David Gurteen

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Blog Post: Knowledge principles for government

David Gurteen

This set of knowledge principles has been designed by Knowledge and Information Management (KIM) practitioners in government to assist their colleagues in developing strategies and plans to improve how knowledge is shared in their departments. Knowledge is not information, although information management principles may be applied to captured knowledge. By David Gurteen It is tremendous to see a resurgence in KM in UK Government in the form of a set of Knowledge Principles.

Blog Post: From information to conversation - We have to talk!

David Gurteen

Problems in organizations tend to get labelled as lack of information. It feels more professional to try to solve a knowledge management problem that is called lack of information than a problem that is called confusion. Because any information can mean a variety of things, meaning cannot simply be discovered. Information does not help. Credit: From information to conversation by Esko Kilpi.

Twitter as a tool for Personal Knowledge Management

David Gurteen

I see three key benefits of using Twitter: It lowers resistance to sharing information. By David Gurteen Eric Mack thinks that within 18 months Twitter will change our world. I agree! The 140 character limitation is now a strength.) It makes it easy to tap into a global mindset. And it provides quick recognition and feedback for what you think and know. Credit: Eric Mack. But I am disappointed to find so few KM people Tweeting.

Blog Post: Decisions Are Emotional, Not Logical

David Gurteen

In this graphic , they are organized into four categories: biases that arise from too much information, not enough meaning, the need to act quickly, and the limits of memory. By David Gurteen If a big part of Knowledge Management is about improving decision making then we should take more notice of fascinating research such as this: Decisions Are Emotional - Not Logical: The Neuroscience behind Decision Making. Are You Easily Disgusted? You May Be a Conservative.

Blog Post: Upcoming Knowledge Events

David Gurteen

You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. 5th International Conference on Innovation and Entrepreneurship 2017. 26 - 27 Apr 2017, Kuala Lumpur, Malaysia. APQC's 2017 Knowledge Management Conference.

Blog Post: Why we never think alone

David Gurteen

We're constantly drawing on information and expertise stored outside our heads: in our bodies, our environment, our possessions, and the community with which we interact -- and usually we don't even realize we're doing it.

Blog Post: Upcoming Knowledge Events

David Gurteen

You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. Knowledge For Development, Global Partnership Conference 2017. 03 - 04 Apr 2017, Geneva, Switzerland. 9th European Conference on Intellectual Capital.

Blog Post: Zoom as a platform for virtual Knowledge Caf?s

David Gurteen

If you would like to be kept informed about them then please sign-up to my Virtual Café mailing list. By David Gurteen I mentioned last month that I was experimenting with a potential virtual Knowledge Café platform - Zoom Meetings. Well I am delighted to say that the two experiments I ran clearly demonstrated that Zoom was more than up to the task.

Blog Post: Exploring the relationship between space, collaboration and knowledge transfer

David Gurteen

By David Gurteen A few years ago Paul Corney asked a number of Knowledge & Information Management (KIM) professionals about the environment in which they worked. He believes that creating the right environment is one of the core requirements to nurturing a culture where people are willing to share. The results of that questionnaire were shared at a workshop, at the annual KM UK conference and as an open report.

Blog Post: Upcoming Knowledge Events

David Gurteen

You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. IntraTeam Event Copenhagen 2017. 28 Feb - 02 Mar 2017, Copenhagen, Denmark. Henley Forum Annual Conference 2017. 01 - 02 Mar 2017, Henley on Thames, United Kingdom.

Blog Post: The Seven Ages of Information & Knowledge Management

David Gurteen

However, he has written up an interesting retrospective of two decades of IKM (Information and Knowledge Management) based on a presentation that he gave on the 21st anniversary of the UK networking group NetIKX. By David Gurteen David Skyrme retired some years ago and does not do any formal KM nowadays.

Blog Post: Upcoming Knowledge Events

David Gurteen

You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. Asian Knowledge Forum 2017. 12 - 13 Jan 2017, Hong Kong, China. KM Legal Europe 2017. 18 - 19 Jan 2017, Amsterdam, Netherlands. Advancing your OD practice.

Blog Post: Knowledge is not the power. So what is power?

David Gurteen

I can give you perfect information, I can give you perfect knowledge and it won't change your behavior one iota. By David Gurteen. It is often said that knowledge is power , but this is a misperception. Knowledge is knowledge. Power is power. Michael Schrage puts it well here: I think "knowledge management" is a b t issue. Let me tell you why.

Blog Post: Upcoming Knowledge Events

David Gurteen

You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. Knowledge Cafe Masterclass - with David Gurteen. Tue 22 Nov 2016, London, United Kingdom. KM Asia 2016. 30 Nov - 01 Dec 2016, Hong Kong, China. OEB 2016.

Blog Post: Upcoming Knowledge Events

David Gurteen

You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. How do we become better teachers of our knowledge? Tue 08 Nov 2016, Farnborough, United Kingdom. KM World 2016. 14 - 17 Nov 2016, Washington DC, United States.

Blog Post: Why we need to talk

David Gurteen

Problems in organizations tend to get labelled as lack of information. It feels more professional to try to solve a knowledge management problem that is called lack of information than a problem that is called confusion. The same event means different things to different people and just getting more information will not help them. In this article by Esko Kilpi he explains why we need to talk - not because we lack information but to resolve ambiguity and confusion

Blog Post: Upcoming Knowledge Events

David Gurteen

You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. Knowledge Cafe 4 - Intelligent Machines and Network Analysis. Wed 05 Oct 2016, New York City, United States.

Blog Post: World Values Day 20th October 2016

David Gurteen

See the World Values Day website for information on events and activities taking place around the world as well as many useful tools and resources that can help in exploring our own values and those of our organisations and communities. By David Gurteen World Values Day is coming up on 20th October and will be the first truly international World Values Day. The objective of the Day is to raise and deepen the awareness and practice of values all around the world.

Blog Post: Gurteen Knowledge Tweets: August 2016

David Gurteen

Don't fix knowledge problems with information tools [link] /Good stuff from Nick Milton #KM. By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. We don't understand AI because we don't understand intelligence [link] /I could not agree more :-). Decisions Are Emotional, Not Logical: The Neuroscience behind Decision Making [link].

Blog Post: Upcoming Knowledge Events

David Gurteen

You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. 17th European Conference on Knowledge Management. 01 - 02 Sep 2016, Belfast, Ireland.

Blog Post: What makes a powerful question?

David Gurteen

But are questions that solicit simple informational answers powerful questions? By David Gurteen In my work on Conversational Leadership I am researching and thinking about conversation and a big part of that work is about the power of questions to trigger meaningful conversations. So the question I have been asking myself is. What makes a powerful question?" And Wes Saade helped me realise that at a high level there is a very simple answer.

Blog Post: Knowledge Sciences Symposium: St. Bonaventure University October 8-9

David Gurteen

You will find more information in the press release and you can register here. By David Gurteen It is not very often I get invited to speak at a KM conference in the US. I think the last time must have been KM World in 2007, so I am really delighted to be speaking at the Knowledge Sciences Symposium at St. Bonaventure University in Western New York October 8-9. I hope to get to see a few old friends. The topic of my talk? Conversational Leadership.

Blog Post: Gurteen Knowledge Tweets: July 2015

David Gurteen

The Seven Ages of Information & Knowledge Management by David Skyrme [link]. By David Gurteen Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. The Strategic Importance of Conversations [link]. Conversations are the un-codified, and often overlooked, lifeblood of companies [link]. Dialogue -- why leaders need to open it up [link]. The Rise of Conversational Leadership [link].

Blog Post: On data, information, knowledge and wisdom

David Gurteen

There has been much discussion on the web recently about the Data-Information-Knowledge-Wisdom or DIKW hierarchy and it is described by Patrick Lambe as "that most hallowed of mental models and glib explanations". By David Gurteen.

Blog Post: Cloudy with a hint of fog

David Gurteen

Someone remarked that there is a kind of trade-off between gaining increased machine help and losing our privacy and control over our own information. Until Edward Snowden enlightened us, how much did we understand about how those trade-off were handing vast amounts of information about us to the security organisations? And so we rose, and spent some more valuable informal time networking with the aid of wine and beer generously provided by our hosts.

Blog Post: Dilbert pokes fun at Knowledge Management

David Gurteen

Media Information By David Gurteen Everyone loves Dilbert. Over the years there have been some gems relating to knowledge management, collaboration, knowledge sharing and the like.

Blog Post: Facts are free

David Gurteen

Two messages jumped out at me: "Society no longer cares how many facts we can memorize because in the information age, facts are free.". By David Gurteen.

Blog Post: If traditional incentives can have a negative impact, what's the workaround?

David Gurteen

Media Information: In this interview at KM India , I was asked for my views on "Incentivizing Knowledge Management". By David Gurteen. Video: David Gurteen on Incentivizing Knowledge Management.

On Incentivizing Knowledge Management

David Gurteen

Media Information By David Gurteen Those of you who know me, know that I have strong views on incentivizing or rewarding KM activities. And I have expressed some of thoughts and those of others recently - see my post on Are traditional rewards as effective as we think?

Blog Post: Why are so few KM events done over the web?

David Gurteen

This can either be done at the outset, in a planned way and informative way, or it will happen latter in an unplanned and disruptive way. By David Gurteen A month or so back Matthew Loxton started a discussion on the Gurteen Knowledge Community Group on Linkedin by asking the question "Why are so few KM events done over the web". This generated some fascinating discussion and lots of comments but the post that stood out for me was this reply by John Maloney.

Blog Post: Hot knowledge tweets: February 2011

David Gurteen

RT @elmibester: Call for Papers - 10th Annual Information & Knowledge Management Conference , Joburg [link] #km. By David Gurteen Here are some of my more interesting Tweets for Jan-Feb 2011. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. And if you like what you see then subscribe to my Tweets. Hold Conversations, Not Meetings [link] #KM #GoodToTalk. 2011-02-20 14:02:15 UTC.

Blog Post: The two meanings of Social Business and the future of Knowledge Management

David Gurteen

One good definition, that I like, also from Quora is "The application of social principles - transparency, open information access, collaboration, participation, crowdsourcing, engagement - to the conduct of business.". By David Gurteen Many of you may have noticed a new term kicking around the Enterprise 2.0 and Social Media space - that of Social Business.

Blog Post: Hot knowledge tweets: January 2011

David Gurteen

From information to conversation - We have to talk! By David Gurteen Here are some of my more interesting Tweets for Dec-Jan 2011. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. And if you like what you see then subscribe to my Tweets. RT @chris_collison: Does social media help us to learn like babies? link] #km #kmers. 2011-01-17 08:43:03 UTC. Dilbert: Oh dear its the decline of social business [link].

Capitalism's Missing Link

David Gurteen

Media Information By David Gurteen I love the concept of the Social Business as defined by Muhammad Yunus. Here is an excerpt of what Karl Weber has to say about it in a recent article Why Social Business Is Capitalisms Missing Link on the Harvard Business Blogs website.

Blog Post: Improving understanding

David Gurteen

Now where did I read something recently that the critical success factor at Harvard was not innate intelligence (you need that to get there) or hard-work but the ability to network and to form study groups and learn informally and socially. By David Gurteen I received an email from a student a month or so back in which she asked for my advise.

Blog Post: Hot tweets: October 2010

David Gurteen

Dilbert: What do you get when you combine cognitive bias with inaccurate information? By David Gurteen Here are some of my more interesting Tweets for the month of October 2010. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. And if you like what you see then subscribe to my Tweets. David Gurteen (DavidGurteen). Doctors And Nurses Prove Clinical Sucess. link]. 2010-10-16 04:45:36 UTC. David Gurteen (DavidGurteen).

Blog Post: Update: Gurteen Knowledge Community Group on Linkedin

David Gurteen

If you are not a member, you can find more information here and register. By David Gurteen I talked about the Gurteen Knowledge Group on LinkedIn recently and how I was making it the central discussion forum for the Gurteen Knowledge Community. Since then, over 120 people have registered and we are now up to 1,120 members or thereabouts. A few new discussions have started also.

Blog Post: August 2010: Major KM Events over next 12 months

David Gurteen

You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. Online Information Conference 2010. Online Information Asia-Pacific 2011. By David Gurteen This section highlights some of the major KM events taking place around the world in the coming months and ones in which I am actively involved.

Blog Post: Hot tweets: August 2010

David Gurteen

Without a strategy to deliver growth or increase margins information systems will be unfocused and unused [link] #KM. Why Groups Fail to Share Information Effectively [link] #KM. Charles Jennings: Why focus on informal and social learning [link]. By David Gurteen Here are some of my more interesting Tweets for the month of August 2010. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts.

Blog Post: Gurteen Knowledge Community Group on Linkedin

David Gurteen

You can see more information here and register , if you are not a member. By David Gurteen I have recently deleted the Google Group: The Gurteen Knowledge Forum as it was several years old and rarely used. I have moved its activity over to the Gurteen Knowledge Community group on Linkedin. This group has almost 1,000 members and is now the central discussion forum for the Gurteen Knowledge Community.