The Evolution of the Knowledge Web Worker

Luis Suarez

“ A knowledge worker is someone who gets to decide what he or she does each morning “, by Thomas A. They are incredibly insightful and very resourceful to include in your presentations, blog posts, etc.

State of the Net 2012 – People Tweet Tacit Knowledge – Part Two

Luis Suarez

This time around though by one of my favourite thought leaders and KM / Complexity mentors, the always insightful and incredibly knowledgeable Dave Snowden , whose blog , along with Euan’s , are two of my most essential, critical reads of the day, every day.

Social Business Forum Highlights – Highlights from Breakout Sessions and Final Keynote

Luis Suarez

In fact, he focused on describing, and quite nicely, I must add as well, five different principles for collaborative tools that work in any context, in any environment: Build pointers to people. which are mostly labour based, from the quantum orgs, which are mostly knowledge work based.

The Seek > Sense > Share Framework

Harold Jarche

Simple standards facilitated with a light touch, enables knowledge workers to capture, interpret and share their knowledge. Personal knowledge management is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively.

leadership is learning

Harold Jarche

About 10 years ago I worked on a project with nursing staff as they changed their basic care model from one that was patient-centric to a model where “nurses engage the person/family to actively participate in learning about health” The McGill Model of Nursing is learning-centric.

The Leader's Guide to Radical Management: What's Google's biggest.

Steve Denning

That is one reason Google gives everyone time — called 20 percent time at the company — to work on their own projects. The company tries to limit groups of engineers working on projects to 10. In knowledge work, it doesn’t work that way.

Review 229

PKM: the basic unit of social business

Harold Jarche

The main benefits for networked organizations do not lie in the outcome from teams, but in individual knowledge acquisition, in the ability to connect with the right people and to access the right information at the right time. Teams are for sports, not knowledge work.

PKM 226

Instructional or Formal; whatever

Harold Jarche

It shows that training & education (in the workplace) should concentrate on addressing a clear lack of knowledge and skills by using appropriate instructional interventions, well-established over the years. Working smarter is the key to sustainability and perpetual improvement.

mastery and models

Harold Jarche

Personal Knowledge Mastery. Harvard Business Review described The Fifth Discipline by Peter Senge, as one of the seminal management books of the previous 75 years. Personal knowledge mastery ( PKM ) is a framework I have developed over the past 12 years.

PKM 160

Leveraging collective knowledge

Harold Jarche

This week, a few related knowledge management (KM) articles crossed my path and I’d like to weave them together. Nancy Dixon discusses three eras of knowledge management as moving from Explicit Knowledge (document management) to Experiential Knowledge (communities of practice; expertise locators) and now to Collective Knowledge (social media). The illusion of knowledge.

Seeing motivation with new eyes

Harold Jarche

Where there is a genuine lack of skills and knowledge, training may be required, but it should only be in cases where the other barriers to performance have been addressed. I have since looked at the Organizational Development and Knowledge Management fields for different perspectives.

The Leader's Guide to Radical Management: WIKILEAKS: President.

Steve Denning

You and I know that the public sector does not have the resources to subsidize or fill that gap. I accept those needs and I am working with my colleagues to resolve them with a sense of dire urgency and importance, within the constraints that I face.

Fluctuating support networks

Harold Jarche

In Exploring the informal organization in knowledge work: A grounded theory of fluctuating support networks (2008), Judith concludes [my emphasis]: The study contributes to management praxis by raising awareness and offering insights into the practical value of fluctuating support networks and their power to rehumanize the knowledge workplace. Tags: Communities Informal Learning Work

What is the Important Work?

Clark Quinn

This isn’t news: things are moving faster, we’re having less resources available, our competition is more agile, the amount of relevant information is increasing, customers are more aware, the list goes on. Not surprisingly for regular readers, I think that the nature of work is changing. In essence, to do the important work faster. The fact is, our brains are really good at pattern matching, and bad at rote work. That, increasingly, is the important work.

Working Smarter eFieldbook $12

Jay Cross

Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable. The infrastructure for working smarter is called a workscape. It’s the platform where learning and work transpire.

eBook 177

Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Jay Cross in Ten Years After puts it: In a knowledge society, learning is the work. Who in an organization is responsible for supporting and improving work? Isn't that the definition of management.

Social Learning, Complexity and the Enterprise

Harold Jarche

Corporations that understand the value of knowledge sharing, teamwork, informal learning and joint problem solving are investing heavily in collaboration technology and are reaping the early rewards. ~ Our relationship with knowledge is changing as our work becomes more intangible and complex.

Not Your Father’s ROI

Jay Cross

We are witnessing the death throes of management models that have outlived their usefulness. The working definition of ROII is the observable development of capacity and capability to create economic values out of intangibles. It’s the language senior managers understand.

ROI 183

The Evolving Social Organization

Harold Jarche

Innovation abounds in the early stages and knowledge capitalization is aided by a common vision of the business. Current management wisdom – based on Robin Dunbar’s research ; the size of military units through history; and the work of management experts such as Tom Peters – considers the ideal size of an organization to be around 150 people. This is what management schools have been doing for over half a century. Knowledge-Based View.

Intelligent Communities Summit - Day One

Stephen Downes: Half an Hour

It helps our scholars, working in a small town, stay connected. We've looked for ways to create and distribute knowledge to the world, and we feel this technology is one of the ways we can fulfill our mandate. About 80 communities around th world want to work together.