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Don’t Underestimate the Value of Your Community Managers

Luis Suarez

As you well know, Rachel is the co-founder of The Community Roundtable, along with Jim Storer , a rather smart, helpful and very resourceful and talented peer to peer network of community builders that has been around for a couple of years already and that time and time again they keep producing some of the most amazing reports, and other brilliant deliverables, that one can find out there on the Social Web around the art of managing online communities, whether internal or external.

What Are the Chances of Pragmatic Pathways for Social Business?

Luis Suarez

It looks like the blog post I put together on “ The Fallacy of Social Networking ” seems to have hit a chord with a large number of folks out there and while I am still catching up with plenty of the conversations that have sparked as a result of it, including some pretty compelling commentary on the article itself (Thanks much everyone for those lovely comments! From Stress to Success – Pragmatic pathways for Social Business – John Hagel from SocialBizForum on Vimeo.


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My top 10 favourite resources from February

Jane Hart

” 2 – Future hipsters - this video started off Social Media Week, 7 February 2012. 3 - The collaboration pyramid (or iceberg) , Oscar Berg, 14 February 2012. What we see when we think of collaboration in the traditional sense (structured team-based collaboration) is the tip of the iceberg – teams who are coordinating their actions to achieve some goal. ” 4 - Relevance trumps ROI , Jay Cross, 15 February 2012.

Communities and Networks Connection Hotlists

Nancy White

The following are the top posts in March from featured sources based on social signals, with a few annotations from posts that I found useful. Twitter Compared to IM, Email and Forums - Collaborative Thinking , March 2, 2009. Social Media ROI: Measuring the unmeasurable? Again - Collaborative Thinking , March 12, 2009. Understanding Communities of Practice - Collaborative Thinking , March 6, 2009. Workflow 2.0 - Library Clips , March 23, 2009.