David Gurteen

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Twitter as a tool for Personal Knowledge Management

David Gurteen

Twitter is one of the most powerful knowledge sharing and relationship building tools on the web. By David Gurteen Eric Mack thinks that within 18 months Twitter will change our world. I agree! I see three key benefits of using Twitter: It lowers resistance to sharing information. The 140 character limitation is now a strength.) It makes it easy to tap into a global mindset. And it provides quick recognition and feedback for what you think and know. Credit: Eric Mack.

Business cases are a waste of time!

David Gurteen

By David Gurteen Knowledge managers are always asking how they can obtain support for a KM project by demonstrating the ROI especially as the measuring the ROI of a KM initiative is so difficult. This article by Susan Cramm on the Harvard Business Publishing website is about IT projects but I think is even more applicable to KM projects.

ROI 43

Blog Post: Knowledge principles for government

David Gurteen

By David Gurteen It is tremendous to see a resurgence in KM in UK Government in the form of a set of Knowledge Principles. This set of knowledge principles has been designed by Knowledge and Information Management (KIM) practitioners in government to assist their colleagues in developing strategies and plans to improve how knowledge is shared in their departments. Credit: Knowledge Principles for Government.

Blog Post: The Seven Ages of Information & Knowledge Management

David Gurteen

However, he has written up an interesting retrospective of two decades of IKM (Information and Knowledge Management) based on a presentation that he gave on the 21st anniversary of the UK networking group NetIKX. By David Gurteen David Skyrme retired some years ago and does not do any formal KM nowadays.

On Incentivizing Knowledge Management

David Gurteen

and Do managers need to measure and reward trust? Video: David Gurteen on Incentivizing Knowledge Management. By David Gurteen Those of you who know me, know that I have strong views on incentivizing or rewarding KM activities.

Blog Post: A colossal Knowledge Management failure!

David Gurteen

By David Gurteen To my mind the failure by business but more so governments to understand the adverse affects of measures, rewards and targets is a colossal Knowledge Management failure. We have the knowledge but we refuse to act on it! As far as I can tell nearly all the research and evidence shows that rewards and targets do NOT work in complex environments. In fact they have the opposite effect of what is intended!

Blog Post: Upcoming Knowledge Events

David Gurteen

APQC's 2017 Knowledge Management Conference. Theory and Applications in the Knowledge Economy. 18th European Conference on Knowledge Management. KMO 2017: the Twelfth International Conference on Knowledge Management in Organizations. By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved.

Blog Post: Women in Knowledge Management

David Gurteen

Interestingly, I have noted that online forums are male dominated but I tend to find at conferences, workshops and certainly my knowledge cafes there are more woman - often a 60:40 or even 70:30 ratio of women to men By David Gurteen Its great to see a Linkedin KM discussion group Women in KM set up only for women! And by four of my favorite KM women at that - well done Karen, Nerida, Diana and Jeanne :-).

Blog Post: Hot knowledge tweets: March 2011

David Gurteen

Kent State University Knowledge Management Education Forum [link] #KM. Makati City, Philippines to undertake 'knowledge management' training [link] #KM. By David Gurteen Here are some of my more interesting Tweets for Feb-Mar 2011. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. And if you like what you see then subscribe to my Tweets.

Blog Post: Knowledge Management video competition.

David Gurteen

By David Gurteen So all you KMers who enjoy shooing and editing video - Patrick Lambe of Green Chameleon has announced a Make a Video about KM Competition. Go for it - it should be fun

Blog Post: Knowledge Management video competition.

David Gurteen

By David Gurteen So all you KMers who enjoy shooing and editing video - Patrick Lambe of Green Chameleon has announced a Make a Video about KM Competition. Go for it - it should be fun

Blog Post: Decisions Are Emotional, Not Logical

David Gurteen

By David Gurteen If a big part of Knowledge Management is about improving decision making then we should take more notice of fascinating research such as this: Decisions Are Emotional - Not Logical: The Neuroscience behind Decision Making. Are You Easily Disgusted? You May Be a Conservative. Scientists Discover An Environmental Message That Resonates With Conservatives. This isn't about liberal verses conservative thinking. It is about how we all think and make decisions.

Blog Post: From information to conversation - We have to talk!

David Gurteen

For those of you who have attended one of my knowledge cafe workshops - you will recognise the message - I say it in different words but the meaning is the same. It feels more professional to try to solve a knowledge management problem that is called lack of information than a problem that is called confusion. By David Gurteen This is a lovely post on conversation by Esko Kilpi on why we need to talk.

Blog Post: Gurteen Knowledge Tweets: April 2017

David Gurteen

Tacit Knowledge and cognitive bias [link]. The myth of managed culture change - Chris Corigan [link]. Knowledge Management That Makes a Difference @NancyMDixon [link] #KM. By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. Pop The Bubble: Having Conversations that Make Us Think [link] #GoodToTalk.

Blog Post: KM Middle East Knowledge Management Survey

David Gurteen

Here is his invite: Knowledge Management is beginning to attract attention in the Middle East. But how many organisations have set up a programme to make better use of their knowledge to gain a business edge. By David Gurteen I will be giving a keynote talk at KM Middle East in Abu Dhabi, 15 -16 March. Paul Corney of Sparknow has created a KM questionnaire to better understand the take up of KM in the Middle East.

Blog Post: Empowering conversation in the workplace

David Gurteen

Dr Sharon Varney will start the day by warming people up to the theme and I will follow with a Knowledge Café -- using conversation to help you explore how to empower conversation in your own organisation. And finally, Vicky Short and Monica Danese-Perrin from Lloyds Banking Group will share how they put people at the heart of their work in embedding Knowledge Management into a fast paced Financial Services organisation that is in the midst of a large scale digital transformation.

Dave Snowden's 7 Principles of Knowledge Management

David Gurteen

By David Gurteen Dave Snowden has recently expanded his 3 Rules of Knowledge Management to 7 Principles of Knowledge Management. Knowledge can only be volunteered, it cannot be conscripted. In the context of real need few people will withhold their knowledge. He has explained each one of them in more detail in his original posting on rendering knowledge. A document is where knowledge goes to die.

Blog Post: Facts don't necessarily have the power to change our minds.

David Gurteen

To me, this is part of what Knowledge Management is or should be all about. By David Gurteen So we consider ourselves to be objective - well if not that, at least capable of being objective. But its much harder then we think. I recently tweeted the Wikipedia page that lists our cognitive biases. I am amazed just how many of them there are - maybe a 100 or more.

Blog Post: Upcoming Knowledge Events

David Gurteen

Knowledge For Development, Global Partnership Conference 2017. APQC's 2017 Knowledge Management Conference. Theory and Applications in the Knowledge Economy. 18th European Conference on Knowledge Management. KMO 2017: the Twelfth International Conference on Knowledge Management in Organizations. By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved.

Blog Post: Why we never think alone

David Gurteen

By David Gurteen I went up to the RSA in London recently to hear a talk "Why we never think alone" by Steven Sloman, a cognitive scientist, The talk was to promote his recent book co-authored with Philip Fernbach: The Knowledge Illusion: Why We Never Think Alone. Credit: The Knowledge Illusion: Why We Never Think Alone. How do we manage our knowledge when we understand so little but think that we know it all and resist being proved wrong?

Blog Post: Free online access to Knowledge Management Research & Practice (KMRP) Journal to 8th April

David Gurteen

Knowledge Management Research & Practice (KMRP) Journal has been extended to April 8th. By David Gurteen Many of you will have made the most of the free online access to all the Palgrave Macmillan journals throughout March. If you weren't aware of the offer then you have only a few days left but access to the. Here are some hot links. KMRP home page. Current journal. Editors selection. KMRP archive. Enjoy

Nick Milton: Knowledge Management is not an end in itself

David Gurteen

By David Gurteen If you don't already know him, I'd like to introduce you to Nick Milton of Knoco by way of a recent blog post of his: Knowledge Management is not an end in itself. Companies do not exist for the purpose of propagating and advancing knowledge - they exist to sell products and services. But to the extent that competitive advantage relies on informed decision making within the business - knowledge management has a crucial role to play.

ADVERTISEMENT: Online Master of Science in Knowledge Management program

David Gurteen

By David Gurteen Interested in pursuing a formal qualification in Knowledge Management? Balanced coverage of human and IT-oriented approach to managing knowledge at the personal, group and organisational levels Suitable for knowledge workers in all industries and learnt concepts are widely applicable True multi-media delivery with games, animation, peer-to-peer interactions supplementing online content and web seminars.

ADVERTISEMENT: Online Master of Science in Knowledge Management program

David Gurteen

By David Gurteen Interested in pursuing a formal qualification in Knowledge Management? Balanced coverage of human and IT-oriented approach to managing knowledge at the personal, group and organisational levels Suitable for knowledge workers in all industries and learnt concepts are widely applicable True multi-media delivery with games, animation, peer-to-peer interactions supplementing online content and web seminars.

Blog Post: The two meanings of Social Business and the future of Knowledge Management

David Gurteen

This to me is what Knowledge Management is about and is its future. By David Gurteen Many of you may have noticed a new term kicking around the Enterprise 2.0 and Social Media space - that of Social Business. Its precise meaning is still the subject of debate - see the discussion on Quora: What are the distinctions between Social Business and Enterprise 2.0?

Blog Post: Who should you be talking with?

David Gurteen

in the Gurteen Knowledge Community group on Linkedin has pretty much wound down. And take a look at David Griffith's recent post on Do you ignite knowledge wildfires? where he makes the point that Knowledge Management doesn't have to be about the theatre of action. A simple change to the way people ask questions can ignite knowledge wildfires and get everyone in the organisation practising Knowledge Management.

Blog Post: Upcoming Knowledge Events

David Gurteen

The Wheels of Knowledge Management. APQC's 2017 Knowledge Management Conference. 18th European Conference on Knowledge Management. KMO 2017: the Twelfth International Conference on Knowledge Management in Organizations. By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved.

KM Tweeters!

David Gurteen

Patrick DiDomenico had already created a pretty comprehensive list of 80 or so of KM tweeters: Must-Follow Twitterers on Twitter | KnowledgeManagement. Twitter Group: Knowledge Management (KM) Practitioners. Another good source of KM tweeters is the Twitter Group: Knowledge Management (KM) Practitioners.

Blog Post: Gurteen Knowledge Tweets: February 2017

David Gurteen

What Research Says About Transferring Explicit Knowledge: To Share or Not to Share [link]. Where does knowledge come from? Knowledge Management Summit Indonesia 2017 - call for papers [link]. By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. Decisions Are Emotional, Not Logical: The Neuroscience behind Decision Making [link].

Blog Post: Give people a say

David Gurteen

By David Gurteen I think the Knowledge Café is often at its best in organizations when it is used to convene conversations to give people “a say” in topics and issues that are relevant to them and where they can express their opinions freely. I received an email in January 2017 from Samira Ahmed in the Group Learning Department of the Nigerian National Petroleum Corporation in which she explains how the Knowledge Management Team has used the Café in this way to great effect.

Blog Post: Gurteen Knowledge Tweets: January 2017

David Gurteen

Knowledge Management Summit Indonesia 2017 - call for papers [link]. By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. Why Conversation, not Content, is King [link]. Three Strategies for Creating a Culture of Everyday, Everywhere Experimentation [link]. Relearning the Art of Asking Questions [link].

Blog Post: Upcoming Knowledge Events

David Gurteen

Asian Knowledge Forum 2017. The Wheels of Knowledge Management. 18th European Conference on Knowledge Management. By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events.

Blog Post: Legal KM Mini-Interviews with Ginevra Saylor

David Gurteen

Improving Knowledge Management Adoption in a Law Firm. Making Knowledge Management Client Facing. Knowledge Management Focused on the Business of Law Than Practice. Benefits of Knowledge Management for Small Law Firms. Benefits of Knowledge Management for Large Law Firms. New Knowledge Management Practices for Law Firms. Impact of Culture on Knowledge Management in a Law Firm.

A talk by Dr David Vaine on 4th generation knowledge management!

David Gurteen

By David Gurteen Those of you who know Patrick Lambe of Straits Knowledge may also know his alter ego Dr David Vaine. Dr Vaine gave a short speech at the ACTKM Annual Conference Dinner in October earlier this year where he outlined the key features of Fourth Generation Knowledge Management, and dealt with the difficult question of managing the transition between Generation X and Generation Y in the workplace.

Blog Post: Four great ownership questions from Peter Block

David Gurteen

Knowledge management (KM) is a challenging discipline given that it deals with the complex adaptive nature of human social systems. By David Gurteen I run two interactive sessions at KM Asia in Hong Kong just before Christmas. 09:45 - 10:00 Connection before content. Consider yourselves as much an owner and co-creator of the conference experience as the Chair, speakers and facilitators. This ice-breaker session is driven by four 'ownership' questions from Peter Block.

Blog Post: Knowledge is not the power. So what is power?

David Gurteen

It is often said that knowledge is power , but this is a misperception. Knowledge is knowledge. Michael Schrage puts it well here: I think "knowledge management" is a b t issue. I can give you perfect information, I can give you perfect knowledge and it won't change your behavior one iota. People choose not to change their behavior because the culture and the imperatives of the organization make it too difficult to act upon the knowledge.

Blog Post: Upcoming Knowledge Events

David Gurteen

Knowledge Cafe Masterclass - with David Gurteen. The Wheels of Knowledge Management. By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. Tue 22 Nov 2016, London, United Kingdom. KM Asia 2016.

Blog Post: Upcoming Knowledge Events

David Gurteen

Knowledge Cafe 4 - Intelligent Machines and Network Analysis. 13th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning. 8th International Conference on Innovation and Knowledge Management in Asia Pacific (IKMAP 2016). Cultural and Community Knowledge in Australia. Knowledge Cafe Masterclass - with David Gurteen.

Blog Post: Upcoming Knowledge Events

David Gurteen

How do we become better teachers of our knowledge? Cultural and Community Knowledge in Australia. Knowledge Cafe Masterclass - with David Gurteen. The Wheels of Knowledge Management. By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved.

Blog Post: Upcoming Knowledge Events

David Gurteen

17th European Conference on Knowledge Management. 13th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning. 8th International Conference on Innovation and Knowledge Management in Asia Pacific (IKMAP 2016). By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved.