Informal Learning Center

Jay Cross's Informal Learning

People acquire the skills they use at work informally — talking, observing others, trial-and-error, and simply working with people in the know. Formal training and workshops account for only 5% to 20% of what people learn from experience and interactions. Order the Informal Learning book or read a summary or download the Informal Learning Poster. What is Informal Learning? Start with these: What’s informal learning?

Pulling informal learning

Harold Jarche

They highlight the difference between Push and Pull learning. Informal learning is mostly Pull. There are many do-it-yourself applications available today that let people take control of their learning. They are also more in control of who Pushes to them, through social networks and other sources of online information. Networked sense-making frameworks like PKM can give more control over one’s learning. Informal Learning

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PKM and MOOC

Harold Jarche

In the workplace, thinking of co-workers as “learners” actually may be a barrier to learning. Indeed, I was struck by a recent comment from someone with 15 years of experience in designing face-to-face, blended and online credit programs: I am trying to understand what MOOCs can offer that my understanding of educational design, learning design and online and distance education does not include. Informal Learning Learning NetworkedLearning PKM SocialLearning

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The key to informal learning is autonomy

Jane Hart

Jay Cross, the author of the 2007 seminal book, Informal Learning, Rediscovering the Natural Pathways that Inspire Innovation and Performance , recently wrote a blog post in which he explained that although there has been a lot of talk about “informal learning” in the last five years, there has been very little action. They acted as if the natural way of informal learning didn’t exist. Social learning

PKM in a nutshell

Harold Jarche

Personal Knowledge Management: A way to deal with ever-increasing digital information. Requires an open attitude to learning and finding new things (I Seek). Aids in observing, thinking and using information & knowledge (I Sense). PKM prepares the mind to be open to new ideas (enhanced serendipity). PKM is related to Personal Learning Environments and Personal Learning Networks. Tags: Informal Learning PKM

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PKM Overview

Harold Jarche

I will be presenting on personal knowledge management (PKM) for LearnTrends 2009 on Tuesday, 17 November at 12:00 noon Pacific (15:00 EST & 20:00 GMT). PKM Overview. References: Sense-making with PKM (explains processes in more detail). Creating your PKM Processes (some suggestions). Other PKM Processes (includes diagrams). Learning and Micro-blogging (all about Twitter). Tags: Informal Learning

PKM starts new workshop series

Harold Jarche

So far in 2012, I have hosted three online workshops on personal knowledge management (PKM), as well as a Summer Camp that included one week on the topic. The format has changed, as Jane Hart and I have learned about what works. The next PKM workshop will be offered as a one-month activity this September, with much more time for discussion, reflection, and dealing with competing activities in our professional lives. Communities Informal Learning Learning PKM SocialLearning

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PKM: Working Smarter

Harold Jarche

In PKM in a Nutshell , I linked my various posts on personal knowledge management to make the framework more coherent. Jane Hart has just released an extensive resource that correlates nicely with the PKM framework. It is called A WORKING SMARTER RESOURCE : A Practical Guide to using Social Media in Your Job and includes seven sections (my annotations on how they connect to PKM): 1. It requires an open attitude toward learning and finding new things (I Seek).

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PKM in 2010

Harold Jarche

This post is a continuation of Sense-making with PKM (March, 2009)]. What is PKM? PKM is an individual, disciplined process by which we make sense of information, observations and ideas. The Web has given us more ways to connect with others in our learning but many people only see the information overload aspect of our digital society. Engaging others can actually make it easier to learn and not become overwhelmed. Information. Why PKM?

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Sense-making with PKM

Harold Jarche

We may learn on our own but usually not by ourselves. People learn socially. One is internally focused, as in “How do I learn this?” and the other is external, as in “Who can help me learn this?”. We constantly go through a process of looking at bits of information and trying to make sense of them by adding to our existing knowledge or testing out new patterns in our sense-making efforts. One of the important aspects of PKM is triage, or sorting.

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July Informal Learning Hotlist

Jay Cross's Informal Learning

Informal Learning Flow Hot List. 4 Meta Skills for Learning Professionals - Full Circle , July 3, 2009. Seven e-Learning and Teaching Resources - ReadWriteWeb , July 21, 2009. New skills for learning professionals - Informal Learning , July 1, 2009. Free Online Book on Mobile Learning - Workplace Learning Today , July 2, 2009. It’s not just free music; it’s good music” - Abject Learning , July 23, 2009.

PKM: a node in the learning network

Harold Jarche

Somebody else, outside the hierarchy, is only one click away, and perhaps easier to deal with and a better source of information and knowledge. Too often we think of learning as school, training as something that is delivered, and complex problems as solvable with enough effort and resources. Social learning is about getting things done in networks. Jane Hart has described five types of learning using social media , the lubricant of learning in digital networks.

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PKM Workshop – Toronto 13 November 2010

Harold Jarche

“In the period ahead of us, more important than advances in computer design will be the advances we can make in our understanding of human information processing – of thinking, problem solving, and decision making…&#. PKM is an individual, disciplined process by which we make sense of information, observations and ideas. Engaging others can actually make it easier to learn and not become overwhelmed. Tweet.

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Variations on a theme of PKM

Harold Jarche

My idea of Seeking > Sense-making > Sharing is similar to many other descriptive processes about learning and working. These are all different ways of looking at learning to learn and learning to work; as individuals, with groups and in networks. Tags: Informal Learning PKM Tweet If you don’t make sense of the world for yourself, then you’re stuck with someone else’s world view.

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PKM: aggregate, filter, connect

Harold Jarche

Knowledge Squared equals Power Squared, says Craig Thomler : However the knowledge hoarding model begins to fail when it becomes cheap and easy to share and when the knowledge required to complete a task exceeds an individual’s capability to learn in the time available. I see the basis for sharing knowledge in the connected workplace is personal knowledge management or what I’ve called our part of the social learning contract.

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moving beyond training

Harold Jarche

Working smarter means that everyone in an organization learns from experience and shares with their colleagues as part of their work. We cannot know in advance and prepare formal instruction for everything that people need to learn on the job today. This is the social learning workshop.

Other PKM processes

Harold Jarche

It seems that Stephen Downes isn’t enamoured with my PKM process : My first thought was, do I do it this way? That there is a ‘best’ way to manage knowledge an information? Isn’t that what we’ve learned there isn’t ? It’s a pick-and-choose sort of thing: the way we manage information has a lot to do with the information, and a lot to do with who we are and what we want the information for.

Learnstreaming and PKM

Harold Jarche

His latest post shows this graphic, which I find reflects many of the concepts of personal knowledge management , but with some additional aspects that may make it easier to understand and do: Dennis has a clear and simple definition for Learnstreaming – publishing your learning activities online for the benefit of you and others. Tags: Informal Learning InternetTime Dennis Callahan has a most interesting Posterous site, called LearnStreaming.

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PKM for LearnTrends

Harold Jarche

Here are some of my existing resources on PKM: The most recent overview: Sense-making with PKM. One example: Creating your PKM Processes. More examples: Other PKM Processes. Tags: Informal Learning Another free, LearnTrends professional development event is gathering steam for November. Like past LearnTrends events, there will be a great variety of presentations and conversations over the three days.

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Leading through turbulent times with PKM

Harold Jarche

This isn’t a “nice-to-have&# , optional approach to organizational learning. BP sure could use PKM at all levels. Tags: Informal Learning PKM

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PKM: our part of the social learning contract

Harold Jarche

Why is social learning important? With social learning, everyone contributes to collective knowledge and this in turn can make organizations and society more effective in dealing with problems. How does personal knowledge management relate to social learning? PKM is an individual, disciplined process by which we make sense of information, observations and ideas. As knowledge workers or citizens, PKM is our part of the social learning contract.

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Creating your PKM processes

Harold Jarche

In Sense-making with PKM I described some personal knowledge management processes using various web tools. Personal knowledge management is one way of addressing the issue of TMI (too much information). PKM takes the notion of a personal journal and extends it significantly. Critical thinking is an important aspect of PKM but I had not put the two together explicitly. Now that information is in a DB, use Search, instead of file folders.

PKM – start small

Harold Jarche

Tony Karrer responded to my question yesterday on what aspects of PKM I should consider for the LearnTrends conference: Harold – my question is what organizations should be doing around this? Tags: Informal Learning What skill building? The challenge is that it’s personal and quite different based on roles. Going around and coaching seems too expensive. How do you begin to move an organization forward?

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Why the Government of Canada needs PKM

Harold Jarche

David Eaves writes in Why the Government of Canada needs Bloggers : One theme that came up was that public servants feel they are suffering from information overload. I can’t discuss any specifics of what I observed but there is no doubt that senior public servants are inundated with information and that their time is not their own, with many days filled with meetings and other time-consuming activities. The bottom line of web-based PKM is to develop a process of sense-making.

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Building institutional memory, one story at a time

Harold Jarche

Communities Informal Learning NetworkedLearning PKM Institutional memory, which I wrote about recently , is a mixture of explicit and implicit knowledge sharing. It can be as explicit as Harvard Business School’s Institutional Memory site, or as implicit as the feeling one gets from a well-known local legend. A lot depends on what the organization wants to preserve.

implementing a useful model – 70:20:10

Harold Jarche

The 70:20:10 framework is a useful model based on observations that generally, people learn 70% of what they need to do their job from experience. About 20% is learned from exposure to new tasks or environments. Only 10% is learned through formal education. These numbers are not firm but they provide a rule of thumb, especially for planning and resource allocation to support learning at work. Leaders need to provide the space for learning.

Reducing email

Harold Jarche

That’s how we can also find the time for networked learning. Informal Learning PKMI noted last year that workers waste a lot of time doing useless activities, like managing unwanted communications, and suggested that the cause of the problem, digital overload, was also the potential solution: social media. The ROI for social media in business is quite obvious: reducing wasted time.

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PKM and Personal Learning

Tony Karrer

Interesting post by Harold Jarche on PKM and Informal Learning. His sentiments echo much of what I've been saying around Course and Courseware Fading - The Future of eLearning and Improving Personal Learning - A Continuing Challenge for Learning Professionals. I'm looking forward to seeing more and more help emerge in how we can become better at our own learning so we can turn that around and help people in our organizations become better learners

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Harold's PKM Process

Tony Karrer

Another great post by Harold Jarche - My PKM System. His picture is a great visualization of how I personally go about Personal Learning for Learning Professionals. Keywords: Personal Learning , Informal LearningIt's worth looking at his picture. Also, Harold says that the tools don't matter that much - I would tend to agree. It's more the discipline. But I do like the full-text search of Yahoo MyWeb for finding past stuff.

The only knowledge that can be managed is our own

Harold Jarche

Net Work Literacy entails self-organized learning while cooperating in diverse networks. Each of us is responsible for our own learning and in this network era we are now obliged to share that learning. Imagine if no one shared what they have learned there would be no Wikipedia or other free learning resources on the web. Informal Learning PKM SocialLearning“Every amateur epistemologist knows that knowledge cannot be managed.

A personal learning journey

Harold Jarche

In the late 1990’s knowledge management was part of our solution suite at the Centre for Learning Technologies ( CLT via The Wayback Machine). The Centre for Learning Technologies is an applied research, consulting and resource centre for the use of new media in learning, knowledge management, and workplace performance support. This still sums up the core concept of PKM. By 2007, PKM had become my best tool and I had once more revised my processes.

Feedforward

Harold Jarche

This is why “perpetual Beta” informs all of my work. I’m now focused on working smarter , helping organizations integrate learning into the workflow, especially using social media. As I work with our PKM Workshop , now in progress, I realize that I have to keep things up to date and reflective of the participants’ needs. Informal Learning InternetTime PKM SocialLearning

Finding the time for networked learning

Harold Jarche

Find information. Approximately 14 percent of SMB Knowledge Workers’ time is spent: Duplicating information (e.g. Finding the right information faster can be addressed individually through frameworks like networked learning ( personal knowledge management ). Finding information, plus the remaining four activities can be made more effective and efficient through social networks. Not only is there less wasted time but that time can go into learning.

It’s time to focus on your LQ

Harold Jarche

Learning is everywhere in the connected workplace. However, many of us have relegated our own learning to the specialists over the years – teachers, instructors, professors. We’re not used to handling all of this learning on our own. But if we want to thrive in complexity and if we want our work teams to be effective, we have to integrate our learning into the workflow. PKM is the foundation of connected work. Informal Learning InternetTime PKM

Active sense-making

Harold Jarche

These are my half-baked thoughts which I make public in order to share and to learn. In my Seek>Sense><Share model, seeking and annotating information is important but cannot stand on its own. Seeking information is an important foundation to PKM online but it’s of little use without action. People with better sense-making skills are able to create higher value information and when this is shared, they contribute to their networks.

Skills 2.0 redux

Harold Jarche

We are now in the second week of our Summer Camp on informal and social learning. ” Another wrote: One of my favourite quotes from the article is “ Being a learning professional is becoming more about your network than your current knowledge.” Communities Informal Learning PKMThe first week’s assignment was to read and comment on an article I wrote in 2008.

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Critical thinking in the organization

Harold Jarche

Several web tools can be used to develop critical thinking skills; the foundation of PKM: Flattening the organization is one way to open communications and delegate responsibility but asking employees to engage in real critical thinking, and accepting the resulting actions, will not work unless there is a two-way flow of power and authority. Tags: Informal Learning Wirearchy Work PKM

Knowledge sharing, one at a time

Harold Jarche

That’s what personal knowledge management ( PKM ) is all about. Individually we can manage information flows, make sense of them and share with others, especially people with similar interests or common goals. If this helps us move away from central digital information repositories (Knowledge Management, Document Management, Learning Content Management Systems, Content Management Systems, etc.) Tags: Informal Learning Wirearchy PKM

Sense-making

Harold Jarche

The term personal knowledge management (PKM) isn’t about management in a business sense but rather how we can manage to make sense of information and experience in our electronic surround. Knowledge – connecting information to experience (know what, know who, know how). PKM is an individually created process. I have recently used Seek-Sense-Share to describe PKM. Validation (ensuring that information is reliable, current or supported by research).

Network Learning: Working Smarter

Harold Jarche

Tweet “In the period ahead of us, more important than advances in computer design will be the advances we can make in our understanding of human information processing – of thinking, problem solving, and decision making…” ~ Herbert Simon, Economics Nobel-prize winner (1968). The World Wide Web is changing how many of us do our work as we become more connected to information and each other. This information overload has a direct impact on workplace learning.

Harold Jarche " PKM - Personally Managing Your Knowledge

Harold Jarche

Harold Jarche on Get thee to a theatre Gilbert on Get thee to a theatre Harold Jarche on Get thee to a theatre Karyn Romeis on Get thee to a theatre Jon Husband on Invert the Pyramid Virginia Yonkers on T&D Learning in 2020 Harold Jarche on Invert the Pyramid Traci Fenton on Invert the Pyramid CCK08: Thank You! Harold Jarche on An educated and informed citizenry. Informal Learning. Learning. PKM - Personally Managing Your Knowledge. About.

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Personal Information Management for Sense-making

Harold Jarche

Tweet George Siemens calls it information management (what I describe as PKM). I specifically use the term information instead of knowledge. Our encounter with information is one of sensemaking and wayfinding. We encounter a continual flow of information – most of it will never become “knowledge”. From my perspective, the knowledge aspect of PKM is an emergent property of the activities conducted, many of which are merely information management.

Awareness

Harold Jarche

Information search. Formal & Informal Learning. Information organization. Informal Learning PKM WirearchyTweet Part of Personal Knowledge Management is seeking sources of knowledge (Seek-Sense-Share). To be able to seek, first you have to be aware. Wolfgang Reinhardt has looked at knowledge workers, researchers in particular, and examined how they can be aware in their fields of expertise.