Knowledge Management for Decision Memories
AUGUST 5, 2013
Institutional decision memories can describe how and why we, as an organization, chose one course of action over another. As Brian Gongol notes: If a capital project has an expected service life of 20 to 30 years, it’s entirely possible that people working in an institution in their 20s will be middle or upper-level managers in the same institution by the time the project has to be replaced or upgraded. An Organizational Knowledge Sharing Framework.