INDUSTRY INSIGHTS YOUR PEERS ARE READING
In this interview, Josh and I talk about the current trends in digital product design, and where those trends might be heading. Josh: The more complex, the more surprises. Adaptive Path UX Week Design Digital Product Design Global Moxie Jesse James Garrett Josh Clark MORE
The distinction between complexity and chaos theory can be problematic depending on who you are talking with, or what you are reading. A complex world is not random nor is it arbitrary, we can manage or direct interactions to allow direction. MORE
As our markets and technologies get more complex, we need new models to get work done. However, complex systems are not fully knowable, though they can be partially understood through interaction with them. Complex problems cannot be solved alone. complexity Wirearchy Work MORE
And I’ll be the first to acknowledge that it’s complex, as the diagram represents, but let me tease it apart for you and see if it makes sense. If it’s a complex artefact (such as a product design, not just a presentation), there could be several revisions. MORE
But, at the same time, productivity growth has significantly declined over the past decade, and income has continued to stagnate for the majority of Americans. Economists have proposed competing explanations for declining productivity growth and so far have failed to reach a consensus.” . MORE
When I look back over my long, relatively eclectic career, complex systems have been a common theme in all the activities I’ve been involved in. It started in the 1960s, when I was an undergraduate and graduate student at the University of Chicago majoring in physics, - the study of complex natural systems. The research for my thesis was focused on the highly complex world of atoms and molecules. MORE
Economic growth has two main components, productivity growth and the growth of the labor force. I ncreasing productivity is thus more crucial than ever to promote economic growth. From 1987 to 2004 US labor productivity grew at a 2.1% The Difficulty of Measuring Productivity. MORE
Sustaining innovations are different, because you are essentially improving existing products and services while continuing to sell to and support a similar client base. e-business was not about any one product or service. MORE
The study of complex systems has been a common arc in my career. It started with physics at the University of Chicago in the 1960s, where I was studying complex natural systems - atomic and molecular physics in particular. In the last twelve years, my work has focused on the kinds of complex systems made possible by the advent of the Internet and the Web. What makes such complex systems complex ? But why are these systems so complex? MORE
As social learning, collaboration, and even complexity become mainstream concepts, the array of products and services around them are becoming commoditized. I have noted in the past year clients wanting more products and fewer customized services. complexity MORE
Is it a return to centralized computing , driven by the rising complexities, management costs and energy inefficiencies of distributed systems? What do we mean by the production of services ? Production includes both manufacturing and ICT-enabled services. MORE
A cultural change is required in the way we organize our work because of two related factors: Networks & Complexity. The cynefin model shows that emergent practices are needed in order to manage in complex environments and novel practices are necessary for chaotic ones. Tweet. MORE
Twenty-thirty years ago, the business world was arguably less complex, slower moving and more predictable. Strategic planning involved looking out several years into the future, - generally three to five years, longer for technologies and products requiring extensive R&D. Once upon a time, design and manufacturing were quite distinct steps in the development of products. Firms are exploring the right balance between product and service revenue. MORE
This interest is a natural outgrowth of my work on highly complex systems , especially the kinds of people-oriented complex systems with which economists generally deal. Such a dramatic shift in jobs is largely due to the massive productivity improvements in the agriculture and industrial sectors as a result of the technological advances and innovations of the Industrial Revolution. MORE
Despite the relentless advances of digital technologies, productivity growth has been declining over the past decade. Translating technological advances into productivity gains requires major transformations in business processes, organization and culture, - and these take time. MORE
We have known for quite a while that hierarchies are ineffective when things get complex. Most organizations still deal with complexity through reorganization. A connected enterprise starts by building a foundation of trust, embracing networks, and then managing complexity. MORE
Software-intensive systems are generally quite flexible, - able to evolve and adapt to changing product and market requirements. And, at the bleeding-edges of complexity are data-driven AI systems , which are generally based on statistical analysis and machine learning methods. . MORE
Are engineering and management schools adequately preparing students for our fast-changing, highly complex business world? Not quite, say a number of recent studies. A good education should include soft as well as hard competencies. MORE
EskoKilpi – “Learning is the main driver for productivity. Productivity of learning determines the speed of productivity improvement.” Tweet Here are some of the insights and observations that were shared via Twitter this past week. MORE
In addition, by reaching out to financial institutions, merchants, application developers and others, Apple is helping bring together the different players in the payments ecosystem, something that’s absolutely essential to succeed in such a complex undertaking. MORE
Now that many of us live in messy democracies and work in loose networks, learning has become complex with more connections to influence us. According to the authors of Getting to Maybe , in complex environments : Rigid protocols are counter-productive. MORE
They are highly motivated to bring to market new products which offer significantly improved designs and/or lower costs, and thus gain competitive advantage and market share from the established leaders in their segment of the market. By investing in new products or processes, the company can sell them to their already large customer base and reap greater rewards faster. But, it is not enough to be large for a company to succeed at complex systemic innovation. MORE
It comes from the 1990’s but is still in use to describe the complex and chaotic world of business, politics, and technology. Complexity. ComplexityHave you heard the term VUCA ? MORE
All kinds of new products and services, like Airbnb, are now coming to market. Mass production was a defining hallmark of the 20th century industrial economy, bringing high productivity and low costs to a wide variety of offerings, - from household appliances to hotel chains. MORE
One of the favorite quotes I used to use during presentations was Drucker - The most important contribution of management in the 21st century will be to increase knowledge-worker productivity. Complexity of Productivity for Knowledge Work Productivity is defined as: the ratio of the quantity and quality of units produced to the labor per unit of time For some knowledge workers, we can reasonably define things this way. MORE
So, like many others, I have discussed services and their attributes in contrast to what they are not - physical products that are generally manufactured in factories. The distinction between products and services blurs, as physical products are increasingly embedded into service-based solutions, where the clients pay for the services they receive, not the products embodied in the solutions. He views cloud computing as being primarily a story of production. MORE
It should be contrasted with some alternatives: knowledge production as mining - on this view, data is like a raw material that is searched for and retrieved. knowledge production as growth - on this view, data is like a raw material that serves as a nutrient or growth medium. MORE
I started talking about the differences that complexity theory makes to design thinking some time ago - In Malmo at the XP conference as I remember it - and have now introduced that material in modified form onto day four of our accreditation programme. MORE
all of them having been blamed, over the course of decades, for being responsible as well for people’s lack of productivity and for getting us all far too distracted from real work. But what happens *if* playing games actually makes you *more* productive? MORE
Our relationship with knowledge is changing as our work becomes more intangible and complex. PDL – Personal Directed Learning: from Clockwork & Predictable to Complexity & Surprising. In complex environments it no longer works to sit back and see what will happen. MORE
I find it helpful to look at cloud along two key dimensions: as a technology to improve IT productivity, and as a platform for enabling business innovation. Incremental investments in productivity don’t drive growth. MORE
” @webestime – “Simple rules lead to complex behavior. ” @CharlesJennings – “in a complex world, continuous learning is the only option available to us” – Globalization, Complexity & Change. The challenges of jobs that deal with high levels of complexity and tacit interactions are best addressed through the development of core skills and capabilities, not through trying to teach sets of processes or facts. MORE
He lived a long and extraordinarily productive life until the very end. A firms is best viewed as a kind-of rather large and highly complex family. Ronald Coase , the eminent British economist and University of Chicago professor emeritus, passed away on September 2 at the age of 102. MORE
His latest, Living with Complexity , is not as landmark a book as that, but it has some very astute thinking to present. The book, as the title implies, is largely about how complexity isn’t bad, it’s necessary, and the real issue is about designing to manage it. We want powerful systems to accomplish meaningful goals, and he makes the case that this naturally requires complexity, either at the front end or at the back end. MORE
An equally optimistic view was expressed in another excellent article, - How Smart Connected Products are Transforming Competition , - published in the November issue of the Harvard Business Review by Michael Porter and James Heppelmann. . IT is now an integral part of the products themselves. MORE
But, to achieve long term economic growth, as well as gains in our standard of living , the US must also focus on innovation and productivity growth. US labor productivity - “the amount of goods and services that a laborer produces in a given amount of time” - grew at only 1.5% This period of slow productivity coincided with the rapid growth in the use of computers in business, giving rise to the Solow. As the US recovers from the financial. MORE
An IBM Global CEO Study conducted in 2010 concluded that complexity was the primary challenge emerging out of its conversations with 1,500 CEOs and senior government officials. CEOs told us they operate in a world that is substantially more volatile, uncertain and complex. Over the past several years, we have seen a rising emphasis on design, creativity and holistic thinking in business to help us deal with an increasingly volatile, unpredictable complex world. MORE
But, at the same time, productivity growth has significantly declined over the past decade, and income has continued to stagnate for the majority of Americans. This puzzling contradiction is addressed in Artificial Intelligences and the Modern Productivity Paradox , a working paper recently published by the National Bureau of Economic Research (NBER). Economists have proposed competing explanations for declining productivity growth and so far have failed to reach a consensus.” . MORE
Despite dramatic advances in technology, most of the world’s economies have been stuck in a long period of slow growth and slow productivity. We’ve long been leveraging technology to help increase productivity. MORE
His presentation was based on a paper co-written with Utrecht University economist Anna Salomons. “Is productivity growth inimical to employment?,” Their paper addressed three major questions: Has productivity growth threatened employment, especially in advanced economies? MORE
Our aging economies are thus dependent on productivity gains to drive long-term economic growth , future prosperity and higher standards of living. Their average productivity growth in the 5 years between 2000 and 2004 was 2.4%. The waning of the mid-1990s productivity boom. MORE
The experience is the product. Whether we talk about greeting cards, mobile apps, or vacation get-aways, the experience is the product. Many of the products we spend the most on and spend the most time with are platforms for services.) Serving experience as the product. MORE
Impose Time Limits on Specific Tasks: Oh, yes, ever since I have introduced The Pomodoro Technique to help me schedule time chunks on specific tasks, specially, rather complex ones, also even the time I spend on social networking tools, it’s made a huge difference for me. MORE
And like all instruments it appeals to a certain instrumental logic, one that craves a simpler world and shies away from complexity. ” Understanding Complexity , via @pourquoi. In Complex problems our practices are always evolving based on what we learn. MORE
Irving Wladawsky-Berger
MARCH 25, 2019
Despite the relentless advances of digital technologies, productivity growth has been declining over the past decade. Translating technological advances into productivity gains requires major transformations in business processes, organization and culture, - and these take time.
Dave Snowden
DECEMBER 14, 2014
The distinction between complexity and chaos theory can be problematic depending on who you are talking with, or what you are reading. A complex world is not random nor is it arbitrary, we can manage or direct interactions to allow direction.
Irving Wladawsky-Berger
JULY 17, 2017
His presentation was based on a paper co-written with Utrecht University economist Anna Salomons. “Is productivity growth inimical to employment?,” Their paper addressed three major questions: Has productivity growth threatened employment, especially in advanced economies?
Irving Wladawsky-Berger
JULY 24, 2017
Economic growth has two main components, productivity growth and the growth of the labor force. I ncreasing productivity is thus more crucial than ever to promote economic growth. From 1987 to 2004 US labor productivity grew at a 2.1% The Difficulty of Measuring Productivity.
Irving Wladawsky-Berger
JANUARY 8, 2018
But, at the same time, productivity growth has significantly declined over the past decade, and income has continued to stagnate for the majority of Americans. Economists have proposed competing explanations for declining productivity growth and so far have failed to reach a consensus.” .
Harold Jarche
FEBRUARY 8, 2017
It comes from the 1990’s but is still in use to describe the complex and chaotic world of business, politics, and technology. Complexity. ComplexityHave you heard the term VUCA ?
Harold Jarche
JANUARY 24, 2013
As our markets and technologies get more complex, we need new models to get work done. However, complex systems are not fully knowable, though they can be partially understood through interaction with them. Complex problems cannot be solved alone. complexity Wirearchy Work
Harold Jarche
MARCH 28, 2013
As social learning, collaboration, and even complexity become mainstream concepts, the array of products and services around them are becoming commoditized. I have noted in the past year clients wanting more products and fewer customized services. complexity
Irving Wladawsky-Berger
NOVEMBER 26, 2014
An equally optimistic view was expressed in another excellent article, - How Smart Connected Products are Transforming Competition , - published in the November issue of the Harvard Business Review by Michael Porter and James Heppelmann. . IT is now an integral part of the products themselves.
Adaptive Path
SEPTEMBER 16, 2013
The experience is the product. Whether we talk about greeting cards, mobile apps, or vacation get-aways, the experience is the product. Many of the products we spend the most on and spend the most time with are platforms for services.) Serving experience as the product.
Irving Wladawsky-Berger
MARCH 26, 2014
Is it a return to centralized computing , driven by the rising complexities, management costs and energy inefficiencies of distributed systems? What do we mean by the production of services ? Production includes both manufacturing and ICT-enabled services.
Harold Jarche
JULY 28, 2017
And like all instruments it appeals to a certain instrumental logic, one that craves a simpler world and shies away from complexity. ” Understanding Complexity , via @pourquoi. In Complex problems our practices are always evolving based on what we learn.
Harold Jarche
JULY 24, 2014
We have known for quite a while that hierarchies are ineffective when things get complex. Most organizations still deal with complexity through reorganization. A connected enterprise starts by building a foundation of trust, embracing networks, and then managing complexity.
Irving Wladawsky-Berger
JANUARY 8, 2018
But, at the same time, productivity growth has significantly declined over the past decade, and income has continued to stagnate for the majority of Americans. This puzzling contradiction is addressed in Artificial Intelligences and the Modern Productivity Paradox , a working paper recently published by the National Bureau of Economic Research (NBER). Economists have proposed competing explanations for declining productivity growth and so far have failed to reach a consensus.” .
Irving Wladawsky-Berger
JULY 16, 2014
All kinds of new products and services, like Airbnb, are now coming to market. Mass production was a defining hallmark of the 20th century industrial economy, bringing high productivity and low costs to a wide variety of offerings, - from household appliances to hotel chains.
Irving Wladawsky-Berger
JUNE 25, 2014
I find it helpful to look at cloud along two key dimensions: as a technology to improve IT productivity, and as a platform for enabling business innovation. Incremental investments in productivity don’t drive growth.
Irving Wladawsky-Berger
SEPTEMBER 17, 2018
Our aging economies are thus dependent on productivity gains to drive long-term economic growth , future prosperity and higher standards of living. Their average productivity growth in the 5 years between 2000 and 2004 was 2.4%. The waning of the mid-1990s productivity boom.
Irving Wladawsky-Berger
FEBRUARY 6, 2013
Sustaining innovations are different, because you are essentially improving existing products and services while continuing to sell to and support a similar client base. e-business was not about any one product or service.
Adaptive Path
AUGUST 7, 2014
In this interview, Josh and I talk about the current trends in digital product design, and where those trends might be heading. Josh: The more complex, the more surprises. Adaptive Path UX Week Design Digital Product Design Global Moxie Jesse James Garrett Josh Clark
Irving Wladawsky-Berger
SEPTEMBER 18, 2013
He lived a long and extraordinarily productive life until the very end. A firms is best viewed as a kind-of rather large and highly complex family. Ronald Coase , the eminent British economist and University of Chicago professor emeritus, passed away on September 2 at the age of 102.
Harold Jarche
APRIL 20, 2011
Our relationship with knowledge is changing as our work becomes more intangible and complex. PDL – Personal Directed Learning: from Clockwork & Predictable to Complexity & Surprising. In complex environments it no longer works to sit back and see what will happen.
Luis Suarez
MAY 30, 2011
Impose Time Limits on Specific Tasks: Oh, yes, ever since I have introduced The Pomodoro Technique to help me schedule time chunks on specific tasks, specially, rather complex ones, also even the time I spend on social networking tools, it’s made a huge difference for me.
Harold Jarche
SEPTEMBER 13, 2010
A cultural change is required in the way we organize our work because of two related factors: Networks & Complexity. The cynefin model shows that emergent practices are needed in order to manage in complex environments and novel practices are necessary for chaotic ones. Tweet.
Tony Karrer
MARCH 25, 2009
One of the favorite quotes I used to use during presentations was Drucker - The most important contribution of management in the 21st century will be to increase knowledge-worker productivity. Complexity of Productivity for Knowledge Work Productivity is defined as: the ratio of the quantity and quality of units produced to the labor per unit of time For some knowledge workers, we can reasonably define things this way.
Luis Suarez
SEPTEMBER 19, 2011
all of them having been blamed, over the course of decades, for being responsible as well for people’s lack of productivity and for getting us all far too distracted from real work. But what happens *if* playing games actually makes you *more* productive?
Clark Quinn
APRIL 6, 2016
And I’ll be the first to acknowledge that it’s complex, as the diagram represents, but let me tease it apart for you and see if it makes sense. If it’s a complex artefact (such as a product design, not just a presentation), there could be several revisions.
Irving Wladawsky-Berger
JANUARY 2, 2012
They are highly motivated to bring to market new products which offer significantly improved designs and/or lower costs, and thus gain competitive advantage and market share from the established leaders in their segment of the market. By investing in new products or processes, the company can sell them to their already large customer base and reap greater rewards faster. But, it is not enough to be large for a company to succeed at complex systemic innovation.
Clark Quinn
JANUARY 30, 2013
His latest, Living with Complexity , is not as landmark a book as that, but it has some very astute thinking to present. The book, as the title implies, is largely about how complexity isn’t bad, it’s necessary, and the real issue is about designing to manage it. We want powerful systems to accomplish meaningful goals, and he makes the case that this naturally requires complexity, either at the front end or at the back end.
Irving Wladawsky-Berger
DECEMBER 23, 2014
Are engineering and management schools adequately preparing students for our fast-changing, highly complex business world? Not quite, say a number of recent studies. A good education should include soft as well as hard competencies.
Harold Jarche
DECEMBER 16, 2011
” @webestime – “Simple rules lead to complex behavior. ” @CharlesJennings – “in a complex world, continuous learning is the only option available to us” – Globalization, Complexity & Change. The challenges of jobs that deal with high levels of complexity and tacit interactions are best addressed through the development of core skills and capabilities, not through trying to teach sets of processes or facts.
Irving Wladawsky-Berger
OCTOBER 20, 2011
So, like many others, I have discussed services and their attributes in contrast to what they are not - physical products that are generally manufactured in factories. The distinction between products and services blurs, as physical products are increasingly embedded into service-based solutions, where the clients pay for the services they receive, not the products embodied in the solutions. He views cloud computing as being primarily a story of production.
Irving Wladawsky-Berger
APRIL 7, 2015
Software-intensive systems are generally quite flexible, - able to evolve and adapt to changing product and market requirements. And, at the bleeding-edges of complexity are data-driven AI systems , which are generally based on statistical analysis and machine learning methods. .
Irving Wladawsky-Berger
JULY 21, 2010
But, to achieve long term economic growth, as well as gains in our standard of living , the US must also focus on innovation and productivity growth. US labor productivity - “the amount of goods and services that a laborer produces in a given amount of time” - grew at only 1.5% This period of slow productivity coincided with the rapid growth in the use of computers in business, giving rise to the Solow. As the US recovers from the financial.
Irving Wladawsky-Berger
JULY 9, 2011
When I look back over my long, relatively eclectic career, complex systems have been a common theme in all the activities I’ve been involved in. It started in the 1960s, when I was an undergraduate and graduate student at the University of Chicago majoring in physics, - the study of complex natural systems. The research for my thesis was focused on the highly complex world of atoms and molecules.
Irving Wladawsky-Berger
APRIL 13, 2012
An IBM Global CEO Study conducted in 2010 concluded that complexity was the primary challenge emerging out of its conversations with 1,500 CEOs and senior government officials. CEOs told us they operate in a world that is substantially more volatile, uncertain and complex. Over the past several years, we have seen a rising emphasis on design, creativity and holistic thinking in business to help us deal with an increasingly volatile, unpredictable complex world.
Harold Jarche
JANUARY 13, 2012
EskoKilpi – “Learning is the main driver for productivity. Productivity of learning determines the speed of productivity improvement.” Tweet Here are some of the insights and observations that were shared via Twitter this past week.
Irving Wladawsky-Berger
SEPTEMBER 17, 2014
In addition, by reaching out to financial institutions, merchants, application developers and others, Apple is helping bring together the different players in the payments ecosystem, something that’s absolutely essential to succeed in such a complex undertaking.
Irving Wladawsky-Berger
JUNE 12, 2017
Despite dramatic advances in technology, most of the world’s economies have been stuck in a long period of slow growth and slow productivity. We’ve long been leveraging technology to help increase productivity.
Irving Wladawsky-Berger
JULY 12, 2012
Twenty-thirty years ago, the business world was arguably less complex, slower moving and more predictable. Strategic planning involved looking out several years into the future, - generally three to five years, longer for technologies and products requiring extensive R&D. Once upon a time, design and manufacturing were quite distinct steps in the development of products. Firms are exploring the right balance between product and service revenue.
Harold Jarche
OCTOBER 5, 2009
Now that many of us live in messy democracies and work in loose networks, learning has become complex with more connections to influence us. According to the authors of Getting to Maybe , in complex environments : Rigid protocols are counter-productive.
Irving Wladawsky-Berger
AUGUST 5, 2010
This interest is a natural outgrowth of my work on highly complex systems , especially the kinds of people-oriented complex systems with which economists generally deal. Such a dramatic shift in jobs is largely due to the massive productivity improvements in the agriculture and industrial sectors as a result of the technological advances and innovations of the Industrial Revolution.
Irving Wladawsky-Berger
AUGUST 25, 2008
The study of complex systems has been a common arc in my career. It started with physics at the University of Chicago in the 1960s, where I was studying complex natural systems - atomic and molecular physics in particular. In the last twelve years, my work has focused on the kinds of complex systems made possible by the advent of the Internet and the Web. What makes such complex systems complex ? But why are these systems so complex?
Stephen Downes: Half an Hour
MARCH 17, 2010
It should be contrasted with some alternatives: knowledge production as mining - on this view, data is like a raw material that is searched for and retrieved. knowledge production as growth - on this view, data is like a raw material that serves as a nutrient or growth medium.
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