Informal Learning – the other 80%

Jay Cross

The start-up stiffed me but the paper morphed into the Informal Learning book. I’ll be leading a series of master classes on informal learning and working smarter in Europe. Informal Learning – the other 80%. Employees and partners with more capacity to learn are more versatile in adapting to future conditions. Because organizations are oblivious to informal learning, they fail to invest in it. Learning is social.

Formalizing informal learning?

Clark Quinn

The Entreprise Collaborative has a new question , asking whether we can formalize informal learning. To me, it’s not about formalizing informal learning so much as explicitly supporting it versus ignoring it. Like the proverbial ’stuff’, informal learning happens. To me, it is more a matter of providing infrastructure to support informal learning, and facilitating informal learning as well.


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Informal Learning: “mission critique”

Harold Jarche

My latest article, Informal Learning: mission critical ( en français Apprentissage Informel: Mission critique ) has just been published on the Collaborative Enterprise (#eCollab) site. My interest in informal learning has grown with my experiences online. We now have a wide array of cheap and plentiful platforms for informal learning – blogs, wikis, social bookmarks, podcasts, social networks, micro-blogs.

Informal Learning Blog » Why wiki?

Jay Cross's Informal Learning

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Informal learning from the horse’s mouth

Jay Cross's Informal Learning

Every morning, my email is littered with very basic questions about informal learning. I’ve been ranting about informal and computer-supported learning in organizations for twelve years now. I’m the Johnny Appleseed of networked, social learning. Google “informal learning jay cross;&# go to the Informal Learning Page , for an overview and links. (20 In fact, the buzz about informal learning seems to grow every day.

Informal Learning Blog » Informal Learning wiki & graphics resources

Jay Cross's Informal Learning

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New Technology Supporting Informal Learning

Stephen Downes: Half an Hour

Abstract We often talk about games, simulations and other events in learning, but these technologies support only episodic learning. Equally important are those technologies that provide a context for these learning episodes, an environment where students and interact and converse among themselves. Context Online learning today is beginning to be dominated by developments in games, simulations and related technologies. Siemens, Where does the learning occur??,

Harold Jarche » Informal Learning Unworkshop #4

Harold Jarche

How to support informal learning

Jay Cross's Informal Learning

Cross is a champion of informal learning, Web 2.0, He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix three decades ago. They are currently refining informal/web 2.0 learning management approaches that accelerate performance. Moreover, Cross has keynoted such conferences as Online Educa (Berlin), I-KNOW (Austria), Research Innovations in Learning (U.S.),

Informal Learning Blog » Semantics & the first place

Jay Cross's Informal Learning

Informal Learning Blog » Sir Tim on Web 2.0

Jay Cross's Informal Learning

Online Educa (4) Opening keynotes â?? Informal Learning Blog

Jay Cross's Informal Learning

Informal Learning Blog. At another location, a thirteen-year old learned to browse in eight minutes; by the end of the day, seventy children were browsing. Several weeks later, he returned to find that the children had learned anatomy. Half the instructions were wrong, but it did not matter; everyone learned nonetheless. He challenged the children to learn biotech. The children learn irrespective of who they are. is as informal as it gets.

Pick of the Month: June 2012 – Informal learning, Yammer, collab platforms, change, and keep learning

Jane Hart

1 – Informal Learning. Informal Learning continued to be a dominant theme through June. Clark Quinn, (6 June) started us off with a post: Getting pragmatic about informal. “The L&D group has to start facilitating the sharing of information between folks. How about ensuring the availability of tools like blogs, micro-blogs, wikis, discussion forums, media file creating/sharing, and profiles, and helping communities learn to use them?

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Wikis - Public vs. Controlled - Why There's No eLearning Wiki

Tony Karrer

I received an email asking me if I knew of any Wikis that provided information on eLearning concepts. there's not really a place where you can find a Wiki that covers eLearning concepts. You can certainly go to Wikipedia and find information about learning concepts including eLearning and eLearning 2.0. However, Wikipedia has some issues (as does any public Wiki) as a place for defining these terms. In a controlled environment, Wikis are a fantastic tool.

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Informal Learning - Harold Tells Us Where To Put It - Now What

Tony Karrer

Great post by Harold Jarche - Informal Learning and Performance Technology responding to my post - Informal Learning - Let's Get Real. Performance Interventions ** Learning Interventions Instructional Interventions (e.g., What is curious though is that much of the discussion around Informal Learning seems to center on Communities of Practice. Informal learning offers a new array of tools for the learning professional's tool box.


Jay Cross

This free, open, crowd-sourced wiki-book shows us the best ways to get there. Intro: If you want to learn how to fix a pipe, solve a partial differential equation, write software, you are seconds away from know-how via YouTube, Wikipedia and search engines. Learning is a social, active, and ongoing process. In particular, what do they need to know about peer learning? From Peer Learning to “Peeragogy”. The Workscape, a learning platform for corporations. (

Using social media for onboarding

Harold Jarche

Last year, I looked at new hire practices and found some interesting methods: Ensuring new hires understand the shadow or informal part of the organization through the use of tools such as network maps (Jon Katzenbach, Senior Partner of Booz & Company, author of The Wisdom of Teams). The conversation was recorded and will be available at the Social Learning Centre shortly. Use the tools you have already for social learning. Informal Learning Work

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How to Replace Top-Down Training with Collaborative Learning (3)

Jay Cross

Technological infrastructure for social learning. Work and learning are converging, and as this change happens, the infrastructure of the old corporate learning must go – things like traditional one-size-fit-all in-person training seminars. In its place enters social and informal learning hubs like on-demand content, live online discussions, wikis and forums, and searchable content archives. Putting a learning platform in place. Learning Networks.

2.0 is a philosophy, not a technology

Jay Cross's Informal Learning

Among our recommendations were: Informal Live webcasts. Informal Recorded webinars. Informal Video conferencing. Informal Workshops. Informal Audio/ podcasts. Informal Learnshop. Informal Case Studies. Informal Non-formal video. Informal Discussion group/ forum. Informal SharePoint. Informal RSS Feeds. Informal Mentoring.

Informal Snake Oil

Jay Cross's Informal Learning

Jane Hart chimed in, reinforcing Harold’s point that “social learning is being picked up by software vendors and marketers as the next solution-in-a-box, when it’s more of an approach and a cultural mind-set&#. I watched vendors hi-jack the term eLearning, and I don’t want to see it happen to social or informal learning. At the 1999 Online Learning conference in Los Angeles, CBT Systems announced it was “Smartforce, the eLearning Company.”

Standalone LMS is Still Dead (rebutting & agreeing w/ Dave Wilkins)

Dan Pontefract

Last week, Dave Wilkins of wrote a piece entitled “ A Defense of the LMS (and a case for the future of social learning) ”. Formal learning needs to blend with any informal and social learning output in the new world. (ie. Informal or social learning needs to blend with formal learning. What we need to do is ensure we weave a formal, informal and social learning workflow together. Why Learning 2.0 & Enterprise 2.0

Once more, across that chasm

Harold Jarche

Workflow Learning (including wider acceptance of performance support instead of training). and that these probably wouldn’t get across, yet: Wikis (partially because of the name). A year later the use of blogs had exploded, while workflow learning had stalled and I noted that an understanding of the value of informal learning was catching on. I think the next big shift in training/elearning will be the integration of learning into work.

Lessons from an early MOOC

Harold Jarche

Wikis. I learned a lot, including the insight not to do another one of these for free. Paul Lowe, course leader of the MA in Photojournalism and Documentary Photography at the London College of Communication, spontaneously gave a live web presentation on his use of blogs with his master’s students and shared what he had learned so far. blogs are ways of mapping the learning journey. Here are some other things I learned during those six weeks.

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The New Social Learning

Jay Cross's Informal Learning

The New Social Learning. Yesterday afternoon, an acquaintance who was appointed chief learning officer of one of the UK’s major banks three weeks ago asked me where to find some great examples of social & informal learning. He knew from experience that the way to sell the new learning is through examples rather than logic. It’s easy to pooh-pooh “social learning&# but impossible to argue with success. Our information is unique.

e-Clippings (Learning As Art): Wikipatterns: A How-To Site on Driving the Adoption of Wikis Within Your Organization

Mark Oehlert

e-Clippings (Learning As Art) Home Archives Subscribe About My Social Networks « "The Name of the Game Is Work" (Business Week) | Main | Someone buy me this poster » August 28, 2007 Wikipatterns: A How-To Site on Driving the Adoption of Wikis Within Your Organization What a great resource. A collection of patterns and anti-patterns (or actually resistance patterns) for moving forward with Wikis within your organization.

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Introduction to Social Networking

Harold Jarche

Note you can learn more about the concept of ego-centric vs object-centric networks here ). There are several different online social networks, but for our purposes, we’ll focus on the three that tend to be used the most by learning professionals–Facebook, LinkedIn and Ning. Facebook was originally developed for college students to connect, so it has a more informal, social air than you find on LinkedIn. More information on owning your data on this site.

Soft skills are foundational competencies

Harold Jarche

Instead, we need to think about ways to rebuilt how talent is truly developed via connections to the resources at the edge, connections to different organisational competencies that plugs their gaps, connections that increases cognitive diversity and brings about unexpected learnings et al. Here’s another bit of speculation on workplace learning in ten years : Soft skills, especially collaboration and networking, will become more important than hard skills.

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Training alone is not enough

Harold Jarche

In our second eCollab blog carnival, I asked if we could formalize the informal : Are there ways of “formalizing&# some or all of this without losing out on the personal relationships we have with our friends and colleagues, those who we turn to help us solve a problem. Can we formalize the informal? It would be like asking if we should “informalize&# formal training. All learning is a bit of both. wiki, blog, microblog) for people to share knowledge.

Social Media and Learning: Implications

Harold Jarche

I’m continuing on my theme of capturing what we learned during our Work Literacy online workshop in 2008, before Ning pulls the plug on us. Previous posts have discussed several aspects of what we learned and I’d like to review some of the summative commentary. Thinking about learning. These kinds of tools make it possible to compose and share your thoughts on what you are learning, to ask questions, to get feedback from others (many of whom you have never met).

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e-Clippings (Learning As Art): "Seven Strategies for Implementing a Successful Corporate Wiki" (Industry Week)

Mark Oehlert

e-Clippings (Learning As Art) Home Archives Subscribe About My Social Networks « Hey! Main | "The Core of Fun" (Raph Koster via IT Conversations) » March 12, 2008 "Seven Strategies for Implementing a Successful Corporate Wiki" (Industry Week) ( article link ) When I first saw this article, I thought great, another study telling us what we already kno w. Understand the wiki "rules of conduct" and ensure they are monitored and enforced.

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e-Clippings (Learning As Art): Big Basket of Stuff #1: Wikis, IMs, and 3D

Mark Oehlert

e-Clippings (Learning As Art) Home Archives Subscribe About My Social Networks « Welcome to Creepy Valley - Motion Portrait - 3D Facial Animation | Main | Big Basket of Stuff which even amnesiacs can remember games.students get connected and wikis get adopted. The service uses machine learning to go over your photograph and recreate depth and perspective in three dimensions."

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So many thoughts, so little time

Jay Cross

The top posts from sources selected for Informal Learning Flow in the first six months of 2009: Work on Stuff that Matters: First Principles - OReilly Radar , January 11, 2009. fMRI of Learning Styles: Confirmation of Visual and Verbal Learners - Eide Neurolearning Blog , March 30, 2009. Ofsted survey – Virtual learning environments: an evaluation of their development in a sample of educational settings - Fortnightly Mailing , January 13, 2009.

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Learning Flow: unfrozen

Harold Jarche

With this article, it seems as if the conversation, and my learning process, have been frozen in time. — Learning Flow. technologies like blogs, wikis, podcasts and video blogs, combined with the availability of digital content, have changed those who were previously consumers of information into co-creators. The learner is able to interact with the learning media in a way never possible with the print medium. So, let the learning flow.

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Dust-up at Training Zone

Jay Cross

Jay Cross, the man who coined the term ‘elearning’, believes the web is revolutionising the way we learn. Not through the kind of elearning of the 1990s but via the explosion of online communities which effectively democratise the way we learn. Cross believes the era of traditional course-led training is coming to an end and that informal, social learning is the way forward. Mike Levy interviews the guru of new learning approaches.

Social media without the BPR

Harold Jarche

Wikis for committee work to replace/reduce e-mail. Use social bookmarks and tags ( Delicious or open source variants ) to highlight external information, once again to replace e-mail and to open everyone’s browser “favorites&# to the rest of the organization. Tags: Wirearchy Informal Learning

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Harold Jarche

Scott Leslie has put together a number of media resources on the concept of the educator as disc jockey (DJ), including: Open Educator as DJ Wiki. As hyper-connectivity breaks down the walls between institutions and specialists, like universities and professional teachers, so too are the lines blurring between teaching and learning online. Teaching and learning are part of the same continuum. Tags: Informal Learning

5th Anniversary

Harold Jarche

Current areas of interest include social networking applications, like blogs, wikis and the use of RSS feeds, which is one reason why I have this blog; to practise what I preach. I’m also interested in the use of open source software platforms for learning. Tags: Communities Work Informal Learning

Media and Messages

Harold Jarche

Selecting the appropriate messages and media is becoming an essential part of facilitating learning. The major trend in workplace learning that I see is the merging of Learning & Working. “Twitter is for surfing an ocean of information, not trying to understand fluid dynamics,&# my own observation. The main limitation of using Ning is the lack of wiki, and obvious weakness when creating a schedule on the fly with people in multiple time zones.

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e-Clippings (Learning As Art): Big Basket of Stuff which even amnesiacs can remember games.students get connected and wikis get adopted.

Mark Oehlert

e-Clippings (Learning As Art) Home Archives Subscribe About My Social Networks « Big Basket of Stuff #1: Wikis, IMs, and 3D | Main | Big Basket of Stuff #3.the last for today.and short » March 05, 2008 Big Basket of Stuff which even amnesiacs can remember games.students get connected and wikis get adopted. corporations will have implemented wikis by 2009. which even amnesiacs can remember games.students get connected and wikis get adopted.

Social Learning – Highlights

Harold Jarche

We released our first white paper, on Social Learning , at the Collaborative Enterprise last week. For me, the essence of social learning is that as our work becomes more complex, we need faster feedback loops to stay on top of it. Courses, with their long development cycle, are inadequate to meet the learning and performance needs of those dealing with complexity. The course is an artifact of a time when information was scarce and connections were few.



The Learning and Development industry, like any other, has been inundated with new technologies and tools for learning. Buzz words in the industry include e-learning, mobile learning, cloud delivery, bite-sized learning, informal learning, learning record store, and single-source content development. Another important learning tool that some may not be familiar with is a Learning Content Management System (LCMS).

e-Clippings (Learning As Art): Now this is how it is supposed to work!

Mark Oehlert

e-Clippings (Learning As Art) Home Archives Subscribe About My Social Networks « Jokes, Conspiracy and Resources | Main | Stories, Games and Sticks » April 03, 2007 Now this is how it is supposed to work! The podcast is about the use of blogs and wikis within Motorola. Three quarters of the company participates by posting toblogs, wikis, forums, and FAQs. Any public-facing blogging or wikis(e.g.,

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e-Clippings (Learning As Art): Someone buy me this poster

Mark Oehlert

and check this one as well e-Places to visit copyright game studies anthropology mobile learning e-learning things you should read stat counter View My Stats kaboodle Oehlerts Book. Funny Future of e-Learning Research Cross Posting Futures Games Gaming & Learning Government Hardware Industry informal learning Innovation Insanely Cool Content Job Leads Latest News Learning Learning 2005 Learning As Art Learning/Training Learning/Web 2.0

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