Can IBM Watson Workspace Save Our Productivity?

Luis Suarez

Apparently, our productivity as employees has been plummeting since the mid 70s. Yet, productivity still is very weak and we don’t seem to succeed in figuring out who (or what) is to blame for that. Can we help redefine productivity for us all, once more, and, more interestingly, can we rely on technology, specially, AI, to help us out in that daunting task at hand? Yes, indeed, you are reading it right, since the mid 70s !

Productivity Tips for the Mobile (Social) Knowledge Web Worker – TweetBot, Pocket, Evernote

Luis Suarez

One of my favourite activities within the Social Web realm has always been that ability to keep up that playful spirit of finding opportunities time and time again to fine tune my overall user experience using social networking tools, whether internal or external, in order to find new use cases, or productivity tips, that would help boost my performance in allowing me to get work done in a smarter way, not necessarily working harder.


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Musing on Google’s Power Searching Course and marketing

Jay Cross

Today I completed Google’s Power Searching Course. Do I know any more about search than I did ten days ago? You can narrow a search by date. Previously I approached Google searches much like looking something up in an encyclopedia or dictionary. After the course, I treat search more as an iterative process. A pre-search can inform the real search. Or after the first search, I can add to the query to zoom in on what I’m after.

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Twitter Is Where Conversations Go To Die

Luis Suarez

with a rather poor performance, lacking scalability big time, with silly limitations with its API, capped, or better said, rather crippled searching capabilities, incredibly dull, boring and unappealing front end Web site, with huge amounts of spam making it rather difficult to even enjoy the tool any more and perhaps too many pretensions to try to reach a certain status that has never managed to achieve: indispensable.

How Social Networking Tools Enable Heutagogy in Learning Organisations

Luis Suarez

Those absolutely mind-blowing and rather provocative sentences, as depressing and as exciting as they may sound, don’t come from a knowledge worker working in a particular corporation protesting about the poor state of workplace learning or learning in general. Again, replace ‘ kids’ for ‘ knowledge workers’ and ‘ school ’ for ‘ workplace’ and, once again, we would have the reaffirmation as to why workplace learning is currently broken within the business world.

Google Plus – One Social Networking Tool to Rule Them All

Luis Suarez

In that year, IBM decided to productise all of those wonderful social interactions and create, as a result of it, a single product: IBM Connections , formerly known as Lotus Connections. IBM Innovation Knowledge Management Knowledge Tools Productivity Tools Social Computing

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5 Reasons Why Activity Streams Will Save You From Information Overload

Luis Suarez

world that have managed to help me live, rather successfully, “ A World Without Email &# for the last 4 years and counting… Now, do I feel overloaded because of them? It may take a bit of fine tuning for knowledge workers to figure out the amount of signals they would want to digest and be exposed to over time, that’s an initial required learning exercise for us all, just like when we all first started making use of email as a corporate communication tool.

Three Models of Knowledge Production

Stephen Downes: Half an Hour

And while there are different ways to think of knowledge - processed, procedural, propositional - this model I think adheres to a more basic view. The picture being presented by Jarche and his colleagues adhere to a 'mining' model of knowledge management (from which we get phrases like 'data mining'). It should be contrasted with some alternatives: knowledge production as mining - on this view, data is like a raw material that is searched for and retrieved.

Snap Bird – Experimenting with Curation of Live Tweeting at Conference Events

Luis Suarez

One of the many activities I keep enjoying quite a bit over the course of the years with regards to social networking is its innate ability to experiment and play with social technologies in order to figure out new use cases, proofs of concept, additional bursts of productivity, new business uses, etc. keep those Twitter searches on hashtags going in the medium, long run.

Social Networking Gets Serious – #prayforjapan

Luis Suarez

One of the main inhibitors with regards to a successful adoption of social software within the enterprise that I keep bumping into from fellow knowledge workers and, specially, their managers!, IBM Innovation Knowledge Management Knowledge Tools Learning Life Personal KM Productivity Tools Social Computing

@Janetter or How I Started to Enjoy Twitter Once Again

Luis Suarez

Over the course of just a few weeks Twitter managed to destroy, in a very pernicious manner, not only the overall user experience, but the entire ecosystem as well that made it a success in the first place: Third party apps. She liked the experience and right away I thought about giving it a try myself, after having been actively searching for a good substitute for Nambu throughout all of this time playing with a bunch of other Twitter clients whether on the Mac or on iOS devices.

Social Learning at TELUS by Dan Pontefract

Luis Suarez

You don’t have to have everyone on board to get value: Indeed, something that we have seen ourselves, over at IBM as well with some of our social software tools, like IBM Connections Bookmarks where about 35k fellow IBMers make use of it, yet the entire IBM population of 400k benefit from it, because the search results from our corporate Intranet search engine are injected with those social bookmarks that folks keep adding along.

The Future of High-Performance Work Systems – Towards Meaningful Work

Luis Suarez

Let’s have a look with some examples: Priceless quotes like “ Project teams at work are beginning to resemble movie production teams “, or “ Although home is still the most common location, millions of virtual team members work from just about anywhere “, or “ Employers will have access to a larger and more skilled workforce “, or even “ Individuals will have more freedom and power than ever before ” (One of my favourite quotes, by the way!),

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Living “A World Without Email” … in Google Plus

Luis Suarez

but what I am rather surprised about is the fact that hardly anyone has talked or blogged about the fact that Plus does present a real threat to the king of communications, collaboration and knowledge sharing: email! Worse still, e-mail is a black hole for knowledge. Even if it is thoughtfully placed in a folder, e-mail search isn’t great. Innovation Knowledge Management Knowledge Tools Personal KM Productivity Tools Social Computing

Nancy White and Suzy – An Intro to Twitter

Luis Suarez

Inquiring minds would love to know … But then again, every so often, something magic happens through Twitter , not because of the application itself, as we all know already, but, of course, because of the interactions AND conversations people engage with , and experience fully, while collaborating, learning and sharing their knowledge across with their various networks. Innovation Knowledge Management Knowledge Tools Learning Personal KM Productivity Tools Social Computing

Google Plus and The Enterprise – What’s The Deal?

Luis Suarez

It will be a matter of whether Google manages to let it grow in the right direction with some further innovations taking place, but at the same time while respecting the overall user experience we are treasuring quite a bit, and which distinguishes itself from other social networking tools right from the start. Can you imagine when G+ is tightly integrated with Google Search?

The Downsides of Freelance Work

Luis Suarez

Three years ago, when I had already decided I was quitting my job at my former employer to start my own advisory firm around Social Business and Digital Transformation, I remember having a conversation with one of my managers where he was asking me what I was thinking about doing next as a freelancer. Client Prospects : I know this may sound a bit weird, I mean, the fact I’m adding searching for client prospects as a downside of freelance work.

Writing Ourselves into Existence through a Choral Act

Luis Suarez

However, at one point in time, this past August, to be more precise, I got too tired with just being the data , I mean, with always being the product no matter what. Quite revealing on its own, I tell you, as it reminds me of the long tail of knowledge: as long as you get to write good content, or comment on other people’s blog posts, care about what they post, or take a genuine interest in what they do, etc. Knowledge Management Learning Metablogging Open Business

Product selection with your network | Full Circle Associates

Nancy White

Home About Full Circle Contact Resources Wiki Full Circus Full Circle Associates connections for a changing world, online and offline… Sep 06 2008 Product selection with your network Published by Nancy White at 12:42 pm under collaboration , knowledge sharing , networks I have a tendency to destroy my computer headsets/mics with regularity. Think about that in terms of knowledge management and knowledge sharing!

Narrative as abductive acts of knowing

Dave Snowden

This is the second post of several that I am publishing this month to update some of my original work in knowledge management and in particular the role of narrative in as a scaffold of meaning between and within individuals, community and society.

Twlevetide 20:3 Abstraction & codification

Dave Snowden

I’d been working on knowledge management for some time and have come across Boisot’s book Knowledge Assets. Do a search on Boisot on our web site and you will have a lot of material to read.

Narrative as abductive acts of knowing

Dave Snowden

This is the second post of several that I am publishing this month to update some of my original work in knowledge management and in particular the role of narrative in as a scaffold of meaning between and within individuals, community and society.

working collaboratively and learning cooperatively

Harold Jarche

For the past century, management practice has primarily focused very much on error reduction, with practices such as Six Sigma , especially in manufacturing. Learning and development (L&D) practices reflect this priority on error reduction.But knowledge work, especially creative work, is not mere production. Now visualize the workflow of a creative knowledge worker: nothing, nothing, nothing, nothing, flash of brilliance, nothing, nothing, nothing.” —Jay

Examples of eLearning 2.0

Clark Quinn

internal processes on wiki starting to use wikis internally Moving faculty bookmarks to Delicious use wiki for learners to craft definition of 'seamless service' after searching orgs that proclaim to provide seamless service We hope to build wikis that our students can use to share information. During my presentation last Thursday that was an introduction to eLearning 2.0 as part of an online event for the eLearningGuild, I mentioned a few common ways that I've seen eLearning 2.0

a fractious twelve months

Dave Snowden

I managed two trips to Romania and Sweden after that and learnt a lot about local bus services. I may do this monthly or quarterly in the future by the way so I have added a new tag to allow for searching. Part four looked at what we can and cannot manage in a complex system.

My Top 10 Learning Tools

Clark Quinn

Harold Jarche talks about our personal knowledge management task, and in that, there are the tools I use to capture and share my own thinking (like this), and tools I use to go out and find or follow information. Keynote – while I often have to transfer to PowerPoint, here the Apple product is superior. On the information finding/sharing path, some tools I use include: Google – like everyone else, I’m all over searching.

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Knowledge sharing, one at a time

Harold Jarche

“Every amateur epistemologist knows that knowledge cannot be managed. Education has always assumed that knowledge can be transferred and that we can carefully control the process through education. While knowledge cannot be managed, we can work at managing our own knowledge. That’s what personal knowledge management ( PKM ) is all about. Luis Suarez prefers the term knowledge sharing to knowledge management.

Is There a Better Way to Social Learning?


By doing this, George argues that vendors (LMS in particular), and the organizations they sell to, will begin to see their product no longer as simply an event-based tool for learning, but rather as a process-based tool for capacity planning and workplace effectiveness. Accessing relevant knowledge and expertise that can be used to formulate a plan of action when decisions need to be made.” A quick social media search also turned up a number of comments on the subject.

PKM as pre-curation

Harold Jarche

The most important part of personal knowledge management (PKM), in my opinion, is the need for active sense-making. The knowledge gained from PKM is an emergent property of all its activities. Merely tagging an article does not create knowledge. Robin says that, “ Curation is about making sense of a topic/issue/event /person/product etc. I can practice PKM and over time develop a wide variety of knowledge artifacts.

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Social filtering

Harold Jarche

In personal knowledge management , the key is finding small habits that can be developed, that over time yield big results, like grains of sand. The key concept in the knowledge-based future is acknowledgment of the importance of these messengers beyond what we have been used to so far. Social filtering, curation, is the new search. Much as the quality of a restaurant is created by the chef, the quality of the curated end-product is going to be made by the curator.

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Conversation with Harold Jarche: Sense-making in a networked world and personal knowledge mastery

Trends in the Living Networks

And we think that people work an eight hour day, but there was some research done by Inc magazine about four years ago and they said the actual worker is productive for about three hours a day. I know that on a good day, if I do three hours of productivity, that’s all right.

mastery and models

Harold Jarche

Personal Knowledge Mastery. Harvard Business Review described The Fifth Discipline by Peter Senge, as one of the seminal management books of the previous 75 years. Personal knowledge mastery ( PKM ) is a framework I have developed over the past 12 years. The whole is greater than the sum of the parts as we build on the knowledge of others. As knowledge workers or citizens, PKM is our part of the social learning contract.

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A new literacy? There’s an app for that

Clark Quinn

In the Personal Knowledge Management framework of my colleague Harold Jarche, it’s be a new component of improving personal productivity. The ubiquity of powerful mobile devices able to download applications that enable unique capabilities, has led David Pogue to coin them “ app phones “ Similarly, the expression “there’s an app for that&# has been part of widespread marketing campaign.

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The Leader's Guide to Radical Management: My Predictions for 2011

Steve Denning

More and more books will appear declaring the end of traditional management (aka hierarchical bureaucracy) and calling for the reinvention of management, while the companies that actually begin reinventing their management will still be a small proportion of the total. The more attention it gets, the more new products and services will be created to support it. People pay attention to and spread the word about products that help others.

Bullet Journaling for Nonprofit Professionals

Beth Kanter

I have found this productivity very useful in my own work and Ma’ayan was kind enough to write up this guest post for nonprofit professionals. . BuJo was designed by Ryder Carroll, a digital product designer. Diagnosed with learning disabilities early in life, he was forced to figure out alternate ways to be focused and productive. Planning and managing in different time “resolutions” : future log, monthly log, daily log.

Learning and KM: Separated at birth?

Jay Cross

I sensed that learning and knowledge management were converging and invited bloggers form both sides to get together at the Tidehouse to share viewpoints and guzzle beer. Andrew McAfee , Principal Research Scientist , Center for Digital Business – MIT Sloan School of Management and Author, Enterprise 2.0. The mid-1990s saw a knowledge-sharing culture at E&Y that guided behaviors, activities, and goals and was viewed as a competitive advantage.

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May – June 15 Great Ones

Jay Cross's Informal Learning

Performance Learning Productivity , May 28, 2010. The Productivity Myth - , May 5, 2010. So, what is Knowledge Management? - Gurteen Knowledge-Log , May 20, 2010. Google Adds Semantic Search Results with Google Squared , May 12, 2010. Best of Informal Learning Flow. May 1, 2010 to June 14, 2010. The following are the top items from featured sources based on social signals.

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Personal Learning Knowledge Work Environment

Tony Karrer

world that included a post by Bill Ives - Managing Personal Knowledge: Setting a Foundation for Transformation? adoption is getting folks to manage their personal knowledge and adopt practices like blogging for personal knowledge management (PKM) and personal learning. Learning-Knowledge-Work - they really are the same and I need to do them all at once. If you make these independent and distinct, it will be really annoying for us knowledge workers.

Social tools for networks

Harold Jarche

Effective knowledge sharing is what many organizations do not do well, or as Lew Platt past-CEO of Hewlett-Packard said, “if only HP knew what HP knows, we would be three times more productive&#. That’s the key benefit of personal knowledge management, in my opinion. If each person can better manage knowledge creation and capture, then it becomes easier to share it. tools is that they are designed for knowledge-sharing as well.

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Increasing “Jointness” and Reducing Duplication in DoD Intelligence

Martijn Linssen

Home About Complexity Reading List Knowledge Management Reading List Increasing “Jointness&# and Reducing Duplication in DoD Intelligence John 0 comments National Security , Social Media Oct 06 When the Secretary of Defense asks you to do something, you need to heed the call, whether you are in government or not. tools such as wikis, blogs, social bookmarking services, and document storage all of which were indexed by Google Search Appliance.

KMaus09: Day two practitioner Leanne Fry

Dave Snowden

Leanne Fry former knowledge manager at AMP, now a consultant. Needed to establish that k nowledge is a by-product of activity not a repository. A real breath of life here, knowledge is about decision effectiveness moving way from embedded attitudes. Its all about connecting people, no need to get hung up on difference between information and knowledge. People information knowledge presence activity. The first of the day's practitioner case studies up now.

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Learning and micro-blogging

Harold Jarche

My own focus is using Twitter as another tool/process in personal knowledge management. Twitter can be used as a collaboration tool, performance support or knowledge management application. That doesn’t mean that you can’t be a passive participant (lurker) or use Twitter as a search engine or information gathering tool. I’m presenting on Twitter and its uses for education and learning later today, as I noted in my last post.

Network Learning: Working Smarter

Harold Jarche

2010) uses a Web-based note system to store messages, manage his financial risk and stay on top of the multiple factors necessary to run a successful dairy farm. Research shows that about 80 percent of workplace learning is informal (Cross 2010b) and that less than 10 percent of what knowledge workers need to know for their jobs is in their heads (Kelley 1999). Teams and organizations that can share information faster and make better sense of it are more productive.