Fri.Sep 06, 2019

system views

Harold Jarche

Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. The ingenuity of the average worker is sufficient to outwit any system of controls devised by management.” Douglas McGregor, via @flowchainsensei.

System 158

Into the unknown

Euen Semple

One of the consequences of being an agency driver is that I am working for different clients all the time with different processes and different products. This keeps things interesting. But it also means that most of the drops that I do are for the first time. As a consequence I rarely know what is in store for me at the start of the day. Locations that can become easy when you have done them even once can be really testing when you have no idea what is involved.