Tool Set 2009

Tony Karrer

I thought I'd kick off this year by posting a series of posts on topics related to tools and methods for work and learning. Setting up a SharePoint for a community or work team is very different from teaching them about Personal Learning. In fact, the lack of attention to this topic was the reason I founded Work Literacy in June of 2008. But hopefully 2009 will be the year when that begins to change.

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Not Your Father’s ROI

Jay Cross

It features an article in which Jon Husband and I delve into how to measure the impact of learning in the network era. Productivity in a Networked era: Not Your Father’s ROI. The network era now replacing the industrial age holds great promise. Increase in Network Size.

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Trending Sources

The Future of the Training Department

Harold Jarche

Before industrialization, work was local or industry meant cottage-industry. About three hundred years ago, work became an organizational matter. Factories require groups of people working together. Clocks measure working hours instead of the sun.

LinkedIn Guide for Knowledge Workers

Tony Karrer

I do a lot of presentations where one of the topics is how to use LinkedIn more effectively as part of your knowledge work. And I consider knowing how to effectively use LinkedIn to be a core Work Literacy. Directory of Social Networks for Learning Professionals – Includes learning networks that are outside LinkedIn as well. In most cases, I will ask for a show of hands: How many of you have a LinkedIn Account? Generally 50-70%.

Informal Learning 2.0

Jay Cross

Published in Chief Learning Officer, August 2009. In the world of business, the era of networks is crowding out the Industrial Age. Networks reduce transfer costs to zero, enabling companies to focus on what they do best while outsourcing what others can do better.

Learned about Learning in 2009

Tony Karrer

It’s always fun at the end of the year to go back and take a look at what you’ve been working on, what you’ve learned during the year. And as part of this, I’ve been taking advantage of: 2009 Predictions How Did I Do? 2009 Top Posts and Topics , Top 125 Workplace eLearning Posts of 2009 and just running through my blog posts for the year. In June 2008, Work Literacy Launched. 2009 has continued that effort. And a lot of that networking could be public.

Dilbert Warns Me About Work Literacy

Tony Karrer

Should the following Dilbert worry me about Work Literacy? Much of the idea of Work Literacy is to help people who need to keep up with how technology impacts knowledge work.

Skills for Learning Professionals…Part 2 | Full Circle Associates

Nancy White

I like your meta skills, but … I was hoping that you would provide insight into the core skills and knowledge around communities and networks that learning professionals should have? I deeply appreciate that Tony distinguished between community and network learning skills.

Reflecting on the first half of 2009

Jay Cross

I’m going to reflect on what I’ve been up to in 2009 thus far. Winter 2009. MacWorld : learning infrastructure and social network infrastructure are converging. Any remaining training staff will become mentors, coaches and facilitators who work on improving core business processes, strengthening relationships with customers and cutting costs. They’re all facets of the same thing: the corporate commons of work and learning. Spring 2009.

ROI 1

Social Software Adoption

Tony Karrer

Dion Hinchcliffe declared 2009 - The year of the shift to Enterprise 2.0. Once a work team agrees that will be how they collaborate on a given piece of content, it becomes very inefficient for an individual within the team to not adopt the same technology.

Seed, feed, & weed

Clark Quinn

The point, however, is from the point of the view of the learner, all the resources needed are ‘to hand’ through every stage of knowledge work. Networks grow from separate nodes, to a hierarchical organization where one node manages the connections, but the true power of a network is unleashed when every node knows what the goal is and the nodes coordinate to achieve it. It is this unleashing of the power of the network that we want to facilitate.

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Social Network Tools

Tony Karrer

I'm hoping you can help a reader with thoughts and likely help others of us … A medium size nonprofit and lobbying organization is working on a designing and creating a social / work network for experts, students, volunteers who are willing to help through campaigning, lobby, sharing knowledge, working on solutions (writing documents).

strategic transformation of workplace learning

Harold Jarche

Is your learning and development team able to transform so it can support complex work, help people be more creative, and adapt to the changing nature of the digital workplace? Strategic transformation is more than changing what you work on.

Skills for Learning Professionals…Part 2 | Full Circle Associates

Nancy White

I like your meta skills, but … I was hoping that you would provide insight into the core skills and knowledge around communities and networks that learning professionals should have? I deeply appreciate that Tony distinguished between community and network learning skills.

Skills for Learning Professionals…Part 2

Nancy White

I like your meta skills, but … I was hoping that you would provide insight into the core skills and knowledge around communities and networks that learning professionals should have? Learning Community/Network Skills for Knowledge Workers and Learning Professionals.

The TED of all Leadership Management Conferences – A Review of the Drucker Forum 2013

Dan Pontefract

He also made a sharp observation about helicopter parenting suggesting it doesn’t work at home, so don’t expect it to work in the organization. ” It’s this siloed nature of working and operating that is causing the complexity in the first place.

Freelancing means freedom

Harold Jarche

Entrepreneurial activity in 2009 was at its highest level in 14 years, online freelance job postings skyrocketed in 2010, and companies are increasingly outsourcing work. Trickle down economics doesn’t work. Contract workers are told where, when, and often how to work.

The Continuing, Transformative Impact of IT

Irving Wladawsky-Berger

For example, according to a March, 2013 McKinsey study on The Evolution of the Networked Enterprise , more than 80 percent of the companies surveyed use social technologies, but only 10 percent are deriving the expected business value from being truly networked.

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Hot List

Tony Karrer

In other words, we are using what is happening: with the content out in the network on the eLearning Learning searches that land on us and that occur on the site, and various other kinds of behaviors. This is going to take some work to get it right, but we believe it will help to highlight various hot list content. This will be something like: Hot List for the Week of 1/2/2009 - 1/9/2009 Hot List Posts Tool Set 2009 The U.S.

Unbook update

Jay Cross

My unbook, Working Smarter: Boosting Brainpower for Fun & Profit , is now on sale at Amazon for $14. It’s a new way of looking at how people become competent in their work and fulfilled in their professional lives.

Intelligent Communities Summit - Day One

Stephen Downes: Half an Hour

It helps our scholars, working in a small town, stay connected. We've looked for ways to create and distribute knowledge to the world, and we feel this technology is one of the ways we can fulfill our mandate. About 80 communities around th world want to work together.

Smart People Magazine launched!

David Gurteen

Smart People Magazine turns corporate knowledge management inside out, brings the power of knowledge work to the mainstream and applies it to living, learning, choosing, creating and working. The power has always been there, and the Web has multiplied your knowledge a million times through the search, communication and social network capabilities of the Internet. By David Gurteen Jerry Ash has just gone live with his new magazine Smart People.

Social Grid Follow-up

Tony Karrer

Leveraging Networks is Key Skill and the most important Knowledge Worker Skill Gap. Tools and Methods for Networks and Communities - Discusses specific tools and methods for using Networks and Communities as part of Knowledge Work. I'm working on XXX.

Top-Down Strategy

Tony Karrer

It's left to the reader to interpret where they fit into their day-to-day concept work. Trying to fit any tool into the myriad of different work lives is really hard. It starts by looking at your key knowledge work: Roles Projects For myself, these might be: Roles Small Business Owner Manager Acting CTO Community organizer Expert / Speaker / Writer Client Advisor Family Vacation Planner Fine Dining Planner etc.

ASTD Follow-Up

Tony Karrer

Last week at ASTD TechKnowledge , I did a keynote on Work Literacy and eLearning 2.0, Work Literacy eLearning 2.0 Fourth Grader Wikipedia Update New Work and New Work Skills Work Skills Keeping Up? Knowledge Work Framework Tilde Effect Concept Worker Knowledge Work Not Separate from Learning Tool Set 2009 Search Better Memory Network Learning Information Radar Remote Collaboration Common eLearning 2.0

Work Literacy Skills - New Workshop

Tony Karrer

Harold Jarche, Michele Martin and I are pleased to announce a new workshop offering that relates to the recent posts on Tool Set 2009 and to the issues of Work Literacy. Work Literacy Skills Workshop Was the last formal training you had on knowledge work skills the use of a card catalog and microfiche reader? We are left trying to figure out where all these new tools fit in our day-to-day work life and our professional life.

eLearning Topics

Tony Karrer

this would be down notable dropping topics: games, simulations, knowledge, interactive and blended Karyn Romeis commented: Hmm. This works across any subset of the content including sources, keywords and arbitrary searches. 130) Work Skills (26) PWLE (16) Flash Quiz (8) Knowledge Work (40) That's a pretty fair representation of topics that I talk about. I've done a few posts in the past that take a look at the topics that are Hot Topics in Training.

Top 100 eLearning Items

Tony Karrer

Introducing The Conversation Prism eLearning Trends 2007 and 2008 TechCrunch White Label Social Networking Platforms Chart How to Insert YouTube Videos in PowerPoint Presentations LinkedIn Tips and Tweaks: Do More with your LinkedIn Account Introduction to Wikis, Blogs, Social Bookmarking, Social Networking and RSS Corporate Policies on Web 2.0 Mathemagenic " PhD conclusions in a thousand words: blogging practices of knowledge workers Web 2.0

Work Skills Keeping Up?

Tony Karrer

In New Work and New Work Skills , I discuss the fact that most of us have not participated in formal learning since college on foundational knowledge work skills - especially metacognitive skills. When were you taught: how to take take notes on a laptop during a meeting, how to filter a flood of new content, how to reach out via networks to find expertise, how to leverage the wisdom of crowds? Our work skills cannot sit still.

Workplace Productivity

Tony Karrer

One of the favorite quotes I used to use during presentations was Drucker - The most important contribution of management in the 21st century will be to increase knowledge-worker productivity. This is a big reason that I started Work Literacy. I firmly believe that all management and workplace learning professionals need to be constantly looking at how we can improve the performance of knowledge workers. Having a well built network is very important to us.

Aware Organizations

Harold Jarche

Knowledge workers need to be able to grasp what’s going on rapidly if the organization is going to be adaptive and agile; and they’ll need to know what’s going on across geographic and functional boundaries in order to re-use work that’s already been done and avoid duplicating effort.

Please, Hamel, Don't Hurt 'Em

Andy McAfee

Photo of Andrew McAfee Home Blog About RSS Andrew McAfees Blog The Business Impact of IT Tweet Please, Hamel, Don’t Hurt ‘Em by Andrew McAfee on March 31, 2009 On March 24, Gary Hamel posted to his Wall Street Journal Management 2.0 blog “ The Facebook Generation vs. the Fortune 500 ,&# an entry in which he spelled out: “12 work-relevant characteristics of online life. And my work on Enterprise 2.0 They blog, tweet, join social networks, and use 2.0

Crowdsourcing in the Small

Tony Karrer

In Networks and Communities , I discuss the limits of search and how Evaluating Performance of Concept Workers leads us to needing to derive Value from Social Media. And when I discuss what the new skills are around knowledge work, I quickly arrive a the biggest changes being things like finding expertise , finding answers , using social media to find answers , and learning through conversation. I'm reaching out to a network to get help.

Trends in Learning

Tony Karrer

Environmental Changes Some of the common trends I discuss in presentations are: Decreased L&D budgets Faster pace Increased workforce mobility Shorter job tenure Increased job fragmentation - fewer numbers in any one role Constant increase in complexity Greater concept work Need for faster proficiency Changing expectations for learning The bottom line is that Learning and Development needs to do more with less these days or they will be marginalized.

Changing how people and organizations interact

Harold Jarche

There is little doubt that rigid, hierarchical command and control is not working very well in any field, including its originators: the military and the church. Listen, set an example and be a coach in your work. Jon Husband has recently published a paper, What is wirearchy?

Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Jay Cross in Ten Years After puts it: In a knowledge society, learning is the work. Who in an organization is responsible for supporting and improving work?

A new model for training

Jay Cross's Informal Learning

To be effective today they need to be constantly probing and trying out better ways of work. Management’s job is to assist this dynamic flow of sense-making and to respond to workers’ needs, within a trusted network of information and knowledge sharing. The main objective of the new training department is to enable knowledge to flow in the organization. Sensing patterns and helping to develop emergent work and learning practices.

Long Live?

Tony Karrer

None of the bloggers studied have PhDs, yet many want to be seen as, or perceived themselves to be, experts There is no data to validate or invalidate their expert status—the only thing that can be garnered from the interview is their own emic perspective; that is, what they say about themselves and the permission they give themselves to analyse and give their opinions about certain issues within their area of knowledge. And you cannot Separate Knowledge Work from Learning.

Friday’s Finds #25

Harold Jarche

Networked Life means less command & control; but more self-control Euan Semple. via @cammybean is a 2002 study at Sara Lee by Atos KPMG ( link to translation from original Dutch ) that 80% of learning occurred spontaneously during work [paraphrased]: What surprised the participants at the workshop was that a large proportion of learning was self-directed by workers. via @mathemagenic A personal view on knowledge work: Mathemagenic.

Freelancers unite

Harold Jarche

I’m following up on my post earlier this month on “ free-agentry “: My own observations include the notion that Work 2.0 has resulted in more fluid and ongoing job searches, that learning is becoming part of work routine and that we now take our social networks wherever we move and need the workplace less for socialization. Contract workers are told where, when and sometimes how to work. You can’t do this working 40 hours a week for The Man.