Learning: an anthro-complexity perspective

Dave Snowden

That goal of alignment is common to both, as is the pattern of consultancy-driven adoption in organisations. The whole scale, company-wide adoption of a new ‘thing’ with the promise of transformation. So does anthro-complexity provide an answer?

At the Complexity turn …

Dave Snowden

What I might deem the Complexity Turn which lies in a new synthesis of science and the humanities is at that point. Some people just can’t help wanting to be on the latest wave, so whatever is the ‘in thing’ will find in them an early adopter and promoter.


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The State of AI Adoption - High Performers Show the Way

Irving Wladawsky-Berger

For the past few years, the McKinsey Global Institute has been conducting a yearly survey to assess the state of AI adoption. Its 2017 survey of over 3,000 AI-aware executive found that outside the technology sector, AI adoption was at an early, often experimental stage.

How Not to Adopt an LCMS


Companies that adopt a new LCMS are challenging the status quo, reimagining the way content is typically authored, created and delivered. Here are some of the most common mistakes organizations make when adopting a new LCMS: Trying to shoe-horn existing process into a new system. One of the reasons organizations adopt an LCMS is to increase efficiency by streamlining processes, which often requires reimagining — and even removing — some of the existing processes.

How to Support the Widespread Adoption of AI

Irving Wladawsky-Berger

Only 8% of firms are engaged in practices that support widespread adoption. To support the widespread adoption of AI, companies must make three fundamental shifts. Productivity studies at both the firm level and the establishment (or plant) level during the period 1995-2008 reveal that the firms that saw high returns on their technology investments were the same firms that adopted certain productivity-enhancing business practices.”.

Five Ways People Adopt And Love Change

Adaptive Path

Luckily, a communications expert named Everett Rogers looked deep and long at how human beings actually look at and choose to adopt something new and innovative. I love this because Rogers doesn’t look at what sells, but at what actually gets adopted and really, truly used. I’ve found his 5 Factors most useful not near the completion of a program of work, but from the very start to consider onboarding and adoption just as much as a part of the experience as everyday use.

Complexity and Public Administration

Dave Snowden

Some 10 years ago now when I first became interested in how complexity science might be used in public administration there was a body of thinking but relatively few practical examples of applications. This has brought attention to approaches informed by complexity science for working with intractable problems as well as a way to square the circle of making localization workable and relevant. So what is applying complexity thinking to public policy really all about?

in an increasingly complex world

Harold Jarche

Robert Warwick - Following a comprehensive literature review, heavily influenced by complexity sciences, we came up with seven essential criteria that are important to consider in an increasingly complex world, these were: Go out of your way to make new connections. Adopt an open, enquiring mind-set, refusing to be constrained by current horizons. Embrace uncertainty and be positive about change – adopt an entrepreneurial attitude. complexity

Managing Complex, Disruptive Innovations - Some Lessons Learned

Irving Wladawsky-Berger

You don’t really know how quickly the new innovations will be adopted in the marketplace. But given the complexity of the changes involved, they would likely take place as a series of incremental, evolutionary steps, not as a rip-and-replace transformation. When dealing with other more recent complex initiatives, - e.g., cloud computing , social business , digital money and payments , - I find myself reflecting back on my experiences with the e-business strategy.

Social Learning, Complexity and the Enterprise

Harold Jarche

Our relationship with knowledge is changing as our work becomes more intangible and complex. PDL – Personal Directed Learning: from Clockwork & Predictable to Complexity & Surprising. Complexity, or maybe our appreciation of it, has rendered the world unpredictable, so the orientation of learning is shifting from past (efficiency, best practice) to future (creative response, innovation). In complex environments it no longer works to sit back and see what will happen.

On the Complex Evolution toward Mobile Digital Payments

Irving Wladawsky-Berger

In addition, by reaching out to financial institutions, merchants, application developers and others, Apple is helping bring together the different players in the payments ecosystem, something that’s absolutely essential to succeed in such a complex undertaking. A safe, reliable, secure, and affordable platform, open and shared among market participants, will act as the catalyst of financial inclusion and will foster adoption of basic financial services at a large scale.”.

Complexity in Government

Dave Snowden

To see a whole government start to shift towards complexity theory as a new paradigm of government is mist encouraging. My argument was that we in a phase shift period, between the paradigm of systems dynamics (process, scenario planning, learning organisation) and complexity theory (fragmented sense-making, use of human sensor networks, the inter-connectivity of social computing etc.). Today was the first day of my three day programme at the Civil Service College in Singapore.

Growing Up in a Complex World

Irving Wladawsky-Berger

The primary challenge emerging out of the CEO conversations was complexity - the fact that CEOs now operate in a world that is substantially more volatile, uncertain and complex. Inheriting a Complex World: Future Leaders Envision Sharing the Planet invited graduate and undergraduate students to participate in a Web-based survey between October 2009 and January 2010. They grew up in a complex world. Several weeks ago IBM released its 2010 Global CEO Study.

Diversity, complexity, chaos and working smarter

Harold Jarche

Complexity, chaos and enterprise-architecture ~ by @tetradian – via @DavidGurteen [explores the under-represented Chaotic domain of Dave Snowden's Cynefin framework]. question “How do we get adoption for social software?” he linked adoption to passion and performance (“If you are interested in performance you have to be interested in passion”). It is accepted that rapid change and the complexity of overlapping issues is the norm.

The Puzzling Technology Adoption Discrepancy Between Individuals and Institutions

Irving Wladawsky-Berger

The Foundation index, measures the fast moving advances in technology performance and adoption, as well as the shifts of global public policy that are reducing the barriers to entry and movement. I was particularly intrigued by The burdens of the past , a report which focuses on the growing gap between individuals and institutions in their adoption of knowledge-sharing technologies. . This discrepancy in technology adoption has been observed for the past few years.

Would a Distributed Model of Government be More Suitable for a Complex, Diverse 21st Century Democracy?

Irving Wladawsky-Berger

While business and government have clearly different objectives, many of the challenges involved in managing a complex, fast changing organization are similar. If large global companies have had to embrace a more distributed management style, why not large, complex governments? These are extremely complex issues that will take decades to resolve. Last week I wrote about the forces that, in my opinion, are contributing to an increasingly polarized America.

The Current State of Cloud Computing

Irving Wladawsky-Berger

What’s the current state of cloud computing? “The need for superior speed and agility continues to push companies toward cloud adoption,” said a recent McKinsey article, Debunking seven common myths about cloud.

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Understanding the Impact of Cybersecurity on International Trade

Irving Wladawsky-Berger

A recent McKinsey survey found that the pandemic has accelerated the overall adoption of digital technologies and applications by three to seven years in just a few months.

The Evolving Role of the CIO

Irving Wladawsky-Berger

Pilots have also been the most aggressive adopters of AI and automation technologies, with 45% having done so compared to 36% of co-pilots and 33% of engineers.

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Business and Technology Predictions for 2021 and Beyond

Irving Wladawsky-Berger

The adoption of new technological behaviours in response to the pandemic, from video-conferencing to online shopping, means usage has already reached levels that were not expected for many more years,” noted The Economist several months later.

The New Joint Cyber Defense Collaborative

Irving Wladawsky-Berger

A recent McKinsey survey found that the pandemic had accelerated the overall adoption of digital technologies and online applications by three to seven years in just a few months.

Cloud's Trillion Dollars 2030 Potential

Irving Wladawsky-Berger

Over the past year, a number of articles have pointed out that, in response to the pandemic, digital adoption by business and consumers has already reached levels that weren’t expected for many years. Adoption of emerging technologies. Adopt agile, cloud-native ways of working.

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AI Is Mostly About Business Value, Not Technology

Irving Wladawsky-Berger

But it’s much harder to quantify the more complex benefits of AI, such as better insights and decision making. Companies that are slow to adopt these productivity improvements will find themselves at a serious competitive disadvantage.

The Transformation of Logistics in the Retail Industry

Irving Wladawsky-Berger

In practice, however, these innovations have either not yet come to market or are only slowly being adopted.”. Complex Systems Data Science and Big Data Economic Issues Future of Work Innovation Services Innovation Smart Systems Society and Culture Technology and Strategy

Revitalizing US Manufacturing

Irving Wladawsky-Berger

While labor costs continue to be important, - especially for low-margin, commodity product, - companies in many industries are taking a closer look at the downsides of offshoring and complex supply chains.

Naturalising narrated

Dave Snowden

I should also make clear at this point my gratitude to, and respect for, the work that Mike has put into understanding not only Cynefin but the wider fields of complexity and systems. The fact that Cybernetics had addressed issues of complexity is without question.

The Urgent Need for Wide-Scale Upskilling

Irving Wladawsky-Berger

Government - “Adopt an agile approach to driving national upskilling initiatives, working with business, non-profits and the education sector;”. ? Few topics are as important as the future of work in our 21st century digital economy.

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Next Generation Evaluation: Embracing Complexity, Connectivity, and Change

Beth Kanter

The guide is useful for those beginners and early adopters alike. Last spring at the “ Advancing Social Media Measurement for Foundations ” meeting convened by Robert Wood Johnson Foundation, practitioners from social media, measurement, evaluation, programs, communication, and philanthropy worked on a synthesis of these disciplines to address measurement.

Ten IT Predictions for the Post-Pandemic New Normal

Irving Wladawsky-Berger

Complex Systems Economic Issues Education and Talent Innovation Management and Leadership Services Innovation Technology and Strategy

Design Principles for Complex, Unpredictable, People Oriented Systems

Irving Wladawsky-Berger

An IBM Global CEO Study conducted in 2010 concluded that complexity was the primary challenge emerging out of its conversations with 1,500 CEOs and senior government officials. CEOs told us they operate in a world that is substantially more volatile, uncertain and complex. Over the past several years, we have seen a rising emphasis on design, creativity and holistic thinking in business to help us deal with an increasingly volatile, unpredictable complex world.

Leveraging Cloud Computing to Enhance the Nation’s Cybersecurity

Irving Wladawsky-Berger

In the report ’ s final section, A Policy Agenda for Cloud Computing , he outlines several key steps that governments should take to support the development and adoption of cloud-based cybersecurity. Spur Cloud Adoption by the Private Sector.

New Directions for Government in the Digital Age

Irving Wladawsky-Berger

A month later, McKinsey & Company added , “We have vaulted five years forward in consumer and business digital adoption in a matter of around eight weeks.”. It is about adopting appropriate digital technologies to change how we work and deliver public value in the digital economy. …

The State of AI in the Enterprise

Irving Wladawsky-Berger

All of these respondents were early AI adopters compared with their counterparts in an average company, - 90% were directly involved in their company’s AI projects, and 75% said that they had an excellent understanding of AI. 63% of respondents had adopted machine learning, an increase of 5% over the 2017 survey and 50% were using deep learning. 62% had adopted natural language processing, compared to 53% in 2017, while 57% were using computer vision.

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Even When Plans Are Useless, Planning Is Indispensable

Irving Wladawsky-Berger

The impact of Covid-19 is much bigger, affecting consumer demand as well as supply chains all over the world, and likely to last quite a bit longer. “Today’s supply chains are global and more complex than they were in 2003,” with factories all over the world affected by lockdowns and quarantines.

An Increasingly Digital “New Normal”

Irving Wladawsky-Berger

Good design aims to make our interactions with complex products and institutions, - e.g., a business, a healthcare provider, a classroom, a government function, - as appealing and intuitive as possible. Adoption of new technologies and working models.

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How Covid Is Reordering the Global Economy

Irving Wladawsky-Berger

It seems likely that many firms will adopt a model in which large numbers split their working hours between solitary work at home and collaboration in the office.”.

Flexuous flight

Dave Snowden

Remember that the Alpha and Beta points are all about ambiguity, early adopters creating something with exciting capabilities. Anthro-complexity Apex ReflectionsI first used the illustration to the left last November when I was updating the whole Flexuous Curves Framework (FCF).

How Can Blockchain Become a Truly Transformative Technology?

Irving Wladawsky-Berger

As firms increasingly rely on supply chain partners for many of the functions once done in-house, managing their increasingly complex operations across a network of interconnected institutions has become major challenge.

How to Survive and Thrive in a World of Disruption

Irving Wladawsky-Berger

Adopting the agility mindset fundamentally transforms this perspective, turning a nice-to-have ‘luxury’ into a mission-critical priority.”. Complex Systems Economic Issues Education and Talent Innovation Management and Leadership Society and Culture Technology and Strategy

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AI Technologies Are Fundamentally Changing How Work Gets Done

Irving Wladawsky-Berger

The decreased task requirements are likely due to employers’ seeking greater focus from workers and the early adoption of AI and machine learning, indicating a fundamental shift in the way work gets done.

Scenario Planning - Formulating Strategy in the Face of High Uncertainty

Irving Wladawsky-Berger

Complex Systems Data Science and Big Data Economic Issues Education and Talent Future of Work Management and Leadership Media and Communications Political Issues Society and Culture Technology and Strategy“How can we formulate strategy in the face of uncertainty?,”

Could AI Reshape the Global Balance of Power?

Irving Wladawsky-Berger

serious mistakes and unintended consequences if public and private sector institutions adopt powerful AI technologies before they’re ready.

The Real Business of Blockchain

Irving Wladawsky-Berger

It has yet to cross the chasm from a market dominated by early adopters to a wider mainstream market. Blockchain and Identity Complex Systems Economic Issues Education and Talent Innovation Management and Leadership Society and Culture Technology and Strategy Virtual Worlds