Knowledge Management for Decision Memories

Harold Jarche

As Brian Gongol notes: If a capital project has an expected service life of 20 to 30 years, it’s entirely possible that people working in an institution in their 20s will be middle or upper-level managers in the same institution by the time the project has to be replaced or upgraded.

How Narrating Your Work Helps You Become More Effective by Saving Precious Time

Luis Suarez

But if we take a look closer, then we are going to find out that perhaps the tools where problems are, and therefore where knowledge workers get work done, may not be the right tools in the first place.

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Don’t Underestimate the Value of Your Community Managers

Luis Suarez

Key concepts like social capital skills, open knowledge sharing, collaboration, engagement, commitment, passion, trust, etc. To train the entire organization on social media, internal social software, social business, social processes and workflows and community management.

The Social Enterprise – Welcome to the Era of Intrapreneurship!

Luis Suarez

While the various institutions I work with provide me some degree of support, their infrastructure and processes are geared to support their full time employees, not part-time professionals and contractors. My work processes are essentially web-based processes.

Social Task Management – When Social Business Got Down to Work – #e2conf Highlights

Luis Suarez

There will be other entries that I will be putting together over the course of the next few days sharing along what else I learned throughout the event, but for now, let’s get things started with this one: Social Task Management – When Social Business Got Down to Work.

What Are the Chances of Pragmatic Pathways for Social Business?

Luis Suarez

“ As a journalist, you know you are doing your job properly when you manage to upset rich, powerful and entitled people who are used to getting their own way. if I may add, that change is a political process, not a rational one.

SAP may be betting on the right horses, but how about the jockeys?

Martijn Linssen

As Matthias Steiner says , everyone can nominate one, selection process is "top secret". In all fairness, Matthias pitched in for 6 SAP mentors with HANA knowledge not indicated on the SAP mentor pages (Rukhshaan Omar was present already) Bottom line?

working collaboratively and learning cooperatively

Harold Jarche

For the past century, management practice has primarily focused very much on error reduction, with practices such as Six Sigma , especially in manufacturing. Visualize the workflow of a physical job: produce, produce, produce, produce, produce, produce, produce, produce, produce.

stories connect knowledge

Harold Jarche

“Perhaps the most central thrust in KM [knowledge management] is to capture and make available, so it can be used by others in the organization, the information and knowledge that is in people’s heads as it were, and that has never been explicitly set down.” — KM World.

PKM 229

Managing Learning?

Charles Jennings

Learning can only be managed by the individual in whose head the learning is occurring. But they can’t manage the learning process for you. One of which is “if learning is managed by the learner, what will the technologies that support her look like in the next 3, 5, 10 years?”

PKM 225

Supporting self-managed team learning in the organisation

Jane Hart

But what these both have in common is that they are still a “ managed learning ” process. In this and my next post I am going to look at self-managed learning in an organization, and how that might be supported and scaffolded.

Enterprise 2.0 transition

Harold Jarche

The E20 Meetup in Paris today discussed the role of “Organizational Development” (OD) and “Human Ressource Management” (HR) in the Enterprise 2.0 The discussions focused on how and in what manner OD and HR can support adoption & transformation processes.

What Does the Training Department Do When Training Doesn’t Work?

Charles Jennings

In the words of a famous English football manager “it’s much, much more important than that”. And it’s not only efficiencies in the training process itself that we need to look for. But it needs to be part of a wider change process. Learning in the workflow is the way forward.

The differences between learning in an e-business and learning in a social business

Jane Hart

knowledge sharing. Management. Learning is a natural continuous process that takes place as you do your daily work. Training often outsourced, on-demand access to self-paced learning, f2f networking important, facilitated collaborative/peer-learning available in the workflow.

Is it time for a BYOL (Bring Your Own Learning) strategy in your organization? #BYOL

Jane Hart

It will not be about designing personalised training nor managing people’s learning for them , but rather supporting their own personal learning strategies. Use Personal Knowledge Management (PKM) techniques as a continuous process of seeking, sense-making and sharing.

Make it relevant

Harold Jarche

Spend more effort on getting influential people, especially senior management, to model the behavior. Provide more content and more integration with daily processes so it’s part of the daily work and not yet another thing to do.

Once more, across that chasm

Harold Jarche

I also use a broader definition of technology; being the application of organized and scientific knowledge to solve practical problems. To do this, I have to keep trying out new tools and processes in my own work.

Summarizing Learn for Yourself

Jay Cross

Know-who (social networking skills, locating the key people and communities where competencies, knowledge, and practice reside and who can add the greatest value to one’s learning and work) Two students working on one computer learn more than both would learn if working individually.

FAQ 155

Informal learning, the 95% solution

Harold Jarche

It was part of the Taylorist, industrial model that also compartmentalized work and ensured that only managers were allowed to make decisions. It requires tools, processes and methodologies from a variety of disciplines.

Virtually free conference

Jay Cross

A dozen years ago I needed to get up to speed on business process automation, knowledge management, and workflow systems. I attended KM World in San Jose gratis and came away with great foundation knowledge. Management Innovation Meta-LearningI’m attending KM World virtually for the next two days. Presentations are being screened live.

digital workforce skills

Harold Jarche

Digital Sense Making + Personal Knowledge Management [Mastery]. PKM is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. Connecting people and knowledge is the focus of personal knowledge mastery.

Skills 285

Social Learning doesn’t mean what you think it does!

Jane Hart

In other words those who think “social learning&# is just about a new training trend, or about adding social media into the &# blend&# , or that it is about acquiring the latest Social Learning Management System are missing the big picture. We value informal learning and want to support people learn continuously – in the workflow. We will help people to build external Personal Knowledge Networks on social networking sites.

Raising the Dial Tone, Part 2

Martijn Linssen

The problem is that most requirements issued on federal contracts are complete birdcage liner written by people who are either totally unqualified to design a product or produced by a process/workflow that is biased toward the most verbose form of mediocrity (i.e.

Four Ways User-Generated Content (UGC) Can Make its Way into.

Xyleme

Home > Learning Content Management , Social Learning > Four Ways User-Generated Content (UGC) Can Make its Way into Formal Learning Four Ways User-Generated Content (UGC) Can Make its Way into Formal Learning January 20th, 2010 Goto comments Leave a comment This past week, I’ve been reading and referring to Jane Hart’s article The State of Social Learning Today and some Thoughts for the Future of L&D in 2010 quite a bit. Home About Podcasts Videos Xyleme Inc.

Life Without eMail – Year 6, Weeks 21 to 24 – (Newcomer Challenging for King Email’s Crown)

Luis Suarez

Indeed, email fosters closed, private, secretive interactions amongst a few people, what I have been flagging all along as sharing your knowledge across on a need to know basis vs. what social networking tools do, which is promote that wonderfully inspiring mantra of default to open.

Identifying a collaboration platform

Harold Jarche

The options then become: Open the LMS so it can be used in the daily workflow. I’ve noted before that the main objective of the modern training department should be to enable knowledge to flow in the organization. The primary function of learning professionals within such a collaborative work model is to connect and communicate, based on three core processes: Facilitate collaborative work and learning amongst workers, especially as peers.

Pick of the Month: May 2012

Jane Hart

but rather a new organizational learning approach, where learning is integrated into the workflow. My blog is a key part of my professional development and essential to my personal knowledge management processes. Give me access to social knowledge, but don’t limit me.

Increasing “Jointness” and Reducing Duplication in DoD Intelligence

Martijn Linssen

The literature regarding innovation is clear – technology and process innovation can be put to use as an incremental improvement to existing operations, or can used to disrupt existing operations in pursuit of transformation. Some have argued Intellipedia is a “knowledge base.”

Five Myths of Social Learning

Xyleme

Home > Social Learning > Five Myths of Social Learning Five Myths of Social Learning December 3rd, 2009 Goto comments Leave a comment There is no question that the rise of social networks is creating a profound shift in the way training departments are delivering knowledge to their employees, partners, and customers. Social learning is all about providing more flexible and responsive ways for delivering this knowledge through user generated content, engagement, and feedback.

Time for the Training Department to be Taken Seriously

Xyleme

Today, I’m going to talk about learning content management (ECM) and enterprise content management (LCM). She was the person responsible for the content management strategy of a large European governmental agency. Home About Podcasts Videos Xyleme Inc.

Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Jay Cross in Ten Years After puts it: In a knowledge society, learning is the work. Isn't that the definition of management. The main objective of the new training department is to enable knowledge to flow in the organization.

Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

Branon Learning Management System App Stores Bob Little Apps, Not Courses Inge de Waard Augmented reality moves towards augmented learning with easy tools: Wikitude , Layar , ARToolKit. The role of the learning leader is shifting from being a program manager to a solution architect.

Atlantic Workshop on Semantics and Services - Day 1

Stephen Downes: Half an Hour

The current technology includes WDSL, SOAP, UDDI The web service usage process involves a discovery process where people find services they need. These specify the knowledge domain of the service, The description of the service includes Dublin Core, versioning, quality of sercvice, and financial information, plus functionality, such as choreography and orchestration. The mediators ensure heterogenty between the data and the processes.

Module 100

Last Year's Predictions For 2008, Reviewed

Stephen Downes: Half an Hour

Less-democratic processes will lead to a clearer distinction between expert-generated knowledge and the overwhelming quantity of information available everyplace, making it easier to discern information quality. And we saw attempts, at least, to popularize 'less democratic' processes in the writings of Andrew Keen , the growth of Citizendium and, of course, the Britannica Blog.

Review 122

Is craigslist or eHarmony the Right Model for Enterprise 2.0?

Andy McAfee

If I understand correctly, they’re intended to accelerate the process of getting to know someone who might work half a world away, and to facilitate the process of building a trust relationship with that person. Presumably, the PP questions and user profiles will also be used by managers to select people into teams. McKinsey, for example, has a highly standardized interviewing process for new hires.