Once more, across that chasm
MAY 27, 2010
Geoffrey Moore’s analogy of “ crossing the chasm ” is that any new technology is quickly adopted by innovators and early adopters, but there is a chasm to cross in order to get the more pragmatic majority to adopt the new technology. My consulting work is mostly bridging the chasm: I am an early adopter myself, and use this experience to work with the early pragmatic majority. Workflow Learning (including wider acceptance of performance support instead of training).