Informal Learning – the other 80%

Jay Cross

The start-up stiffed me but the paper morphed into the Informal Learning book. I’ll be leading a series of master classes on informal learning and working smarter in Europe. Informal Learning – the other 80%. Learning is social.

Favorite 2009 posts on Informal Learning Blog

Jay Cross's Informal Learning

Here are the most popular posts on the Informal Learning Blog in 2009. Business Impact of Social and Informal Learning. G et Out of the Training Business , my most recent column for Chief Learning Officer, called for the abolition of corporate training departments.

Best of informal learning since September 1, 2010…

Jay Cross's Informal Learning

Informal Learning Flow. Next month, a new aggregator on Working Smarter from Internet Time Alliance , sponsored by Xyleme , will replace Informal Learning Flow. Teaching Online Courses – 60 Great Resources - eLearning Technology , October 25, 2010. Open Source eLearning Tools - eLearning Technology , October 13, 2010. Top 35 Articles on eLearning Strategy - eLearning Technology , November 1, 2010. Tags: Informal Learning

July Informal Learning Hotlist

Jay Cross's Informal Learning

Informal Learning Flow Hot List. Blog – Why Incompetence Spreads Through Big Organisations - Technology Review Feed – Tech Review Top Stories , July 5, 2009. Blog – How to stage a revolution - Technology Review Feed – Tech Review Top Stories , July 12, 2009. 4 Meta Skills for Learning Professionals - Full Circle , July 3, 2009. Seeing Our Culture With Fresh Eyes - OReilly Radar , July 23, 2009. July 1, 2009 to July 30, 2009.

Informal learning hot list for February 2009

Jay Cross

It beats threshing a barrage of chaff to locate the kernels of information you want. The Informal Learning Flow aggregator is beginning to take social signals into account. on the eLearning Learning. Hot List on Informal Learning. Understanding Web Operations Culture - the Graph & Data Obsession. A Guide to Social Learning. You can harness the same technology to focus searches for information. eLearning Learning and RSS.

Changing Cultures in Higher Education

Jay Cross

Last week I received a nice surprise in the mail, Changing Cultures in Higher Education (Ulf Daniel Ehlers and Dirk Schneckberg eds.) The message is cool: More and more educational scenarios and learning landscapes are developed using blogs, wikis, podcasts and e-portfolios.

The new workplace

Jay Cross

Six years ago few people believed that informal learning made much of a difference. Today’s common wisdom is that most workplace learning is experiential, unplanned, social, and informal. Informal learning tops many training department agendas.

Informal Learning - Harold Tells Us Where To Put It - Now What

Tony Karrer

Great post by Harold Jarche - Informal Learning and Performance Technology responding to my post - Informal Learning - Let's Get Real. Performance Interventions ** Learning Interventions Instructional Interventions (e.g., What is curious though is that much of the discussion around Informal Learning seems to center on Communities of Practice. Informal learning offers a new array of tools for the learning professional's tool box.

Dear C-Suite: We Don’t Do Training Anymore

Dan Pontefract

Early on in the talk, Peter said, “I believe we are at the confluence of two revolutions – a social revolution and a technology revolution.” Learning is not merely a classroom event or an eLearning course, and training isn’t learning.

Technology, Leadership and Innovation in the Service Economy

Irving Wladawsky-Berger

At the end of January I gave a half-day seminar at MIT on Technology, Leadership and Innovation in the Service Economy. I offered the seminar as part of MIT’s Independent Activities Period (IAP) , a four week informal learning interlude between the fall and spring semesters that offers a variety of experimental short courses and seminars. For a while now, I have been thinking about how technology and innovation can best be applied to services.

Learning is (still) conversation

Harold Jarche

The folks at Scotland’s GoodPractice for leaders & managers have a white paper on How Managers Learn , with some interesting, but not surprising, results. Yes, learning is conversation (2005). Here’s a quote from Jay’s book on Informal Learning : Conversations.

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Education, Technology and Myth

Stephen Downes: Half an Hour

Responding to Norm Friesen, E-Learning Myth #2: Technology Drives Educational Change In this post, various propositions have been collected under a single heading. From the text: It is often said or implied that technology or technological change impact education. The assumptions behind such understandings are that technology drives educational change, and that there is generally a direct and one-way relationship between technical innovation and educational transition.

Corporate Learning’s focus

Harold Jarche

Tweet Inspired by Jay Cross, Amanda Fenton asks how her Corporate Learning department could better meet the needs of employees. I think these are excellent questions and the answers form the basis of addressing how to integrate work and learning in the enterprise.

Roles in the ‘New’ Training Org

Dan Pontefract

I believe the traditional corporate university , or that of the old-fashioned Learning & Development Team, will morph itself into becoming a ‘Collaboration and Learning’ office of some sort in the not so distant future. Learning Asset Producer. Tech savvy; learning professional; flexible; nimble; succinct; thinks in nuggets. Takes orders to develop social/informal learning assets (nuggets of learning) but also teaches/assists others to do so.

Where Social Learning Thrives

Jay Cross's Informal Learning

Growing a culture of service is more like planting a garden than building a shed. A social learning culture requires design, training, guidance, leadership, monitoring and celebrating successes, large and small. It’s not easy for people to make the shift from a culture where they fear they are not good enough and need to improve, to one where they feel safe enough to want to improve for the enjoyment of it. Tags: Informal Learning

Connecting ideas with communities

Harold Jarche

Connectors are people who have invested in social, cultural and identity capital and who can convert those intangible resources into pretty much whatever they decide to. Mavens are the senders and receivers of information. Tags: Communities Informal Learning

Being social for learning and performance

Harold Jarche

Tweet Social learning has been a theme here for some time [my first post on the subject in 2005: from e-learning to s-learning ]. Learning from these social interactions is a key to business innovation. Social learning is how knowledge is created, internalized and shared. A serious re-focus is needed for organizations to take advantage of social learning in business and professional networks.

Conversations about learning in organizations

Harold Jarche

We’re nine hours into our global (free) 24-hour online conversation about learning in the workplace. Ross Button is currently given a great presentation on CGI: Bringing the internet inside for informal learning & transformation.

Twitter potpourri

Harold Jarche

c4lptnews Leveraging Human Networks to accelerate learning | CLO magazine. Via @neternity The biggest cultural change was breaking down organizational walls. KathySierra Cut a few prime-time ads, use the money to hire fabulous usability & instructional design team to craft/implement a spectacular user learning “strategy&#. On calculating ROI for human activities (economics, learning, marketing, etc.)

So many thoughts, so little time

Jay Cross

The top posts from sources selected for Informal Learning Flow in the first six months of 2009: Work on Stuff that Matters: First Principles - OReilly Radar , January 11, 2009. Blog – How to Save Media - Technology Review Feed – Tech Review Top Stories , May 3, 2009. fMRI of Learning Styles: Confirmation of Visual and Verbal Learners - Eide Neurolearning Blog , March 30, 2009. Ten years after - Informal Learning , January 10, 2009.

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Notes from 2004

Harold Jarche

In 2004, I posted for the first time, “Learning is business, and business is learning – finally.&#. have more potential and utility in this medium [the web] than centralized systems such as LCMS (learning content management systems)&# [The year before I had been working for a company selling an LCMS]. as well as: “I find that there is still a lot of snake oil being sold as e-learning. Adding management and technology won’t help either.

LearnTrends Tweetstream backchannel

Jay Cross

Feature | Block yuuhey RT @jackiegerstein : mLearnopedia – [link] – blogs, activities, research, resources for mobile learning – #learntrends -4:15 PM Nov 18th, 2009. voicethread, thinkingworlds, inxpo, odijoo, caspian learning, 5 moments of need – #learntrends -3:21 PM Nov 18th, 2009. Feature | Block VKunze RT @jaycross : RT @psychemath : “Mobile Learning&# is coming up on #learntrends. Tags: Informal Learning

Dust-up at Training Zone

Jay Cross

Jay Cross, the man who coined the term ‘elearning’, believes the web is revolutionising the way we learn. Not through the kind of elearning of the 1990s but via the explosion of online communities which effectively democratise the way we learn. Cross believes the era of traditional course-led training is coming to an end and that informal, social learning is the way forward. Mike Levy interviews the guru of new learning approaches.

Learning Flow: unfrozen

Harold Jarche

With this article, it seems as if the conversation, and my learning process, have been frozen in time. — Learning Flow. The ubiquitous digital content found on the Web today is the raw material that younger generations especially are using to create unique perspectives on popular culture. Apple Computer’s famous marketing tag line of “Rip, Mix, Burn&# can become “Construct, Deconstruct, Reconstruct&# when put into a web-based learning context.

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Future of Learning as a Business #3

Harold Jarche

Session 3 (C Level perspective) of the LearnTrends event started with Ann Herrman-Nehdi from the Instructional Systems Association talking about a change in the mindset of learning services with the “app&# & “plug-n-play&# construct of the Web. Real personalization of learning is an opportunity for vendors. He said what is hard from a selling position is that many learning products and services are becoming commoditized.

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The change is here

Clark Quinn

With different perspectives, they both overlap in discussing the importance of culture. The first point for leaders is to use data and focus on culture. This, to me, involves leveraging technology and creating an environment. The latter is about a redefinition of learning.

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e-Clippings (Learning As Art): "MIT Researchers Advance Lecture Capture with Search Capabilities" (Campus Technology)

Mark Oehlert

e-Clippings (Learning As Art) Home Archives Subscribe About My Social Networks « Picnik: My new favorite online photo editor | Main | GDC Update 1: Geez My Hotel Room is Small!

e-Clippings (Learning As Art): Semantic Technology Primer (found via Stephen D)

Mark Oehlert

e-Clippings (Learning As Art) Home Archives Subscribe About My Social Networks « video jug test | Main | "The Book of Learning and Forgetting" » June 14, 2007 Semantic Technology Primer (found via Stephen D) Thanks to Stephen for finding this great rundown on the semantic world. From the site: "Semantic technologies include software standards and methodologies thatare aimed at providing more explicit meaning for the information thatsat our disposal.

Trends in L&D

Clark Quinn

The original questions and responses: How has our thinking evolved on using technology to assist in learning and development? Thinking around technology for Learning & Development has shifted from delivering ‘courses’ to looking at the entire learning and performance ecosystem where technology can not only help us perform in the moment but also develop us over time. What technology-assisted learning tools do you think hold the most potential?

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Learning is the Work

Beth Kanter

If you are not already familiar with their work, you will learn a lot about online collaboration, knowledge management, informal learning, and networks by following them. Dave Gray : Dave Gray is a guru on the topics of design, innovation, culture and change.


Clark Quinn

And, as I just ordered new business cards, I put Intellectricity as the tagline instead of “Learning & Performance Strategy” or other permutations with Technology and such in the title. facilitating long-term informal learning by practices and tools suites.

Summarizing Learn for Yourself

Jay Cross

I just copied a rough draft of my new book, Learn For Yourself , into a free summarizer. It’s all a matter of learning, but it’s not the sort of learning that is the province of training departments, workshops, and classrooms. Brain Science Learn For Yourself

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Embedding Learning in Work: The Benefits and Challenges

Charles Jennings

If people learn as part of the workflow then this learning is more likely to impact performance in a positive way. The same study found employees with high exposure to on-the-job learning activities were 262% more engaged than those who had no exposure to on-the-job learning.

e-Clippings (Learning As Art): "A Technology Flip Test: Introducing Channels in a World of Platforms" (Andrew McAfee)

Mark Oehlert

"So heres the flip test: imagine that current corporate collaboration and communication technologies were exclusively E2.0 platforms -- blogs, wikis, etc. -- and all of a sudden a crop ofnew channel technologies -- email, instant messaging, text messaging-- became available. How, in the flip-test universe,would the new channel technologies be received?"

70:20:10 – Above All Else It’s a Change Agent

Charles Jennings

Tom is a rocket scientist and helps other helps rocket scientists learn their stuff. Recently Tom wrote a series of blogs titled ‘ Ten Things I Believe About Workplace Learning ’. People aren’t hired to learn, they’re hired to increase productivity or capability.

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Making Sparks Fly

Clark Quinn

Last night I did a presentation for the San Diego chapter of ISPI titled ‘making sparks fly’ I used that concept to talk about a couple of my favorite topics: deeper instructional design, and social learning. From there, I segued off to talk about social: the power of the additional processing you get from social learning. Then, systematically looking at tools like blogs, wikis, profiles, feeds, and more for both formal and informal learning.

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2011 Predictions

Clark Quinn

Deeper uses of technology are going to surface: more data-driven interactions, complemented by both more structured content and more semantics. I also think we’ll see the further demise of “courses über alles” and the ‘all-singing all-dancing’ solution, and movement towards performance support and learning facilitation driven via federated capabilities. mobile social strategy technology

21st Century L&D Skills

Charles Jennings

I was recently involved in a discussion about 21st Century learning skills in one of the LinkedIn Groups. That being the case, it’s probably worthwhile reflecting on the changes that have impacted our training/learning departments over the past 10 years.

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Content and continuous learning: The cornerstones of a learning architecture


What separates powerful learning and development organizations from the middling crowd? A May 2014 report from Bersin by Deloitte, Deloitte Consulting LLP  looking at the role of a learning architecture identifies what high-impact learning organizations (HILO''s) are.

Pick of the Month: April 2012

Jane Hart

“Current educational practices that have a set curriculum, norm or standards based assessments and prescribed lesson agendas are often misaligned with an orientation that celebrates difference in learners and learning (Mentis, Quinn, & Ryba, 2005, as cited in Mentis, 2007).

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CLO Thinking (& Measurement)

Clark Quinn

It was an interesting event, with a theme of “ Game-Changing Learning: Development for the New Normal “, held at a classy venue on the beach, and was well-organized. (You And the keynotes that I saw were in synch: Stephen Covey talked about the need for trust and Jon Katzenbach on how to build culture were both excellent, as was Dan Pontefract’s story on making collaboration intrinsic to Telus. strategy technology

friday’s finds #264

Harold Jarche

Informal knowledge sharing alone will create employable workforces via @C4LPT. “I am convinced that any corporate culture must place value on informal learning and reward informal learning achievements.

Supporting all the ways people learn at work

Jane Hart

In my previous post I showed how people learn at work in a multitude of ways. In this post I want to show how organisations are supporting learning more widely across the organisation. 1) This group of initiatives are an evolution of conventional classroom training and e-learning.