Understanding behaviour

Harold Jarche

Extrinsic rewards only work for simple physical tasks and increased monetary rewards can actually be detrimental to performance, especially with knowledge work. Rewards are still an important aspect to consider in workplace performance. A nalyzing Performance Problems.

Business Practice Redesign

John Hagel

Maybe they’re actually becoming a barrier to performance improvement rather than a prerequisite for performance improvement. If we’re spending more and more of our time outside established processes, maybe we should shift our focus away from processes and focus instead on the practices that small, front line work groups use to improve their performance over time by learning faster on the job. Learning faster to accelerate performance improvement.

Trending Sources

What Are the Chances of Pragmatic Pathways for Social Business?

Luis Suarez

“ As a journalist, you know you are doing your job properly when you manage to upset rich, powerful and entitled people who are used to getting their own way. Well, they amplify flows of knowledge and information, inside an organisation, but across organisations, too!

Seeing motivation with new eyes

Harold Jarche

Where there is a genuine lack of skills and knowledge, training may be required, but it should only be in cases where the other barriers to performance have been addressed. There’s a compensation “system&# and we’ve just accepted it for many decades.

A personal learning journey

Harold Jarche

I became interested in knowledge management (KM) as I was introduced to it in the mid 1990’s while practising instructional systems design (ISD) and human performance technology (HPT) in the military. In the late 1990’s knowledge management was part of our solution suite at the Centre for Learning Technologies ( CLT via The Wayback Machine). Luckily the web had evolved and there were consumer alternatives to enterprise systems.

What’s working in social business

Harold Jarche

Like the knowledge management and e-learning hype phases of the 90′s and ’00′s respectively, social business is being led by software vendors. Some are even the same vendors that MIT’s Peter Senge said co-opted the field of knowledge management.

PKM: Working Smarter

Harold Jarche

In PKM in a Nutshell , I linked my various posts on personal knowledge management to make the framework more coherent. Improving your personal productivity (SENSE & USE). PKM leverages open web-based systems that facilitate sharing.

PKM 2

Leveraging collective knowledge

Harold Jarche

This week, a few related knowledge management (KM) articles crossed my path and I’d like to weave them together. Nancy Dixon discusses three eras of knowledge management as moving from Explicit Knowledge (document management) to Experiential Knowledge (communities of practice; expertise locators) and now to Collective Knowledge (social media). The illusion of knowledge.

PKM 2

temporary, negotiated hierarchies

Harold Jarche

In the triple operating system (Awareness > Alternatives > Action) work gets done by self-governing work teams with a degree of autonomy operating in temporary, negotiated hierarchies. This is full autonomy which is necessary for the network era, because you cannot manage a network.

eLearning Conferences 2013

Tony Karrer

link] or [link] December 2-4, 2012 Communication and Management in Technological Innovation and Academic Globalization (COMATIA ), 3 rd , Paris, France. link] December 3-5, 2012 Australasian Conference on Information Systems , Geelong, Australia. Clayton R.

eLearning Conferences 2012

Tony Karrer

link] November 30-December 1, 2011 AfriHealth : Using IT to Establish Health Care Information Systems, Nairobi, Kenya. link] December 5-6, 2011 Managing Quality Teaching in Higher Education , Mexicali, Mexico. Clayton R.

Harold Jarche » Big Consulting Companies Jumping on Bandwagon 2.0

Harold Jarche

Watch Kiran Bir Sethi [link] no technology required Themes Complexity PKM Social Learning Work Literacy Threads Books Commons Communities Friday's Finds Informal Learning InternetTime Learning OpenSource Performance Improvement Technology Wirearchy Work jarche.com About Advertisers Clients Consulting Contact Français Key Posts Projects Toolbox Big Consulting Companies Jumping on Bandwagon 2.0

eLearning Conferences 2011

Tony Karrer

link] December 6-9, 2010 Mobile and Ubiquitous Systems : Computing, Networking and Services (MOBIQUITOUS), 7 th annual, Sydney, Australia. link] or [link] December 14, 2010 International Workshop on Knowledge Discovery Using Cloud and Distributed Computing Platforms , Sydney, Australia.

Getting to Working Smarter

Harold Jarche

The Training Development branch was also keen on performance improvement and much of our own professional development reflected the practices of human performance technology. HPT is a good framework, and is an excellent addition to instructional systems design (ISD), but over time I have found it to be inadequate to deal with a more complex workplace and address the social aspects of work.

Learning Communities List

Tony Karrer

Assessment, benchmarking, competencies, content development, course development, e-learning, EPSS (electronic performance support systems), evaluation, instructional systems design (ISD), job aids, knowledge management, learning characteristics, learning outcomes, learning styles, needs assessment, objectives, performance improvement, return on investment (ROI), strategic analysis, task analysis, tools for training and learning, train-the-trainer, training and development. (E-)learning

eLearning Conferences 2010

Tony Karrer

link] December 7-9, 2009 International Association for the Scientific Knowledge (IASK) Teaching and Learning : Excellence and Quality – Timeless Challenges in Education, Proto, Portugal. link] January 27-28, 2010 Management World 2010, Raffles City Convention Centre, Singapore.

eLearning Conferences

Tony Karrer

https://gem.glasgows.co.uk/ latwf/login_mailinglist.html January 12-14, 2009 Management World 2009, Singapore. link] eMarketingTechniques.com January 28-29, 2009 College and University Performance Conference , sponsored by the American Strategic Management Institute, Arlington, Virginia, USA. link] January 28-30, 2009 International Conference on Knowledge Management , Dubai, United Arab Emirates.

Time for the Training Department to be Taken Seriously

Xyleme

Today, I’m going to talk about learning content management (ECM) and enterprise content management (LCM). She was the person responsible for the content management strategy of a large European governmental agency. Home About Podcasts Videos Xyleme Inc.

Harold Jarche " PKM - Personally Managing Your Knowledge

Harold Jarche

Performance Improvement. PKM - Personally Managing Your Knowledge. In looking at how we can make sense of the growing and changing knowledge in our respective professional fields (e.g. About. Consulting. Contact. Français. Key Posts. Projects. Toolbox.

PKM 2

Ten years after

Jay Cross's Informal Learning

Machine-age managers complained when employees had downtime because they were in training. In the face of massive change, it’s tempting to sit things out, make a few improvements here and there, watch the 1,000 channels of television when they arrive. A great year of improving efficiency in a mature business yields what? A 20% improvement on the bottom line? A 100% improvement? Why is this a management responsibility? Knowledge is power.