Mastering the Art of Collaboration Through Conversation

Luis Suarez

Now, let’s go back in time, about 17 years ago, when The Cluetrain Manifesto was first published , and let’s have a look into this particular quote from David Weinberger himself about the one main role of knowledge workers, according to him. . Can you have too many conversations at work?

The Illusion of Control

Luis Suarez

Whether that may well be rather accurate, or not, you can tell me in the comments below what you think about it, if you wish, I have got this little theory going on in my mind that we, knowledge (Web 2.0) Where will your organisation knowledge go after it dies in their own Inboxes?

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Collaborators, Cooperators and People I Learn From

Luis Suarez

The company firewall and bureaucratic business practices? A business and management system that haven’t changed much fundamentally in the last 150 years or perhaps even more so our very own mindset and behaviours and our inability to change even more so, if for the better?

2013 – The Year of Social HR

Luis Suarez

You can’t engage knowledge workers by treating them like kids playing silly games of gaining points here and there, competing with one another in an unhealthy manner, showing with pride their badges. Knowledge Management Open Business

Social Business in 2013 – An Opportunity (Open Business)

Luis Suarez

Knowledge workers ultimately adopt and embrace as well a much more open, public, trustworthy and transparent manner of collaborating and sharing their knowledge. Ever heard of Talent Management or Talent Wars?

How the Social Enterprise Defines the 21st Century Workplace – Moving To The Edge

Luis Suarez

Yes, I am referring to the so-called Knowledge Web Workers. Knowledge workers are not getting hired, because social computing tools are helping solve most of the companies’ problems / issues without having to spend extra money on hiring new resources.

Business Can’t Succeed in a World That’s Failing

Luis Suarez

totally disengaged with (knowledge) workers AND their societies. IBM Innovation Knowledge Management Learning Life Social Enterprise

Reflections from 2011 – A World Without Email – The Documentary

Luis Suarez

Like I have been saying in a good number of occasions, there are a couple of incredibly good use cases for corporate email to still survive nice and dandy: 1) Managing Calendaring & Scheduling events and 2) Hosting 1:1 confidential, or rather sensitive, conversations in a private manner.

Dare to Disagree through Critical Thinking

Luis Suarez

The old world is broken but we can’t see the shores of a new one yet” as perhaps one of the biggest challenges that corporate knowledge workers keep facing in today’s business world.

The Future of Work by 2020

Luis Suarez

Long gone are the times where knowledge workers were aiming at fitting in within a working environment for which they were perhaps not ready for it, while carrying on their work, with very little motivation, waiting for the payslip at the end of the month.

The State of Social Business – A State of Maturity?

Luis Suarez

Lucky enough, businesses, in general, have finally understood as well that they don’t need to have an exact copy to mimic Facebook’s behaviours behind the firewall. Innovation Knowledge Management Open Business

Social Media at Work

Luis Suarez

Indeed, this is a rather short video clip that lasts for a little bit over 13 minutes where you will see a whole bunch of thought leaders sharing their insights, experiences and know-how around the impact of social networking, not only behind the firewall, but also outside.

Google Plus – One50, Two50 and TheRest

Luis Suarez

David Armano has put together an excellent blog post that describes, pretty nicely, the kind of impact that Circles will have with how we manage and participate further within our social networks.

The Future of Collaboration Lies in Human Resources AND Management’s Hands

Luis Suarez

A few weeks ago I put together the attached article for CMSWire where I tried to reflect on what I feel is the number #1 challenge for today’s corporations in terms of embracing a much more open, transparent, knowledge sharing culture through the emergence of social technologies behind the firewall. Yet, in a business environment, knowledge workers typically keep hoarding and protecting their own knowledge as an opportunity to not relinquish their own power (i.e.,

Narrate Your Work, Working Out Loud, with Google Plus

Luis Suarez

Well, in that context of narrating your work, working out loud, I keep getting asked by folks outside of the firewall what it is that I do for work eventually inside IBM as a Social Computing Evangelist.

How to Use Employee Engagement to Boost Your Business

Luis Suarez

along with listing some of the main issues I have always believed are some of the main drawbacks from a lack of engagement by knowledge workers within their organisations and businesses (No, I am not going to spoil those for you, you would have to watch the video!

Reflections from 2011 – Focused and Purposeful Social Networking

Luis Suarez

Effectiveness , that’s all the rage coming along for 2012, and beyond, with regards to our overall user experience with social networking tools, whether inside, or outside of the firewall.

Social Business in 2013 – A Challenge

Luis Suarez

Why Do I Share My Knowledge? Whether businesses are still blocking the use of social networks behind the firewall empowering inadvertently their knowledge workers to make that assumption (and rightly so!) IBM Innovation Knowledge Management Open Business

Living “A World Without Email” … in Google Plus

Luis Suarez

but what I am rather surprised about is the fact that hardly anyone has talked or blogged about the fact that Plus does present a real threat to the king of communications, collaboration and knowledge sharing: email! Worse still, e-mail is a black hole for knowledge.

Social Business – Rethinking Innovation, Organization and Leadership

Luis Suarez

However, traditional management doesn’t seem to be keeping up nicely with those rampant changes we have all gone through over the course of decades. Innovation Knowledge Management Learning Life Social Computing

Social Business in 2013 – A Commitment

Luis Suarez

and somehow it’s starting to bring back memories of the same trip that Knowledge Management went through back in the day. And not just with that flavour of a focus on delighting customers, but with employees and knowledge workers alike! Knowledge Management anyone?

Community Management Fundamentals – Where Do I Start?

Luis Suarez

Knowledge Management, Collaboration, Learning, Social Computing within the Enterprise, Productivity, Work Life Integration, etc. Well, how about some Community Management Fundamentals ? Community managers anyone? Community Management Fundamentals.

Enterprise 2.0 – A Joyful Definition

Luis Suarez

Summit Fabian presented about Dundu , a collaborative research project that aims at helping teams become more effective around open knowledge sharing and collaboration. Innovation Knowledge Management Knowledge Tools Learning Social Enterprise

Four Principles for the Open World by Don Tapscott #hippie2.0

Luis Suarez

Here they are … The Four Princples for the Open World : Collaboration : Essentially, we are consciously evolving into a new business world, as well as a society, where there are no longer any boundaries in / throughout organizations, where the firewall (Even our very own personal one!)

Pardon the Interruption … From Adaptation into Engagement by Luis Suarez #soccnx

Luis Suarez

That special flair of an incredibly strong sense of community that goes beyond the borders of vendor(s), customers (and their firewalls) and business partners. Fast paced, straight to the point, and lots of knowledge sharing in a single round of Q&A. .

I Will Dispense This Advice on Blogging

Luis Suarez

I have been blogging myself since early 2002; first, in an internal blog behind my former employer’s firewall, and, secondly, since 2005, over here in this blog. Knowledge Management Learning Metablogging Open Business Open Leadership Personal KM

State of the Net 2012 – People Tweet Tacit Knowledge – Part One

Luis Suarez

And all thanks to having watched, in much anticipation, two of my favourite mentors and thought leaders in the space of the Social Web, Knowledge Management, Collaboration, Narrative and Sensemaking: Euan Semple and Dave Snowden.

The Future of Open Business At Stake

Luis Suarez

In fact, for vast majority of practitioners social / open business is all about, and just about, collaborating with your peers, although perhaps nowadays with a fancier set of collaborative and knowledge sharing tools. I am pretty much in favour of collaboration and knowledge sharing.

State of Enterprise 2.0 Collaboration Survey by Chess Media Group

Luis Suarez

experiences behind the firewall. IBM Innovation Knowledge Management Knowledge Tools Social ComputingIf you have been following the #e20 and #socbiz hash tags in Twitter over the last few days (You should!,

IBM’s Lotusphere 2011 Highlights – Get Social, Do Business!

Luis Suarez

Now, to give you a sense of the level of dialogue that happened this year on Social while at Lotusphere, I can tell you how last year, all in all, I probably got to talk to about 5 customers on the topic of social computing within the firewall.

What’s Next for the Social Enterprise? – #SocBizChat

Luis Suarez

An adrenaline rush of new ideas, trends of thought, connections and a massive number of serendipitous knowledge discoveries that can leave you with a wonderful aftertaste to confirm why the Social Web matters: hyper-connectedness of both ideas AND people. Tweet Jams.

One Month Anniversary on the New Job as Lead Social Business Enabler

Luis Suarez

Organisation Change Management. As I am getting more and more involved with it though it’s starting to make sense, after all, it’s all about how you manage and facilitate change to take place. IBM Innovation Knowledge Management Learning Open Business Personal KM

Building a Solid Library of Use Cases

Luis Suarez

Exactly, talk to your employees and fellow knowledge workers and ask them ‘how do you get your work done?’, ‘what are some of your favourite business practices you used today?’, ‘what use cases do you think could do with a bit of an improvement?’,

BlueIQ at IBM Finally Goes External!

Luis Suarez

So, as I am ramping up the last few hours of my holidays, yesterday afternoon I found out, through my colleagues, that, after a long while, our IBM Social Software Internal Adoption Program is now ready to transcend the firewall and go external. ( Note: You see?

Tools 12

The Hybrid Experiment

Luis Suarez

I guess you could call it a re-focus of my own attention on things and see whether I can find better ways of managing it, or, at least, try to focus that attention a bit more than in the past, now that everyone is finally coming on board towards making use of social tools!

Tools 12

becoming collectively smarter

Harold Jarche

People need to learn and work in networks, shifting their hierarchical position from teacher to learner, or from manager to contributor. It is becoming obvious in many fields that we are only as good as our knowledge networks.

IBM THINK Forum – Optimism, Outrageousness and Smart Sense-Making on Leadership

Luis Suarez

On the topic of making sense of today’s complex knowledge world to try to make and reach the best decisions, as a leader. For any knowledge worker out there. Knowledge Management Knowledge Tools Learning Social Enterprise

Writing Ourselves into Existence through a Choral Act

Luis Suarez

Quite revealing on its own, I tell you, as it reminds me of the long tail of knowledge: as long as you get to write good content, or comment on other people’s blog posts, care about what they post, or take a genuine interest in what they do, etc.

Work Stream #4 – Speaking at Client Events

Luis Suarez

And ‘knowledge workers’ are simply those people whose job consists of having interesting conversations ’ and along with Biz Stone ’s wonderful write-up about how ‘ the future operating system for humanity is conversation ’ I don’t think it can get any better than that.

PKM is not a technology

Harold Jarche

My definition of personal knowledge management is quite short: PKM: A set of processes, individually constructed, to help each of us make sense of our world, work more effectively, and contribute to society. Usually the barriers stem from the organizational structure or from management.

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