Trending Sources

How the Client Experience Defines the New ROI of Social Business – Finally, A New KPI in the Making

Luis Suarez

How the Client Experience Defines the New ROI of Social Business. That’s just one example of many of how we can aim higher to strike a balanced, measurable set of outcomes to prove the ROI of Social Business. This is your new ROI: start by improving the client experience through the employee experience. This is far too easy.

ROI 49

Social shifts the focus from Presales to Aftersales

Martijn Linssen

Quora: a gossiper's wet dream Twitter punctuation manners Ask not what your company can do for you,? than Marketing 2.0! Mobiles answer?

Why Corporate Training is Broken And How to Fix It

Jay Cross

Training directors learned enough accounting to talk about ROI. Google search for web resources. Search, tags, indexes, rankings.

How To 100

Working Smarter eFieldbook $12

Jay Cross

Information repository, archives, search engine. Twitter and the Law of the Few    123. ROI is in the mind of the beholder    159.

eBook 45

Edge Perspectives with John Hagel: Community 2.0

John Hagel

To make it easy, I keep the same acronyms – ROA, ROI and ROS - but just attach different meanings. Dont Count On It. ItR. conference.

ROI 88

The False Promise of "Adopt now, and all will adapt"

Martijn Linssen

There are a lot of simple tools out there that will give every employee a voice in this, maximising your ROI. Sure does. Coffin. Who cares?

3DTLC Day 1 Update

Tony O'Driscoll

Last but not least, Koreen Olbrish of Tandem led a great panel talking about real ROI of virtual worlds. Go to Twitter and search on #3DTLC! Tags: Uncategorized 2b3d 3DTLC Chuck Hamilton IBM Karl Kapp Learning in 3D Proton Media Sharepoint Tandem Learning Thinkbalm Twitter Great day yesterday! You can get the report here.

ROI 1

Generations, Social and Enterprise: adopt vs adapt

Martijn Linssen

Oh my the implications involved, the political consequence, the loss of face - versus money saved, gained, invested and ROI-ed. Heck no, either.

Social Media Planning and Evaluation for NGOs

Nancy White

Do a search to see who has linked to that post? (Do you know how to do this on Google, Yahoo or Microsoft search? Social Media Policies.

ROI 13

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

And Twitter. How do you measure your ROI on intuition? to I hate titling these blog posts with the words “community management.&#

ROI 2

Social Media Planning and Evaluation for NGOs | Full Circle Associates

Nancy White

Do a search to see who has linked to that post? (Do you know how to do this on Google, Yahoo or Microsoft search? Keep what is working.

Friday’s Finds #31

Harold Jarche

What I learned this past week on Twitter: Picture: Rhizomes & Roots by @VenessaMiemis. Web 1.0 = search. via @csessums. Web 1.0 = me.

Top 100 eLearning Items

Tony Karrer

My Top 25 blogs for 2008 Blogging as Reflective Practice The Elearning Apprentice Part 2: A four-level framework for evaluating social network ROI. Using eLearning Learning , I thought it would be interesting to go look what it thinks are some of the top items of all time. Tools Collaborative Learning Using Web 2.0 Tools - A Summary PR 2.0:

RFP 6

Communities and Networks Connection Hotlists

Nancy White

Notice how many are about Twitter ! Twitter Compared to IM, Email and Forums - Collaborative Thinking , March 2, 2009. Enterprise 2.0

Good Posts from Last Week

Tony Karrer

While there is a little bit of controversy about posting these lists, I'm continuing to use the capability of using social signals to make sure I'm finding good stuff. So here's what came up via eLearning Learning from last week. But I'm keeping it to a bare minimum. And I must say that these are pretty good - it would be a shame if you missed them.

The Evolving Social Organization

Harold Jarche

One important social communication tool at SunGard is Yammer, a micro-blogging platform similar to Twitter but used internally. That includes the company’s executive board and goes as far as putting up senior execs for online Q&As through Twitter and on the corporate Facebook page. Simplicity and the Enterprise. Complication.

Hot List from the Communities & Networks Connection

Nancy White

searches that land on us and that occur on the site, and various other kinds of behaviors. Twitter. Tony explains: . Keywords: . Virtual.

[from gminks] Social Learning Measurement : eLearning Technology

Tony Karrer

like what Kevin Jones talked about in Objection #13: How Do You Measure ROI? Rachel Happe suggested some measurements of ROI. A lot of them are for environments that face the customer, but some are for internal. eLearning Technology Tony Karrers eLearning Blog on e-Learning Trends eLearning 2.0 eLearning Solutions Enterprise 2.0

ROI 3

Social Customer Service - proving you failed?

Martijn Linssen

Quora: a gossiper's wet dream Twitter punctuation manners Ask not what your company can do for you,? This is a big FAIL in my view. Coffin.

In retrospect 2000-2010: omphaloskepsis ruled

Martijn Linssen

application development|B2C|Social Business Design|trust| Newer Post Older Post Home Subscribe to: Post Comments (Atom) Search blog Loading.

eLearning Costs : eLearning Technology

Tony Karrer

Contact Information akarrer@techempower.com My LinkedIn Open Connection Approach Twitter/TonyKarrer Tonys Speaking and Workshop Services Subscribe to eLearning Technology Recent Posts on eLearning Technology 15 More Workplace eLearning Blogs Twitter Brings Lower Quality Clicks Play and Socialize with People Interested in eLear. Or not.

eLearning Topics

Tony Karrer

This works across any subset of the content including sources, keywords and arbitrary searches. Year by Topic You can also go the other way to see things like selecting Twitter and you can see that the associated years are: 2009 2020 2008 2020? So, predictions for the future and how twitter might relate. Just a thought.

100 Conversation Topics

Tony Karrer

Point me to it by putting a link to: 100 Conversations and the exact text "100 Conversations" in your post and I'll find it via blog search. My thoughts on the ROI of eLearning 2.0. search method I use that I don't think a lot of other people use. Example of successful precedent searches. Notes I take when I'm searching.

Business or Pleasure? - why not both: Failure is the means to the.

Martijn Linssen

When you fail over and over again, in the end theres only success left As usual, a Twitter conversation drove me out here. Miserable failure.

Social (hiccup) CRM tools

Martijn Linssen

The Lithium platform offers a number of connections to the social web (Facebook, Twitter), CRM systems, web analytics, and more. Or both. Klout.

Harold Jarche » Wake up and smell the coffee

Harold Jarche

Neither have all the ROI calculations that get discussed during training conferences. " —Nassim Nicholas Taleb, PhD. Isn’t it great?

PKM 2

My Moodle Test

Dawn of Learning

didn’t believe it myself, so I did the following Google search: “Moodle and standards.” On the first page I ran into the following post entitled On Open Source, Open Standards, and Lock-in. Its 18 months old, so I did a quick search of the Moodle forums to see what the status of the SCORM export feature is today. It’s a one-way trip.

Full Circle Associates " More on community management (part 3 or "what's in a name")

Nancy White

And Twitter. How do you measure your ROI on intuition? to I hate titling these blog posts with the words “community management.&#

ROI 2

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

And Twitter. How do you measure your ROI on intuition? to I hate titling these blog posts with the words “community management.&#

ROI 2

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

And Twitter. How do you measure your ROI on intuition? to I hate titling these blog posts with the words “community management.&#

ROI 2

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

And Twitter. How do you measure your ROI on intuition? to I hate titling these blog posts with the words “community management.&#

ROI 2

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

And Twitter. How do you measure your ROI on intuition? to I hate titling these blog posts with the words “community management.&#

ROI 2

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

And Twitter. How do you measure your ROI on intuition? to I hate titling these blog posts with the words “community management.&#

ROI 2

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

And Twitter. How do you measure your ROI on intuition? to I hate titling these blog posts with the words “community management.&#

ROI 2

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

And Twitter. How do you measure your ROI on intuition? to I hate titling these blog posts with the words “community management.&#

ROI 2

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

And Twitter. How do you measure your ROI on intuition? to I hate titling these blog posts with the words “community management.&#

ROI 2

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

And Twitter. How do you measure your ROI on intuition? to I hate titling these blog posts with the words “community management.&#

ROI 2

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

And Twitter. How do you measure your ROI on intuition? to I hate titling these blog posts with the words “community management.&#

ROI 2

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

And Twitter. How do you measure your ROI on intuition? to I hate titling these blog posts with the words “community management.&#

ROI 2

Intelligent Communities Summit - Day One

Stephen Downes: Half an Hour

Children can go global in the search for education or culture. Using tools like Facebook, Twitter and blogs, we launched the campaign.