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The State of AI Adoption - High Performers Show the Way

Irving Wladawsky-Berger

For the past few years, the McKinsey Global Institute has been conducting a yearly survey to assess the state of AI adoption. Its 2017 survey of over 3,000 AI-aware executive found that outside the technology sector, AI adoption was at an early, often experimental stage. Overall, the 2018 survey found that while the business world had begun to adopt AI, few companies had in place the foundational building blocks that would help them to generate value from AI at scale.

How to Support the Widespread Adoption of AI

Irving Wladawsky-Berger

Only 8% of firms are engaged in practices that support widespread adoption. To support the widespread adoption of AI, companies must make three fundamental shifts. But during this period of rapid IT growth, US labor productivity grew at only 1.5% You can see the computer age everywhere but in the productivity statistics,” said MIT Nobel Prize laureate economist Robert Solow in 1987, in what’s become known as the Solow productivity paradox.

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Five Ways People Adopt And Love Change

Adaptive Path

Luckily, a communications expert named Everett Rogers looked deep and long at how human beings actually look at and choose to adopt something new and innovative. I love this because Rogers doesn’t look at what sells, but at what actually gets adopted and really, truly used. I’ve found his 5 Factors most useful not near the completion of a program of work, but from the very start to consider onboarding and adoption just as much as a part of the experience as everyday use.

Serving Experience As The Product

Adaptive Path

The experience is the product. Whether we talk about greeting cards, mobile apps, or vacation get-aways, the experience is the product. Directly affecting the experience seems impossible because between you and it are IT systems, operations and processes, departments, and product architectures. Many of the products we spend the most on and spend the most time with are platforms for services.) And in a service-based economy, the experience is the product customers buy.

Managing Complex, Disruptive Innovations - Some Lessons Learned

Irving Wladawsky-Berger

You don’t really know how quickly the new innovations will be adopted in the marketplace. Sustaining innovations are different, because you are essentially improving existing products and services while continuing to sell to and support a similar client base. Our main job was to figure out the business value around the Internet, what we should advise our clients to do and what new products and service needed to get developed.

IT, Productivity and Organizational Capital

Irving Wladawsky-Berger

But, to achieve long term economic growth, as well as gains in our standard of living , the US must also focus on innovation and productivity growth. US labor productivity - “the amount of goods and services that a laborer produces in a given amount of time” - grew at only 1.5% This period of slow productivity coincided with the rapid growth in the use of computers in business, giving rise to the Solow. As the US recovers from the financial.

Leveraging Commercial Best Practices to Maximize Government Productivity

Irving Wladawsky-Berger

On October 6, the Technology CEO Council released its report One Trillion Reasons: How Commercial Best Practices to Maximize Productivity Can Save Taxpayer Money and Enhance Government Services. By harnessing major technological shifts and adopting best business practices, we can not only make our government far more productive, but also foster greater innovation in areas ranging from healthcare to education and energy – innovation that will generate economic growth and job creation. “We

Blockchain and Business Process Transformation

Irving Wladawsky-Berger

One can look at the transformational impact of IT on companies and industries through a variety of lenses, - e.g., products and services, revenue and profit, sales and support, market strategy. It started in the 1960s and 1970s with the automation of standardized, repetitive back-office processes in manufacturing, production and data processing operations like inventory management, financial transactions and airlines reservations. US labor productivity grew at only 1.5%

The Internet, Blockchain, and the Evolution of Foundational Innovations

Irving Wladawsky-Berger

A disruptive innovation is one that successfully challenges a traditional product or business model with a lower cost solution, typically developed by a small company with few resources. But the adoption process of foundational technologies like blockchain is gradual, incremental and steady, unlike the hockey stick adoption we typically associate with disruptive innovations. What’s the likely adoption process for foundational technologies like blockchain?

Blockchain and the Promise of an Open, Decentralized Internet

Irving Wladawsky-Berger

These are not only complex but esoteric subjects, as nicely illustrated in this funny video. There’s generally a considerable time-lag between the time we start reading articles about their exciting potential and their adoption by companies and industries across the marketplace. This is evident by looking at the standards and governance the Internet had already adopted, as well as by the rapidly growing number of applications.

Impact of AI on Government - Opportunities and Challenges

Irving Wladawsky-Berger

To help manage this transformation, government leaders should communicate often with employees to explain the potential of AI to alter their work using concrete examples from early adopters. Artificial Intelligence Complex Systems Data Science and Big Data Economic Issues Education and Talent Innovation Management and Leadership Political Issues Services Innovation Society and Culture Technology and Strategy

Artificial Intelligence is Ready for Business; Are Businesses Ready for AI?

Irving Wladawsky-Berger

asks McKinsey in a recently published report - Artificial Intelligence: the Next Digital Frontier. “AI adoption outside of the tech sector is at an early, often experimental stage,” is the report’s succinct answer. “Few firms have deployed it at scale.”. Only 20 percent of respondents had adopted AI at scale in a core part of their business. 40 percent were partial adopters or experimenters, while another 40 percent were essentially contemplators.

How Will AI Likely Impact How We Work, Live and Play?

Irving Wladawsky-Berger

When are we likely to see self-driven vehicles coursing along our streets and highways? “It is not yet clear how much better self-driving cars need to become to encourage broad acceptance,…” notes the AI100 report. “ But if future self-driving cars are adopted with the predicted speed, and they exceed human-level performance in driving, other significant societal changes will follow.”.

System 187

Bridging the World’s Knowledge Divide: Technology + Competition, Skills and Institutions

Irving Wladawsky-Berger

Regulations that promote competition : Lowering the cost of starting firms, avoiding monopolies, removing barriers to adoption of digital technologies, ensuring the efficient use of technology by businesses, enforcement of existing regulations, …. Mishra’s observations bring to mind similar discussions around the impact of technology on business and economic productivity.

Skills 159

Blockchain and Business Process Transformation

Irving Wladawsky-Berger

One can look at the transformational impact of IT on companies and industries through a variety of lenses, - e.g., products and services, revenue and profit, sales and support, market strategy. It started in the 1960s and 1970s with the automation of standardized, repetitive back-office processes in manufacturing, production and data processing operations like inventory management, financial transactions and airlines reservations. US labor productivity grew at only 1.5%

The Continuing Evolution of Cloud Computing

Irving Wladawsky-Berger

Early adopters viewed cloud as computing-on-demand. Instead of having to buy and operate their own hardware and software products, users could now obtain the computing resources they needed over the Internet on demand. . I nstead of having to buy computing resources up front, users now had the flexibility of only paying for whatever cloud resources they actually used. .

The (Uneven) Digitization of the US Economy

Irving Wladawsky-Berger

Digital innovation, adoption, and usage are evolving at a supercharged pace across the US economy,” notes the report in its opening paragraph. “As This gap points to substantial room for much of the economy to boost productivity. The companies with the highest returns on their technology investments did more than just buy technology; they invested in organizational capital to become digital organizations. Build - or buy - the capabilities of the future.

Data 147

The Datafication of Business and Society

Irving Wladawsky-Berger

But digitalization , - its companion concept which captures the impact of the digital revolution on the economy and society, - has been in use since computers were widely adopted around 60 years ago. Its ensuing digital products have been generating all that data and its drastically lower technology costs have made it possible to store and analyze those oceans of information.

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The Continuing, Transformative Impact of IT

Irving Wladawsky-Berger

Consequently, these two trends are significantly more complex and their evolution is harder to predict because they are directly affected by strong societal forces. billion people will become consumers by 2025, that is, they will earn enough to buy goods and services beyond meeting their basic needs. Local companies and global businesses will develop products and services specifically aimed at these newly enfranchised consumers.

Data 203

Blockchain and the Promise of an Open, Decentralized Internet

Irving Wladawsky-Berger

These are not only complex but esoteric subjects, as nicely illustrated in this funny video. There’s generally a considerable time-lag between the time we start reading articles about their exciting potential and their adoption by companies and industries across the marketplace. This is evident by looking at the standards and governance the Internet had already adopted, as well as by the rapidly growing number of applications.

Reinventing Relationships

Irving Wladawsky-Berger

Once upon a time, new technologies were first deployed in large institutions - enterprises, universities and research labs, the military and civilian government agencies, - from which they eventually trickled down to the rest of the economy as their prices and complexity dropped. Forty years ago, for example, the computer industry consisted primarily of expensive mainframes and supercomputers that only larger institutions could afford to buy and operate.

En Route to the Cashless Society

Irving Wladawsky-Berger

He writes about his experiences buying a cappuccino at a coffee house in New York City. Both products were announced last year by the San Francisco-based startup Square. And your smartphones will serve as beacons that will alert a retailer when you walk into its store so that it can recommend products, show you reviews, or direct you to aisle five, where that beanbag chair you didn't buy last week still beckons - and you can now have it for 10% off.” .

My Top 10 Reasons Why I Bought an iPad 2

Luis Suarez

So let’s get things started with those reasons as to why I am sold, big time, on v2: Speed: By far one of the most noticeable new features from the iPad v2 is the speed of execution, not only from an iOS perspective while flipping through pages of Apps, but also when opening them up to do whatever the task; even the most complex and resource intensive ones are handled in a matter of one or two seconds. Yes, good quality products would do that to you.

Price 147

Flexuosity untangled

Dave Snowden

I’ve used Innovators~Early adopters~Early majority~Late majority~ Laggards with the various percentages over the years although I normally combine the first two and change the percentages a bit, based on that prior DataSciences work. If a new product everyone now wants to be seen with one.

The Management of Disruptive Innovations

Irving Wladawsky-Berger

The management of disruptive innovations is very different when looking at relatively simple or self-contained technologies, products or services versus highly complex platforms and infrastructures. A lot of the hype you often hear when new innovations come about is the result of people not properly understanding the different dynamics that apply to simple versus highly complex innovations. They are clearly much lighter and thinner than CRT-based products.

Social Business: e-business 2.0. and Beyond

Irving Wladawsky-Berger

Grandparents are talking to their grandchildren, leveraging social media just as clients are impacting companies’ products using the same tools.”. “A To achieve the desired productivity and competitive advantage, companies need to make sure that the technologies are properly aligned with the overall business, including its people, operations, organizational structure and strategic objectives.

Open, Collaborative Trust Frameworks

Irving Wladawsky-Berger

The notion of adopting such an approach for the development of digital trust frameworks feels like another major disruptive initiative with potentially major implications. Self-organizing, open communities are now well accepted as a production model for complex initiatives with major societal benefits, - like trust frameworks. End users benefit from free, personalised consumer experiences such as Internet search, social networking or buying recommendations.” “And

A Time of Institutional Recomposition

Irving Wladawsky-Berger

The recomposition is being led by those industries and companies that use technology most intensively, and that have also invested in the organizational capital needed to effectively restructure their companies so they can translate the technology advances into increased productivity, quality and customer service. Rather, they are based on applying the best complex systems thinking and organizational management practices to government institutions.

I Know It When I See It

Andy McAfee

product?&# – are just windowdressing on products that are still essentially geared for Collaboration 1.0. Whose products at present come closest to enabling Web 2.0-style collaboration and interaction in enterprise environments? products that lack the ability to produce “meaningful&# RSS feeds. That said, the challenge in reality is to balance real world concerns of liability and complex org structures within a single environment.

Cloud - the Emergence of a New Model of Computing

Irving Wladawsky-Berger

The last group I want to mention consists of all the people and companies selling ad-on products and services on top of the basic computer systems, such as application developers. Over time, the IBM S/360 family , announced in 1964, emerged as the leading products of the central computing model. A fairly large ecosystem developed around S/360 of companies providing a large variety of hardware and software add-on products, applications and services.

Cost 153

The Transformative Power of Cloud Computing

Irving Wladawsky-Berger

E arly cloud adopters were mostly focused on improving the economics of IT, giving them the ability to expand their current offerings without major investments in additional IT infrastructure. Instead of having to buy and operate their own computing resources, users could now obtain the IT resources they needed over the Internet on demand, paying for whatever cloud resources they actually used. Smart Products and Services.

Data 180

The race to platform education

George Siemens

But a critical concept is expressed about mid-way through the post: Google+ is a knee-jerk reaction, a study in short-term thinking, predicated on the incorrect notion that Facebook is successful because they built a great product. Facebook is successful because they built an entire constellation of products by allowing other people to do the work. Well, technology is getting complex. Very complex. Why buy an LMS when you can buy the educational process?

Bigger is Not Necessarily Better in Our Information-Rich Digital Economy

Irving Wladawsky-Berger

I recently read an intriguing column, - The End of Mass Production , - by technology author and columnist Kevin Maney. The mass production of standardized products is a defining hallmark of the 20th century industrial economy, bringing high productivity and low costs to a wide variety of products, - from household appliances to cars. Information technology is eroding the power of large-scale mass production.

PKM in Action. Part 2

Harold Jarche

Both of these methods could be adopted in the professional workplace. The topic could be on anything of interest or an incident they considered useful for others to learn from such as how to check-in baggage, how to deal with “weird” guests, where to buy foreign magazines, what Deepavali which is a Hindu festival coming up in October is all about, and so on – in short, topics that would help them deal with their guests better.”

PKM 159

Scaling: merge, match & masticate

Dave Snowden

Cognitive Edge has been working with the UNDP on how do you scale success in the development sector and we recently ran a fascinating event in New York look at the science of how complex adaptive systems scale which is now moving into early experimental use. At the same time in the Agile community we have the controversies over SAFe where scaling seems to mean ​how do I get senior IT management to adopt Agile practice rather than how do I scale success per se.

The “New” Recruiter

Kevin Wheeler

They have ranged from business process re-engineering to Six-Sigma quality and have been responsible for the productivity gains world economies have enjoyed, as well as for the lower prices and better quality of most products we use. We expect everything we buy to work immediately with little to no need for an instruction booklet, and last for a long time without the need for repair. Three: Adopt and start using talent management technology.

Price 151

Duplication theory of educational value

George Siemens

The internet has a different value scheme than what we encounter with physical products, particularly in relation to input costs. One of my favorite images in capturing this is the Encarta price curve of death : When Encarta was gearing for release, early prospective customers stated they would be willing to pay $1000 to $2000 for the product. I don’t buy that either research or sports need to be connected to universities. Higher education faces a value crisis.

My 25 Years of Ed Tech

Stephen Downes: Half an Hour

Diversity University started out as an educational MUD; Walden University was also an early adopter, and a whole bunch more. 2000 – Learning Objects Also: Portals, CoI I wrote my paper 'Learning Objects' in 2000 - it was the product of a presentation I did on IMS-LOM a few months earlier, building on a lot of the idea people like Dan Rehak had already developed. Martin Weller has released his book 25 Years of Ed Tech today. It's a nice read; you are encouraged to check it out.

Grand Unified Theory of Service Design, Systems Design, and Organization Design

Adaptive Path

One is that I specialize in helping IT organizations and digital businesses bring together agile, DevOps, and design thinking in order to adopt new methodologies and be able to deliver more continuous value, so I’m really interested in the relationship between design and engineering and design and IT in particular. Now, given the complexity, those error and edge cases are likely to increase, yet they’re unpredictable by their nature.

Design 149

Evolve, Dammit!

Martijn Linssen

Home About Complexity Reading List Knowledge Management Reading List Evolve, Dammit! You think telecommuting would be the dream job – then realize your home is designed for distracted comfort rather than productive work. military adopted ancient models when it structured decision making as a distributed function, within established rules and roles. Thankfully, this was before Facebook – so her secret is safe (until someone decides to buy a scanner).

Change for Cognitive Edge

Dave Snowden

It looks at different periods in the life cycle of a product or service and identifies different strategies that should be adopted. One will be on the whole issue of complexity, strategy and leadership. We have also trailed an in house or "collective" (a group of clients buying together) a programme which combines accreditation with up to three pilot projects and supervision over three months of the trial.

Change 100

[berkman] [2b2k] Carolina Rossini – The Industrial Cooperation Project

David Weinberger

The project looked at industries to see if they are moving to collaborative peer production. They looked at knowledge-embedded products: data, text, and tools. The key takeaway, she says: “The nature of the knowledge embedded product has an impact on the emergence of commons-based production.&# Sharing is happening, however, in pre-product spaces, e.g., OpenEi , U.S. The end products market has been the most resistant to commons-based effects.

stevenberlinjohnson.com: The iPhone

Steven Berlin Johnson

stevenberlinjohnson.com « Powells.com Interview | Main | » The iPhone I dont think I have ever felt such an overwhelming desire to own -- no, just to touch -- a product in my life. I used to go out of my way to buy albums I knew I was going to really love on CD for the better audio, but eventually the speed and convenience of just clicking on a "buy this album" button won out.