solving problems together
NOVEMBER 25, 2019
Most situations at work can be considered from the perspective of — is this a known problem or not? If it’s known, then the answer can be looked up or the best person can be found to deal with it. The answer may even have been automated or outsourced. Known problems require access to the right information to solve them. This information can be mapped, and frameworks such as knowledge management help us to map it.