Blog Post: Knowledge Management Communities

David Gurteen

By David Gurteen Stan Garfield has put together a truly comprehensive list of Knowledge Management Communities

From Learning Management to Personal Knowledge Management

Jane Hart

But in fact it has been clear for some time that many individuals are already taking responsibility for not only acquiring new knowledge and skills but for a wide range of activities for their continuous learning and professional development. Acquiring new knowledge and skills – e.g. in webinars, online workshops, MOOCs, and through videos and screencasts, etc. 1-30 September : Personal Knowledge Management led by Harold Jarche.

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Institutional Memory and Knowledge Management

Harold Jarche

The main themes are: Memories are captured as knowledge artifacts, each limited by what it can convey, depending on its nature and the knowledge of recipient. Knowledge management can provide a structure to capture institutional memory, but it requires more than one approach. Complex work, which is growing in importance in networked organizations, requires the sharing of implicit knowledge and this presents certain challenges.

Knowledge Management for Decision Memories

Harold Jarche

As Brian Gongol notes: If a capital project has an expected service life of 20 to 30 years, it’s entirely possible that people working in an institution in their 20s will be middle or upper-level managers in the same institution by the time the project has to be replaced or upgraded. This is Big Knowledge Management , leveraging the power of enterprise software platforms to store decision, process, and event memories. An Organizational Knowledge Sharing Framework.

Loose hierarchies for knowledge management

Harold Jarche

Knowledge-sharing practices are highly contextual. This makes sense when you consider that knowledge sharing is deeply personal as well as social, so it reflects the larger culture and the particular workplace. A 2011 study (via David Gurteen ) concluded that even in the same company, knowledge management practices are different (note that the authors define Ba as shared context in motion ). For knowledge management today, industrial management just won’t cut it.

Defibrillating Knowledge Management

Martijn Linssen

This is not the original title for this blog, the change is a bow towards the good folks on the ACT-KM listserv, some of whom are checking for a pulse on the teenaged wrist of Knowledge Management. Each participant taking with them their own knowledge of the interaction; based on their past experience, their cognitive biases evidenced through learning filters, and the random noise that affects the metaphorical learning that helps us navigate our day.

Becoming personal knowledge managers

Harold Jarche

Tweet Nick Milton highlights an overview of knowledge management (KM) from Susan Camarena , CKO at the Federal Transit Authority, which includes: How do we implement KM? This is the root of personal knowledge management (PKM). The way we become better knowledge managers ourselves is through practice because information is not enough, we need to learn from experience. The only knowledge that can be managed is our own.

Personal Knowledge Management Online Workshop

Jane Hart

Online Workshop runs 23 April – 4 May 2012. Hosted by Jane Hart and facilitated by Harold Jarche at the Social Learning Centre. This online workshop on adapting to the networked world of work includes tools, tips and techniques from two facilitators who have been connecting, communicating and collaborating online for over fifteen years.…. Social learning

Personal Knowledge Management

Jay Cross

That’s the top layer of my Personal Knowledge Management set-up. Teach a man to fish… PKM: Figuring out what’s important to you, how to find it, how to keep up with it, how to make sense of it, how to recall it when you need it anew, and how to share it with others — this is ground zero for mining the riches of the web. Bookstore shelves overflow with books on blogging , but I’ve yet to see one on PKM.

On Incentivizing Knowledge Management

David Gurteen

and Do managers need to measure and reward trust? Video: David Gurteen on Incentivizing Knowledge Management. David Gurteen on Incentivizing Knowledge Management: David Gurteen talks on how incentivizing knowledge management kills intrinsic motivation and negatively affects true value of the practice. By David Gurteen Those of you who know me, know that I have strong views on incentivizing or rewarding KM activities.

Personal Knowledge Management

Jay Cross's Informal Learning

Pergamon Museum, Berlin.

personal knowledge management & wisdom

Harold Jarche

And while there are different ways to think of knowledge – processed, procedural, propositional – this model I think adheres to a more basic view. Data does not create information; information does not create knowledge and knowledge does not create wisdom. People use their knowledge to make sense of data and information. People create information that represents their knowledge, which can then be more widely shared. Data + Knowledge = Information.

Blog Post: Promoting Knowledge Management activities through my website

David Gurteen

By David Gurteen I am always looking to help promote activities in the KM field. To this end you can: post events on my site. post jobs on my site. post news items on my site. In each case, the submission is held in a queue until I have checked it out and categorised it. This normally only takes a day or two. If the item is off-topic or I feel it is inappropriate for any other reason I reserve the right to delete it. The service is free

Blog Post: Promoting Knowledge Management activities through my website

David Gurteen

By David Gurteen I am always looking to help promote activities in the KM field. To this end you can: post events on my site. post jobs on my site. post books or reports on my site. post news items on my site. In each case, the submission is held in a queue until I have checked it out and categorised it. This normally only takes a day or two. If the item is off topic or I feel it is inappropriate for any other reason I reserve the right to delete it. The service is free

Blog Post: The Seven Ages of Information & Knowledge Management

David Gurteen

However, he has written up an interesting retrospective of two decades of IKM (Information and Knowledge Management) based on a presentation that he gave on the 21st anniversary of the UK networking group NetIKX. By David Gurteen David Skyrme retired some years ago and does not do any formal KM nowadays.

Einstein on Knowledge Management

Jane Hart

In What did Einstein know about Knowledge Management, Chris Collinson posts his top 10 favourite “Einstein on Knowledge Management” quotes, and also links to this infographic by IQmatrix on Visually, which mindmaps most of the quotes plus others. [.].

Blog Post: Knowledge Management Matters: Creativity and Innovation

David Gurteen

By David Gurteen I mentioned a month or two back a new book Knowledge Management Matters: By Practitioners for Practitioners written by a number of well known KM practitioners and edited by John and JoAnn Girard. The book is free and you can download it from here. John Girard tells me that about 1000 people have downloaded a copy of the book already and that they are in the process of developing a series of companion videos, the first of which is now available on YouTube.

When Knowledge Management Hurts

Jay Cross

They are a nuisance, impossible to navigate, and you can’t really store anything meaningful in them anyway, since real knowledge is quite impossible to put onto a piece of paper. Tags: Management innovation The Future Wonderful short article in Harvard Business Publishing by Freek Vermuelen describes how top-down informationbases actually get in the way of doing business. The advice to derive from this research?

Blog Post: Dilbert pokes fun at Knowledge Management

David Gurteen

Over the years there have been some gems relating to knowledge management, collaboration, knowledge sharing and the like. Dilbert on Knowledge Management. A 1998 Dilbert Comic Strip taking a poke at Knowledge Management. Unfortunately, that language "We must develop knowledge optimization initiatives to leverage our key leanings" is still only too common in KM circles. By David Gurteen Everyone loves Dilbert.

Blog Post: A colossal Knowledge Management failure!

David Gurteen

By David Gurteen To my mind the failure by business but more so governments to understand the adverse affects of measures, rewards and targets is a colossal Knowledge Management failure. We have the knowledge but we refuse to act on it! As far as I can tell nearly all the research and evidence shows that rewards and targets do NOT work in complex environments. In fact they have the opposite effect of what is intended!

Hangout on Personal Knowledge Management and other topics

Jay Cross

My knowledge of Kahn is very limited–b ut essentiall y it’s a lecture. Hangout on Air, February 8, 10-11:00 am Pacific. YouTube. Our first weekday Hangout on Air. Attendance was down. Probably not the best weekday to try. In the future we’ll experiment with several different type of Hangout: (1) purely social, the “Hello, stranger Caffe,” Starbucks without the expensive drinks, (2) Hangout on a specific issue, perhaps with SME.

Dave Snowden's 7 Principles of Knowledge Management

David Gurteen

By David Gurteen Dave Snowden has recently expanded his 3 Rules of Knowledge Management to 7 Principles of Knowledge Management. Knowledge can only be volunteered, it cannot be conscripted. In the context of real need few people will withhold their knowledge. He has explained each one of them in more detail in his original posting on rendering knowledge. A document is where knowledge goes to die.

Personal in Personal Knowledge Management

Tony Karrer

That there is a ‘best’ way to manage knowledge an information? It’s a pick-and-choose sort of thing: the way we manage information has a lot to do with the information, and a lot to do with who we are and what we want the information for … Harold responded with Other PKM processes where he shows some other models and states: To be clear, my intention is to show what works for me and perhaps some part of this may work others.

Knowledge Management and Learning

Tony Karrer

Interesting discussion going on with contribution by Luis Suarez, Jay Cross, David Wilson - around the distinction between Knowledge Management and Learning: Knowledge Management and Informal Learning Knowledge Management and Learning - Separated at Birth? KM and Learning This is an interesting exchange because it highlights that approaches to learning and to knowledge management are shifting and beginning to overlap more now.

Emergent Knowledge Management

Tony Karrer

There's been a long running discussion around what Knowledge Management is going to look like going forward and whether big systems that manage knowledge are going to be there. Do we really think that there will be a new wave of Enterprise Knowledge Management or other big systems For example, see Bill Ives' recent post , and Paula Thorton.

ADVERTISEMENT: Certified Knowledge Manager Training

David Gurteen

By David Gurteen Certified Knowledge Manager Training. Topics: KM Practices, Business Case, Strategy, Program Planning, KM, Frameworks, KM and Organisational Culture, Change Management for KM, Programs, Leadership and Competencies for KM, Knowledge Assessment, Metrics, Enterprise KM, Process-oriented KM, Knowledge Mapping, Benchmarking, Expertise Location, Search, Personal KM, Web 2.0, 4 - 8 May 2009, Basel, Switzerland.

Blog Post: Women in Knowledge Management

David Gurteen

Interestingly, I have noted that online forums are male dominated but I tend to find at conferences, workshops and certainly my knowledge cafes there are more woman - often a 60:40 or even 70:30 ratio of women to men By David Gurteen Its great to see a Linkedin KM discussion group Women in KM set up only for women! And by four of my favorite KM women at that - well done Karen, Nerida, Diana and Jeanne :-).

Knowledge Management Core Issues

Tony Karrer

With an ever deceasing half-life of knowledge , just keeping up has become a major corporate imperative. We have made little progress in preventing those repeating errors, as firms grow in size and complexity, building relationships that enable knowledge flows, keeping in the loop and finding stuff becomes a huge issue. Discovering opportunities and gaps in knowledge flows, improving personal networking and finding experts (in larger firms).

Blog Post: ADVERTISEMENT: Certified Knowledge Manager Training

David Gurteen

By David Gurteen *Certified Knowledge Manager Training*. Topics: KM Practices, Business Case, Strategy, Program Planning, KM Frameworks, KM and Organisational Culture, Change Management for KM Programs, Leadership and Competencies for KM, Knowledge Assessment, Metrics, Enterprise KM, Process-oriented KM, Knowledge Mapping, Benchmarking, Expertise Location, Search, Personal KM, Web 2.0, 19 - 23 April 2010, Basel, Switzerland.

Blog Post: KM Middle East Knowledge Management Survey

David Gurteen

Here is his invite: Knowledge Management is beginning to attract attention in the Middle East. But how many organisations have set up a programme to make better use of their knowledge to gain a business edge. By David Gurteen I will be giving a keynote talk at KM Middle East in Abu Dhabi, 15 -16 March. Paul Corney of Sparknow has created a KM questionnaire to better understand the take up of KM in the Middle East.

Blog Post: Knowledge Management video competition.

David Gurteen

By David Gurteen So all you KMers who enjoy shooing and editing video - Patrick Lambe of Green Chameleon has announced a Make a Video about KM Competition. Go for it - it should be fun

Blog Post: Knowledge Management video competition.

David Gurteen

By David Gurteen So all you KMers who enjoy shooing and editing video - Patrick Lambe of Green Chameleon has announced a Make a Video about KM Competition. Go for it - it should be fun

Reflections on Complexity, Chaos and COVID-19

Dave Snowden

This microscopic virus has done what no leader, war or disaster has managed so far: it has united all of humanity to face a collective crisis, a common enemy. Blogs Knowledge Management Managing Complex Systems Reflections Thinking events

ASHEN revisited

Dave Snowden

Many moons ago, in the early days of my work in knowledge management one of the standard approaches was to conduct a knowledge audit. I said that if at the end they thought tacit knowledge could be made explicit I would work without a fee, if I was right it would be doubled.

Quick Wins in Knowledge Management

Tony Karrer

Great post by Dave Pollard - Knowledge Management: Finding Quick Wins and Long Term Value the second Dilbert comic strip in the post is worth the visit to the page. I'm probably particularly happy with the list because several items echo suggestions I've been making in posts such as: Managing your RSS Feeds PKM and Personal Learning Personal Learning for Learning Professionals - Using Web 2.0

Collaboration - Knowledge Management - Expert - Hot List

Tony Karrer

eLearning Learning Hot List - May 29, 2009 to June 5, 2009 Top Posts The following are the top posts from featured sources based on social signals. Adobe eLearning Suite: is it worth it?

Twelvetide 20:01 Acts of knowing

Dave Snowden

The first three are in the field of Knowledge and this one I want to look at that in the context of the knowledge management movement. It was 1996 and Nonaka and Takeuchi’s book on knowledge creation in Japanese manufacturing was starting to take off.

Blog Post: The two meanings of Social Business and the future of Knowledge Management

David Gurteen

This to me is what Knowledge Management is about and is its future. By David Gurteen Many of you may have noticed a new term kicking around the Enterprise 2.0 and Social Media space - that of Social Business. Its precise meaning is still the subject of debate - see the discussion on Quora: What are the distinctions between Social Business and Enterprise 2.0?

ASHEN reused

Dave Snowden

One of the purposes of ASHEN was to change the way we talk about knowledge retention. One of the other uses of ASHEN in knowledge mapping was to challenge the idea that all of the knowledge could be codified. Knowledge Management Reflections

ADVERTISEMENT: Online Master of Science in Knowledge Management program

David Gurteen

By David Gurteen Interested in pursuing a formal qualification in Knowledge Management? Balanced coverage of human and IT-oriented approach to managing knowledge at the personal, group and organisational levels Suitable for knowledge workers in all industries and learnt concepts are widely applicable True multi-media delivery with games, animation, peer-to-peer interactions supplementing online content and web seminars.

Twitter as a tool for Personal Knowledge Management

David Gurteen

Twitter is one of the most powerful knowledge sharing and relationship building tools on the web. By David Gurteen Eric Mack thinks that within 18 months Twitter will change our world. I agree! I see three key benefits of using Twitter: It lowers resistance to sharing information. The 140 character limitation is now a strength.) It makes it easy to tap into a global mindset. And it provides quick recognition and feedback for what you think and know. Credit: Eric Mack.

Blog Post: Free online access to Knowledge Management Research & Practice (KMRP) Journal to 8th April

David Gurteen

Knowledge Management Research & Practice (KMRP) Journal has been extended to April 8th. By David Gurteen Many of you will have made the most of the free online access to all the Palgrave Macmillan journals throughout March. If you weren't aware of the offer then you have only a few days left but access to the. Here are some hot links. KMRP home page. Current journal. Editors selection. KMRP archive. Enjoy

Nick Milton: Knowledge Management is not an end in itself

David Gurteen

By David Gurteen If you don't already know him, I'd like to introduce you to Nick Milton of Knoco by way of a recent blog post of his: Knowledge Management is not an end in itself. Companies do not exist for the purpose of propagating and advancing knowledge - they exist to sell products and services. But to the extent that competitive advantage relies on informed decision making within the business - knowledge management has a crucial role to play.