Sat.Jul 13, 2019 - Fri.Jul 19, 2019

Theory or Research?

Clark Quinn

There’s a lot of call for evidence-based methods (as mentioned yesterday ): L&D, learning design, and more. And this is a good thing. But…do you want to be basing your steps on a particular empirical study, or the framework within which that study emerged?

From “Buy What We Have” to “Connected Customer Strategies”

Irving Wladawsky-Berger

Adapting to the ongoing digitization of the economy is one of the key challenges faced by just about every company around the world.

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the silo effect

Harold Jarche

“Silos are cultural phenomena, which arise out of the systems we use to classify and organize the world,” states Gillian Tett in The Silo Effect. Silos are bounded hierarchies that define specialized work or areas of knowledge.

Your Art, My Art

Stephen Downes: Half an Hour

The New York Times today came out with a list of "the 25 works of art made after 1970 that define the contemporary age, by anyone, anywhere." What struck me as most significant was how little any of the works meant to me. Most of them I had never heard of.

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Direct Instruction or Guided Discovery

Clark Quinn

Recently, colleague Jos Arets of the 70:20:10 institute wrote a post promoting evidence-based work. And I’m a big fan, both of his work and the post. In the post, however, he wrote one thing that bugs me.

How to Train Your Customers Using an Extended Enterprise LMS Training System

TOPYX LMS

Customers are the heartbeat of your company. They keep organizations afloat by purchasing products and services, as well as by referring new customers. But customers only continue purchasing from a company and referring new customers if they’re satisfied with their experience.

beyond a binary society

Harold Jarche

Binary thinking is a lower level form of cognitive understanding, as put forward by Kieran Egan , which he calls Mythic Thinking. More complex forms of thinking are: Romantic, Philosophic, and Ironic. But binary, or mythic thinking, is an easy sell.

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Just One Good Tip To Address Nonprofit Workload Stress

Beth Kanter

When I facilitate staff retreats or workshop on wellbeing in the workplace based on the Happy Healthy Nonprofit , we do some reflective exercises, including taking the nonprofit burnout assessment , identifying stress triggers and reactions before creating a self-care plan and addressing cultural norms.

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3 Signs You're Making a Mistake Purchasing that New Learning Management System

TOPYX LMS

Interested in switching to a new learning management system? If so, you’re not alone. Twenty-six percent of companies aren’t happy with their current LMS.

Without aligning incentives, we can’t kill fake news or save journalism

Doc Searls

It’s time to move past the toxic and destructive business called adtech : surveillance-based advertising. Adtech is the Agent Smith of digital advertising: a rogue programmatic approach to digital advertising that rationalizes tracking people like marked animals.

#AI4Good: Augmenting Human Interaction

Beth Kanter

Allison Fine, my co-author for the Networked Nonprofit , and I are actively researching the use of AI for Good, in particular to scale giving and to spread generosity. We are particularly interested in the human side of AI and how it will augment the work of fundraisers and support donors.

SalesForce.Org Study: 40% of Nonprofits Planning To Integrate AI for Marketing

Beth Kanter

SalesForce.Org recently presented a webinar where they shared a research report on marketing and engagement tools, channels, and strategies for nonprofit organizations. I was curious to see if they were tracking current or future uses of AI. .