Collaborative co-design

Clark Quinn

In my previous post , I mentioned that we needed to start thinking about designing not just formal learning content, or formal learning experiences, but learning experiences in the context of the informal learning resources (job aids, social tools), and moreover, learning in the context of a workflow. I’d sold myself on this, when I realized just where my ITA colleagues would draw me up short: it’s still the thinking that we can design solutions a priori !

continuous learning for collaboration

Harold Jarche

Team collaboration tools support the real social learning at work. How can I collaborate better? Team collaboration. Collaboration is what happens when people work together for a common cause. To be effective, collaborative work needs to be done by cooperative people. Collaboration is working together for a common goal, often directed from above or outside the team. Jon Friedman identified three major problem areas in collaboration.

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Redesigning Learning Design

Clark Quinn

Of late, a lot of my work has been designing learning design. Helping orgs transition their existing design processes to ones that will actually have an impact. That is, someone’s got a learning design process, but they want to improve it. One idea, of course, is to replace it with some validated design process. Another approach, much less disruptive, is to find opportunities to fine tune the design. design strategy

Design 115

Designing to encourage “collaborative consumption”

Adaptive Path

A week ago, I posted to an internal list about collaborative consumption: Collaborative Consumption is a term used to describe a new kind of product and service use, away from ownership, and towards sharing, bartering, and the like. The trick to make collaborative consumption work is experience design. Collaborative consumption (to me) seems like something that explicitly rejects this. I’m curious what a slow experience design movement looks like?

Learning Design Insights

Clark Quinn

I attended a recent Meetup of the Bay Area Learning Design & Technology, and it led to some insights. I was tapped to host the Learning Design conversation (there were three others: LMS, Measurement, and Social Learning), and that meant that a subset of the group sat in on the discussion. I’d chosen to start with 3 or four questions to prompt discussion: What is good learning design? Are you doing good learning design? design

Design 137

Design for Doing

Clark Quinn

It occurs to me that we are too busy designing for learning, and that’s not what it’s about. My backwards design process suggested looking at the desired performance, and then working backwards. So it’s not just putting in place elements that support optimal execution, but it’s also about putting in place the elements that support cooperation and collaboration. Are you designing for doing? design strategy

Design 159

Is Design Thinking the “New Liberal Arts”?

Irving Wladawsky-Berger

Design thinking has become an increasingly popular topic of discussion over the past decade. Design is no longer just for physical objects, e.g. cars, bridges, shoes, jewelry, smartphones. Design thinking is now being applied to abstract entities, - e.g. systems, services, information and organizations, - as well as to devise strategies, manage change and solve complex problems. The application of design thinking beyond products isn’t new.

Design 214

imagining open collaboration

Harold Jarche

The type of knowledge we need to make critical decisions is often emergent, in that it emerges over time through what my colleague Clark Quinn calls ‘open collaboration’ “This is what decision-making looks like when it matters and it’s new: open collaboration … The details are not trivial, they’re critical. We need to learn when and how to collaborate. At work and in school we are pretty good at creating documentation to share explicit knowledge.

From Social Learning to Workforce Collaboration

Jane Hart

Eagle-eyed readers will have noticed that I’ve changed this blog’s title from “Learning in the Social Workplace” to “Workforce Collaboration” Why? So, since people learn from one another as a consequence of working together, rather than focusing exclusively on the learning, I think it is about helping them work collaboratively and enabling learning to take place as part of that process. Collaboration Social learning

Grand Unified Theory of Service Design, Systems Design, and Organization Design

Adaptive Path

I sat down with Jeff to pick his brain on putting the ‘service design’ in software-as-a-service. One is that I specialize in helping IT organizations and digital businesses bring together agile, DevOps, and design thinking in order to adopt new methodologies and be able to deliver more continuous value, so I’m really interested in the relationship between design and engineering and design and IT in particular. Very often, DevOps and design never speak.

Design 149

Immersion or collaboration?

Clark Quinn

I’m a fan of scenarios (read: serious games), to the point that I’ve written a book about how to design them! I’m also a fan of social learning, and consequently argue for the benefits of collaborative assignments. Really, if you’re responsible for learning design, you need to go farther: when would you use scenarios, role-plays, or collaborative assignments? How would you design such a practice? So: immersion, or collaboration?

Design Thinking and the Workplace Experience

Irving Wladawsky-Berger

Design has long played a major role in product innovation. But in the last few years, a shift has been underway bringing design to the very core of the business. “ The Evolution of Design Thinking : It’s no longer just for products. Leading-edge companies are leveraging design thinking to translate technological advances into compelling customer experiences in order to seize market share from more traditional competitors. Collaboration, co-creation, co-production.

Design 213

Open, Collaborative Trust Frameworks

Irving Wladawsky-Berger

ID³ , - the Institute for Institutional Innovation by Data Driven Design, - is a new multidisciplinary non-profit institution formed to develop architectural frameworks, open source software and educational content for the protection, sharing and monetization of sensitive data. Open, collaborative approaches have been successfully applied to the development of some of the most consequential, disruptive initiatives of the past few decades, like the World Wide Web and Linux.

A Design Approach to Human Flourishing

Adaptive Path

Anna Pohlmeyer is assistant professor in the Department of Industrial Design at TU Delft where she also co-chairs the Delft Institute of Positive Design, a research institute devoted to the study of design for human flourishing. We met when I toured TU Delft on a visit to the Netherlands early this year, and since then I’ve been intrigued by the work Anna, her collaborators, and students are doing in this area. There are multiple ways to design for happiness.

Design 216

An integrating design?

Clark Quinn

In a panel at #mlearncon, we were asked how instructional designers could accommodate mobile. I’ve advocated that we consider learning experience design, but increasingly I think we need performance experience design, where we look at the overall performance, and figure out what needs to be in the head, what needs to be in the world, and design them concurrently. ADDIE designs courses. design mobile strategy

Design 135

Piecing together collaboration and cooperation

Clark Quinn

In an insightful piece , Harold Jarche puts together how collaboration and cooperation are needed to make organizations work ‘smarter’, integrating workgroups with the broader social network by using communities of practice as the intermediary.

Are Instructional Designers Making Themselves Irrelevant?

Xyleme

So what does that mean for the poor instructional designer when over 70% of the learning they create delivers poor customer experiences? The easy thing for an instructional designer to do is to rely on simple instinct and maintain the status quo. Being static means being stale, and for instructional designers, stale content is the fastest road to irrelevancy. 3: Collaboration Lets Us Deliver Better Content Faster.

Design 211

Designing future organizations based on ethical foundations for AI

Trends in the Living Networks

We must start by thinking through the ethical issues and potential implications of AI, and from that designing the future organizations that will in turn shape all of society and the role of humans in creating value. That requires designing organizations very different than they are today.

The difference between social learning and social collaboration

Jane Hart

In my framework of Modern Workplace Learning (see diagram on right) I use the term s ocial collaboration to label an important new element of work of the modern-day L&D department. Here is a chart that shows the extent, as well as some of the features of different types of social learning in an organisation – with the red bordered area showing the work that can be described as social collaboration. So why is there a need to focus on social collaboration ?

The Do’s and Don’ts of Managing Designers

Adaptive Path

Are there common personality traits among designers that should shape the way they’re managed? Design managers naturally think about what they need from their team, but Bob Baxley , a design executive in Silicon Valley, believes it’s more interesting to consider what designers need from their manager in order to thrive. How designers want to be managed is an incredibly important topic that’s not getting much attention.

Design 159

Using a collaborative platform for brilliant learning

Jane Hart

Here’s the description of my presentation: If you are looking to introduce more social approaches to learning in your organisation – from augmenting face-to-face events or socializing formal online learning, to enabling and supporting communities of practice – then Jane Hart will introduce you to the approach she has taken at the Social Learning Centre that makes use of a social collaboration platform to power the social (learning) activities she organises and coordinates.

Facilitating collaborative learning: a recipe for success

Jane Hart

In the “e-learning era” the focus of training moved to designing and developing sophisticated, self-paced, online course content, and then managing access to it in a LMS. In other words the focus is not on creating lots of very stylish content and pushing it down to people, but on promoting social and collaborative learning, such that the learners fully participate in the learning experience.

Mass Collaboration Workshop, Day Three

Stephen Downes: Half an Hour

Darren Gergle Understanding and Bridging the Wikipedia Language Gap There is an extensive literature on Wikipedia, everything from collaboration to participation to embedded bias to the uses of Wikipedia data structures by AI and natural language processing application. Mass-Collaboration as a basis for procedures for e-participation Thomas Herrman How can several people be supported to contribute to the solving of problems in the social context?

Mass Collaboration Workshop, Day Two

Stephen Downes: Half an Hour

Note that coordination here is not really needed, in contrast to other systemss of mass collaboration. Response: I don''t think it is completely different - when you read an article, I understand some, I don''t understand some, I try to use it - I would lable this a collaborative process. This leads to the exploration of the potential for modeling collaborative knwoledge through its networks structure. They create content collaboratively.

Collaborative intelligence

Jay Cross

The title of her session: Evolving Collaborative Intelligence. Zann covered so much ground and presented so many provocative frameworks that I can only offer you a few sound bites from my notes: Collaborative intelligence is more important than collective intelligence. Collaborative intelligence taps the diversity of individuals, manifesting principles of evolutionary design to adapt to continually changing ecosystems.

Workshop on Mass Collaboration - Day One

Stephen Downes: Half an Hour

Introduction to the Workshop - Ulrike Cress Why a workshop in mass collaboration? Nature article on massively collaborative mathematics (see the wiki PolyMath). Can we design mass collaboration? A Brief History of Mass Collaboration Allan Collins, Northwestern University Homo sapiens traded with others many miles away, while Neandrathals did not. sofwtare engineers, LAN designers, etc. It was designed to help companies know what they know.

Instructional design: from “packaging” to “scaffolding”

Jane Hart

In this post I’m going to look at “ instructional scaffolding ” but in subsequent posts, I will consider “ scaffolding performance support & team collaboration ” in the workplace as well as “ scaffolding professional learning “ The concept of instuctional design is well known.

Design 218

Six habits for visual designers new to UX design.

Adaptive Path

I haven’t noticed much basic guidance for visual designers new to the UX world. Often these are positions designing for singular needs. As your files grow, fast design iteration can spin them out of control, especially on large projects. Being that UX design is by definition user-centric, it’s critical for visual practitioners to empathize with users. Siloing yourself strictly to visual design is too isolating.

Design 176

Agility through collaboration

Harold Jarche

Does instructional systems design (ISD) need more agility ? An ISD project team should be able to return to the Analysis or Design phase and make changes while instructional content Development is taking place. I wonder how many content development shops actually have a process that enables them to rebuild after the design specification has been signed off. Collaborative co-design is one more way to integrate work and learning, and give our organizations more agility.

Complexity and Collaboration

Harold Jarche

Collaboration is the only chance for a solution.&# Collaboration Is More Important Than Ever by @elsua. To us all, like I said, collaboration is not a nice thing to have, but a critical success factor of not only what we do, but who we are as knowledge workers doing Web work day in day out.

Designing Social Processing

Clark Quinn

There are some design principles involved. First, the assignment itself needs to be designed to involve valuable processing activities. If you’re asking them to collaborate to apply the knowledge to a problem (which I encourage), then you’ll want to find an application exercises the core knowledge in ways that is as closely related as possible to how they’ll need to apply it in the world. Tags: design social

A Design Approach to Human Flourishing

Adaptive Path

Anna Pohlmeyer is assistant professor in the Department of Industrial Design at TU Delft where she also co-chairs the Delft Institute of Positive Design, a research institute devoted to the study of design for human flourishing. We met when I toured TU Delft on a visit to the Netherlands early this year, and since then I’ve been intrigued by the work Anna, her collaborators, and students are doing in this area. There are multiple ways to design for happiness.

Design 144

Social Collaboration Services: the missing piece in the L&D jigsaw

Jane Hart

In the Workforce Development Services Framework there are 4 key service areas although there is a high level of overlap in the activities provided by the different service areas: Training/Instructional Services focus on designing, delivering and managing training, e-learning and/or blended learning events. Social Collaboration Services focus on supporting collaborative working and the building of internal networks, communities and collaboration spaces.

Designing for an uncertain world

Clark Quinn

My problem with the formal models of instructional design (e.g. Note: I let my argument lead where it must, and find I go quite beyond my intended suggestion of a broader learning design. However, most of our design models are predicated on knowing what we need people to do, and developing learning to deliver that capability. Now think about learning design. We are seeing richer design models. I realize I’ve gone quite beyond just instructional design.

Design 155

Thinking Context in the Design Process

Clark Quinn

I was talking to the ADL Mobile folks about mobile design processes, and as usual I was going on about how mobile is not the sweet spot for courses (augmenting yes, full delivery no). I had suggested that the real mobile opportunities are using sensors to do contextual things, and and I also opined that we really don’t have an instructional design model that adequately addresses taking context into account. design mobile

“collaboration is extremely important”

Harold Jarche

3) We are now in a new phase of disruptive management innovation … (6) Continuous improvement in the previous wave of disruptive innovation is now the collaborative intelligence of the second. (7) Encouraging online collaboration & discouraging unnecessary travel = prepared for disruption by @suw. Padmasree (CTO of Cisco Systems, on demand for collaboration): ComputerWorld. That’s the reason collaboration is extremely important.

Design Elements in a Personal Learning Environment

Stephen Downes: Half an Hour

In this paper I would like to address the core design elements in the development of a personal learning architecture being developed in the National Research Council''s Learning and Performance Support Systems program. This program builds on the National Research Council''s deep connection to the e-learning industry, including collaboration and commercialization across the sector. The NRC-designed MOOC differs significantly from traditional courses.

Design 197

When the Learner is the Teacher, Do We Need Instructional Designers?

Xyleme

It’s a new world out there for the Instructional Designer. When designing for mLearning, we need to put ourselves in the shoes of the user who is walking around with a very powerful tablet and/or smart phone. The camera, voice recorder, and collaboration features of the devices drive user-generated content that enable every user to be both teacher and student, and the device the collaboration space. Instructional designers are now learning facilitators.

Design 216

The collaboration field needs to cooperate

Harold Jarche

Eugene Kim looks at a variety of disciplines in the collaboration space, using LinkedIn network analysis to see if and how they are related. The resulting map, and Kim’s explanations are most interesting for anyone doing work related to enterprise collaboration. Collaboration and learning go hand in glove. However, they’re all in the business of collaboration. In the network era, collaboration specialists need to cooperate.

Blog Post: Future Caf�: the future of visual collaboration tools

David Gurteen

What I consider to be one of the more powerful of the applications is the Future Café - a Café that is intentionally designed to explore trends and issues that shape, influence or in some way impact the future. By David Gurteen One of the challenges I have in seeing the Knowledge Café more widely adopted is conveying its power as a "group thinking" or "group sensemaking" tool and how it can be adapted for a wide variety of purposes.

Workforce collaboration in the network era

Harold Jarche

Any job could be generically designed and then filled by the most suitable applicant. Social media are merely a conduit for collaboration. Social business emerges from social learning that itself emerges from collaborative work. As workers become more collaborative and networked, they will bypass non-contributing nodes. Tweet Hyperlinks subvert hierarchy, and networks subvert standardization.

Anticipating the Next Wave of Experience Design

John Hagel

Experience design has emerged in part as a response to this growing need we all have.   It is no longer enough to design products and services so that they have aesthetic appeal and perform well.    We are on the cusp of another major shift in the focus of experience design, one that moves far beyond the impact of individual products and services. The design challenge becomes how to design experiences that maximize flow.

Design 183

Why your networks and collaboration are at the heart of the value you create

Trends in the Living Networks

So whilst on the one hand we need to be specialists, experts at something very specific; the corollary of that is that we have to be better at collaboration. This is a more interdependent world than ever before, so customers are looking to work with people who are good at collaborating and bring a network of connections with them.”. The post Why your networks and collaboration are at the heart of the value you create appeared first on Trends in the Living Networks.