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In this interview, Josh and I talk about the current trends in digital product design, and where those trends might be heading. One way that I sometimes put it is that every product tells a story: about itself, about the person who uses it, and about the world that the product and the user inhabit. Josh: The more complex, the more surprises. Adaptive Path UX Week Design Digital Product Design Global Moxie Jesse James Garrett Josh Clark MORE
The post Misadventures in Content Production: Copying & Pasting is Not Reuse appeared first on Xyleme. The term “reuse” gets thrown around a lot in regard to content management and maintenance, particularly when dealing with content at scale. MORE
Creating online learning content can be either very involved and complex, or simple. Whether you want to create complex or basic eLearning, you will benefit from implementing a few tips for streamlining the online learning production process. Online Learning Learning Experience Platform LXP Content ProductionIt all depends on the needs of your employees and the resources and tools your company has access to. MORE
The distinction between complexity and chaos theory can be problematic depending on who you are talking with, or what you are reading. There are also some mildly worrying differences emerging between its use in the social and natural sciences; an especial concern as complexity provides the basis for a realist and pragmatic account of social systems and a truly trans-disciplinary approach to human understanding. MORE
As our markets and technologies get more complex, we need new models to get work done. However, complex systems are not fully knowable, though they can be partially understood through interaction with them. If companies want to remain competitive in the global market, they need to focus on complex and creative work. Much of complex work is in exception-handling and when exceptions are the rule, rigid rules must become the exception. complexity Wirearchy Work MORE
And I’ll be the first to acknowledge that it’s complex, as the diagram represents, but let me tease it apart for you and see if it makes sense. If it’s a complex artefact (such as a product design, not just a presentation), there could be several revisions. I was thinking (one morning at 4AM, when I was wishing I was asleep) about designing assignment structures that matched my activity-based learning model. MORE
But, at the same time, productivity growth has significantly declined over the past decade, and income has continued to stagnate for the majority of Americans. This puzzling contradiction is addressed in Artificial Intelligences and the Modern Productivity Paradox , a working paper recently published by the National Bureau of Economic Research (NBER). Economists have proposed competing explanations for declining productivity growth and so far have failed to reach a consensus.” . MORE
When I look back over my long, relatively eclectic career, complex systems have been a common theme in all the activities I’ve been involved in. It started in the 1960s, when I was an undergraduate and graduate student at the University of Chicago majoring in physics, - the study of complex natural systems. The research for my thesis was focused on the highly complex world of atoms and molecules. MORE
Economic growth has two main components, productivity growth and the growth of the labor force. I ncreasing productivity is thus more crucial than ever to promote economic growth. But, in the US and other advanced economies, productivity growth has significantly slowed down over the past few decades. From 1987 to 2004 US labor productivity grew at a 2.1% Since 2011, the productivity rate has further declined to 0.6%. . US labor productivity grew at only 1.5% MORE
Sustaining innovations are different, because you are essentially improving existing products and services while continuing to sell to and support a similar client base. Our main job was to figure out the business value around the Internet, what we should advise our clients to do and what new products and service needed to get developed. e-business was not about any one product or service. MORE
The study of complex systems has been a common arc in my career. It started with physics at the University of Chicago in the 1960s, where I was studying complex natural systems - atomic and molecular physics in particular. In the last twelve years, my work has focused on the kinds of complex systems made possible by the advent of the Internet and the Web. What makes such complex systems complex ? But why are these systems so complex? MORE
Is it a return to centralized computing , driven by the rising complexities, management costs and energy inefficiencies of distributed systems? Cloud-based services require a much more standardized, mass customized , process oriented, industrialized approach to production , including the application of advanced technologies and rigorous science, engineering and management methodologies. . What do we mean by the production of services ? MORE
Five years later, Dave Snowden makes a similar observation, sparked by a KPMG marketing brochure on “cutting through complexity” Dave concludes: If a consultancy firm really wants to help their clients they they should support them in living with complexity, riding its potential, avoiding reductionist approaches, engaging customer and staff in a sensing network. I have noted in the past year clients wanting more products and fewer customized services. complexity MORE
Twenty-thirty years ago, the business world was arguably less complex, slower moving and more predictable. Strategic planning involved looking out several years into the future, - generally three to five years, longer for technologies and products requiring extensive R&D. Once upon a time, design and manufacturing were quite distinct steps in the development of products. Firms are exploring the right balance between product and service revenue. MORE
A cultural change is required in the way we organize our work because of two related factors: Networks & Complexity. The cynefin model shows that emergent practices are needed in order to manage in complex environments and novel practices are necessary for chaotic ones. We are facing more complexity and chaos in our work because of our interconnectedness. Tweet. Jane Hart alerted me to this cartoon, which is already being spread throughout the Net. MORE
This interest is a natural outgrowth of my work on highly complex systems , especially the kinds of people-oriented complex systems with which economists generally deal. Such a dramatic shift in jobs is largely due to the massive productivity improvements in the agriculture and industrial sectors as a result of the technological advances and innovations of the Industrial Revolution. MORE
Despite the relentless advances of digital technologies, productivity growth has been declining over the past decade. Some contend, - most prominently Northwestern University economist Robert Gordon , - that over the past few decades there’s been a fundamental decline in innovation and productivity. We’ve been living in a time of major transformative technologies, - the Internet, smartphones, IoT, big data, AI - whose deployment and impact on productivity growth are still lagging. MORE
We have known for quite a while that hierarchies are ineffective when things get complex. Most organizations still deal with complexity through reorganization. A connected enterprise starts by building a foundation of trust, embracing networks, and then managing complexity. Networks enable organizations to deal with complexity by empowering people to connect with whom they need to, without permission. Complexity. Complexity ConnectedEnterprise MORE
Software-intensive systems are generally quite flexible, - able to evolve and adapt to changing product and market requirements. Things are even tougher with people-centric sociotechnical systems, which not only have to deal with potential software problems, but with the even more complex issues involved in human behaviors and interactions. What is it that makes these systems so intrinsically complex? What purpose does this complexity serve? MORE
Are engineering and management schools adequately preparing students for our fast-changing, highly complex business world? In its first phase, the study conducted face-to-face, in-depth conversations with 75 senior executives across companies in a broad range of industries, including automobile, banking consulting, consumer products and technology. Not quite, say a number of recent studies. A good education should include soft as well as hard competencies. MORE
In addition, by reaching out to financial institutions, merchants, application developers and others, Apple is helping bring together the different players in the payments ecosystem, something that’s absolutely essential to succeed in such a complex undertaking. New-market disruptions are new products or services which can reach brand new customers whose needs were previously unserved by existing offerings. . MORE
They are highly motivated to bring to market new products which offer significantly improved designs and/or lower costs, and thus gain competitive advantage and market share from the established leaders in their segment of the market. By investing in new products or processes, the company can sell them to their already large customer base and reap greater rewards faster. But, it is not enough to be large for a company to succeed at complex systemic innovation. MORE
It comes from the 1990’s but is still in use to describe the complex and chaotic world of business, politics, and technology. Complexity. Velocity and agility can be improved at the organizational level with frameworks, such as Niels Pflaeging’s Organize for Complexity approach. Enabling experimentation and engaging with networks (Connectivity Networks, Alignment Networks, & Productivity Networks) ensures an understanding of the changing VUCA world. MORE
All kinds of new products and services, like Airbnb, are now coming to market. Mass production was a defining hallmark of the 20th century industrial economy, bringing high productivity and low costs to a wide variety of offerings, - from household appliances to hotel chains. But, digital technologies and lots of information have been eroding the power of large-scale mass production. MORE
One of the favorite quotes I used to use during presentations was Drucker - The most important contribution of management in the 21st century will be to increase knowledge-worker productivity. Complexity of Productivity for Knowledge Work Productivity is defined as: the ratio of the quantity and quality of units produced to the labor per unit of time For some knowledge workers, we can reasonably define things this way. MORE
Despite having to switch from face-to-face to audio and video interactions, overall productivity actually went up as measured by several metrics. His article discussed two separate productivity case studies, one focused on working from home (WFH), the second on working from anywhere (WFA). A 2018 paper evaluated the difference in productivity between WFH and WFA programs, based on the experiences of the US Patent and Trademark Office (USPTO). MORE
So, like many others, I have discussed services and their attributes in contrast to what they are not - physical products that are generally manufactured in factories. The distinction between products and services blurs, as physical products are increasingly embedded into service-based solutions, where the clients pay for the services they receive, not the products embodied in the solutions. He views cloud computing as being primarily a story of production. MORE
In our latest article, Misadventures in Content Production: Separate Content from Presentation to Save the Day , we explore how locking content into restrictive formats with “rapid” tools makes content difficult to maintain, and all but impossible to reuse and personalize at scale. The post Misadventures in Content Production: Why “Rapid” Tool Aren’t Really Rapid appeared first on Xyleme. MORE
I started talking about the differences that complexity theory makes to design thinking some time ago - In Malmo at the XP conference as I remember it - and have now introduced that material in modified form onto day four of our accreditation programme. It also seemed more suitable for product design that service creation. Most of the examples I see at conferences are also products so that may be generic to the approach it needs something concrete to deal with. MORE
So, once again, we go for the easy way out and, instead of figuring out what we could do to address and fix that concern, once and for all, we are witnessing how companies decide to go ahead with the blockage of the Social Web, just because they believe their knowledge workers are no longer as productive as what they should. But what happens *if* playing games actually makes you *more* productive? MORE
Our relationship with knowledge is changing as our work becomes more intangible and complex. PDL – Personal Directed Learning: from Clockwork & Predictable to Complexity & Surprising. Complexity, or maybe our appreciation of it, has rendered the world unpredictable, so the orientation of learning is shifting from past (efficiency, best practice) to future (creative response, innovation). In complex environments it no longer works to sit back and see what will happen. MORE
I find it helpful to look at cloud along two key dimensions: as a technology to improve IT productivity, and as a platform for enabling business innovation. A recent McKinsey study on Cloud and Innovation observed that “The problem in many cases is that adopting cloud technologies is an IT initiative, which means that cloud solutions are all around improving IT and IT productivity. Incremental investments in productivity don’t drive growth. MORE
” @webestime – “Simple rules lead to complex behavior. ” @CharlesJennings – “in a complex world, continuous learning is the only option available to us” – Globalization, Complexity & Change. The challenges of jobs that deal with high levels of complexity and tacit interactions are best addressed through the development of core skills and capabilities, not through trying to teach sets of processes or facts. MORE
He lived a long and extraordinarily productive life until the very end. In The Nature of the Firm paper, the young Professor Coase explained that, in principle, a firm should be able to find the cheapest, most productive goods and services by contracting them out in an efficient, open marketplace. A firms is best viewed as a kind-of rather large and highly complex family. MORE
His latest, Living with Complexity , is not as landmark a book as that, but it has some very astute thinking to present. The book, as the title implies, is largely about how complexity isn’t bad, it’s necessary, and the real issue is about designing to manage it. We want powerful systems to accomplish meaningful goals, and he makes the case that this naturally requires complexity, either at the front end or at the back end. MORE
An equally optimistic view was expressed in another excellent article, - How Smart Connected Products are Transforming Competition , - published in the November issue of the Harvard Business Review by Michael Porter and James Heppelmann. . We generally think of products as physical entities, - e.g., clothes, light bulbs, appliances, cars, - some quite simple and some much more complex, built using sophisticated mechanical and/or electrical components. MORE
But, to achieve long term economic growth, as well as gains in our standard of living , the US must also focus on innovation and productivity growth. US labor productivity - “the amount of goods and services that a laborer produces in a given amount of time” - grew at only 1.5% This period of slow productivity coincided with the rapid growth in the use of computers in business, giving rise to the Solow. As the US recovers from the financial. MORE
But, at the same time, productivity growth has significantly declined over the past decade, and income has continued to stagnate for the majority of Americans. This puzzling contradiction is addressed in Artificial Intelligences and the Modern Productivity Paradox , a working paper recently published by the National Bureau of Economic Research (NBER). Economists have proposed competing explanations for declining productivity growth and so far have failed to reach a consensus.” . MORE
Despite dramatic advances in technology, most of the world’s economies have been stuck in a long period of slow growth and slow productivity. In a recent article in the MIT Sloan Management Review , MIT Research Fellow Michael Schrage proposed a provocative and counterintuitive approach for enhancing innovation and productivity through man-machine collaborations. We’ve long been leveraging technology to help increase productivity. MORE
His presentation was based on a paper co-written with Utrecht University economist Anna Salomons. “Is productivity growth inimical to employment?,” More importantly, technological progress also took the form of product innovation, and thus created entirely new sectors for the economy, a development that was essentially missed in the discussions of economists of this time.”. What’s the impact of productivity growth on employment at the industry level? MORE
Our aging economies are thus dependent on productivity gains to drive long-term economic growth , future prosperity and higher standards of living. Which is why few topics have generated as much concern among economists and policy makers as the sharp decline in productivity growth in the US and other advanced economies over the past decade, - despite accelerating technology advances. Their average productivity growth in the 5 years between 2000 and 2004 was 2.4%. MORE
The experience is the product. Whether we talk about greeting cards, mobile apps, or vacation get-aways, the experience is the product. Directly affecting the experience seems impossible because between you and it are IT systems, operations and processes, departments, and product architectures. Many of the products we spend the most on and spend the most time with are platforms for services.) And in a service-based economy, the experience is the product customers buy. MORE
Complex human systems, such as organizations, communities or economies, go hand-in-hand with networks. Networks can reveal various structures and various layers in complex systems – the connections (links) between the components are key. MORE
“I suspect that the clean, uncomplicated notions put forward in the book [Organizing for Complexity, by Frédéric Laloux] will be undone by context, the actual details of implementation and to a large extent power-dynamics (for example, autocratic ‘Teal’ leaders making ‘non-Teal’ people do things they don’t want to do). And like all instruments it appeals to a certain instrumental logic, one that craves a simpler world and shies away from complexity. MORE
Dave Snowden
DECEMBER 10, 2020
Complex human systems, such as organizations, communities or economies, go hand-in-hand with networks. Networks can reveal various structures and various layers in complex systems – the connections (links) between the components are key.
Irving Wladawsky-Berger
JULY 24, 2017
Economic growth has two main components, productivity growth and the growth of the labor force. I ncreasing productivity is thus more crucial than ever to promote economic growth. But, in the US and other advanced economies, productivity growth has significantly slowed down over the past few decades. From 1987 to 2004 US labor productivity grew at a 2.1% Since 2011, the productivity rate has further declined to 0.6%. . US labor productivity grew at only 1.5%
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Irving Wladawsky-Berger
JULY 17, 2017
His presentation was based on a paper co-written with Utrecht University economist Anna Salomons. “Is productivity growth inimical to employment?,” More importantly, technological progress also took the form of product innovation, and thus created entirely new sectors for the economy, a development that was essentially missed in the discussions of economists of this time.”. What’s the impact of productivity growth on employment at the industry level?
Irving Wladawsky-Berger
JANUARY 8, 2018
But, at the same time, productivity growth has significantly declined over the past decade, and income has continued to stagnate for the majority of Americans. This puzzling contradiction is addressed in Artificial Intelligences and the Modern Productivity Paradox , a working paper recently published by the National Bureau of Economic Research (NBER). Economists have proposed competing explanations for declining productivity growth and so far have failed to reach a consensus.” .
Irving Wladawsky-Berger
MARCH 25, 2019
Despite the relentless advances of digital technologies, productivity growth has been declining over the past decade. Some contend, - most prominently Northwestern University economist Robert Gordon , - that over the past few decades there’s been a fundamental decline in innovation and productivity. We’ve been living in a time of major transformative technologies, - the Internet, smartphones, IoT, big data, AI - whose deployment and impact on productivity growth are still lagging.
Xyleme
AUGUST 13, 2020
The post Misadventures in Content Production: Copying & Pasting is Not Reuse appeared first on Xyleme. The term “reuse” gets thrown around a lot in regard to content management and maintenance, particularly when dealing with content at scale.
Dave Snowden
DECEMBER 14, 2014
The distinction between complexity and chaos theory can be problematic depending on who you are talking with, or what you are reading. There are also some mildly worrying differences emerging between its use in the social and natural sciences; an especial concern as complexity provides the basis for a realist and pragmatic account of social systems and a truly trans-disciplinary approach to human understanding.
Irving Wladawsky-Berger
JANUARY 8, 2018
But, at the same time, productivity growth has significantly declined over the past decade, and income has continued to stagnate for the majority of Americans. This puzzling contradiction is addressed in Artificial Intelligences and the Modern Productivity Paradox , a working paper recently published by the National Bureau of Economic Research (NBER). Economists have proposed competing explanations for declining productivity growth and so far have failed to reach a consensus.” .
Irving Wladawsky-Berger
MARCH 26, 2014
Is it a return to centralized computing , driven by the rising complexities, management costs and energy inefficiencies of distributed systems? Cloud-based services require a much more standardized, mass customized , process oriented, industrialized approach to production , including the application of advanced technologies and rigorous science, engineering and management methodologies. . What do we mean by the production of services ?
Irving Wladawsky-Berger
JULY 4, 2020
Despite having to switch from face-to-face to audio and video interactions, overall productivity actually went up as measured by several metrics. His article discussed two separate productivity case studies, one focused on working from home (WFH), the second on working from anywhere (WFA). A 2018 paper evaluated the difference in productivity between WFH and WFA programs, based on the experiences of the US Patent and Trademark Office (USPTO).
Harold Jarche
FEBRUARY 8, 2017
It comes from the 1990’s but is still in use to describe the complex and chaotic world of business, politics, and technology. Complexity. Velocity and agility can be improved at the organizational level with frameworks, such as Niels Pflaeging’s Organize for Complexity approach. Enabling experimentation and engaging with networks (Connectivity Networks, Alignment Networks, & Productivity Networks) ensures an understanding of the changing VUCA world.
Harold Jarche
JANUARY 24, 2013
As our markets and technologies get more complex, we need new models to get work done. However, complex systems are not fully knowable, though they can be partially understood through interaction with them. If companies want to remain competitive in the global market, they need to focus on complex and creative work. Much of complex work is in exception-handling and when exceptions are the rule, rigid rules must become the exception. complexity Wirearchy Work
Dave Snowden
OCTOBER 3, 2013
I started talking about the differences that complexity theory makes to design thinking some time ago - In Malmo at the XP conference as I remember it - and have now introduced that material in modified form onto day four of our accreditation programme. It also seemed more suitable for product design that service creation. Most of the examples I see at conferences are also products so that may be generic to the approach it needs something concrete to deal with.
Harold Jarche
MARCH 28, 2013
Five years later, Dave Snowden makes a similar observation, sparked by a KPMG marketing brochure on “cutting through complexity” Dave concludes: If a consultancy firm really wants to help their clients they they should support them in living with complexity, riding its potential, avoiding reductionist approaches, engaging customer and staff in a sensing network. I have noted in the past year clients wanting more products and fewer customized services. complexity
Irving Wladawsky-Berger
JULY 16, 2014
All kinds of new products and services, like Airbnb, are now coming to market. Mass production was a defining hallmark of the 20th century industrial economy, bringing high productivity and low costs to a wide variety of offerings, - from household appliances to hotel chains. But, digital technologies and lots of information have been eroding the power of large-scale mass production.
Irving Wladawsky-Berger
JUNE 25, 2014
I find it helpful to look at cloud along two key dimensions: as a technology to improve IT productivity, and as a platform for enabling business innovation. A recent McKinsey study on Cloud and Innovation observed that “The problem in many cases is that adopting cloud technologies is an IT initiative, which means that cloud solutions are all around improving IT and IT productivity. Incremental investments in productivity don’t drive growth.
Adaptive Path
SEPTEMBER 16, 2013
The experience is the product. Whether we talk about greeting cards, mobile apps, or vacation get-aways, the experience is the product. Directly affecting the experience seems impossible because between you and it are IT systems, operations and processes, departments, and product architectures. Many of the products we spend the most on and spend the most time with are platforms for services.) And in a service-based economy, the experience is the product customers buy.
TOPYX LMS
FEBRUARY 18, 2020
Creating online learning content can be either very involved and complex, or simple. Whether you want to create complex or basic eLearning, you will benefit from implementing a few tips for streamlining the online learning production process. Online Learning Learning Experience Platform LXP Content ProductionIt all depends on the needs of your employees and the resources and tools your company has access to.
Harold Jarche
JULY 28, 2017
“I suspect that the clean, uncomplicated notions put forward in the book [Organizing for Complexity, by Frédéric Laloux] will be undone by context, the actual details of implementation and to a large extent power-dynamics (for example, autocratic ‘Teal’ leaders making ‘non-Teal’ people do things they don’t want to do). And like all instruments it appeals to a certain instrumental logic, one that craves a simpler world and shies away from complexity.
Irving Wladawsky-Berger
JANUARY 2, 2012
They are highly motivated to bring to market new products which offer significantly improved designs and/or lower costs, and thus gain competitive advantage and market share from the established leaders in their segment of the market. By investing in new products or processes, the company can sell them to their already large customer base and reap greater rewards faster. But, it is not enough to be large for a company to succeed at complex systemic innovation.
Harold Jarche
JULY 24, 2014
We have known for quite a while that hierarchies are ineffective when things get complex. Most organizations still deal with complexity through reorganization. A connected enterprise starts by building a foundation of trust, embracing networks, and then managing complexity. Networks enable organizations to deal with complexity by empowering people to connect with whom they need to, without permission. Complexity. Complexity ConnectedEnterprise
Irving Wladawsky-Berger
FEBRUARY 6, 2013
Sustaining innovations are different, because you are essentially improving existing products and services while continuing to sell to and support a similar client base. Our main job was to figure out the business value around the Internet, what we should advise our clients to do and what new products and service needed to get developed. e-business was not about any one product or service.
Clark Quinn
JANUARY 30, 2013
His latest, Living with Complexity , is not as landmark a book as that, but it has some very astute thinking to present. The book, as the title implies, is largely about how complexity isn’t bad, it’s necessary, and the real issue is about designing to manage it. We want powerful systems to accomplish meaningful goals, and he makes the case that this naturally requires complexity, either at the front end or at the back end.
Irving Wladawsky-Berger
SEPTEMBER 18, 2013
He lived a long and extraordinarily productive life until the very end. In The Nature of the Firm paper, the young Professor Coase explained that, in principle, a firm should be able to find the cheapest, most productive goods and services by contracting them out in an efficient, open marketplace. A firms is best viewed as a kind-of rather large and highly complex family.
Irving Wladawsky-Berger
SEPTEMBER 17, 2018
Our aging economies are thus dependent on productivity gains to drive long-term economic growth , future prosperity and higher standards of living. Which is why few topics have generated as much concern among economists and policy makers as the sharp decline in productivity growth in the US and other advanced economies over the past decade, - despite accelerating technology advances. Their average productivity growth in the 5 years between 2000 and 2004 was 2.4%.
Irving Wladawsky-Berger
OCTOBER 20, 2011
So, like many others, I have discussed services and their attributes in contrast to what they are not - physical products that are generally manufactured in factories. The distinction between products and services blurs, as physical products are increasingly embedded into service-based solutions, where the clients pay for the services they receive, not the products embodied in the solutions. He views cloud computing as being primarily a story of production.
Xyleme
JULY 1, 2020
In our latest article, Misadventures in Content Production: Separate Content from Presentation to Save the Day , we explore how locking content into restrictive formats with “rapid” tools makes content difficult to maintain, and all but impossible to reuse and personalize at scale. The post Misadventures in Content Production: Why “Rapid” Tool Aren’t Really Rapid appeared first on Xyleme.
Irving Wladawsky-Berger
JULY 21, 2010
But, to achieve long term economic growth, as well as gains in our standard of living , the US must also focus on innovation and productivity growth. US labor productivity - “the amount of goods and services that a laborer produces in a given amount of time” - grew at only 1.5% This period of slow productivity coincided with the rapid growth in the use of computers in business, giving rise to the Solow. As the US recovers from the financial.
Irving Wladawsky-Berger
JULY 9, 2011
When I look back over my long, relatively eclectic career, complex systems have been a common theme in all the activities I’ve been involved in. It started in the 1960s, when I was an undergraduate and graduate student at the University of Chicago majoring in physics, - the study of complex natural systems. The research for my thesis was focused on the highly complex world of atoms and molecules.
Clark Quinn
APRIL 6, 2016
And I’ll be the first to acknowledge that it’s complex, as the diagram represents, but let me tease it apart for you and see if it makes sense. If it’s a complex artefact (such as a product design, not just a presentation), there could be several revisions. I was thinking (one morning at 4AM, when I was wishing I was asleep) about designing assignment structures that matched my activity-based learning model.
Irving Wladawsky-Berger
DECEMBER 23, 2014
Are engineering and management schools adequately preparing students for our fast-changing, highly complex business world? In its first phase, the study conducted face-to-face, in-depth conversations with 75 senior executives across companies in a broad range of industries, including automobile, banking consulting, consumer products and technology. Not quite, say a number of recent studies. A good education should include soft as well as hard competencies.
Irving Wladawsky-Berger
JULY 12, 2012
Twenty-thirty years ago, the business world was arguably less complex, slower moving and more predictable. Strategic planning involved looking out several years into the future, - generally three to five years, longer for technologies and products requiring extensive R&D. Once upon a time, design and manufacturing were quite distinct steps in the development of products. Firms are exploring the right balance between product and service revenue.
Harold Jarche
DECEMBER 16, 2011
” @webestime – “Simple rules lead to complex behavior. ” @CharlesJennings – “in a complex world, continuous learning is the only option available to us” – Globalization, Complexity & Change. The challenges of jobs that deal with high levels of complexity and tacit interactions are best addressed through the development of core skills and capabilities, not through trying to teach sets of processes or facts.
Adaptive Path
AUGUST 7, 2014
In this interview, Josh and I talk about the current trends in digital product design, and where those trends might be heading. One way that I sometimes put it is that every product tells a story: about itself, about the person who uses it, and about the world that the product and the user inhabit. Josh: The more complex, the more surprises. Adaptive Path UX Week Design Digital Product Design Global Moxie Jesse James Garrett Josh Clark
Irving Wladawsky-Berger
APRIL 7, 2015
Software-intensive systems are generally quite flexible, - able to evolve and adapt to changing product and market requirements. Things are even tougher with people-centric sociotechnical systems, which not only have to deal with potential software problems, but with the even more complex issues involved in human behaviors and interactions. What is it that makes these systems so intrinsically complex? What purpose does this complexity serve?
Harold Jarche
APRIL 20, 2011
Our relationship with knowledge is changing as our work becomes more intangible and complex. PDL – Personal Directed Learning: from Clockwork & Predictable to Complexity & Surprising. Complexity, or maybe our appreciation of it, has rendered the world unpredictable, so the orientation of learning is shifting from past (efficiency, best practice) to future (creative response, innovation). In complex environments it no longer works to sit back and see what will happen.
Luis Suarez
SEPTEMBER 19, 2011
So, once again, we go for the easy way out and, instead of figuring out what we could do to address and fix that concern, once and for all, we are witnessing how companies decide to go ahead with the blockage of the Social Web, just because they believe their knowledge workers are no longer as productive as what they should. But what happens *if* playing games actually makes you *more* productive?
Harold Jarche
SEPTEMBER 13, 2010
A cultural change is required in the way we organize our work because of two related factors: Networks & Complexity. The cynefin model shows that emergent practices are needed in order to manage in complex environments and novel practices are necessary for chaotic ones. We are facing more complexity and chaos in our work because of our interconnectedness. Tweet. Jane Hart alerted me to this cartoon, which is already being spread throughout the Net.
Irving Wladawsky-Berger
SEPTEMBER 17, 2014
In addition, by reaching out to financial institutions, merchants, application developers and others, Apple is helping bring together the different players in the payments ecosystem, something that’s absolutely essential to succeed in such a complex undertaking. New-market disruptions are new products or services which can reach brand new customers whose needs were previously unserved by existing offerings. .
Irving Wladawsky-Berger
JUNE 12, 2017
Despite dramatic advances in technology, most of the world’s economies have been stuck in a long period of slow growth and slow productivity. In a recent article in the MIT Sloan Management Review , MIT Research Fellow Michael Schrage proposed a provocative and counterintuitive approach for enhancing innovation and productivity through man-machine collaborations. We’ve long been leveraging technology to help increase productivity.
Irving Wladawsky-Berger
AUGUST 5, 2010
This interest is a natural outgrowth of my work on highly complex systems , especially the kinds of people-oriented complex systems with which economists generally deal. Such a dramatic shift in jobs is largely due to the massive productivity improvements in the agriculture and industrial sectors as a result of the technological advances and innovations of the Industrial Revolution.
Irving Wladawsky-Berger
AUGUST 25, 2008
The study of complex systems has been a common arc in my career. It started with physics at the University of Chicago in the 1960s, where I was studying complex natural systems - atomic and molecular physics in particular. In the last twelve years, my work has focused on the kinds of complex systems made possible by the advent of the Internet and the Web. What makes such complex systems complex ? But why are these systems so complex?
Tony Karrer
MARCH 25, 2009
One of the favorite quotes I used to use during presentations was Drucker - The most important contribution of management in the 21st century will be to increase knowledge-worker productivity. Complexity of Productivity for Knowledge Work Productivity is defined as: the ratio of the quantity and quality of units produced to the labor per unit of time For some knowledge workers, we can reasonably define things this way.
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