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Barriers to Knowledge Work

Harold Jarche

If sense-making is a key part of knowledge work and is also essential for both innovation and creativity, does the average workplace help or hinder sense-making? Sharing is necessary in almost all work contexts today and it is through sharing that we can inspire and be inspired.

Facilitating Knowledge Work #wolweek

Clark Quinn

In the course of some work with a social business agency, was wondering how to represent the notion of facilitating continual innovation. This representation emerged from my cogitations, and while it’s not quite right, I thought I’d share it as part of Work Out Loud week.

Enabling Innovation – Book

Harold Jarche

Tweet I had the pleasure of writing an article for the book, Enabling Innovation: Innovative Capability – German and International Views as a follow-up to some work I did with the EU’s International Monitoring Organisation. Books complexity Work

There Is No Such Thing As Unskilled Labor

Steve Denning

For leadership to become agile, so must the entire workforce – not just the knowledge workers.”. And so the task of management become one of turning all work into semi-skilled work. Much of the semi-skilled work is being done by machines.

cooperation makes us human

Harold Jarche

Automation of procedural work is accelerating. What was considered knowledge work yesterday will be routine tomorrow, and workers will be replaced by software and machines. We should not try to work more like machines in order to compete with them. Communities Innovatio

Man, Machine, and Work

Irving Wladawsky-Berger

The June, 2015 issue of the Harvard Business Review includes a spotlight on Man and Machine: Knowledge Work in the Age of the Algorithm. Others are dismissive of such dire concerns while agreeing that we must work hard to ensure that our complex AI systems do what we want them to do.

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Learning to Work with Our Increasingly Smart Machines

Irving Wladawsky-Berger

The machines of the first automation era “relieved humans of work that was manually exhausting,” making up for our physical limitations , - steam engines and electric motors enhanced our physical power while railroads, cars and airplanes helped us go faster and further.

50 suggestions for implementing 70-20-10

Jay Cross

Sharing 50 suggestions on putting 70-20-10 to work has consumed five posts spread over two months. Knowledge work has evolved into keeping up and taking advantage of connections. He is the world authority on 70:20:10 and these posts draw heavily on his work.).

An artistic mindset

Harold Jarche

My colleague Jane Hart writes that, “ supporting social collaboration is underpinned not only by new technologies but by a new mindset “ Perpetual Beta is my attitude toward learning and work – I’ll never get to the final release and my learning will never stabilise.

The Evolution of the Knowledge Web Worker

Luis Suarez

“ A knowledge worker is someone who gets to decide what he or she does each morning “, by Thomas A. Specially, if you are looking for the right experts with the right level of acquired knowledge, experience, skills and know-how.

A litmus test for 21st Century leadership: what am I tracking?

Steve Denning

One view reflects a continuation of 20 th Century management, in which the role of leaders was to see a vision of the future, develop a plan to implement it and then control the progress of work against the plan.

Social Business Is People to People Business – The Iberia Story

Luis Suarez

Over the last few weeks I have been working on the dissertation itself for this particular event and time and time again I have been thinking about different ways of how I would introduce the topic to such a rather selected audience. The future of work is social.

State of the Net 2012 – People Tweet Tacit Knowledge – Part Two

Luis Suarez

This time around though by one of my favourite thought leaders and KM / Complexity mentors, the always insightful and incredibly knowledgeable Dave Snowden , whose blog , along with Euan’s , are two of my most essential, critical reads of the day, every day.

Leadership’s #1 Challenge: Transforming Management

Steve Denning

Leaders inspire people, spark change and strengthen the culture, while managers organize, control work, measure outputs and get things done. Only one in five workers is fully engaged in his or her work: the larger the company, the lower the level of passion among the workers. .

Social learning is for human work

Harold Jarche

This past week I came across the theme of the changing nature of work several times. As computers transcend many human capabilities and work is dehumanized , we must focus on the skills and abilities where humans excel beyond any imaginable machine capability. SocialLearning Work

Wirearchies are smarter than the sum of their parts

Harold Jarche

Many parts of knowledge work have been routinized and standardized with the ongoing marriages of business processes and integrated enterprise information systems. Work in the network era needs to be cooperative and collaborative, and organizations have to support both.

Why PKM?

Harold Jarche

Here is a short video introduction on why personal knowledge mastery ( PKM ) is becoming a required skill and mindset for professionals today. We continue to see that labour has diminishing value as routine work keeps getting automated. Your Work?

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If You Have Never Failed …

Luis Suarez

Yet, over the course of time, and without them realising much about it, those 10 commandments tend to become their new mantra because it reflects, quite nicely, not only their new way of working, and getting the job done, but also their new way of living.

Management in Networks

Harold Jarche

Collaboration is working together toward a common objective. Implicit in many workplaces is that if you are not focused on the objective at hand, you are not doing any real work. They cannot see the potential of social networks for enabling sense-making and knowledge-sharing.

leadership is learning

Harold Jarche

About 10 years ago I worked on a project with nursing staff as they changed their basic care model from one that was patient-centric to a model where “nurses engage the person/family to actively participate in learning about health” The McGill Model of Nursing is learning-centric.

The Art of Adaptation Does Require Time

Luis Suarez

I mean, what would happen if we wouldn’t have that time constraint in terms of how our creativity processes would work out eventually, after all. IBM Innovation Learning Open Business

Skills for Learning Professionals…Part 2 | Full Circle Associates

Nancy White

I like your meta skills, but … I was hoping that you would provide insight into the core skills and knowledge around communities and networks that learning professionals should have? Learning Community/Network Skills for Knowledge Workers and Learning Professionals First, some context.

Working Socially

Harold Jarche

With ubiquitous connectivity, more of our work is at a distance, either in space or time. Distributed work is becoming the norm. If we are going to support people doing this kind of work, we need to understand it. Work today has few time or geographical boundaries.

Industrial disease

Harold Jarche

In most cases our current models for managing people and supporting their knowledge-sharing are ineffective. Knowledge workers today need to connect with others to co-solve problems but the best tools to do this are often outside the enterprise.

digital transformation skills

Harold Jarche

Oscar Berg has further developed his digital collaboration canvas that describes nine capabilities required for collaborative knowledge work. Collaboration is working together for a common objective, while cooperation is openly sharing, without any quid pro quo.

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Connecting Companies and Markets

Harold Jarche

Management in the Network Era: It is only through innovative and contextual methods, the self-selection of the most appropriate tools and work conditions, and willing cooperation, that more productive work can be assured. In such a work environment, trust emerges.

Addressing Social Networking Gripes with Shared Value

Luis Suarez

Here’s the embedded video clip that lasts for a little bit under two minutes and which can surely make up as well for some really good fun to kick-off another week at work! Therefore, we need to work harder, smarter , on it.

Talent vs Labour

Harold Jarche

Through the 1970s, owners moved jobs to Sun Belt right-to-work states. They automated, outsourced and worked to diminish the power of unions. We’ve been lulled into the notion that information processing is knowledge work. ITA Work Working Smarter

Learning is the work

Harold Jarche

Work is learning and learning is the work. Because the nature of work is changing. For example, automation is replacing most routine work. That leaves customized work, which requires initiative, creativity and passion. Share to inspire through your work.

Social Business Forum Highlights – Highlights from Breakout Sessions and Final Keynote

Luis Suarez

After the break from the first initial round of keynotes, the breakout sessions got kicked off into three different tracks: Employee Empowerment, Customer Engagement and Open Innovation. which are mostly labour based, from the quantum orgs, which are mostly knowledge work based.

Will offices still exist in the future?

Ross Dawson

In my keynote I talk about the driving forces of change in work and organizations, the changing nature of the workspace, and the leadership required to create the next phase of work. Until recently there were two major workspaces for knowledge work: offices and field work. When we think about the future of workspace, given the massive shift to distributed work, the question arises of whether centralized office will still have a reason to exist in the future.

mastery and models

Harold Jarche

Personal Knowledge Mastery. These disciplines have influenced my professional work which is based on individuals taking control of their learning and professional development and actively engaging in social networks and communities of practice.

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Freelancing means freedom

Harold Jarche

Entrepreneurial activity in 2009 was at its highest level in 14 years, online freelance job postings skyrocketed in 2010, and companies are increasingly outsourcing work. Trickle down economics doesn’t work. Contract workers are told where, when, and often how to work.

L&D Value

Clark Quinn

This interests me from a perspective of what would orgs eventually figure they might want to invest in across the enterprise to facilitate improving their ability to execute and innovate. What I suggested as a response to her question was that individuals and communities would take over responsibility for learning, and work to create environments to support a richer variety of learning.

The Seek > Sense > Share Framework

Harold Jarche

Simple standards facilitated with a light touch, enables knowledge workers to capture, interpret and share their knowledge. Personal knowledge management is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively.

Re-wiring for the Complex Workplace

Harold Jarche

In most cases our current models for managing people and supporting their knowledge-sharing are ineffective. Knowledge workers today need to connect with others to co-solve problems but the best tools to do this are often outside the enterprise.

An Irish Wake for the PC

Andy McAfee

The PC forever changed how knowledge work is carried out; was instrumental in reinvigorating American industrial productivity; generated huge amounts of entrepreneurship, innovation, and wealth; and served as the initial access point to the Internet for most of us.

The TED of all Leadership Management Conferences – A Review of the Drucker Forum 2013

Dan Pontefract

He also made a sharp observation about helicopter parenting suggesting it doesn’t work at home, so don’t expect it to work in the organization. ” It’s this siloed nature of working and operating that is causing the complexity in the first place.

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Build trust, embrace networks, manage complexity

Harold Jarche

A new model for work is required. They work well when information flows mostly in one direction: down. But hierarchies are rather useless to create, innovate, or change. In matrix management people have more than one reporting line and often work across business units.

Virtual Trust

Harold Jarche

Tweet Virtual work can significantly reduce useless meetings, eliminate commuting time and free up time for knowledge workers to focus on what is important: being creative and dealing with complex problems. Virtual work also changes the organizational dynamic.