Emergent Knowledge Management

Tony Karrer

There's been a long running discussion around what Knowledge Management is going to look like going forward and whether big systems that manage knowledge are going to be there. Structure would come from a layer on top such as social bookmarking and digg, and, of course, from search across unstructured content. There would be tools like social networks that would allow us to find people inside and outside the enterprise.

Harold Jarche » Blog Comment Tracking

Harold Jarche

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Google Plus – One Social Networking Tool to Rule Them All

Luis Suarez

Like I have mentioned yesterday, it’s been a few days already since I jumped the shark and joined the bunch of early adopters who have been hammering down, and taking for a spin, the latest iteration of Google to get social with Google Plus , right after Google Wave and Google Buzz. ICT ) around the same time; in 2003 I got things started with my first internal corporate blog, followed in 2005 with my first social bookmarking site called Dogear.

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IBM’s Lotusphere 2011 Highlights – People-Centric vs. Content-Centric by Louis Richardson

Luis Suarez

It was done by one of my fellow colleagues, and good friend, Louis Richardson under this rather inspiring title: “ People-Centric vs. Content-Centric: A Copernican revolution needed to become a social business “ I tell you, if someone would ask me to pick up one of the sessions, just one of them, that they would need to watch and go through from #ls11 Louis’ would be it. People-Centric vs. Content-Centric: The Copernican Revolution to be a Social Business.

Reflections from 2011 – Redefining Your Social Web Presence

Luis Suarez

After having put together last couple of blog posts about some of my reflections from the year we are about to end around The Social Web and Technology in general, I guess it’s now a good time to share with the world the third one from the series. The one I have been telling people about over the course of the last couple of months as the one that is going to mark a before and an after with regards to my own involvement with The Social Web. Even after the Social Web.

Social Learning at TELUS by Dan Pontefract

Luis Suarez

On a rather regular basis one keeps bumping into not only some rather interesting and engaging dialogue amongst your social network(s), but also precious little gems that are worth while sharing across beyond G+. In case you haven’t seen it just yet, let me encourage you all and have a look into Social Learning at TELUS. In it, Dan shares how they keep making use of social tools like blogs, wikis, microblogging, etc.

Hybrid Worlds

elsua: The Knowledge Management Blog

of unlearning a few things in the space of knowledge sharing and collaboration tools. As I have mentioned in previous blog posts, I have been involved with social tools for nearly 20 years, when I first got started with blogs and wikis while working at IBM.

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Making Business Sense of Social Media and Social Networking – Twitter For Business

Luis Suarez

Yesterday evening, my time, I attended a rather interesting webcast with Sandy Carter , IBM’s Worldwide Sales Vice President, IBM Social Business, Collaboration, and Lotus Sales and Evangelism, along with Jeremiah Owyang , Industry Analyst at Altimeter Group , on the topic of Why Be Social? Will Social Software follow the same trend? Will social networking tools become our next Pandora’s Box, just like email is today for most of us?

Links for 2008-07-23 [del.icio.us]

Clark Quinn

Social Bookmarking For Enterprise Knowledge Management | Intelligent Agent. Martin De Saulles » SMEs and the Web - Executive Summary. SEOmoz | Beginner's Guide to SEO - Single Page Version. Brobst Systems - Ready-made Website Templates and Themes - Free Samples

PKM Updated

Harold Jarche

Using a Seek-Sense-Share framework (à la personal knowledge management), pick one or more web platforms on which to practise critical thinking. Use Social Bookmarks (set them free). Review your bookmarks, Twitter favourites, etc. Connect via Twitter Share social bookmarks through groups & networks. Join Social Networks.

PKM 210

Social Media Workshop Notes

Harold Jarche

As promised, here are the follow-up notes & links from yesterday’s social media workshops in Miramichi. Personal Knowledge Management. PKM social bookmarks. Related posts: Role of an online community manager. Social Media Marketing. The Social Media Business Plan. All of my posts tagged PKM. Slide/Audio overview of PKM. Presentation slides (this is one large file of slides from both presentations).

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Why PKM?

Harold Jarche

Over the past year, I collected articles on the subject and saved them to Diigo , a social bookmarking service. This helps me get my ideas together, in a more manageable format than a full-length paper. Knowledge Management for Decision Memories. Lilia Efimova , the original inspiration for my PKM practices, has said that the main problem with personal knowledge management is that we need to take time now, in order to invest in the future.

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Learnstreaming and PKM

Harold Jarche

His latest post shows this graphic, which I find reflects many of the concepts of personal knowledge management , but with some additional aspects that may make it easier to understand and do: Dennis has a clear and simple definition for Learnstreaming – publishing your learning activities online for the benefit of you and others. Dennis Callahan has a most interesting Posterous site, called LearnStreaming.

PKM 150

PKM as pre-curation

Harold Jarche

The most important part of personal knowledge management (PKM), in my opinion, is the need for active sense-making. The act of writing a blog post, a tweet, or an annotation on a social bookmark all force you to think a bit more than clicking once and filing it to an automated system. The knowledge gained from PKM is an emergent property of all its activities. Merely tagging an article does not create knowledge.

PKM 212

you are only as good as your network

Harold Jarche

This involved complex knowledge about information technology, organizational behaviour, knowledge management, and social media. But I put my faith in my knowledge networks and communities of practice where I had been involved for the past 14 years. I also checked my collections of social bookmarks and blog posts to see if I had come across anything useful in the past few years. ConnectedEnterprise Management Work

The PKM value-add

Harold Jarche

During my online conversation ( recording on YouTube ) with Jane Hart yesterday, we discussed personal knowledge management (PKM) and one very important aspect, in my opinion, is the need for active sense-making. The knowledge gained from PKM is an emergent property of all its activities. Merely tagging an article does not create knowledge. Knowledge – connecting information to experience (know what, know who, know how). Management – getting things done.

PKM 216

Examples of eLearning 2.0

Clark Quinn

internal processes on wiki starting to use wikis internally Moving faculty bookmarks to Delicious use wiki for learners to craft definition of 'seamless service' after searching orgs that proclaim to provide seamless service We hope to build wikis that our students can use to share information. During my presentation last Thursday that was an introduction to eLearning 2.0 as part of an online event for the eLearningGuild, I mentioned a few common ways that I've seen eLearning 2.0

Social media workshops

Harold Jarche

Please pass this on to people in the area who might need an introduction to social media, without any hype or sales pitch. Workshop #1: Social media for training & education (9:00 AM to noon). Focus: understanding web social media and how they can be used for training, education and personal learning. Personal knowledge management – a sense-making process. Workshop #2 Social media for small business (1:30 PM to 4:30 PM).

Network Learning PKM Workshop Notes

Harold Jarche

It is focused on mastering social media for networked learning, and is based on my work with PKM (personal knowledge management) since 2005. For those who want to dig even deeper, they can explore the PKM categorized posts here or my social bookmarks tagged PKM. Tweet The Network Learning workshop will be held in Toronto on 27 May 2011.

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The Seek > Sense > Share Framework

Harold Jarche

Simple standards facilitated with a light touch, enables knowledge workers to capture, interpret and share their knowledge. Personal knowledge management is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. But what we loosely call knowledge, using terms like knowledge-sharing or knowledge capture, is just an approximation. Good curators are valued members of knowledge networks.

Active sense-making

Harold Jarche

Yesterday, during my presentation on personal knowledge management to IBM BlueIQ I was asked about the role of blogging in my own sense-making processes. As much as I may add feeds into my RSS reader , bookmark web pages or upload photos , these are nothing more than senseless digital constructs until I put them to use. This strikes me as the core of collaborative knowledge work.

Starting to work out loud

Harold Jarche

Most people are too busy managing in the industrial/information age workplace and have no slack to try to learn how work in the network age. I strongly suggest that the first step of starting to work out loud, as part of personal knowledge management, has to be as simple as possible. Free Your Bookmarks: This is a very simple shift that only requires a slight deviation from a common practice: saving bookmarks/favourites on your browser.

Prepare for the future of work

Harold Jarche

This is what personal knowledge management is all about. It starts by seeking people and knowledge sources and the Seek-Sense-Share cycle finishes by sharing with communities and social networks. My recent workshops, both online and in person, indicate a need for PKM skills in all types of organizations and for people at all levels, from freelancers, researchers, managers, executives and more.

Taking the time to cross the chasm

Harold Jarche

For example: The CEO who doesn’t see the value of social networks and lumps them all into the “Facebook for fun” category. The President who gets others to handle his information needs without understanding the underlying technology infrastructure that is hampering knowledge-sharing and collaboration across the enterprise. I addressed some of these issues in social media for senior managers , as Michael Cook asked a similar question.

Working online is different

Harold Jarche

I now take for granted my online personal knowledge management processes, such as social bookmarking; blogging and tweeting, but these habits make online collaboration much, much easier. If economic conditions and events that disrupt air traffic drive organizations to use more online social tools , many people may be in for a shock.

my pkm story

Harold Jarche

It has been over 10 years that I have examined, practiced, and developed models for personal knowledge management/mastery. I started down the path of personal knowledge mastery in 2004, inspired by Dave Pollard , Denham Gray , and others. “To To a great extend PKM [personal knowledge management] is about shifting responsibility for learning and knowledge sharing from a company to individuals and this is the greatest challenge for both sides.

PKM 198

Creating your PKM processes

Harold Jarche

In Sense-making with PKM I described some personal knowledge management processes using various web tools. Personal knowledge management is one way of addressing the issue of TMI (too much information). A sense-making routine can be regularly reading certain blogs and news feeds, capturing important ideas with social bookmarks and then putting ideas out in the open on a blog. Use Social Bookmarks.

Stealth mentoring

Clark Quinn

by pointing to things on Twitter or leaving bookmarks at a social bookmarking site), you can put together what’s interesting to them and what their resulting thoughts are, and start seeing the trajectory of their thinking and learning. One of the ways to accelerate your own growth, part of your personal knowledge management path, is to mentor folks who represent the type of thinking you believe is interesting and important. meta-learning social

Knowledge sharing, one at a time

Harold Jarche

“Every amateur epistemologist knows that knowledge cannot be managed. Education has always assumed that knowledge can be transferred and that we can carefully control the process through education. While knowledge cannot be managed, we can work at managing our own knowledge. That’s what personal knowledge management ( PKM ) is all about. Luis Suarez prefers the term knowledge sharing to knowledge management.

A personal learning journey

Harold Jarche

I became interested in knowledge management (KM) as I was introduced to it in the mid 1990’s while practising instructional systems design (ISD) and human performance technology (HPT) in the military. In the late 1990’s knowledge management was part of our solution suite at the Centre for Learning Technologies ( CLT via The Wayback Machine). I became a consumer and simultaneously a sharer of online knowledge.

Personal Information Management for Sense-making

Harold Jarche

Tweet George Siemens calls it information management (what I describe as PKM). I specifically use the term information instead of knowledge. We encounter a continual flow of information – most of it will never become “knowledge”. From my perspective, the knowledge aspect of PKM is an emergent property of the activities conducted, many of which are merely information management. For sure, merely tagging an article does not create knowledge.

Manual, not automatic, for sense-making

Harold Jarche

The actual tools I use for personal knowledge management are quite limited. Google Reader is my aggregator; I link my Delicious & Diigo social bookmark accounts together but mostly use Diigo; I write my half-baked ideas regularly on my blog; and I engage in many conversations on Twitter which I curate here. Those skills are: statistical insight; managing group dynamics; good writing; framing and solving open-ended problems; persuasion; and human nurturing.

Why the Government of Canada needs PKM

Harold Jarche

However, blogging is not enough because managing information overload is more a question of attitude than skills. Blogs, or their equivalent, are only one part of the knowledge management equation. I think that public servants really need PKM ( personal knowledge management ). social bookmarks ).

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Sense-making

Harold Jarche

The term personal knowledge management (PKM) isn’t about management in a business sense but rather how we can manage to make sense of information and experience in our electronic surround. Knowledge – connecting information to experience (know what, know who, know how). Management – getting things done. A basic tool I’ve described for PKM is social bookmarking to file information.

PKM in 2013

Harold Jarche

“The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” Personal knowledge management (PKM) is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. But what we loosely call knowledge, using terms like knowledge-sharing or knowledge capture, is often just an approximation. ” Knowledge. Social Learning.

PKM 217

Network Learning: Working Smarter

Harold Jarche

2010) uses a Web-based note system to store messages, manage his financial risk and stay on top of the multiple factors necessary to run a successful dairy farm. Jane Hart, another colleague at the Internet Time Alliance, has examined social media and learning in the context of the workplace and has noted that much of it is informal (Hart 2010). Social learning is about getting things done in networks. The closest people are not always the best sources of knowledge.

Social tools for networks

Harold Jarche

Effective knowledge sharing is what many organizations do not do well, or as Lew Platt past-CEO of Hewlett-Packard said, “if only HP knew what HP knows, we would be three times more productive&#. That’s the key benefit of personal knowledge management, in my opinion. If each person can better manage knowledge creation and capture, then it becomes easier to share it. I also make available information and perhaps knowledge that is useful to others.

Tools 127

PKM: aggregate, filter, connect

Harold Jarche

Knowledge Squared equals Power Squared, says Craig Thomler : However the knowledge hoarding model begins to fail when it becomes cheap and easy to share and when the knowledge required to complete a task exceeds an individual’s capability to learn in the time available. This has been reflected in a longitudinal study of knowledge workers that Robert Kelley of Carnegie-Mellon University conducted over more than twenty years.

PKM 154

Innovation through network learning

Harold Jarche

Tim says that innovation is the process of idea management , which makes sense to me. Tim Kastelle introduced me to the concept of Aggregate-Filter-Connect for innovation, which I used for personal knowledge management (network learning) and later changed it to Seek-Sense-Share. Just as we get used to new business models like Amazon or Google, someone like Alvis Bigis knits together an excellent piece on how American business needs to get social. Tweet Innovation.

PKM in 2010

Harold Jarche

Personal Knowledge Management. Knowledge = the capacity for effective action (know how). Management = how to get things done. Knowledge. Sources of Info & Knowledge. Human knowledge currently doubles about every year and personal knowledge management is one way of addressing the issue of TMI (too much information). Informal, social learning is the primary way that knowledge is created in the workplace.

PKM 172

Conversation with Harold Jarche: Sense-making in a networked world and personal knowledge mastery

Trends in the Living Networks

He started blogging in 2000 while I jumped in in 2002, so we were part of an initially small but burgeoning community exploring online connections before and as modern social media started to emerge. Like Valdis Krebs who is an expert in social network analysis.

The Humanity of the Web: Reflections of a Social Computing Evangelist

Luis Suarez

Of course, I am talking about the Social Web and I am sure, as you continue to read further along, that you would probably be envisioning what single experience I picked up to reflect further on that would describe that shift from hating technology / computing (back in my high school years) to absolutely loving the WWW for what has done not just for me as a knowledge (Web) worker, but also for everyone else, for that matter. . And so I became a Social Computing Evangelist.

Sense-making with PKM

Harold Jarche

People learn socially. In looking at how we can make sense of the growing and changing knowledge in our respective professional fields, I see two parallel processes that support each other. We constantly go through a process of looking at bits of information and trying to make sense of them by adding to our existing knowledge or testing out new patterns in our sense-making efforts. Making Explicit: There are many ways of making knowledge explicit. Social.

PKM 203