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  • STEVE DENNING  |  THURSDAY, JANUARY 27, 2011
    [Knowledge Management] The Leader's Guide to Radical Management: Reinventing management.
    » January 27, 2011 Reinventing management Part 6: From command to conversation Stop shouting & start listening! In an earlier post entitled The Reinvention of Management: Part 1 , I noted that current management practices represent a set of economic, social and political problems of the first order, which cannot be resolved by a single fix. Among the most important changes being proposed are five basic shifts in management practice: 1.    
  • TONY KARRER  |  TUESDAY, FEBRUARY 22, 2011
    [Knowledge Management] Top 10 eLearning Predictions 2011 #LCBQ
    Branon Learning Management System App Stores Bob Little Apps, Not Courses Inge de Waard Augmented reality moves towards augmented learning with easy tools: Wikitude , Layar , ARToolKit. The role of the learning leader is shifting from being a program manager to a solution architect. This month's #LCBQ is the first with the Big Question Thought Leaders. It's been fun working with them and has definitely added a new spark. I'm hoping that others will join the effort.
  • STEVE DENNING  |  SUNDAY, DECEMBER 19, 2010
    [Knowledge Management] The Leader's Guide to Radical Management: BOOK REVIEW: The New.
    But if the rules of hunting are to manage an ark, the result will repeated crisis and eventual collapse. We’re using rules built for hunting to manage an ark…” (p.16) What’s unique about The New Capitalist Manifesto is that it goes beyond a critique of capitalism and tells us what to do about it. Yet he also notes the constraints on implementing the vision: for most industrial age companies, empowering the community equals disempowering layers of managers.
  • STEVE DENNING  |  TUESDAY, JANUARY 25, 2011
    [Knowledge Management] Reinventing Management: Part 5: From value to values
    Instead, a whole host of business leaders and writers, including Umair Haque, John Hagel, John Seely Brown, Lang Davison, Rod Collins, Ranjay Gulati and Carol Sanford are exploring a fundamental rethinking of the basic tenets of management. Among the most important changes being proposed are five basic shifts in management practice: 1.          Role of managers (a shift from controller to enabler).
  • HAROLD JARCHE  |  MONDAY, AUGUST 2, 2010
    [Knowledge Management] A personal learning journey
    I became interested in knowledge management (KM) as I was introduced to it in the mid 1990’s while practising instructional systems design (ISD) and human performance technology (HPT) in the military. In the late 1990’s knowledge management was part of our solution suite at the Centre for Learning Technologies ( CLT via The Wayback Machine). I became a consumer and simultaneously a sharer of online knowledge.
  • DAVID GURTEEN  |  FRIDAY, JANUARY 27, 2017
    [Knowledge Management] Blog Post: Who should you be talking with?
    in the Gurteen Knowledge Community group on Linkedin has pretty much wound down. And take a look at David Griffith's recent post on Do you ignite knowledge wildfires? where he makes the point that Knowledge Management doesn't have to be about the theatre of action. A simple change to the way people ask questions can ignite knowledge wildfires and get everyone in the organisation practising Knowledge Management.
  • DAVID GURTEEN  |  FRIDAY, JANUARY 27, 2017
    [Knowledge Management] Blog Post: Upcoming Knowledge Events
    The Wheels of Knowledge Management. APQC's 2017 Knowledge Management Conference. 18th European Conference on Knowledge Management. KMO 2017: the Twelfth International Conference on Knowledge Management in Organizations. By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved.
  • CLARK QUINN  |  WEDNESDAY, JULY 23, 2008
    [Knowledge Management] Links for 2008-07-23 [del.icio.us]
    Social Bookmarking For Enterprise Knowledge Management | Intelligent Agent. Martin De Saulles » SMEs and the Web - Executive Summary. SEOmoz | Beginner's Guide to SEO - Single Page Version. Brobst Systems - Ready-made Website Templates and Themes - Free Samples
  • DAVE SNOWDEN  |  SATURDAY, JANUARY 3, 2015
    [Knowledge Management] ‘Essential’ flows
    One of the most irritating questions you can get at a knowledge management conference is some variant of How do I create a culture of knowledge sharing? which is a disguised form of How do I get people to use this wonderful system/process I have designed for them to share knowledge. The reality is that people naturally share knowledge where they can see a real need; meaning through contextual action. 9: Against essentialism, defining potential through action.
  • DAVID GURTEEN  |  TUESDAY, APRIL 25, 2017
    [Knowledge Management] Blog Post: Upcoming Knowledge Events
    APQC's 2017 Knowledge Management Conference. Theory and Applications in the Knowledge Economy. 18th European Conference on Knowledge Management. KMO 2017: the Twelfth International Conference on Knowledge Management in Organizations. By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved.
  • DAVID GURTEEN  |  WEDNESDAY, MARCH 29, 2017
    [Knowledge Management] Blog Post: Upcoming Knowledge Events
    Knowledge For Development, Global Partnership Conference 2017. APQC's 2017 Knowledge Management Conference. Theory and Applications in the Knowledge Economy. 18th European Conference on Knowledge Management. KMO 2017: the Twelfth International Conference on Knowledge Management in Organizations. By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved.
  • HAROLD JARCHE  |  TUESDAY, OCTOBER 6, 2009
    [Knowledge Management] PKM for LearnTrends
    I’ll be presenting on Personal Knowledge Management. Also, Patti Anklam just concluded a three-part series on knowledge management, with The 3rd KM: Personal Knowledge Management. Another free, LearnTrends professional development event is gathering steam for November. Like past LearnTrends events, there will be a great variety of presentations and conversations over the three days. The entire schedule should be out on October 15th.
  • JAY CROSS  |  FRIDAY, AUGUST 7, 2009
    [Knowledge Management] Informal Learning 2.0
    Until the shift from industrial to network dominance, corporations could compensate for crummy learning by hiring experienced people and managing ingenious command-and-control structures. In a networked corporation, there is scant difference between knowledge work and learning. Learnscapes are the factory floor of knowledge organizations. Effectiveness – Jay Cross. Published in Chief Learning Officer, August 2009. Informal Learning 2.0. Jay Cross.
  • LUIS SUAREZ  |  FRIDAY, AUGUST 22, 2014
    [Knowledge Management] Active Listening – When Shutting Up Matters
    employees, knowledge workers, citizens and what not), who have got a dream to become a better person. What we can do, instead, is go ahead and help people find the knowledge, so that they are capable of pursuing their own goals and outcomes based on their own passion(s). What we can do, essentially, is to enable them (knowledge workers) to empower themselves to be the leaders of change they want to become. There is a lot that the business world can learn from NGOs in general.
  • CLARK QUINN  |  THURSDAY, APRIL 9, 2009
    [Knowledge Management] Conceptualizing the Performance Ecosystem
    My notion is that systems, e.g. content/knowledge management/learning management systems underpin the learnscape, and that on top exist formal learning, performance support like job aids organized into portals, and social media. So I’ve been playing with rethinking my Performance Ecosystem conceptualization and visualization.
  • STEVE DENNING  |  WEDNESDAY, JANUARY 26, 2011
    [Knowledge Management] The Leader's Guide to Radical Management: A genuine Sputnik moment.
    For a comprehensive review of the principles and practices involved in reinventing management, read my book: The Leader's Guide to Radical Management: Reinventing the Workplace for the 21st Century. January 26, 2011 in Leadership , Radical Management | Permalink Technorati Tags : education , Fortune 500 , government , health , innovation , jobs , Sputnik Comments You can follow this conversation by subscribing to the comment feed for this post.
  • HAROLD JARCHE  |  FRIDAY, DECEMBER 30, 2011
    [Knowledge Management] Friday’s Finds for 2011
    Blogging for knowledge workers : incubating ideas; by @mathemagenic. euan: Information Fertiliser : untidy information, like blogs, makes better knowledge fertiliser: Finding the good stuff is one of the functions of bloggers. Value network modeling and analytics reflect the true nature of collaboration with a systemic human-network approach to managing business operations. Knowledge. Knowledge Management = experience-sharing NOT information-sharing – Knoco Stories.
  • DAVID GURTEEN  |  SATURDAY, APRIL 17, 2010
    [Knowledge Management] Blog Post: Thinking traps!
    By David Gurteen One of the major objectives of Knowledge management is improved decision making and so anything that helps us think better about a subject to me is KM. Take a look at these ten thinking traps (part 1) and ten thinking traps (part 2) and how to avoid them. Via: Ron Donaldson
  • DAVE SNOWDEN  |  MONDAY, MARCH 23, 2009
    [Knowledge Management] Sharepoint spawns silos.
    My own long standing opinion is that knowledge management requires a portfolio of products in a sound architecture not a single ERP type solution. Euan quoting Thomas Vanderwal on silo spawning post implementation of Sharepoint. Its a balanced piece and well worth reading.
  • LUIS SUAREZ  |  MONDAY, AUGUST 18, 2014
    [Knowledge Management] The Soothing Effect of Blogging
    will have such an impact that they would manage to make you re-prioritise how you spend your time online engaging with total strangers while you keep neglecting what you have got at home. Your brain adjusts, your lifestyle does as well and you manage to learn to live with more intent with less and still have a blast altogether. . live without email as an effective collaboration and knowledge sharing tool.
  • STEVE DENNING  |  TUESDAY, DECEMBER 21, 2010
    [Knowledge Management] PBS: How to fix America? First, diagnose the problem right.
    What’s revealing about this choice of “voices” is that the agenda skirts a fundamental issue that is the root cause of most of the problems being discussed, namely, that America is facing grave social and political issues, because it is in an economic decline, as a result of the antiquated and anachronistic way in which the Fortune 500 are currently managed. To learn more about the radically different management that is needed to reverse the economic decline, go here.
  • STEVE DENNING  |  SATURDAY, DECEMBER 25, 2010
    [Knowledge Management] The Leader's Guide to Radical Management: Please join our on-line.
    December 25, 2010 in Radical Management | Permalink Technorati Tags : future of work , radical management , revolutionize , world of work Comments You can follow this conversation by subscribing to the comment feed for this post. Reinventing management Part 6: From command to conversation How education is infected by bureaucracy: We need a new culture of learning Obama and the moral of the salmon: its the story, stupid!
  • STEVE DENNING  |  FRIDAY, JANUARY 21, 2011
    [Knowledge Management] Reinventing management: The transition from hierarchy to self.
    Inspiring VIDEO: patient-driven care | Main | Reinventing management: The magical power of client delight » January 21, 2011 Reinventing management: The transition from hierarchy to self-managed teams Alyson Huntington-Jones is a Senior Continuous Improvement Consultant at Masco Corporation, a huge building products conglomerate. 
  • LUIS SUAREZ  |  WEDNESDAY, MAY 21, 2014
    [Knowledge Management] How the Client Experience Defines the New ROI of Social Business – Finally, A New KPI in the Making
    To me, everyone is a client in some form or shape: your very own colleagues, your managers, your executives, etc. It’s an interesting, and a rather fascinating experience altogether, because, amongst several other things, it always manages to keep you sharp, in your toes, about the client value you can provide , even to your peers. Do you remember how tough it was to justify yours to senior management?
  • DAVE SNOWDEN  |  WEDNESDAY, AUGUST 26, 2009
    [Knowledge Management] Km presentation in South Africa
    My presentation to the knowledge management community in South Africa is now loaded as a podcast , along with the slides. I had two longish sessions so I have able to take the core of the KM Australia presentation, expand it and structure it better.
  • TONY KARRER  |  FRIDAY, FEBRUARY 16, 2007
    [Knowledge Management] New Blogger - Tony O'Driscoll - and Beer Reminder
    One of the bigger thinkers organization learning, knowledge management and the use of technology - Tony O'Driscoll - has finally bit the bullet and started a blog: Learning Matters! Tony will be on a panel around the what's coming next in eLearning at the eLearningGuild in Boston. Hint - several of us bloggers are still waiting for a vendor to invite us for beer (or wine) tasting in Boston - see Beer Tasting at ASTD TechKnowledge - Look Out eLearningGuild Annual Gathering in Bosto
  • HAROLD JARCHE  |  MONDAY, SEPTEMBER 16, 2013
    [Knowledge Management] Working the Past – Review
    I have become professionally interested in institutional memory , story-telling and decision memory , as well as how these are connected to knowledge management and how knowledge-sharing frameworks can be developed. When I mused on this question to a district manager I had come to know, she assured me that she used it all the time. Maintaining a useable past takes work.
  • DAVID GURTEEN  |  TUESDAY, AUGUST 23, 2016
    [Knowledge Management] Blog Post: Upcoming Knowledge Events
    17th European Conference on Knowledge Management. 13th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning. 8th International Conference on Innovation and Knowledge Management in Asia Pacific (IKMAP 2016). By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved.
  • DAVE SNOWDEN  |  THURSDAY, JANUARY 10, 2013
    [Knowledge Management] Easy reading is damn hard writing
    The first from the OB division of the Academy of Management as the Outstanding Practitioner Orientated Publication in 2007. I wrote a chapter Naturalizing Sensemaking in Mosier and Fischer's Informed by Knowledge: Expert Performance in Complex Situation covering both Cynefin and SenseMaker® principles. Gary Oliver and I wrote Patterns of narrative in organizational knowledge sharing: Refolding the envelope of art-Luddism and techno-fabulism which is in: Schreyögg, G./Koch,
  • STEVE DENNING  |  SUNDAY, JANUARY 30, 2011
    [Knowledge Management] The Leader's Guide to Radical Management: Memo to Larry Page: What.
    Main | Reinventing management Part 7: Implementing the transition » January 30, 2011 Memo to Larry Page: What Google Needs Now: A Tight Focus on Client Delight The transition from Eric Schmidt to Larry Page as CEO of Google is a useful moment to take stock of this iconic company. The Google experience confirms a management fallacy that is still widespread: if you recruit the best people and give them the freedom to create, they will generate ideas and businesses that make money.
  • HAROLD JARCHE  |  WEDNESDAY, AUGUST 11, 2010
    [Knowledge Management] Active sense-making
    Yesterday, during my presentation on personal knowledge management to IBM BlueIQ I was asked about the role of blogging in my own sense-making processes. This strikes me as the core of collaborative knowledge work. The activity of reading, writing and perhaps commenting helps to internalize some of the knowledge. For almost seven years, my blog has been where I try to make sense of my observations. I’ve called it my home base.
  • BETH KANTER  |  FRIDAY, MARCH 30, 2012
    [Knowledge Management] Unlocking the Potential of Peer Learning
    As the team’s Director of Knowledge Management he helps the team capture new insight, hone its toolkit, and pioneer new approaches.
  • STEVE DENNING  |  TUESDAY, JANUARY 18, 2011
    [Knowledge Management] The Reinvention of Management: Part 2: How do you delight the client?
    In an earlier post entitled The Death—and Reinvention—of Management: Part 1 , I noted that current management practices represent a set of economic, social and political problems of the first order, which cannot be resolved by a single fix, such as getting more employee buy-in [1] , or instilling a sense of urgency, [2] or introducing new technology platforms. [3] Among the most important changes being proposed are five basic shifts in management practice: 1.    
  • HAROLD JARCHE  |  TUESDAY, NOVEMBER 16, 2010
    [Knowledge Management] PLENK 2010
    Tweet I was not able to attend any of the sessions at PLENK (Personal Learning Environments & Networked Knowledge) 2010, a Massively Open Online Course (MOOC), other than the one I facilitated on personal knowledge management. PLENK 2010 was conducted by Stephen Downes, George [Clooney] Siemens & Dave Cormier, three fellow Canadians and two who live pretty close by.
  • DAVE SNOWDEN  |  TUESDAY, JANUARY 11, 2011
    [Knowledge Management] A grain of sand: Innovation diffusion
    The problem is case based recipe approaches dominate management consultancy thinking to little effect. Link : Original Cynefin model paper in the context of Knowledge Management. Today I was privileged to be invited as to present along with four others at an Innovation Diffusion workshop for UCL in connection with the NHS. The format involved each if us presenting for ten minutes each along with some interrogation from panel members in the morning.
  • DAVE SNOWDEN  |  TUESDAY, DECEMBER 10, 2013
    [Knowledge Management] Language is the master of man
    I spend a lot of time trying to explain to knowledge management people that the term cannot be rescued from its status as a subset of IT and/or a focus on codification and information. He argued that as words come into currency, as knowledge did in the 1990, the word becomes problematic and its meaning shifts over time based on use and practice.
  • DAVID GURTEEN  |  MONDAY, NOVEMBER 22, 2010
    [Knowledge Management] Blog Post: KM Videos from Judi Sandrock
    By David Gurteen Here are some short videos on various aspects of Knowledge Management by Judi Sandrock in South Africa from her DVD provided with her book The Art of Managing Knowledge. In this one on KM Team Development she makes a point that I make time and time again, where she asks "At all times we must ask ourselves - what is the value that we are contributing to the organization?" Enjoy
  • MARTIJN LINSSEN  |  TUESDAY, DECEMBER 28, 2010
    [Knowledge Management] Old meets new world: enterprise UX
    Business or Pleasure? -
  • DAVE SNOWDEN  |  FRIDAY, JANUARY 11, 2013
    [Knowledge Management] Cynefin papers: a summary
    Complex Acts of Knowing shows the development of Cynefin from knowledge management and uses axis labels of Cynefin linked to types of community balanced against types of knowledge. Performance, conformance and good governance in the public sector sees Peter Bridgeman look at Cynefin in the context of risk management and governance. I recently provided a brief summary of the various book chapters that contain my writing.
  • JANE HART  |  SATURDAY, SEPTEMBER 1, 2012
    [Knowledge Management] Pick of the Month: August 2012
    N early 80% of respondents participate in online groups to help others by sharing information and experiences; 66% participate in a professional community of colleagues and peers; 41% participate in groups to be seen as someone knowledgeable.” Certainly it is a world in which managers talk solemnly about their “engagement” efforts. August is typically a quiet month, but there have been plenty of good blog posts and articles around.
  • DAVID GURTEEN  |  THURSDAY, JANUARY 20, 2011
    [Knowledge Management] Blog Post: Facts don't necessarily have the power to change our minds.
    To me, this is part of what Knowledge Management is or should be all about. By David Gurteen So we consider ourselves to be objective - well if not that, at least capable of being objective. But its much harder then we think. I recently tweeted the Wikipedia page that lists our cognitive biases. I am amazed just how many of them there are - maybe a 100 or more.
  • STEVE DENNING  |  THURSDAY, JANUARY 6, 2011
    [Knowledge Management] The Leader's Guide to Radical Management: HBR on How to Fix.
    No need to choose The video is particularly interesting in that Porter has made his reputation in strategy and by insisting that the role of top management is to choose. In Porter's view, the greatest failure of management over the years has been its failure to make a strategic choice. To learn more about how to (really) fix capitalism, go to my blog post on reinventing management or read my book, The Leader's Guide to Radical Management.
  • DAVID GURTEEN  |  MONDAY, SEPTEMBER 25, 2017
    [Knowledge Management] Blog Post: Upcoming Knowledge Events
    World Values Virtual Knowledge Café Tue 10 Oct 2017, Online. 13th International Conference On Knowledge Management. By David Gurteen. Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. G-LINK Summit 2017.
  • STEVE DENNING  |  WEDNESDAY, JANUARY 12, 2011
    [Knowledge Management] Executive pay: what's wrong with this picture?
    An antidote from John Hagel | Main | New goal for labor unions: better management ahead of better pay » January 12, 2011 Executive pay: what’s wrong with this picture? and the future of management (Capitalism 3.0), you can read my synthesis of recent books on the subject, The Death—And Reinvention—of Management.
  • JAY CROSS  |  SATURDAY, JULY 30, 2011
    [Knowledge Management] July bonanza at Working Smarter Daily
    Knowledge Transfer - Stephen Downes: Half an Hour , July 1, 2011. Becoming personal knowledge managers - Harold Jarche , July 18, 2011. Best of Working Smarter Daily for the month of July 2011 . Working Smarter Daily draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0
  • STEVE DENNING  |  SATURDAY, JANUARY 8, 2011
    [Knowledge Management] The Leader's Guide to Radical Management: Is the problem with.
    In one sense, I agree: whether managers realize or not, capitalism is currently going through massive process of destruction and re-creation. involves a wholesale revolution in management thinking focused on "delighting customers" and redefining managerial roles, coordination mechansisms, values and communications so that everyone and everything in the firm is oriented towards accomplishing this goal. In a knowledge economy, it is a fundamental productivity problem.
  • STEVE DENNING  |  FRIDAY, DECEMBER 31, 2010
    [Knowledge Management] The Leader's Guide to Radical Management: What economists don't.
    In today’s knowledge economy, the motivation of workers is a key determinant of productivity. I’ve synthesized what these books are saying in my article, The Death—And Reinvention—of Management. You see, I hear horror stories of chopping entities of knowledge work into pieces and then spreading those pieces around. True leadership (radical management!) It's not the fault of the individual managers. " but rather "how is the workplace managed?"
  • HAROLD JARCHE  |  SUNDAY, SEPTEMBER 25, 2016
    [Knowledge Management] seek > sense > share for cities
    Two years ago, a number of members from UCLG (United Cities & Local Governments) participated in a personal knowledge mastery workshop. The methodology used throughout the project and the role of partners is described using Harold Jarche’s ‘Seek, Sense, Share’ learning framework as it seeks to facilitate the sharing of complex knowledge and foster a network built on trusted relationships. How cooperation enables knowledge to flow in networks.
  • DAVE SNOWDEN  |  SATURDAY, DECEMBER 6, 2014
    [Knowledge Management] Lessons learning
    Lots of interesting things over the last three days with new projects on creating an artisan model of learning and a complexity based approach to project management. I've always emphasised the value of seeing knowledge as a flow as well as a thing and I coined the phrase lessons learning over a decade ago to emphasis the former. I'm currently in Stockholm for the Adopting Agile workshop/think tank (it has flavours of both).
  • DAVE SNOWDEN  |  SUNDAY, JANUARY 20, 2013
    [Knowledge Management] Granularity
    Although the early knowledge management articles make a difference between incremental and eureka innovation, so the basics were there, if not the language and the background science. Getting the granularity right is key, and its one of my three heuristics of complex system management: use finely grained objects. A large part of that will be to get the problems defined in a manageable way.
  • NANCY WHITE  |  MONDAY, SEPTEMBER 5, 2011
    [Knowledge Management] August Hot List: Mobile Learning Content
    slide2learn #EdApp #iPadEd #mLearn #ADEANZ - uLearning Blog , August 1, 2011 Untether student knowledge access from curricula, grades, tests - Golden Swamp , August 11, 2011 Are you a #knowledge management expert? Best of Mobile Learning August 1, 2011 to August 31, 2011 Featured Sources The following are the top items from featured sources based on social signals.
  • DAVE SNOWDEN  |  FRIDAY, JANUARY 21, 2011
    [Knowledge Management] the shades of the short winter day were closing in
    Ranged over education in general, British tolerance, children's books, knowledge management, narrative and a host of other subjects. Euan has the idea of taking people for walks with celebrities (he means management or social computing ones) which I look forward too if he gets round to it! When we met at KM World in Washington late last year Euan and I agreed that we needed to resurrect our habit of walking and talking.
  • DAVE SNOWDEN  |  SUNDAY, FEBRUARY 7, 2010
    [Knowledge Management] The evolution of Cynefin over a decade
    Opening chapter of Liberating Knowledge published in 1999 has the model in two-by-two form with the vertical dimension between Expert and Non-expert , the horizontal between tacit and explicit. Focus on knowledge management and communities of practice. Chapter in Knowledge Horizons by Despres & Chauvel 2000 first use of the name Cynefin , two by two matrix shown below. I'm working on a history of the Cynefin model.
  • LUIS SUAREZ  |  WEDNESDAY, MARCH 26, 2014
    [Knowledge Management] The Humanity of the Web: Reflections of a Social Computing Evangelist
    Of course, I am talking about the Social Web and I am sure, as you continue to read further along, that you would probably be envisioning what single experience I picked up to reflect further on that would describe that shift from hating technology / computing (back in my high school years) to absolutely loving the WWW for what has done not just for me as a knowledge (Web) worker, but also for everyone else, for that matter. .
  • DAVE SNOWDEN  |  WEDNESDAY, SEPTEMBER 23, 2009
    [Knowledge Management] Defining KM
    Davenport and Prusak define knowledge as “ a fluid mix of framed experience, values, contextual information, and expert insight that provides a framework for evaluating and incorporating new experiences and information. While this definition has stood the test of time it is focused on, and would only be fully understood by, someone with experience of knowledge management.
  • DAVE SNOWDEN  |  SATURDAY, JUNE 21, 2014
    [Knowledge Management] Mind your P’s and W’s
    The negative exchange had started with my earlier criticism of SAFe as the infantilism of management. I've seen this with knowledge management teams closed down when they lost sponsorship who go onto create consultancy businesses based on their past case studies (which were generally their own narrative anyway). Their sins are those of omission, in that they do have knowledge of theory but don't want to engage until there is a stable body of cases.
  • STEVE DENNING  |  TUESDAY, JANUARY 4, 2011
    [Knowledge Management] The Leader's Guide to Radical Management: Tom Gilb's review of.
    Tom Gilb is one of the inventors of Agile thinking in management and hence also of radical management. His work in evolutionary project management is set out in his landmark books, Principles Of Software Engineering Management (Addison-Wesley Professional, 1988) and Competitive Engineering: A Handbook For Systems Engineering, Requirements Engineering, and Software Engineering Using Planguage (Butterworth Heinemann, 2005).
  • STEVE DENNING  |  MONDAY, JANUARY 10, 2011
    [Knowledge Management] The Leader's Guide to Radical Management: The future of newspapers.
    Subscribe to this blogs feed About Visit SteveDenning.com Email Me Sign Up for My Free Newsletter Recent Posts Reinventing management Part 7: Implementing the transition Memo to Larry Page: What Google Needs Now: A Tight Focus on Client Delight Is Internet access a basic human right? Reinventing management Part 6: From command to conversation How education is infected by bureaucracy: We need a new culture of learning Obama and the moral of the salmon: its the story, stupid!
  • STEVE DENNING  |  THURSDAY, JANUARY 13, 2011
    [Knowledge Management] BOOK REVIEW: Radical management: "one of the truly great.
    » January 13, 2011 BOOK REVIEW: Radical management: "one of the truly great management books" Wayne Hurlbert of Business Blog World has issued a review of my new book. The conclusion is: I highly recommend this seminal and must read book The Leader's Guide to Radical Management: Reinventing the Workplace for the 21st Century by Stephen Denning, to business managers seeking to reinvent their workplaces and approaches to the evolving marketplace.
  • STEVE DENNING  |  SUNDAY, JANUARY 16, 2011
    [Knowledge Management] SURVEY RESULTS: A live storytelling event in the Spring in DC
    The winners of the raffle prize (a copy of my book, The Leader's Guide to Radical Management: Reinventing the Workplace for the 21st Century ) are Stephanie Brown and David Jamieson. January 16, 2011 in Radical Management , Storytelling & narrative | Permalink Technorati Tags : storytelling , Washington DC Comments You can follow this conversation by subscribing to the comment feed for this post.
  • STEVE DENNING  |  SATURDAY, JANUARY 22, 2011
    [Knowledge Management] Hollywood has yet to discover: management is being reinvented
    To find out about them, read my article:   The Death—and Reinvention—of Management: Part 1: Overview Or read my book, The Leader's Guide to Radical Management: Reinventing the Workplace for the 21st Century. January 22, 2011 in Film , Radical Management | Permalink Technorati Tags : cutting costs , hiring and firing , HR , money , serving the bottom line , stockholders Comments You can follow this conversation by subscribing to the comment feed for this post.
  • DAVID GURTEEN  |  TUESDAY, AUGUST 30, 2016
    [Knowledge Management] Blog Post: Why we need to talk
    It feels more professional to try to solve a knowledge management problem that is called lack of information than a problem that is called confusion. By David Gurteen. Problems in organizations tend to get labelled as lack of information. The same event means different things to different people and just getting more information will not help them. Credit: Esko Kilpi.
  • DAVID GURTEEN  |  MONDAY, FEBRUARY 21, 2011
    [Knowledge Management] Blog Post: Gurteen Knowledge Community Group on Linkedin
    By David Gurteen The Gurteen Knowledge Community Group on LinkedIn has grown from 2,076 members last month to 2,184 today and looks to be the most active of all the KM LinkedIn groups. Knowledge Management in action should result in Improved innovation - when is an innovation not innovation? You can join LinkedIn here: https://www.linkedin.com/reg/join and the Gurteen Knowledge Community Group here : [link
  • DAVE SNOWDEN  |  THURSDAY, SEPTEMBER 3, 2009
    [Knowledge Management] Updating knowledge mapping
    It has been several years since I created an approach to Knowledge Mapping in a series of articles for the ARK Group called Organic Knowledge Management. That was in pre-complexity, pre cognitive science, pre-sense-making days so it badly needs updating. Also others have produced their own modifications which add utility (ASHEN has had relationships and stories added to it, I am thinking about adding habits). The project is now underway.
  • TONY KARRER  |  TUESDAY, APRIL 3, 2007
    [Knowledge Management] Corporate eLearning
    Corporate eLearning Blog posts related to Corporate eLearning: eLearning Tools - Wikis, Blogs and More in Corporate eLearning New Debate on Value of Blogs and Wikis in the Enterprise Open Source Business Model Knowledge Management Core Issues Use of iPods and other Mobile Learning IBM Taps Employees for Innovation Using Blog Like Tools Corporate Learning Laggards? Search - Implications on Knowledge Work Corporate eLearning Development: Learning2.0,
  • TONY KARRER  |  TUESDAY, APRIL 17, 2007
    [Knowledge Management] Personal Learning and Personal Learning Environments
    Personal Learning and Personal Learning Environments As part of the recent discussion on personal learning and personal learning environments, I went back to find my posts on these topics and on personal knowledge management and related. Personal Learning Environments and personal learning environments The future of learning is personal learning PKM and Personal Learning Personal Learning for Learning Professionals - Using Web 2.0
  • LUIS SUAREZ  |  WEDNESDAY, JANUARY 9, 2013
    [Knowledge Management] 2013 – The Year of Social HR
    Probably I would go with Behavioural Dynamics, which has got completely different connotations to what gamification has been all along, and perhaps I should develop further in additional blog posts what is meant with that behavioural dynamics, to help influence how knowledge workers engage through social technologies behind the firewall. . There is nothing for HR to take more pride on than having your employee knowledge workforce being enticed by talent hunters to make a move.
  • DAVID GURTEEN  |  WEDNESDAY, DECEMBER 28, 2016
    [Knowledge Management] Blog Post: Upcoming Knowledge Events
    Asian Knowledge Forum 2017. The Wheels of Knowledge Management. 18th European Conference on Knowledge Management. By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events.
  • DAVE SNOWDEN  |  MONDAY, JANUARY 26, 2015
    [Knowledge Management] On fragments and lessons learning
    One of the themes was knowledge management within the development sector, something to which I have returned on many occasions over the past decade. That was key in my original design of SenseMaker® and has the benefit of allowing field notebooks to replace reports thus saving people time rather than adding a knowledge management time burden which is all too common.
  • STEVE DENNING  |  SATURDAY, JANUARY 1, 2011
    [Knowledge Management] The Leader's Guide to Radical Management: Radical management is.
    But if that’s all you do, then those small worker-owned businesses and cooperatives will start to succeed, and introduce management, and then grow into, guess what? So it is in this sense that radical management is more revolutionary than it might look at first glance: it’s radical in the sense that uproots the rationality that created those organizations in the first place and recreates them with a rationality that is fundamentally different.
  • STEVE DENNING  |  FRIDAY, JANUARY 28, 2011
    [Knowledge Management] The Leader's Guide to Radical Management: Preface to the new.
    The days are gone when I would be recruited by a nervous executive to hold a storytelling workshop for a major corporation with a euphemistic label like “strategic change management”. It is now standard practice to include a section on storytelling in books on leadership and change management, such as A Whole New Mind (2006) by Dan Pink, The Leadership Challenge (2008) by Jim Kouzes and Barry Posner, Made to Stick (2008) by Chip and Dan Heath, and Getting Change Right (2010) by Seth Kahan.
  • HAROLD JARCHE  |  WEDNESDAY, MARCH 4, 2009
    [Knowledge Management] CSTD Presentation References
    Delicious bookmarks on Personal Knowledge Management. Here are the links for my presentation today on The Future of the Training Department for the Canadian Society for Training & Development: Main Article co-authored with Jay Cross. Slideshare presentation. Wirearchy framework. Cluetrain Manifesto. Cynefin framework. Creative Commons search engine for shareable images. Wikimedia Commons for shareable and copyright-free images. GapingVoid cartoons.
  • LUIS SUAREZ  |  WEDNESDAY, DECEMBER 31, 2014
    [Knowledge Management] #Movistar Killed the Web Star
    Imagine if that experiment then turns out to be, eventually, the worst of nightmares as it becomes your new reality and for much longer than you anticipated and your work that depends on it (as a knowledge (Web) worker) goes into an unpleasant halt you just can’t get out of any time soon. The thing though is that I *am* a knowledge Web worker and, as such, I pretty much *live* on the Web. Oh, the many joys of the Community Management Team.
  • HAROLD JARCHE  |  TUESDAY, MARCH 30, 2010
    [Knowledge Management] Critical thinking in the organization
    Here is Edward Glaser’s definition: Critical thinking calls for a persistent effort to examine any belief or supposed form of knowledge in the light of the evidence that supports it and the further conclusions to which it tends. A personal knowledge management process can help to develop critical thinking skills, where sense-making includes observing, studying, challenging (especially one’s assumptions), and evaluating.
  • HAROLD JARCHE  |  TUESDAY, MAY 13, 2014
    [Knowledge Management] AITD National Conference 2014
    It puts into question most of our management frameworks that require detailed analysis before we take action. Emergent practices are dependent on the cooperation of all workers (and management) as well as the free flow of knowledge. AITD: And can you tell us a little about your Personal Knowledge Management workshop? PKM is about taking control of our professional development and engaging with knowledge networks. Sydney Harbour.
  • HAROLD JARCHE  |  TUESDAY, JULY 12, 2011
    [Knowledge Management] PKM Summary
    As a knowledge support for myself, workshop participants and readers, I have put together my main posts on personal knowledge management as a sub-page of my Key Posts page. Tweet. Since I’ve written dozens of posts on the subject and modified my approach over the years, I thought this might be helpful as a start page. It’s the link I’ll be giving to anyone who is interested in the subject.
  • HAROLD JARCHE  |  SUNDAY, NOVEMBER 8, 2009
    [Knowledge Management] PKM Overview
    I will be presenting on personal knowledge management (PKM) for LearnTrends 2009 on Tuesday, 17 November at 12:00 noon Pacific (15:00 EST & 20:00 GMT). In preparation, I’ve created a 5 minute video overview (MP4) of the topic, summarizing many of the posts I’ve written on the subject (click link below to launch video). PKM Overview. References: Sense-making with PKM (explains processes in more detail). Creating your PKM Processes (some suggestions).
  • NANCY WHITE  |  MONDAY, SEPTEMBER 12, 2011
    [Knowledge Management] Monday Video – Jim Denevan’s Dance of Drawing
    In the world of learning, knowledge management, organizational development, we see solutions that are “scalable&# and “sustainable.&# We can’t capture that in a knowledge base, or “cook&# it into a course design. Today’s Monday video is a visual gift from Jim Denevan, an artist who takes the word “drawing&# and turns it into a meditation of movement, beauty and empherality. KQED Spark – Jim Denevan – YouTube.
  • HAROLD JARCHE  |  TUESDAY, JUNE 22, 2010
    [Knowledge Management] Seeing motivation with new eyes
    Where there is a genuine lack of skills and knowledge, training may be required, but it should only be in cases where the other barriers to performance have been addressed. Extrinsic rewards only work for simple physical tasks and increased monetary rewards can actually be detrimental to performance, especially with knowledge work. I have since looked at the Organizational Development and Knowledge Management fields for different perspectives.
  • DAVID GURTEEN  |  FRIDAY, SEPTEMBER 30, 2016
    [Knowledge Management] Blog Post: Upcoming Knowledge Events
    Knowledge Cafe 4 - Intelligent Machines and Network Analysis. 13th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning. 8th International Conference on Innovation and Knowledge Management in Asia Pacific (IKMAP 2016). Cultural and Community Knowledge in Australia. Knowledge Cafe Masterclass - with David Gurteen.
  • DAVID GURTEEN  |  WEDNESDAY, JULY 29, 2015
    [Knowledge Management] Blog Post: Gurteen Knowledge Tweets: July 2015
    Knowledge Sciences Symposium WNY [link]. Knowledge is the capacity for effective action [link] #KM #KMers. Reports aren't knowledge [link] #KM #KMers. The Seven Ages of Information & Knowledge Management by David Skyrme [link]. East Asia Department Knowledge Management Initiatives in 2014 Asian Development Bank [link] #KM #KMers. Knowledge only exists in the human mind [link].
  • DAVE SNOWDEN  |  THURSDAY, NOVEMBER 25, 2010
    [Knowledge Management] What goes around.
    What I used to call Organic Knowledge Management. I went back to the basics, seeing knowledge as the means by which information is created from data; Cynefin for communities; a project/portfolio based approach to knowledge strategy; then a finish with the 7 rules of KM. It's always easier when conference workshops follow the main event. Aside from the ability to recruit it means that you can simply offer to expand on the keynote subject over a longer period of time.
  • HAROLD JARCHE  |  MONDAY, AUGUST 13, 2012
    [Knowledge Management] Learning by doing
    For example, in most consulting projects, the client is a manager/exectutive but the end-users are distributed throughout the company. I did my first workshop on personal knowledge management in April and 35 people signed up. Themes are: PKM; social media for professional development; from training to performance support; online communities; social learning in business; and enterprise community management.
  • STEVE DENNING  |  WEDNESDAY, DECEMBER 29, 2010
    [Knowledge Management] The Leader's Guide to Radical Management: Matt May selects The.
    My book was also selected by 800-CEO-READ as one of the best five books on management in 2010: here. December 29, 2010 in Book reviews , Radical Management | Permalink Technorati Tags : 2010 , best books , Leaders Guide to Radical Management , Matt May , Shibumi Strategy Comments You can follow this conversation by subscribing to the comment feed for this post.
  • JAY CROSS  |  SUNDAY, JUNE 28, 2009
    [Knowledge Management] Not Your Father’s ROI
    We are witnessing the death throes of management models that have outlived their usefulness. At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. It’s the language senior managers understand. Measuring intangibles involves making judgment calls, so managers often exclude intangibles from their ROI calculations.
  • JAY CROSS  |  TUESDAY, JUNE 28, 2011
    [Knowledge Management] Working Smarter eFieldbook $12
    Knowledge work and learning to work smarter are becoming indistinguishable. Old-style training enraged many managers because it was separate from work. It needn’t be this way, particularly since knowledge work and learning are nearly indistinguishable. Knowledge workers create value in workscapes. In most cases, the knowledge work pays the freight; the informal learning comes along for the ride. Community Management 146. Managers 178.
  • JAY CROSS  |  SUNDAY, MARCH 29, 2015
    [Knowledge Management] Summarizing Learn for Yourself
    Know-who (social networking skills, locating the key people and communities where competencies, knowledge, and practice reside and who can add the greatest value to one’s learning and work) Two students working on one computer learn more than both would learn if working individually. I just copied a rough draft of my new book, Learn For Yourself , into a free summarizer. In a few seconds, it reduced my 116-page manuscript to 10 items.
  • JAY CROSS  |  THURSDAY, DECEMBER 19, 2013
    [Knowledge Management] The year’s top posts on Working Smarter
    The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” ” Knowledge. How writing a blog can make you a better manager. The TED of all Leadership Management Conferences – A Review of the Drucker Forum 2013 DAN PONTEFRACT | MONDAY, NOVEMBER 18, 2013. 5 characteristics of how Knowledge Workers like to learn at work JANE HART | THURSDAY, APRIL 25, 2013.
  • HAROLD JARCHE  |  SATURDAY, AUGUST 11, 2012
    [Knowledge Management] PKM Book Update 2
    Thanks to the many people who have contributed so far to the PKM Book project , which will result in a freely available e-book on the subject of personal knowledge management. I am using a WordPress plug-in called Anthologize to develop the e-book. Anthologize lets me take posts and turn them into a book. It is much more than a mere blog to book conversion engine though. First of all, it allows me to take selected blog posts (1) and arrange them in chapters and sections (2).
  • HAROLD JARCHE  |  MONDAY, APRIL 5, 2010
    [Knowledge Management] All models are flawed but some are useful
    Silvia Andreoli has added to my last post on PKM and created this graphic to show the individual as well as the social aspects of personal knowledge management. My only minor issue is that I would replace “knowledge&# with “personalized information&#. Knowledge is an an emergent property of the entire system, in my opinion.
  • HAROLD JARCHE  |  THURSDAY, JUNE 11, 2009
    [Knowledge Management] Flow
    The components of Flow for Open Educators are not all that different from what I’ve described as the flow of personal knowledge management for individuals: As learning and working get integrated in our networked lives, we not become lifelong learners but lifelong educators. Previously separate fields like knowledge management and learning design are being put into one great online digital blender.
  • TONY KARRER  |  TUESDAY, APRIL 14, 2009
    [Knowledge Management] Reduce Searching Start Talking
    I just saw When Knowledge Management Hurts … Professors Martine Haas from the Wharton School and Morten Hansen from INSEAD , for example, examined the use of internal knowledge systems by teams of consultants in one of the big four accountancy firms trying to win sales bids. They figured that, surely, accessing more knowledge must be helpful, right? So I naturally looked at the citation to read the details … Does Knowledge Sharing Deliver on Its Promises?
  • STEVE DENNING  |  SUNDAY, DECEMBER 5, 2010
    [Knowledge Management] The Leader's Guide to Radical Management: Women in High-Tech.
    Subscribe to this blogs feed About Visit SteveDenning.com Email Me Sign Up for My Free Newsletter Recent Posts Reinventing management Part 7: Implementing the transition Memo to Larry Page: What Google Needs Now: A Tight Focus on Client Delight Is Internet access a basic human right? Reinventing management Part 6: From command to conversation How education is infected by bureaucracy: We need a new culture of learning Obama and the moral of the salmon: its the story, stupid!
  • STEVE DENNING  |  SATURDAY, JANUARY 1, 2011
    [Knowledge Management] The Leader's Guide to Radical Management: How delighting the.
    To learn more about delighting clients and radical management, read my article on the reinvention of management or my book, The Leader's Guide to Radical Management: Reinventing the Workplace for the 21st Century (Jossey-Bass, 2010). January 01, 2011 in Radical Management | Permalink Technorati Tags : delighting client , Qatar , radical management , World Cup 2022 Comments You can follow this conversation by subscribing to the comment feed for this post.
  • STEVE DENNING  |  FRIDAY, JANUARY 7, 2011
    [Knowledge Management] The Leader's Guide to Radical Management: Fixing capitalism: Is.
    The proposal was attractive to traditional managers for several reasons. For one thing, it was a technology fix: managers didn’t need to change their behavior. Managers could hire others to do the work. It offered CEOs an attractive image of immaculate top-down power, while happily providing management consultants with “the next new thing”. Because the management problems were not technology problems, the introduction of technology did not address root causes.
  • STEVE DENNING  |  MONDAY, JANUARY 10, 2011
    [Knowledge Management] The Leader's Guide to Radical Management: Education: Understanding.
    It was a unique experience and provided me with an unparalleled opportunity to complete my recent book, The Leader's Guide to Radical Management: Reinventing the Workplace for the 21st Century. The theories and practices that are driving this assault are mostly American in origin, conceived in American business schools and management consulting firms.
  • STEVE DENNING  |  THURSDAY, JANUARY 13, 2011
    [Knowledge Management] New goal for labor unions: better management ahead of better pay
    Main | Instant poll: HR ready to help lead the revolution to reinvent management » January 13, 2011 New goal for labor unions: better management ahead of better pay In his New Yorker article, “ State Of The Unions ”, James Surowiecki records the steady decline in popular favor of the labor unions. Critics will no doubt say: isn’t that management’s job to manage?
  • DAVID GURTEEN  |  WEDNESDAY, APRIL 26, 2017
    [Knowledge Management] Blog Post: Decisions Are Emotional, Not Logical
    By David Gurteen If a big part of Knowledge Management is about improving decision making then we should take more notice of fascinating research such as this: Decisions Are Emotional - Not Logical: The Neuroscience behind Decision Making. Are You Easily Disgusted? You May Be a Conservative. Scientists Discover An Environmental Message That Resonates With Conservatives. This isn't about liberal verses conservative thinking. It is about how we all think and make decisions.
  • DAVID GURTEEN  |  TUESDAY, APRIL 25, 2017
    [Knowledge Management] Blog Post: Gurteen Knowledge Tweets: April 2017
    Tacit Knowledge and cognitive bias [link]. The myth of managed culture change - Chris Corigan [link]. Knowledge Management That Makes a Difference @NancyMDixon [link] #KM. By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. Pop The Bubble: Having Conversations that Make Us Think [link] #GoodToTalk.
  • DAVID GURTEEN  |  MONDAY, JANUARY 30, 2017
    [Knowledge Management] Blog Post: Give people a say
    By David Gurteen I think the Knowledge Café is often at its best in organizations when it is used to convene conversations to give people “a say” in topics and issues that are relevant to them and where they can express their opinions freely. I received an email in January 2017 from Samira Ahmed in the Group Learning Department of the Nigerian National Petroleum Corporation in which she explains how the Knowledge Management Team has used the Café in this way to great effect.
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