The State of AI Adoption - High Performers Show the Way

Irving Wladawsky-Berger

For the past few years, the McKinsey Global Institute has been conducting a yearly survey to assess the state of AI adoption. Its 2017 survey of over 3,000 AI-aware executive found that outside the technology sector, AI adoption was at an early, often experimental stage. Overall, the 2018 survey found that while the business world had begun to adopt AI, few companies had in place the foundational building blocks that would help them to generate value from AI at scale.

How Not to Adopt an LCMS


Companies that adopt a new LCMS are challenging the status quo, reimagining the way content is typically authored, created and delivered. Here are some of the most common mistakes organizations make when adopting a new LCMS: Trying to shoe-horn existing process into a new system. One of the reasons organizations adopt an LCMS is to increase efficiency by streamlining processes, which often requires reimagining — and even removing — some of the existing processes.


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How to Support the Widespread Adoption of AI

Irving Wladawsky-Berger

Only 8% of firms are engaged in practices that support widespread adoption. To support the widespread adoption of AI, companies must make three fundamental shifts. Productivity studies at both the firm level and the establishment (or plant) level during the period 1995-2008 reveal that the firms that saw high returns on their technology investments were the same firms that adopted certain productivity-enhancing business practices.”.

Five Ways People Adopt And Love Change

Adaptive Path

Luckily, a communications expert named Everett Rogers looked deep and long at how human beings actually look at and choose to adopt something new and innovative. I love this because Rogers doesn’t look at what sells, but at what actually gets adopted and really, truly used. I’ve found his 5 Factors most useful not near the completion of a program of work, but from the very start to consider onboarding and adoption just as much as a part of the experience as everyday use.

Complexity and Public Administration

Dave Snowden

Some 10 years ago now when I first became interested in how complexity science might be used in public administration there was a body of thinking but relatively few practical examples of applications. This has brought attention to approaches informed by complexity science for working with intractable problems as well as a way to square the circle of making localization workable and relevant. So what is applying complexity thinking to public policy really all about?

The Complex Nature of Cloud-based Innovation

Irving Wladawsky-Berger

A recent McKinsey study on Cloud and Innovation observed that “The problem in many cases is that adopting cloud technologies is an IT initiative, which means that cloud solutions are all around improving IT and IT productivity. Unless companies are asking themselves how to use the cloud to disrupt their own business models or someone else’s, then adopting the cloud is just another IT project.”.

Managing Complex, Disruptive Innovations - Some Lessons Learned

Irving Wladawsky-Berger

You don’t really know how quickly the new innovations will be adopted in the marketplace. But given the complexity of the changes involved, they would likely take place as a series of incremental, evolutionary steps, not as a rip-and-replace transformation. When dealing with other more recent complex initiatives, - e.g., cloud computing , social business , digital money and payments , - I find myself reflecting back on my experiences with the e-business strategy.

Social Learning, Complexity and the Enterprise

Harold Jarche

Our relationship with knowledge is changing as our work becomes more intangible and complex. PDL – Personal Directed Learning: from Clockwork & Predictable to Complexity & Surprising. Complexity, or maybe our appreciation of it, has rendered the world unpredictable, so the orientation of learning is shifting from past (efficiency, best practice) to future (creative response, innovation). In complex environments it no longer works to sit back and see what will happen.

On the Complex Evolution toward Mobile Digital Payments

Irving Wladawsky-Berger

In addition, by reaching out to financial institutions, merchants, application developers and others, Apple is helping bring together the different players in the payments ecosystem, something that’s absolutely essential to succeed in such a complex undertaking. A safe, reliable, secure, and affordable platform, open and shared among market participants, will act as the catalyst of financial inclusion and will foster adoption of basic financial services at a large scale.”.

Complexity in Government

Dave Snowden

To see a whole government start to shift towards complexity theory as a new paradigm of government is mist encouraging. My argument was that we in a phase shift period, between the paradigm of systems dynamics (process, scenario planning, learning organisation) and complexity theory (fragmented sense-making, use of human sensor networks, the inter-connectivity of social computing etc.). Today was the first day of my three day programme at the Civil Service College in Singapore.

Growing Up in a Complex World

Irving Wladawsky-Berger

The primary challenge emerging out of the CEO conversations was complexity - the fact that CEOs now operate in a world that is substantially more volatile, uncertain and complex. Inheriting a Complex World: Future Leaders Envision Sharing the Planet invited graduate and undergraduate students to participate in a Web-based survey between October 2009 and January 2010. They grew up in a complex world. Several weeks ago IBM released its 2010 Global CEO Study.

The Puzzling Technology Adoption Discrepancy Between Individuals and Institutions

Irving Wladawsky-Berger

The Foundation index, measures the fast moving advances in technology performance and adoption, as well as the shifts of global public policy that are reducing the barriers to entry and movement. I was particularly intrigued by The burdens of the past , a report which focuses on the growing gap between individuals and institutions in their adoption of knowledge-sharing technologies. . This discrepancy in technology adoption has been observed for the past few years.

Diversity, complexity, chaos and working smarter

Harold Jarche

Complexity, chaos and enterprise-architecture ~ by @tetradian – via @DavidGurteen [explores the under-represented Chaotic domain of Dave Snowden's Cynefin framework]. question “How do we get adoption for social software?” he linked adoption to passion and performance (“If you are interested in performance you have to be interested in passion”). It is accepted that rapid change and the complexity of overlapping issues is the norm.

Would a Distributed Model of Government be More Suitable for a Complex, Diverse 21st Century Democracy?

Irving Wladawsky-Berger

While business and government have clearly different objectives, many of the challenges involved in managing a complex, fast changing organization are similar. If large global companies have had to embrace a more distributed management style, why not large, complex governments? These are extremely complex issues that will take decades to resolve. Last week I wrote about the forces that, in my opinion, are contributing to an increasingly polarized America.

AI Is Mostly About Business Value, Not Technology

Irving Wladawsky-Berger

But it’s much harder to quantify the more complex benefits of AI, such as better insights and decision making. Companies that are slow to adopt these productivity improvements will find themselves at a serious competitive disadvantage.

How Can Blockchain Become a Truly Transformative Technology?

Irving Wladawsky-Berger

As firms increasingly rely on supply chain partners for many of the functions once done in-house, managing their increasingly complex operations across a network of interconnected institutions has become major challenge.

Ten IT Predictions for the Post-Pandemic New Normal

Irving Wladawsky-Berger

Complex Systems Economic Issues Education and Talent Innovation Management and Leadership Services Innovation Technology and Strategy

New Directions for Government in the Digital Age

Irving Wladawsky-Berger

A month later, McKinsey & Company added , “We have vaulted five years forward in consumer and business digital adoption in a matter of around eight weeks.”. It is about adopting appropriate digital technologies to change how we work and deliver public value in the digital economy. …

Next Generation Evaluation: Embracing Complexity, Connectivity, and Change

Beth Kanter

The guide is useful for those beginners and early adopters alike. Last spring at the “ Advancing Social Media Measurement for Foundations ” meeting convened by Robert Wood Johnson Foundation, practitioners from social media, measurement, evaluation, programs, communication, and philanthropy worked on a synthesis of these disciplines to address measurement.

How Covid Is Reordering the Global Economy

Irving Wladawsky-Berger

It seems likely that many firms will adopt a model in which large numbers split their working hours between solitary work at home and collaboration in the office.”.

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Design Principles for Complex, Unpredictable, People Oriented Systems

Irving Wladawsky-Berger

An IBM Global CEO Study conducted in 2010 concluded that complexity was the primary challenge emerging out of its conversations with 1,500 CEOs and senior government officials. CEOs told us they operate in a world that is substantially more volatile, uncertain and complex. Over the past several years, we have seen a rising emphasis on design, creativity and holistic thinking in business to help us deal with an increasingly volatile, unpredictable complex world.

The State of AI in the Enterprise

Irving Wladawsky-Berger

All of these respondents were early AI adopters compared with their counterparts in an average company, - 90% were directly involved in their company’s AI projects, and 75% said that they had an excellent understanding of AI. 63% of respondents had adopted machine learning, an increase of 5% over the 2017 survey and 50% were using deep learning. 62% had adopted natural language processing, compared to 53% in 2017, while 57% were using computer vision.

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AI Technologies Are Fundamentally Changing How Work Gets Done

Irving Wladawsky-Berger

The decreased task requirements are likely due to employers’ seeking greater focus from workers and the early adoption of AI and machine learning, indicating a fundamental shift in the way work gets done.

Looking back at the Acorn Study; Part 5: Looking backwards, looking forwards

Dave Snowden

However, some unexpected things are what’s getting in the way of broader adoption. Anthro-complexity Blogs Cynefin Centre Climate Change programme SeriesThis week we are looking at the dimension of time.

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An Increasingly Digital “New Normal”

Irving Wladawsky-Berger

Good design aims to make our interactions with complex products and institutions, - e.g., a business, a healthcare provider, a classroom, a government function, - as appealing and intuitive as possible. Adoption of new technologies and working models. Given the huge complexities and challenges of this forced virtualization, organizations must take advantage of agile kinds of methods to help them simplify, focus, and avoid being overwhelmed.

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The Real Business of Blockchain

Irving Wladawsky-Berger

It has yet to cross the chasm from a market dominated by early adopters to a wider mainstream market. Blockchain and Identity Complex Systems Economic Issues Education and Talent Innovation Management and Leadership Society and Culture Technology and Strategy Virtual Worlds

The Urgent Need to Strengthen the Nation’s Resilience

Irving Wladawsky-Berger

Biological systems have long been an inspiration in the study of complex systems. Digitization and AI adoption. Another, recent McKinsey report on the state of AI adoption found that while AI is becoming more mainstream, “much work remains to scale impact, manage risks, and retrain the workforce,” in over 95% of companies. We can expect the rate and pace of digitization and AI adoption to significantly increase.

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How to Survive and Thrive in a World of Disruption

Irving Wladawsky-Berger

Tillman and Jacoby define agility as “the organizational capacity to effectively detect, assess and respond to environmental changes in ways that are purposeful, decisive and grounded in the will to win.” Given the uncertainty and complexity of the competitive environment, an agile culture and mindset is a particularly important strategic advantage to all organizations, - from the largest to the smallest, regardless of industry or geography.

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Reconnecting Society and Reopening the Economy

Irving Wladawsky-Berger

Instead, many national and state governments adopted two distinct sets of actions, the hammer and the dance. A few months ago, MIT Connection Science held it’s annual Sponsors’ Meeting online. The virtual meeting included a number of very interesting presentations.

Even When Plans Are Useless, Planning Is Indispensable

Irving Wladawsky-Berger

The impact of Covid-19 is much bigger, affecting consumer demand as well as supply chains all over the world, and likely to last quite a bit longer. “Today’s supply chains are global and more complex than they were in 2003,” with factories all over the world affected by lockdowns and quarantines. Instead, it should have been done as part of the company’s resilience planning, - especially for large, complex enterprises that typically have thousands of suppliers all around the world.

Measuring the Effectiveness of Social Distancing Policies

Irving Wladawsky-Berger

A couple of weeks ago, the Atlas research group started to apply their geolocation data and methods to analyze the effectiveness of the social distancing policies adopted in the New York metropolitan area in response to the Covid-19 pandemic. Artificial Intelligence Complex Systems Data Science and Big Data Economic Issues Healthcare Systems Management and Leadership Political Issues Society and Culture

Why Some AI Efforts Succeed While Many Fail

Irving Wladawsky-Berger

Artificial Intelligence Complex Systems Data Science and Big Data Economic Issues Education and Talent Innovation Management and Leadership Society and Culture Technology and StrategyWinning with AI , - a 2019 report based on a survey jointly conducted by the MIT Sloan Management Review and the Boston Consulting Group , - found that 90% of respondents agree that AI represents a business opportunity for their company.

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Blockchain - the Networked Ecosystem is the Business

Irving Wladawsky-Berger

The essence of blockchain, notes the report , is that the unit of competition is the networked ecosystem , no longer a single enterprise. “As blockchain adoption continues to gather momentum, organizations must approach their blockchain strategies with the same rigor and commitment as any other new and transformative strategies. For example, e-mail and the Web played a crucial role in the mainstream adoption of the Internet in the early-to-mid 1990s.

Is Blockchain Ready to “Cross the Chasm”? Lessons from the Internet

Irving Wladawsky-Berger

Earlier this year, IBM conducted the largest study to date on the state of adoption of blockchain. These survey results are not surprising for a technology as new and complex as blockchain. With such technologies, you typically have a relatively small number of early adopters. A larger number of followers are waiting to learn from the early adopters’ experiences, while the laggards are not yet sure what the technology is about or if it applies to them.

Scenario Planning - Formulating Strategy in the Face of High Uncertainty

Irving Wladawsky-Berger

Complex Systems Data Science and Big Data Economic Issues Education and Talent Future of Work Management and Leadership Media and Communications Political Issues Society and Culture Technology and Strategy“How can we formulate strategy in the face of uncertainty?,” asks Learning from the Future , a recent Harvard Business Review article by Peter Scoblic , in its opening sentence.

Could AI Reshape the Global Balance of Power?

Irving Wladawsky-Berger

serious mistakes and unintended consequences if public and private sector institutions adopt powerful AI technologies before they’re ready. The report recommends that national security agencies adopt AI-enabled systems in key areas where AI can help them better understand and execute their missions.

The Productivity Paradox: Digital Abundance and Scarce Genius

Irving Wladawsky-Berger

Jobs requiring expert problem solving and complex communication skills have significantly expanded with the earnings of the educated workers need to fill such jobs rising steadily. “In 2008, the top 25 percent of US workers earned more than half of all labor income, the top 2.5 Overall, the survey found that the business world is beginning to adopt AI, but only 21% reported using AI throughout their companies.

The Transformative Power of Blockchain

Irving Wladawsky-Berger

Motivational. “An enterprise blockchain benefits from a built-in incentive system to help accelerate the adoption curve,” such as loyalty-point-like tokens to encourage participation in the blockchain ecosystem. . The business transactions are managed in a distributed and shared ledger with transparency and visibility across the network without any complex and hierarchical nature.”.

Artificial Intelligence is Ready for Business; Are Businesses Ready for AI?

Irving Wladawsky-Berger

asks McKinsey in a recently published report - Artificial Intelligence: the Next Digital Frontier. “AI adoption outside of the tech sector is at an early, often experimental stage,” is the report’s succinct answer. “Few firms have deployed it at scale.”. Only 20 percent of respondents had adopted AI at scale in a core part of their business. 40 percent were partial adopters or experimenters, while another 40 percent were essentially contemplators.

Post-Pandemic, Is the World Likely to Become Significantly Less Flat?

Irving Wladawsky-Berger

M ost everyone expects that the pandemic will accelerate the rate and pace of digitization, AI adoption and automation. Complex Systems Economic Issues Education and Talent Future of Work Innovation Management and Leadership Political Issues Services Innovation Society and Culture Technology and Strategy

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A Framework for Building AI Capabilities

Irving Wladawsky-Berger

But, despite its market acceptance, a recent McKinsey report found that AI adoption is still at an early, experimental stage, especially outside the tech sector. Based on a survey of over 3,000 AI-aware C-level executives across 10 countries and 14 sectors, the report found that 20 percent of respondents had adopted AI at scale in a core part of their business, 40 percent were partial adopters or experimenters, while another 40 percent were still waiting to take their first steps.

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Impact of an Aging Population on Economic Growth and Automation

Irving Wladawsky-Berger

In Demographics and Automation , published in March, 2019, Acemoglu and Restrepo analyzed the impact of an aging labor force on economic growth and automation based on a simple model of technology adoption and innovation. Countries experience more rapid aging, - e.g. Japan, Germany, South Korea, - are also the ones at the forefront of adopting industrial robots. The world has been stuck in an era of slow economic growth over the past decade.

The Economic Value of Digital Identity

Irving Wladawsky-Berger

Designed carefully and scaled to high levels of adoption in multiple application areas, it can also create significant economic value, particularly in emerging economies, with benefits for both individuals and institutions. Blockchain and Identity Complex Systems Data Science and Big Data Economic Issues Innovation Management and Leadership Political Issues Services Innovation Society and Culture Technology and StrategyIdentity plays a major role in our everyday life.

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