Institutional Memory and Knowledge Management

Harold Jarche

The main themes are: Memories are captured as knowledge artifacts, each limited by what it can convey, depending on its nature and the knowledge of recipient. Knowledge management can provide a structure to capture institutional memory, but it requires more than one approach. Complex work, which is growing in importance in networked organizations, requires the sharing of implicit knowledge and this presents certain challenges.

Knowledge Management for Decision Memories

Harold Jarche

As Brian Gongol notes: If a capital project has an expected service life of 20 to 30 years, it’s entirely possible that people working in an institution in their 20s will be middle or upper-level managers in the same institution by the time the project has to be replaced or upgraded. This is Big Knowledge Management , leveraging the power of enterprise software platforms to store decision, process, and event memories.

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Personal Knowledge Management

Jay Cross

To the right of that section are feeds I like and local organizations & events. That’s the top layer of my Personal Knowledge Management set-up. Teach a man to fish… PKM: Figuring out what’s important to you, how to find it, how to keep up with it, how to make sense of it, how to recall it when you need it anew, and how to share it with others — this is ground zero for mining the riches of the web.

Blog Post: Promoting Knowledge Management activities through my website

David Gurteen

To this end you can: post events on my site. By David Gurteen I am always looking to help promote activities in the KM field. post jobs on my site. post news items on my site. In each case, the submission is held in a queue until I have checked it out and categorised it. This normally only takes a day or two. If the item is off-topic or I feel it is inappropriate for any other reason I reserve the right to delete it. The service is free

Blog Post: Promoting Knowledge Management activities through my website

David Gurteen

To this end you can: post events on my site. By David Gurteen I am always looking to help promote activities in the KM field. post jobs on my site. post books or reports on my site. post news items on my site. In each case, the submission is held in a queue until I have checked it out and categorised it. This normally only takes a day or two. If the item is off topic or I feel it is inappropriate for any other reason I reserve the right to delete it. The service is free

Reflections on Complexity, Chaos and COVID-19

Dave Snowden

This microscopic virus has done what no leader, war or disaster has managed so far: it has united all of humanity to face a collective crisis, a common enemy. Blogs Knowledge Management Managing Complex Systems Reflections Thinking events

Work Stream #4 – Speaking at Client Events

Luis Suarez

I guess there is another kind of unexpected thrill around freelancing that I didn’t think would be possible before, and yet it’s been one of the most rewarding I can relate to from my nearly three years long journey as an independent adviser on Social Business and Digital Transformation: speaking at clients’ events. That’s exactly how I feel about speaking at client events and why I treasure them to bits. Can’t online communities manage themselves as is?

Blog Post: KM Middle East Knowledge Management Survey

David Gurteen

Here is his invite: Knowledge Management is beginning to attract attention in the Middle East. But how many organisations have set up a programme to make better use of their knowledge to gain a business edge. In advance of the 2011 event Sparknow has developed a short, simple and anonymous survey that we'd invite you to complete in the next few weeks. By David Gurteen I will be giving a keynote talk at KM Middle East in Abu Dhabi, 15 -16 March.

#e2conf 2011 Highlights – 10 Reasons Why I Enjoyed the Event

Luis Suarez

Let’s see all of those reasons… The Conference Venue: In the last few years, the #e2conf event used to take place at the Westin Boston Waterfront hotel and although the venue may have been rather appropriate, by moving it this year to The Hynes Convention Center, the difference has been tremendous! Yes, I know you could say there was a bit of everything for everyone, which, I guess, is what every conference event should be aiming at eventually, don’t you think?

Blog Post: Upcoming Knowledge Events

David Gurteen

Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. World Values Virtual Knowledge Café Tue 10 Oct 2017, Online. 13th International Conference On Knowledge Management. By David Gurteen.

Snap Bird – Experimenting with Curation of Live Tweeting at Conference Events

Luis Suarez

And to that extent I think it is now a good time to help introduce a new experiment I have been playing with in the last few months and which I think may be of benefit to others as well, specially, if you are into finding out about highlights from the hundreds of conference events out there, mainly, in the Social Business space that we get to attend or not. Live Tweeting Highlights from #E20s Event, Paris, February 2012. . Collaboration Communities Conference Events Enterprise2.0

Blog Post: Upcoming Knowledge Events

David Gurteen

By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. APQC's 2017 Knowledge Management Conference. Theory and Applications in the Knowledge Economy. 18th European Conference on Knowledge Management.

Blog Post: Upcoming Knowledge Events

David Gurteen

By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. Knowledge For Development, Global Partnership Conference 2017. APQC's 2017 Knowledge Management Conference.

Blog Post: Upcoming Knowledge Events

David Gurteen

By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. Knowledge Cafe 4 - Intelligent Machines and Network Analysis. 8th International Conference on Innovation and Knowledge Management in Asia Pacific (IKMAP 2016).

Blog Post: Upcoming Knowledge Events

David Gurteen

By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. IntraTeam Event Copenhagen 2017. The Wheels of Knowledge Management. APQC's 2017 Knowledge Management Conference.

Blog Post: Upcoming Knowledge Events

David Gurteen

By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. How do we become better teachers of our knowledge? Cultural and Community Knowledge in Australia. Knowledge Cafe Masterclass - with David Gurteen.

Blog Post: Upcoming Knowledge Events

David Gurteen

By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. Asian Knowledge Forum 2017. IntraTeam Event Copenhagen 2017. The Wheels of Knowledge Management.

Blog Post: Upcoming Knowledge Events

David Gurteen

By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. 17th European Conference on Knowledge Management. 13th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning.

Blog Post: Upcoming Knowledge Events

David Gurteen

By David Gurteen Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. Knowledge Cafe Masterclass - with David Gurteen. IntraTeam Event Copenhagen 2017. The Wheels of Knowledge Management.

How Social Networking Tools Enable Heutagogy in Learning Organisations

Luis Suarez

Those absolutely mind-blowing and rather provocative sentences, as depressing and as exciting as they may sound, don’t come from a knowledge worker working in a particular corporation protesting about the poor state of workplace learning or learning in general. Again, replace ‘ kids’ for ‘ knowledge workers’ and ‘ school ’ for ‘ workplace’ and, once again, we would have the reaffirmation as to why workplace learning is currently broken within the business world.

Creating a knowledge strategy

Dave Snowden

I'm back at KM World in Washington having keynoted at the event for well over a decade now. It is now the main KM event worldwide with other events suffering a decline in budgets and attendance and combines with other events using shared keynote. Knowledge is best remembered/stimulated by creating a rich context of decisions. Knowledge Management Reflections

Pardon the Interruption … From Adaptation into Engagement by Luis Suarez #soccnx

Luis Suarez

A couple of months back you would remember how I put together a blog post over here on an upcoming business trip I was about to embark on heading to Prague, by mid-June, to speak a couple of times at the Social Connections VI event ( #soccnx ). I had the true honour of speaking at the event a couple of times and I enjoyed both of them tremendously! That’s what User Groups events have got. Collaboration Communities Conference Events Employee Engagement Enterprise2.0

SURVEY RESULTS: A live storytelling event in the Spring in DC

Steve Denning

Main | Keynote in Frederick MD on February 10: "Revolutionizing the World of Work" » January 16, 2011 SURVEY RESULTS: A live storytelling event in the Spring in DC A few days ago, I invited people to participate in a survey to help determine whether there was interest in continuing the annual storytelling event in Washington DC in the Spring and if so, what sort of an event. The strongest interest was in a two-day event on Friday and Saturday.

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Once Upon a Time … the Power of Storytelling for Business

Luis Suarez

In fact, I have probably abused myself that Death by PowerPoint a few times already, far too many, perhaps, that I would care to remember, as I have blogged about in the past , but if there is anything that I have learned in the last 6 months or so, after having been a (keynote) speaker in multiple events, is that sooner rather than later, even you, the public speaker, will burn out from PowerPoint Overload and eventually tune out. Collaboration Communities Conference Events Enterprise2.0

Work Stream #2 – Remote Working in Social Business Is Dead!

Luis Suarez

I bet a few of you are remote knowledge Web workers, or digital nomads, or, perhaps, folks who have got the luxury of being capable of working remotely, wherever you are, every now and then, while you combine commuting to the office and you are looking at me as if I am totally insane! ‘ Yet, I don’t feel we are truly prepared for it just yet, specially, (senior) management, judging from what we are seeing in this day and age.

Top 10 Tools for Learning 2016

Luis Suarez

So from the initial list of 40 different tools I eventually came down to the following 10 for 2016, where I have just selected them based purely on learning terms versus other key elements such as productivity, life hacks, curation, content management, etc. Collaboration Communities General Interest Innovation Knowledge Management Knowledge Tools Learning Open Business Open Leadership Productivity Tools Tools and Gadgets

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State of the Net 2012 – People Tweet Tacit Knowledge – Part One

Luis Suarez

followed by lots of additional self-reflection and learning on the sides from watching video clips, mainly of conference event recordings available on YouTube and, eventually, come back to the blog to reflect on some of the stuff I have learned in the process. And all thanks to the State of the Net 2012 conference event , hosted in Trieste, Italy, by late June. Collaboration Communities Conference Events Enterprise2.0

Becoming a Jedi Master – The Secret Art of Cultivating Online Communities #sbf12 #cmgr

Luis Suarez

There is just too much to share out there and so little time, so we better get things going … And to get us started how about sharing a couple of thoughts on what, to me, has been the Social Business event of the first half of 2012? I am sure that by now most of you have been exposed to the couple of blog posts that have been shared across that contain all of the presentation materials, and video recordings from the entire event. to gamily Knowledge Management.

The Business Value of Serendipity: Improving Your Presentation Skills

Luis Suarez

“; however, those plans have now been parked for the day thanks to a wonderful internal status update shared by my fellow IBM colleague James Taylor with a clear reminder on something I’m going to find incredibly helpful next week when I embark on a presentation frenzy at conference events and customer meetings. And although yours truly has been doing quite a few of those events already, over the course of the years, there is always plenty of room to learn more!

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Work Stream #3 – Public Speaking and the Exposure Economy

Luis Suarez

While I was at IBM, and over the course of the years, I was given the unique and rather exciting opportunity to speak at several hundreds of events, either as keynotes, breakout sessions, webinars, workshops, masterclasses, remote presentations, and what not, reaching to the point in 2008 where I got to travel 33 weeks out of the 52 to speak at a certain event whatever it was. Collaboration Communities Conference Events elsua Employee Engagement Enterprise2.0

State of the Net 2012 – People Tweet Tacit Knowledge – Part Two

Luis Suarez

Again it took place at the State of the Net 2012 event, the same one where Euan was also one of the keynote speakers. This time around though by one of my favourite thought leaders and KM / Complexity mentors, the always insightful and incredibly knowledgeable Dave Snowden , whose blog , along with Euan’s , are two of my most essential, critical reads of the day, every day. Knowledge is basically collective in nature.

Productivity Tips on Presentations: Inform, Inspire and Motivate

Luis Suarez

The interesting thing though is that act of humanising our corporate interactions is happening all over the place, so it’s kind of difficult to find an area that may not have been touched by it so far and for a good purpose: that one of improving the way we collaborate and share our knowledge across to get work done more effectively and efficiently , whether internally or externally. Whatever happened to all of those meetings, events, presentations, seminars, workshops, etc.

Create contrast, enable insight

Dave Snowden

David Gurteen opened the event as Chairman by referencing the fact that this was the eleventh year at the conference. I started my keynote (available as a podcast) by referencing my surprise that this was the eleventh year at which I have given a keynote at the event and that in that time I had seen three cycles of knowledge management adoption with the same mistakes being made each time. Knowledge Management

Social Task Management – When Social Business Got Down to Work – #e2conf Highlights

Luis Suarez

There will be other entries that I will be putting together over the course of the next few days sharing along what else I learned throughout the event, but for now, let’s get things started with this one: Social Task Management – When Social Business Got Down to Work. is getting down to some serious work, allowing knowledge workers to become more effective and productive at what they already do, that is, excel at their jobs.

#e2conf Highlights – Online Community Building Methodologies, SNA, Task Centric Computing, Gamification, Social Learning, Social Fatigue…

Luis Suarez

event in Boston and how, depending on the connectivity I may have had during the course of the week, there would be a good chance, or not, for me to share plenty of the highlights we experienced throughout four rather intense days, all thanks to one of my favourite online activities as of late, while attending face to face events: live tweeting. around Social Business that permeated throughout the entire event. Live Tweeting Highlights from #e2conf Event, Boston, June 2012.

Let The Next Adventure Begin – The With Whom (#CAWW)

Luis Suarez

In a now more than ever hyperconnected, networked and complex systems driven working environment I pretty soon came to the conclusion, as I went solo and independent, that my odds to make a bigger difference out there would have been more notorious by being part of a network of rather talented, passionate, engaged, inspiring and rather thought-provoking knowledge (Web) workers, with whom, if anything, you sense you aren’t anymore the smartest person in the room, the network is.

Blog Post: August 2010: Major KM Events over next 12 months

David Gurteen

By David Gurteen This section highlights some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events. Masterclass: Implementing a Knowledge Cafe. Yet another opportunity to learn how to run and apply Knowledge Cafes.

Social Business Forum Highlights – Social Business on the Shoulders of Giants

Luis Suarez

Continuing further with that series of blog posts detailing some of the major highlights for yours truly from the recent Social Business Forum conference event in Milan, Italy, I thought I would go ahead and share with you folks today the next installment where I would focus on the first part of the day, the one with all of the keynote speaker sessions, detailing some of the major key learnings and ah-ha moments I experienced throughout that morning.

IntraTeam – Mastering the Art of Persuasion through Stories

elsua: The Knowledge Management Blog

Last year I was invited to speak at one of my favourite European conference events around the Digital Workplace. I was gutted I couldn’t make it, but grateful and honoured Kurt reinvited me right then to this year’s event in Copenhagen.

Social Business Forum 2011 – On Collaboration by Luis Suarez

Luis Suarez

June is just around the corner and, once again, that can only mean that one of my favourite times of the year for conference events is about to kick off as well. event in Boston is approaching really fast and before you know it it’s already here! and Social Business events taking place in Milan, Italy, on June 8th. Social Computing and Social Business events in Europe, along with the Enterprise 2.0 Collaboration Communities Conference Events Enterprise2.0

IBM’s Lotusphere 2011 Highlights – People-Centric vs. Content-Centric by Louis Richardson

Luis Suarez

Continuing further with the series of blog posts on highlights from IBM’s Lotusphere 2011 event in Orlando, FL, a couple of weeks back, I thought I would go ahead today and share with you folks what, to me, was one of the major highlights from the entire week, which is, basically, sharing some further insights from, what I thought, was *the* best presentation from all of the keynote & breakout sessions that I attended while in there.

IBM THINK Forum – Servanthood – A New Kind of Leadership

Luis Suarez

I am not sure whether you may have been watching in the last couple of days, one of those special events that I can surely guarantee you is going to help out redefine the whole concept of Management AND Leadership as we know it. And talking about those videos I would love to spend a couple of minutes sharing along what, so far, have been my two favourite clips from the overall event. No time to waste… Conference Events Enterprise2.0

CommunityBuilders – Online Community Still Crazy After Years with Nancy White

Luis Suarez

Her work around Online Community Toolkit is probably one of those essential resources for any community manager, leader, facilitator out there who may want to get things started with their own online communities, or take existing ones into the next level of interactions. Alas, life had other plans for all of us, and we eventually hosted the event by the end of March! Collaboration Communities Conference Events Enterprise2.0