What Does the Training Department Do When Training Doesn’t Work?

Charles Jennings

In the ROI world the perfect solution consists of a identifying a clear causal chain linking and isolating training input with ‘hard numbers’ of output. Sometimes isolating ROI is easy, sometimes it’s impossible. Learning in the workflow is the way forward.

To Really Drive Enterprise 2.0 Forward We Need A Behaviour Change

Dan Pontefract

Laurie Buczek writes “ the big failure of social business is a lack of integration of social tools into the collaborative workflow.” They forget adoption occurs only when people behave in a way that allows collaboration to manifest across an organization.

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Dear C-Suite: We Don’t Do Training Anymore

Dan Pontefract

It seems as though the C-Suite doesn’t care if the training has ROI but the bad news is they still think the content comes in the form of a course, regardless of whether it’s short (42 per cent) or not short (58 per cent).

Learning Content Management Systems (LCMS) for Managing Course Assets

Tony Karrer

They also handle asset management, but I really have not been seeing the kind of large scale adoption of LCMS products for that purpose. What’s the ROI for spending time doing this? This is what Dawn Poulos talks about in How NOT to adopt an LCMS. You still do get back to the core questions: Are people using an LCMS to manage content assets and workflow across the enterprise?

Course 131

Social shifts the focus from Presales to Aftersales

Martijn Linssen

While a vast part of the social evangelists was either desperately trying to frantically avoid the topic of ROI or looking very hard for business cases justifying Marketing 2.0, Subscribe Top Posts Generations, Social and Enterprise: adopt vs adapt Enterprise 2.0:

Pick of the Month: May 2012

Jane Hart

but rather a new organizational learning approach, where learning is integrated into the workflow. On the contrary, when we adopt the informal first mindset, informal learning becomes the central offering.”

My top 10 favourite resources from February

Jane Hart

” 4 - Relevance trumps ROI , Jay Cross, 15 February 2012. If a department is not part of the networked workflow, or tries to block it, it is part of the problem.” “Just gaining widespread adoption — getting people to use the technology — can present a major hurdle.

Communities and Networks Connection Hotlists

Nancy White

Social Media ROI: Measuring the unmeasurable? Social media ROI - a calculator for not for profit campaigns - FreshNetworks , March 25, 2009. Workflow 2.0 - Library Clips , March 23, 2009. User Adoption Strategies for Lotus Connections - Michael Sampson - Currents , April 8, 2009.