our structures that organize how people work together?
Learning is the work
OCTOBER 2, 2013
… Work is learning and learning is the work. Because the nature of work is changing. For example, automation is replacing most routine work. That leaves customized work, which requires initiative, creativity and passion. Share to inspire through your work.
Make it relevant
SEPTEMBER 30, 2013
John Stepper describes his recent experiences in discussing working out loud in Berlin. Provide more content and more integration with daily processes so it’s part of the daily work and not yet another thing to do. The primary focus is on work. SocialLearning Work
Moving forward with Social Collaboration
DECEMBER 8, 2013
This is a network of progressive and passionate professionals, who really want to bring about substantive change in how work gets done. This is how I would describe what Change Agents Worldwide is trying to achieve: We know that people have always sought meaning in their work.
Will offices still exist in the future?
JUNE 6, 2012
In my keynote I talk about the driving forces of change in work and organizations, the changing nature of the workspace, and the leadership required to create the next phase of work. Until recently there were two major workspaces for knowledge work: offices and field work. When we think about the future of workspace, given the massive shift to distributed work, the question arises of whether centralized office will still have a reason to exist in the future.
mastery and models
MARCH 1, 2017
Personal Knowledge Mastery. These disciplines have influenced my professional work which is based on individuals taking control of their learning and professional development and actively engaging in social networks and communities of practice.
Freelancing means freedom
JUNE 9, 2014
Entrepreneurial activity in 2009 was at its highest level in 14 years, online freelance job postings skyrocketed in 2010, and companies are increasingly outsourcing work. Trickle down economics doesn’t work. Contract workers are told where, when, and often how to work.