Absorbing complexity with PKM

Harold Jarche

We both use social technologies to reach out into the complexity and try to make sense of it. Managing and sharing information, especially through conversations, are fundamental processes for sense-making in the complex domain. This is PKM and the Seek > Sense > Share framework.

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Why PKM?

Harold Jarche

Here is a short video introduction on why personal knowledge mastery ( PKM ) is becoming a required skill and mindset for professionals today. When you are only as good as your network, PKM becomes a necessity. Are things more complex now, than they were 5 or 10 years ago?

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PKM is making sense of complexity

Harold Jarche

This is what you find on the first page of most searches for PKM : Personal knowledge management (PKM) is a collection of processes that a person uses to gather, classify, store, search, retrieve, and share knowledge in his or her daily activities – Wikipedia.

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PKM Roles

Harold Jarche

This simple model has worked well in explaining the main concepts of PKM and helping others to individually construct a set of processes to make sense of the world and work more effectively. Over 10 years ago Patrick Lambe wrote a very good guide on the various roles one can have in PKM.

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simply PKM

Harold Jarche

PKM = personal knowledge mastery. Why is PKM necessary? We need advice and guidance on complex matters. How do I master PKM? Start with the three core perspectives of PKM: seek > sense > share. Read more about PKM. Participate in a PKM workshop.

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my pkm story

Harold Jarche

PKM shifts responsibility. To a great extend PKM [personal knowledge management] is about shifting responsibility for learning and knowledge sharing from a company to individuals and this is the greatest challenge for both sides. First, PKM must be practiced by all workers.

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organizational transformation through pkm

Harold Jarche

Work complexity is increasing. The guiding sense-making framework for change at the NHS is my Seek > Sense > Share PKM model. Innovation PKM “Those of us who work in organizational development and change management need to move to the edge, and quickly.

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Complex knowledge

Harold Jarche

Last week I spent several hours each day, for four consecutive days, trying to share complex knowledge. I was reminded once again of how much time it takes to share complex (implicit) knowledge. PKM helps to create the bits that will enable the conversational flow.

PKM in 2013

Harold Jarche

Personal knowledge management (PKM) is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. The PKM framework I have developed over the past eight years suggests two more steps: sense-making and sharing.

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What is your PKM routine?

Harold Jarche

The most important aspect of PKM is that it is personal. My colleague Jane Hart shared her daily PKM routine recently and it’s different from mine, which of course it should be. I recently chatted with Sacha Chua about PKM and archiving large blogs.

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PKM and innovation

Harold Jarche

One way to practice these skills would be to promote personal knowledge management (PKM) in the workplace. In an organization where everyone is practising PKM, the chances for more connections increases. Innovation PKM

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Barriers to PKM

Harold Jarche

A few weeks ago I asked my extended online network, “ What do you think is the biggest fear/need/barrier when it comes to adopting personal knowledge management (PKM) as a practice? Management thinks PKM is only for certain, higher-level employees (it’s not).

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Harold Jarche

But the MOOC can foster emergent learning, which makes it an optimal form for understanding complex issues. In the complex domain , combining PKM with more structure for social learning, using the MOOC format, can be an important addition to how workplace learning is supported. Informal Learning Learning NetworkedLearning PKM SocialLearning

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Organize for Complexity

Harold Jarche

” Well I think Niels has answered much of that question himself, in his recent book Organize for Complexity. We call this “disciplined practice” Fads like business analytics, knowledge management, and big data will never make organizations fit for complexity.

simple structures for complex problems

Harold Jarche

It is a suite of capabilities that foster an organizational culture that is constantly learning in order to understand and engage the complex environment in which it lives. PKM as communication means each person taking responsibility for working and learning out loud.

social learning for complex work

Harold Jarche

It’s a question of complexity. Complex systems and learning how to work with them cannot be controlled. If you are working in a complex system, you will never be able to know everything. This may sound scary but it’s the only way to manage in a complex environment.

simplifying the complexity

Harold Jarche

Complex Problems. I like complex problem-solving. Perhaps my most interesting project was when a client gave me a statement of work to ‘simplify the complexity’ I did not have a solution but felt that with my extended networked I would be able to solve their problem.

Please tell me about your PKM

Harold Jarche

During one of our conversations in a local café, Jon suggested that in wirearchies, personal knowledge management (PKM) could become the new resumé. Imagine an interview beginning with, “ Good day, Mister Jones, please sit down and tell us about your PKM. PKM Wirearchy

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PKM: the basic unit of social business

Harold Jarche

Empowered individuals working in networks, not teams, will give organizations the flexibility they need to be creative and deal with complexity. People are more complex and multi-faceted than the simplistic view of Homo Economicus. In a complex world, unity is counter-productive.

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The Power of Pull and PKM

Harold Jarche

PKM helps people stay focused on the edges of their knowledge and look for innovation and opportunity. The core is being managed by fewer internal staff and any work where complexity is not the norm will be of diminishing value. PKM covers the latter. ” Neither is PKM.

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Networked Learning (PKM) Workshop in Toronto

Harold Jarche

Tweet In just over a month’s time, I’ll be facilitating another one-day workshop on Networked Learning (PKM) at the University of Toronto’s iSchool Institute on Friday, 18 November 2011. As knowledge workers or citizens, PKM is our part of the social learning contract.

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PKM: to learn is to do

Harold Jarche

Multinational companies, like Domino’s, are using the PKM framework for leadership development, ensuring senior staff improve their sense-making and media literacy skills. PKM is a discipline that requires practice. The ‘P’ in PKM stands for Personal.

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PKM in 2010

Harold Jarche

This post is a continuation of Sense-making with PKM (March, 2009)]. What is PKM? PKM is an individual, disciplined process by which we make sense of information, observations and ideas. Why PKM? One of the difficult aspects of PKM is triage, or sorting.

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in an increasingly complex world

Harold Jarche

Robert Warwick - Following a comprehensive literature review, heavily influenced by complexity sciences, we came up with seven essential criteria that are important to consider in an increasingly complex world, these were: Go out of your way to make new connections. complexity

PKM: a node in the learning network

Harold Jarche

Too often we think of learning as school, training as something that is delivered, and complex problems as solvable with enough effort and resources. But social learning in networks can help us deal with complexity by providing a platform to test out ideas and learn from and with each other.

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Social Learning, Complexity and the Enterprise

Harold Jarche

Our relationship with knowledge is changing as our work becomes more intangible and complex. PDL – Personal Directed Learning: from Clockwork & Predictable to Complexity & Surprising. In complex environments it no longer works to sit back and see what will happen.

Other PKM processes

Harold Jarche

It seems that Stephen Downes isn’t enamoured with my PKM process : My first thought was, do I do it this way? All of my articles on PKM are descriptive, not prescriptive. Take what you need, as there are no “best practices&# for complex and personal learning processes.

Leading through turbulent times with PKM

Harold Jarche

Seek, Sense & Share in order to handle the complexity of the networked age. BP sure could use PKM at all levels. Tags: Informal Learning PKM

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Learning in Complexity

Harold Jarche

” @webestime – “Simple rules lead to complex behavior. ” @CharlesJennings – “in a complex world, continuous learning is the only option available to us” – Globalization, Complexity & Change. The challenges of jobs that deal with high levels of complexity and tacit interactions are best addressed through the development of core skills and capabilities, not through trying to teach sets of processes or facts.

The Connected Enterprise in Six Images

Harold Jarche

Communities complexity PKM SocialBusiness If networks are the new companies , then what does a connected enterprise look like?

PKM: our part of the social learning contract

Harold Jarche

We need context to understand complex issues and this can be provided by those we are connected to. PKM is an individual, disciplined process by which we make sense of information, observations and ideas. As knowledge workers or citizens, PKM is our part of the social learning contract.

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the keystone of the intelligent organization

Harold Jarche

The intelligent organization is based on a simple structure that has the flexibility to deal with complex situations. The human brain is the best interface for complexity. Complexity requires simple, adaptive organizational structures. Complexity PKM SocialLearning

Learning and Working in Complexity Workshop

Harold Jarche

Learning & Working in Complexity Workshop. Part 3: Personal Knowledge Management (PKM) overview. Part 4: Setting up your own PKM system. Over several online and on-site presentations this past year, I’ve noticed a need for organizations to develop practical tools and contextual processes to manage information, knowledge and learning. I am offering a one-day workshop that encapsulates several years of “learning & working on the Web&#.

The Connected Workplace

Harold Jarche

Our increasing interconnectedness is illuminating the complexity of our work environments. On the positive side , complex work can provide unique business advantages and creative work can help to identify new business opportunities.

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Sense-making Skills

Harold Jarche

Of these 10 activities, focused on academic success in learning from formal instruction, there are a few that are pertinent to PKM. Complexity PKM The most difficult part of personal knowledge mastery is developing a sense-making routine.

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A Swiss Army Knife for the Network Era

Harold Jarche

PKM: A Swiss Army knife for the Network Era. I am amazed at how personal knowledge mastery [ PKM ] is adapted to so many different situations, which attests to the usefulness of a simple framework to deal with complex problems. PKM helps to avoid silo-thinking.

The knowledge sharing paradox

Harold Jarche

Getting work done today means finding a balance between sharing complex knowledge (collaboration) and seeking innovation in internet time (cooperation). Individual workers can develop sense-making skills, using frameworks like PKM , to continuously learn and put their learning to work.

Institutional Memory and Knowledge Management

Harold Jarche

Complex work, which is growing in importance in networked organizations, requires the sharing of implicit knowledge and this presents certain challenges. complexity PKM Work This is a follow-up post on building institutional memory.

Loose Hierarchies, Strong Networks

Harold Jarche

In our increasingly complex work environments, we should should take the advice of Snowden & Kurtz who recommend “ loose hierarchies & strong networks ” as shown in this image by Verna Allee. Real business value today is in complex and creative work.

learning and the future of work

Harold Jarche

Our increasing interconnectedness is illuminating the complexity of our work environments. On the positive side, complex work can provide unique business opportunities. Both complex and creative work require greater implicit knowledge. This is what PKM is all about.

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A compass for the Big Shift

Harold Jarche

Personal knowledge mastery ( PKM ) is a discipline of seeking from diverse knowledge sources, actively making sense through action and experimentation, and sharing through narration of work and learning out loud. PKM is not a tool set, it is a discipline. Learning PKM

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books in perpetual beta

Harold Jarche

In addition, there is an expanded Part 2 on personal knowledge mastery ( PKM ), a foundational discipline for working in the network era and a creative economy. The future of valued, human work is in collaboratively addressing complex problems and coming up with creative solutions.

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Knowledge Management for Decision Memories

Harold Jarche

For complex work, Little KM is critical, as most of the knowledge required is implicit, and not easy to codify. ” Teams working in the complex domain have to make “probes” on a regular basis in order to understand the changing environment. complexity PKM Work