Musings on “community management” Part 1 | Full Circle Associates
APRIL 29, 2008
seeing the patterns of those posts then composing a response. A good community manager must be able to skip around, see patterns, scan the whole and then discern if and where to intervene in the system. Social network mapping and analysis skills. Today we are not often working in the confines of boundaried communities (see Post 2) so being able to see and understand the larger network is critical. Ditto for social network mapping and analysis.