cynefin and pkm

Harold Jarche

I have taken the basic model I use to explain PKM, with teams in blue, communities in red, and networks in green, along two axes — high & low structure, and low & high abstraction. Complexity PKMastery

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Absorbing complexity with PKM

Harold Jarche

Anne Marie McEwan explains its effects, in Why Your Network is Your Life Support System : The concept implies that organisations that fail to distribute responsibility for absorbing complexity will eventually cease to be viable – they will not be resilient against shocks coming at them from their external environment. We both use social technologies to reach out into the complexity and try to make sense of it. This is PKM and the Seek > Sense > Share framework.

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working smarter with pkm — transcripts

Harold Jarche

They are supported by the Working Smarter with PKM field guide. Working Smarter with PKM (3 minute videos). It is how we keep up in a complex networked world. I have a series of three 3-minute videos presenting the personal knowledge mastery framework.

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PKM in practice

Harold Jarche

It imposes a heavy working load on working memory – that is cognitive load … Intrinsic cognitive load is the load complex material places on working memory. Cognitive load management is one of the four beneficial skills that can be acquired throughthe practice of personal knowledge mastery (PKM). While PKM is designed to lessen the cognitive load, learning how to develop this disciplined approach to sensemaking can actually increase the cognitive load. PKM Made Simple.

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PKM is making sense of complexity

Harold Jarche

This is what you find on the first page of most searches for PKM : Personal knowledge management (PKM) is a collection of processes that a person uses to gather, classify, store, search, retrieve, and share knowledge in his or her daily activities – Wikipedia. In my practice of PKM, and the Seek > Sense > Share framework, there is nothing artificial at all, and looking for automation only detracts from the real power of PKM.

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Why PKM?

Harold Jarche

Here is a short video introduction on why personal knowledge mastery ( PKM ) is becoming a required skill and mindset for professionals today. When you are only as good as your network, PKM becomes a necessity. Are things more complex now, than they were 5 or 10 years ago? I have noted that three types of insights that Klein observed through his 120 cases, can be developed through PKM – connections, coincidences and curiosity. Related: Why PKM Part 1.

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PKM Roles

Harold Jarche

This simple model has worked well in explaining the main concepts of PKM and helping others to individually construct a set of processes to make sense of the world and work more effectively. Over 10 years ago Patrick Lambe wrote a very good guide on the various roles one can have in PKM. – PKM: A DIY Guide to Knowledge Management. If you read the DIY guide, there are a series of questions to help identify your own tendencies in PKM.

PKM 208

my pkm story

Harold Jarche

PKM shifts responsibility. To a great extend PKM [personal knowledge management] is about shifting responsibility for learning and knowledge sharing from a company to individuals and this is the greatest challenge for both sides. By 2009, I saw PKM as the missing component of most enterprise KM efforts. There were many other PKM models put forth, in addition to Lilia’s original work. By late 2009, I described PKM as our part of the learning contract.

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organizational transformation through pkm

Harold Jarche

Work complexity is increasing. The guiding sense-making framework for change at the NHS is my Seek > Sense > Share PKM model. Innovation PKM “Those of us who work in organizational development and change management need to move to the edge, and quickly. You have been warned.” ” – Helen Bevan. Five Seismic Shifts are changing the world of work: Disruptive change is becoming the norm. Digital connection is revolutionizing communications.

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PKM in Action. Part 2

Harold Jarche

In PKM in Action Part 1 I gave a few examples of how people practice personal knowledge mastery. A good way of looking at PKM is as a method to improve serendipity, or fortuitous chance encounters. PKM practices do not have to be difficult. Two PKM methods I came across are the Fitness Circuit and Double-loop Learning to create micro-articles. Integrating PKM with team learning and knowledge management starts to connect personal learning with collaborative work.

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PKM and MOOC

Harold Jarche

But the MOOC can foster emergent learning, which makes it an optimal form for understanding complex issues. In the complex domain , combining PKM with more structure for social learning, using the MOOC format, can be an important addition to how workplace learning is supported. Informal Learning Learning NetworkedLearning PKM SocialLearning

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PKM in 34 pieces

Harold Jarche

One of my objectives with the current PKM Workshop [there''s still time to sign up] was to review most of my resources and work on developing new ones. Much of my work on PKM has been inspired by others. This graphic combines the work of several people into a single aide-mémoire on PKM and the Seek – Sense – Share framework.

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PKM in 2013

Harold Jarche

Personal knowledge management (PKM) is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. The PKM framework I have developed over the past eight years suggests two more steps: sense-making and sharing. PKM, or learning in networks, is a continuous process of seeking, sensing, and sharing. These directly align with the PKM framework of Seek, Sense, Share.

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What is your PKM routine?

Harold Jarche

The most important aspect of PKM is that it is personal. My colleague Jane Hart shared her daily PKM routine recently and it’s different from mine, which of course it should be. I recently chatted with Sacha Chua about PKM and archiving large blogs. So I would like to ask: What kind of PKM routine do you practice? In order to stick with a routine over time, people have to find what works for them.

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Complex knowledge

Harold Jarche

Last week I spent several hours each day, for four consecutive days, trying to share complex knowledge. I was reminded once again of how much time it takes to share complex (implicit) knowledge. PKM helps to create the bits that will enable the conversational flow. To really share complex knowledge takes a willingness to listen as well as the time and space to do so. complexity Learning Wirearchy

PKM and innovation

Harold Jarche

One way to practice these skills would be to promote personal knowledge management (PKM) in the workplace. In an organization where everyone is practising PKM, the chances for more connections increases. PKM is a framework that enables the re-integration of learning and work and can help to increase our potential for innovation. Innovation PKMIn the FastCoDesign article, How do you create a culture of innovation?

PKM 207

Barriers to PKM

Harold Jarche

A few weeks ago I asked my extended online network, “ What do you think is the biggest fear/need/barrier when it comes to adopting personal knowledge management (PKM) as a practice? ” Finding someone to talk to about PKM was a common response, as was the observation that management’s perception is often that not everyone has the same level of ability to do PKM sufficiently well. The complexity of multiple perspectives and solutions can be quite confusing.

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Organize for Complexity

Harold Jarche

” Well I think Niels has answered much of that question himself, in his recent book Organize for Complexity. We call this “disciplined practice” Fads like business analytics, knowledge management, and big data will never make organizations fit for complexity. This is why I now call PKM: Personal Knowledge Mastery ; to separate it from much of the traditional practice of knowledge management. So what does Organize for Complexity cover?

simple structures for complex problems

Harold Jarche

It is a suite of capabilities that foster an organizational culture that is constantly learning in order to understand and engage the complex environment in which it lives. The seeking, sense-making, and sharing of PKM can be the core communication technology* of a networked organization. * “Technology is the application of organized and scientific knowledge to solve practical problems.” – Harold Stolovitch. Promote the active practice of PKM: a.

social learning for complex work

Harold Jarche

It’s a question of complexity. Complex systems and learning how to work with them cannot be controlled. If you are working in a complex system, you will never be able to know everything. For instance, the environment and communities are complex systems that cannot be controlled, only influenced. This requires cooperation and collaboration between people to understand the complexity. Complexity SocialLearning“Carnegie Mellon’s Robert E.

Please tell me about your PKM

Harold Jarche

During one of our conversations in a local café, Jon suggested that in wirearchies, personal knowledge management (PKM) could become the new resumé. Considering that in complex, networked environments, where work is learning and learning is the work, would it not be better to find out how people are learning? Imagine an interview beginning with, “ Good day, Mister Jones, please sit down and tell us about your PKM. PKM Wirearchy

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The Power of Pull and PKM

Harold Jarche

PKM helps people stay focused on the edges of their knowledge and look for innovation and opportunity. The core is being managed by fewer internal staff and any work where complexity is not the norm will be of diminishing value. PKM enables tacit knowledge flows from the edge to the core and back. PKM is a process of moving knowledge from the edge (social networks) to the core (work teams) and back out to the edges. PKM covers the latter.

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simplifying the complexity

Harold Jarche

Complex Problems. I like complex problem-solving. Perhaps my most interesting project was when a client gave me a statement of work to ‘simplify the complexity’ I did not have a solution but felt that with my extended networked I would be able to solve their problem. While I offer my own workshops, like PKM and Social Learning , I can help clients create their own programs.

PKM: the basic unit of social business

Harold Jarche

Empowered individuals working in networks, not teams, will give organizations the flexibility they need to be creative and deal with complexity. People are more complex and multi-faceted than the simplistic view of Homo Economicus. In a complex world, unity is counter-productive. Organizations should support the individual sharing of information and expertise between knowledge workers, on their terms, using PKM methods & tools. PKM SocialBusiness

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Networked Learning (PKM) Workshop in Toronto

Harold Jarche

Tweet In just over a month’s time, I’ll be facilitating another one-day workshop on Networked Learning (PKM) at the University of Toronto’s iSchool Institute on Friday, 18 November 2011. Personal knowledge management (PKM) is an individual, disciplined process by which we make sense of information, observations and ideas. However, PKM is of little value unless the results are shared by connecting to others and contributing to meaningful conversations.

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PKM in 2010

Harold Jarche

This post is a continuation of Sense-making with PKM (March, 2009)]. What is PKM? PKM is an individual, disciplined process by which we make sense of information, observations and ideas. PKM can be looked at as three types of activities [note: I've reduced this from seven activities in my previous articles on PKM as I believe that a simpler process is easier to teach and to begin with]. Why PKM? One of the difficult aspects of PKM is triage, or sorting.

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PKM: to learn is to do

Harold Jarche

Multinational companies, like Domino’s, are using the PKM framework for leadership development, ensuring senior staff improve their sense-making and media literacy skills. PKM is a discipline that requires practice. A recent use for PKM is in supporting members of the Hearing First learning community: “There is a solution for personal learning in the Digital Age: Personal Knowledge Mastery (or PKM). The ‘P’ in PKM stands for Personal.

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in an increasingly complex world

Harold Jarche

Robert Warwick - Following a comprehensive literature review, heavily influenced by complexity sciences, we came up with seven essential criteria that are important to consider in an increasingly complex world, these were: Go out of your way to make new connections. Connections: develop an active PKM process, which is reviewed from time to time. complexity

PKM: a node in the learning network

Harold Jarche

Too often we think of learning as school, training as something that is delivered, and complex problems as solvable with enough effort and resources. But social learning in networks can help us deal with complexity by providing a platform to test out ideas and learn from and with each other. I have circled those activities at the bottom of this grid to show what personal knowledge management ( PKM ) enables. Tags: Informal Learning InternetTime Wirearchy PKM

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Other PKM processes

Harold Jarche

It seems that Stephen Downes isn’t enamoured with my PKM process : My first thought was, do I do it this way? All of my articles on PKM are descriptive, not prescriptive. Take what you need, as there are no “best practices&# for complex and personal learning processes.

Learning in Complexity

Harold Jarche

” @webestime – “Simple rules lead to complex behavior. ” @CharlesJennings – “in a complex world, continuous learning is the only option available to us” – Globalization, Complexity & Change. The challenges of jobs that deal with high levels of complexity and tacit interactions are best addressed through the development of core skills and capabilities, not through trying to teach sets of processes or facts.

Leading through turbulent times with PKM

Harold Jarche

In what BP’s oil spill says about management today , the author talks about the need to deal with increasing complexity, concluding: Navigating a business successfully through turbulent times requires the ability to deal with ambiguity, be resilient in the face of adversity, be authentic and have the innovative capacity to anticipate and respond to the unpredictable environment. Seek, Sense & Share in order to handle the complexity of the networked age.

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Social Learning, Complexity and the Enterprise

Harold Jarche

Our relationship with knowledge is changing as our work becomes more intangible and complex. PDL – Personal Directed Learning: from Clockwork & Predictable to Complexity & Surprising. Complexity, or maybe our appreciation of it, has rendered the world unpredictable, so the orientation of learning is shifting from past (efficiency, best practice) to future (creative response, innovation). In complex environments it no longer works to sit back and see what will happen.

learning in complexity and chaos

Harold Jarche

But more of our challenges are complex and cannot be solved in a standard way — inequality, refugees, populism, racism. Whenever people are involved, within a global context of climate change, the situation is likely complex. In complex situations there is less reliance on detailed plans and analysis and a greater emphasis on continuous experimentation coupled with good observation and tracking. We have to learn constantly in complexity. Complexity & Chaos.

The Connected Enterprise in Six Images

Harold Jarche

Communities complexity PKM SocialBusiness If networks are the new companies , then what does a connected enterprise look like?

PKM: our part of the social learning contract

Harold Jarche

We need context to understand complex issues and this can be provided by those we are connected to. PKM is an individual, disciplined process by which we make sense of information, observations and ideas. However, PKM is of little value unless the results are shared by connecting to others and contributing to meaningful conversations. As knowledge workers or citizens, PKM is our part of the social learning contract. Why is social learning important?

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apprendre dans un monde complexe et chaotique

Harold Jarche

This is a translation of learning in complexity & chaos. Mais, aujourd’hui, nous devons faire face à des problèmes complexes qui ne peuvent pas être résolus de manière standardisée — inégalités, réfugiés, populisme, racisme. Chaque fois que quelqu’un est impliqué dans le contexte mondial de changement climatique, la situation est probablement complexe. Les systèmes mécaniques sont compliqués, mais les systèmes humains sont complexes.

Learning and Working in Complexity Workshop

Harold Jarche

Learning & Working in Complexity Workshop. Part 3: Personal Knowledge Management (PKM) overview. Part 4: Setting up your own PKM system. Over several online and on-site presentations this past year, I’ve noticed a need for organizations to develop practical tools and contextual processes to manage information, knowledge and learning. I am offering a one-day workshop that encapsulates several years of “learning & working on the Web&#.

the keystone of the intelligent organization

Harold Jarche

The intelligent organization is based on a simple structure that has the flexibility to deal with complex situations. The human brain is the best interface for complexity. Complexity requires simple, adaptive organizational structures. Without intelligent communication ( PKM ), it would be impossible to have self-governance and self-managed teams. Complexity PKM SocialLearning

put on your dance shoes

Harold Jarche

Creative work is a constant dance between complexity and order, or curiosity and resolve, as Jony Ive explained in his acceptance speech as the first recipient of the Stephen Hawking Fellowship in 2018. Complexity(Let’s dance) for fear your grace should fall.

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A Swiss Army Knife for the Network Era

Harold Jarche

PKM: A Swiss Army knife for the Network Era. I am amazed at how personal knowledge mastery [ PKM ] is adapted to so many different situations, which attests to the usefulness of a simple framework to deal with complex problems. Part of PKM is critical thinking, or questioning assumptions, which is why it may be threatening to certain management systems. PKM helps to avoid silo-thinking. This year, PKM is being adopted on an even broader scale in the UK.

Sense-making Skills

Harold Jarche

Of these 10 activities, focused on academic success in learning from formal instruction, there are a few that are pertinent to PKM. But there are two sense-making activities that would fit well with a personal professional development discipline like PKM – Elaborative Interrogation & Self-explanation. Complexity PKM The most difficult part of personal knowledge mastery is developing a sense-making routine.

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The Connected Workplace

Harold Jarche

Our increasing interconnectedness is illuminating the complexity of our work environments. On the positive side , complex work can provide unique business advantages and creative work can help to identify new business opportunities. However, complex work is difficult to copy and creative work constantly changes. But if we agree that complex and creative work are where long-term business value lies, then learning amongst ourselves is the real work in organizations today.

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