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  • HAROLD JARCHE  |  TUESDAY, MARCH 9, 2010
    [Knowledge Management] Favourite Workplace Learning Blogs
    Shortly after that, Maria Anderson suggested that I create a list for workplace learning. I don’t like creating “Top 50″ lists so here are my current favourite sources of information and knowledge about learning, especially for the networked business environment. Informal Learning by Jay Cross (US).
  • HAROLD JARCHE  |  THURSDAY, AUGUST 9, 2012
    [Knowledge Management] Idea management requires shared power
    Nancy Dixon discusses The Three Eras of Knowledge Management , an excellent read on how lead organizations are using idea management. Convening is the skill and practice of bringing groups together to develop understanding of complex issues, create new knowledge and spur innovation. Convening. Cognitive Diversity.
  • HAROLD JARCHE  |  SUNDAY, DECEMBER 4, 2011
    [Knowledge Management] The Hyper-social Organization – Review
    The authors on knowledge management: Of course, one of the big challenges for companies is that, unlike information or data, knowledge does not flow easily, as it relies on long-term trust-based relationships. ” Networks vs Channels: “Data and knowledge flow through channels, whereas networks allow knowledge to flow.”
  • HAROLD JARCHE  |  THURSDAY, OCTOBER 29, 2009
    [Knowledge Management] Learnstreaming and PKM
    His latest post shows this graphic, which I find reflects many of the concepts of personal knowledge management , but with some additional aspects that may make it easier to understand and do: Dennis has a clear and simple definition for Learnstreaming – publishing your learning activities online for the benefit of you and others.
  • HAROLD JARCHE  |  THURSDAY, AUGUST 30, 2012
    [Knowledge Management] Barriers to PKM
    A few weeks ago I asked my extended online network, “ What do you think is the biggest fear/need/barrier when it comes to adopting personal knowledge management (PKM) as a practice? Management thinks PKM is only for certain, higher-level employees (it’s not). PKM practices can help people take off those weights.
  • INTERNET TIME ALLIANCE  |  SATURDAY, JUNE 11, 2011
    [Knowledge Management] Harold Jarche » PKM Updated
    Using a Seek-Sense-Share framework (à la personal knowledge management), pick one or more web platforms on which to practise critical thinking. Here are four main processes that can be used in developing critical thinking skills using web tools (click image to enlarge). Critical Thinking Process. Web Tools & Strategies. 1). SENSE.
  • CLARK QUINN  |  TUESDAY, JANUARY 27, 2015
    [Knowledge Management] 70:20:10 and the Learning Curve
    Note that this  assumes a good formal learning design,  not rote information and knowledge test!) Still, you could think of accreting the cognitive and explicitly semantic knowledge, then restructuring that into coarse skills that don’t require as much conscious effort, until it becomes a matter of tuning a finely automated skill.
  • HAROLD JARCHE  |  MONDAY, DECEMBER 24, 2012
    [Knowledge Management] PKM workshop 2013
    A number of people have requested that I run another Personal Knowledge Management workshop, so the next online PKM workshop is now scheduled for 21 Jan – 15 Feb 2013 through the Social Learning Centre. PKM combines aspects of traditional knowledge management, as well as digital curation, social learning, and critical thinking.
  • HAROLD JARCHE  |  THURSDAY, AUGUST 16, 2012
    [Knowledge Management] PKM is not a technology
    My definition of personal knowledge management is quite short: PKM: A set of processes, individually constructed, to help each of us make sense of our world, work more effectively, and contribute to society. Usually the barriers stem from the organizational structure or from management. Walk away before you waste your money.
  • MARTIJN LINSSEN  |  TUESDAY, APRIL 8, 2014
    [Knowledge Management] Waking up.
    Nevertheless, in my narrow field of knowledge management, for specific firms, something interesting is happening. ’ They are realizing that humans are not resources, information is not knowledge, and processes are fundamentally flawed guesses about the future. I think we are waking up. One caveat before I go further.
  • HAROLD JARCHE  |  SUNDAY, DECEMBER 14, 2014
    [Knowledge Management] knowledge is personal
    Knowledge management, for me, is personal. A big conceit of the knowledge management (KM) field is that knowledge can be transferred, but unlike information or data, it cannot. Knowledge is personal. While knowledge cannot really be transferred, our experiences can be shared. My story.
  • DAVID GURTEEN  |  MONDAY, FEBRUARY 21, 2011
    [Knowledge Management] Blog Post: Gurteen Knowledge Community Group on Linkedin
    By David Gurteen The Gurteen Knowledge Community Group on LinkedIn has grown from 2,076 members last month to 2,184 today and looks to be the most active of all the KM LinkedIn groups. Knowledge Management in action should result in Improved innovation - when is an innovation not innovation?
  • HAROLD JARCHE  |  THURSDAY, SEPTEMBER 12, 2013
    [Knowledge Management] Discerning with whom and when to share
    Nick Milton talks about why knowledge does not get “re-used” very easily. Even if knowledge is captured it is not always used by others and Nick cites several blockers: the knowledge was not to hand when they needed it. they had no time to go looking for the knowledge.
  • EUEN SEMPLE  |  THURSDAY, JANUARY 23, 2014
    [Knowledge Management] The perils of professionalism
    When my boss asked my at the BBC if I would be OK with the job title of Director Of Knowledge Management my response was "You can call me what you like so long as you continue to pay me". Over lunch today with a friend we got talking about the extension of this fixation with titles and labels into professional associations.
  • ROSS DAWSON  |  TUESDAY, APRIL 5, 2011
    [Knowledge Management] What is the future of the Learning & Development department?
    haven’t spent a lot of time explicitly in the learning space, though my experience from the mid-1990s in the knowledge management arena means I have long considered many of the same issues as those in learning. The topic of my presentation was The Future of Learning , giving a big picture view to kick off their series. Enterprise 2.0
  • HAROLD JARCHE  |  WEDNESDAY, OCTOBER 9, 2013
    [Knowledge Management] Future of work is complex, implicit and intangible
    The relationship between intangibles and tangibles reminds me of the implicit/explicit knowledge continuum. The explicit/tangible side is easier to measure, so that is where most management methods have concentrated their efforts. Today, intangible assets are over 80% of current market value. Human Capital: 2,000 employees.
  • MARTIJN LINSSEN  |  MONDAY, FEBRUARY 27, 2012
    [Knowledge Management] IM v KM
    blog posting regarding what I witnessed as the death of Knowledge Management in the U.S. are things we do to information.  It is folly to ever call it knowledge, because that is the domain of the brain. The difficulty is applying this understanding to organizational knowledge. Department of Defense.
  • HAROLD JARCHE  |  THURSDAY, FEBRUARY 24, 2011
    [Knowledge Management] Socialcast and social learning
    Exception management through social networks gives management clear insight into the resources needed for handling these exceptions. more recent post on the evolution of knowledge management clearly shows the need to support the sharing of tacit knowledge in a complex and creative economy: This is a blog worth subscribing to.
  • HAROLD JARCHE  |  SUNDAY, JANUARY 12, 2014
    [Knowledge Management] PKM Roles
    I like to frame personal knowledge management as a combination of seeking knowledge, making sense of it, and sharing it with others. But in fact, like most things, different people have different personality types, and different personality profiles in relation to their personal knowledge affinities and capabilities.
  • JANE HART  |  TUESDAY, APRIL 24, 2012
    [Knowledge Management] PKM is our part of the social learning contract
    PKM is also a key skill of being an effective autonomous learner – as we can see from the many individuals who are already organizing and managing their own personal learning strategies in the organization – and consequently a key aspect of BYOL (Bring Your Own Learning). For me this is spot on. Whereas PKM Social learning
  • HAROLD JARCHE  |  SUNDAY, APRIL 15, 2012
    [Knowledge Management] Three Principles for Net Work
    For knowledge workers, there is diminishing value in standardized work, as it will be either automated or outsourced over time. Standardized work usually falls into simple or complicated knowledge domains. Look at a knowledge worker and how things can get done in an interconnected enterprise. Work is changing. It is now known.
  • HAROLD JARCHE  |  WEDNESDAY, JUNE 19, 2013
    [Knowledge Management] Becoming explicit
    Our old technology — paper — gave us an idea of knowledge that said that knowledge comes from experts who are filtered, printed, and then it’s settled, because that’s how books work. As learning and work get integrated, the co-creation of organizational knowledge develops from the sharing of our implicit knowledge.
  • HAROLD JARCHE  |  MONDAY, APRIL 30, 2012
    [Knowledge Management] How blogging changed my life for the better
    My blog is a key part of my professional development and essential to my personal knowledge management processes. I guess I could be described as a hardcore blogger, as I’ve been writing here for over eight years. So I’m going to respond to Hugh MacLeod’s question about the importance of blogging to me.
  • HAROLD JARCHE  |  MONDAY, JUNE 27, 2011
    [Knowledge Management] Resetting learning and work
    Our informal learning needs will continue to grow, as  Robert Kelley showed over a 20-year CMU study of knowledge workers. He asked: “What percentage of the knowledge you need to do your job is stored in your own mind?”. In effect, managing oneself demands that each knowledge worker think and behave like a chief executive officer.
  • HAROLD JARCHE  |  THURSDAY, DECEMBER 26, 2013
    [Knowledge Management] Best of Friday’s Finds 2013
    Managing is a waste of time. Knowledge Leadership in the Era of Convergence – via @JonHusband. This makes leaders responsible for developing an open, collaborative culture, and suggests that inspiring these attitudes toward knowledge management will have positive individual and organizational consequences. like W.L.
  • HAROLD JARCHE  |  FRIDAY, MARCH 23, 2012
    [Knowledge Management] Grappling with Knowledge
    Paper-based knowledge can’t scale. The Net scales knowledge. The difference between IM [information management] and KM [knowledge management] is the difference between a recipe and a chef, a map of London and a London cabbie, a book and its author. Of course, I speak here of individual knowledge.
  • HAROLD JARCHE  |  TUESDAY, FEBRUARY 14, 2012
    [Knowledge Management] “you simply can’t train people to be social!”
    Tweet Over the past year I have been working on change initiatives to improve collaboration and knowledge-sharing with two large companies, one of them a multinational. Creating a supportive social environment is management’s responsibility. Providing dedicated time for reflection [this is a tough one to get management buy-in].
  • HAROLD JARCHE  |  MONDAY, APRIL 15, 2013
    [Knowledge Management] The Connected Workplace
    But both require greater implicit knowledge. Implicit knowledge, unlike explicit knowledge, is difficult to codify and standardize. Implicit knowledge is best developed through conversations and social relationships. Today’s digitally connected workplace demands a completely new set of skills. Practice is necessary.
  • JANE HART  |  TUESDAY, MARCH 6, 2012
    [Knowledge Management] Reserve a seat for my webinar: In conversation with Harold Jarche
    Topic :  PKM (Personal Knowledge Management): making sense of the Social Web. He has been described as “a keen subversive of the last century’s management and education models”. People You can read more about Personal Knowledge Management (PKM) on Harold’s website here:  Personal Knowledge Management.
  • HAROLD JARCHE  |  MONDAY, JULY 22, 2013
    [Knowledge Management] An organizational knowledge-sharing framework
    There is a lot of knowledge in an organization, some of it easy to codify (capture), and much (most) of it difficult to do so. Understanding how best to commit resources for knowledge-sharing should be in some kind of a decision-making framework that is easy for anyone to understand. Expertise (knowledge and know-how).
  • INTERNET TIME ALLIANCE  |  WEDNESDAY, JANUARY 4, 2012
    [Knowledge Management] Internet Time Alliance | Insights
    Non-training approaches to training include performance support, knowledge management, social networks, collaboration tools and activity streams, among many others. Personal Knowledge Management. Working Smarter. Working smarter means embracing complexity and uncertainty. Integrating Work and Learning. Informal Learning.
  • DAVID GURTEEN  |  MONDAY, NOVEMBER 22, 2010
    [Knowledge Management] Blog Post: KM Videos from Judi Sandrock
    By David Gurteen Here are some short videos on various aspects of Knowledge Management by Judi Sandrock in South Africa from her DVD provided with her book The Art of Managing Knowledge. Enjoy
  • HAROLD JARCHE  |  TUESDAY, SEPTEMBER 25, 2012
    [Knowledge Management] PKM and innovation
    One way to practice these skills would be to promote personal knowledge management (PKM) in the workplace. Knowledge is the new capital, but it resides in each person’s head. In the FastCoDesign article, How do you create a culture of innovation? Observing: Watching the world around them for surprising stimuli. itashare.
  • DAVE SNOWDEN  |  THURSDAY, NOVEMBER 10, 2011
    [Knowledge Management] … forever blunt and merciless
    Its not enough to manage the information system, you have to manage the ecology of knowledge flow within an organisation. Managing for exaption requires a degree of mess , something that the sick staggered will find it difficult to comprehend. So in the spirit of self-morification I publish it here. Get the picture?
  • HAROLD JARCHE  |  WEDNESDAY, NOVEMBER 13, 2013
    [Knowledge Management] Only people can let knowledge flow
    The knowledge sharing paradox is that while sharing our knowledge is good for the organization, each individual has to see a personal benefit as well. The more the enterprise directs knowledge-sharing, the less likely it will happen. Helen Blunden neatly sums up what can happen to those who freely share their knowledge.
  • JANE HART  |  THURSDAY, NOVEMBER 15, 2012
    [Knowledge Management] “Learning the new” vs “Learning the old”
    It means  ”feeding in” to our teams and groups what we are learning about the changing working landscape, as well as our ongoing experiences with colleagues, clients and customers, so that we can help each other benefit from this new knowledge and experiences in order to do our jobs (or do them better).
  • HAROLD JARCHE  |  TUESDAY, JUNE 12, 2012
    [Knowledge Management] In the beginning was the blog
    ” As we start the Personal Knowledge Management workshop this week, the topic of blogs has already come up. Chris Brogan, co-author of Trust Agents , has a number of insights on blogging and engaging online. have been blogging here for eight years and before that experimented with a few other blogs. Communities PKM
  • HAROLD JARCHE  |  WEDNESDAY, OCTOBER 2, 2013
    [Knowledge Management] Learning is the work
    It puts into question most of our management frameworks that require detailed analysis before we take action. Emergent practices are dependent on the cooperation of all workers (and management) as well as the free flow of knowledge. Research shows that sharing complex knowledge requires strong interpersonal relationships.
  • HAROLD JARCHE  |  SATURDAY, SEPTEMBER 29, 2012
    [Knowledge Management] PKM Workshops
    The final scheduled personal knowledge management workshop finishes this weekend. Here is a great explanation from  Jack Vinson , who shared his years of KM experience during the workshop: Personal knowledge management is the idea that individuals have to be responsible for managing to get things done.
  • JAY CROSS  |  TUESDAY, AUGUST 30, 2011
    [Knowledge Management] Do your business
    Notions like corporate culture, the learning organization, and knowledge management are lagging indicators. Don’t let the sound of your own wheels drive you crazy. Blaming organizational problems on corporate culture is like saying something’s a communications problem: it doesn’t get you anywhere. Just Jay
  • HAROLD JARCHE  |  WEDNESDAY, JANUARY 4, 2012
    [Knowledge Management] Informal learning, the 95% solution
    It was part of the Taylorist, industrial model that also compartmentalized work and ensured that only managers were allowed to make decisions. There are methods from knowledge management, organizational development and human performance technology, for example, that are quite useful in supporting informal learning.
  • HAROLD JARCHE  |  MONDAY, APRIL 2, 2012
    [Knowledge Management] Awareness
    Tweet Part of Personal Knowledge Management is seeking sources of knowledge (Seek-Sense-Share). Wolfgang Reinhardt has looked at knowledge workers, researchers in particular, and examined how they can be aware in their fields of expertise. In complex networks, basic management approaches are no longer adequate.
  • HAROLD JARCHE  |  THURSDAY, JULY 12, 2012
    [Knowledge Management] PKM as pre-curation
    The most important part of  personal knowledge management  (PKM), in my opinion, is the need for active sense-making. Merely The knowledge gained from PKM is an emergent property of all its activities. Merely tagging an article does not create knowledge. Sense-making part takes time, discipline, and effort.
  • HAROLD JARCHE  |  WEDNESDAY, MAY 23, 2012
    [Knowledge Management] It’s all about networks
    Encouraging workplace practices like  personal knowledge management  is a start. Nurturing Creativity is now a management responsibility. Network Walking : One way to convince managers of the importance of network thinking is to force them to connect with their networks by getting out of their offices, physically and virtually.
  • HAROLD JARCHE  |  THURSDAY, FEBRUARY 11, 2010
    [Knowledge Management] Seek Sense Share
    My working definition of personal knowledge management: PKM: a set of processes, individually constructed, to help each of us make sense of our world, work more effectively and contribute to society. PKM works best when knowledge is shared. Organizational Knowledge Management (KM) is dependent on effective PKM processes.
  • TONY KARRER  |  TUESDAY, MAY 29, 2007
    [Knowledge Management] Personal Learning Knowledge Work Environment
    world that included a post by Bill Ives - Managing Personal Knowledge: Setting a Foundation for Transformation? adoption is getting folks to manage their personal knowledge and adopt practices like blogging for personal knowledge management (PKM) and personal learning.
  • HAROLD JARCHE  |  MONDAY, NOVEMBER 26, 2012
    [Knowledge Management] Coherence in complexity
    The same is happening to our models for management and “change management”, as if we could manage change in the first place. Systems, such as enterprise social network tools , can assist “net work” practices like the narration of work and personal knowledge management.
  • HAROLD JARCHE  |  SUNDAY, JANUARY 19, 2014
    [Knowledge Management] Six roles of network management
    If helping the network make better decisions is a primary role of management in the emerging economy, how does one get there? highlighted the six roles of management in the network era in my last post and I would like to build on these and show how this is being practiced at Change Agents Worldwide. Perhaps some day it will be.
  • EUEN SEMPLE  |  FRIDAY, JUNE 1, 2012
    [Knowledge Management] Knowledge Harvesting
    I have often made fun of the knowledge management phrase "knowledge harvesting" as it sounds like some sort of cerebral milking machine, sucking the good stuff from staff's skulls and leaving the empty husks discarded outside the office door. Just realised that is exactly what Facebook is doing
  • HAROLD JARCHE  |  THURSDAY, FEBRUARY 20, 2014
    [Knowledge Management] 2497 and counting
    For example, I have the flow (148 posts to date) of my thoughts on personal knowledge management since my first post in 2004. have also developed ideas around the knowledge-sharing paradox ; how our work structures drive sociopathic behaviours ; and  management in networks. What will you have learned during that decade?
  • HAROLD JARCHE  |  WEDNESDAY, MAY 18, 2011
    [Knowledge Management] Network Learning PKM Workshop Notes
    It is focused on mastering social media for networked learning, and is based on my work with PKM (personal knowledge management) since 2005. I use  Seek-Sense-Share as an initial framework to explain how to set up a personalized PKM  process: 1. Tweet The  Network Learning workshop will be held in Toronto on 27 May 2011.
  • HAROLD JARCHE  |  TUESDAY, JUNE 21, 2011
    [Knowledge Management] The 21st century workplace: moving to the edge
    This information can be mapped, and frameworks such as knowledge management (KM) help us to map it. We can also create tools, especially electronic performance support systems (EPSS) to do work and not have to learn all the background knowledge in order to accomplish the task. Rather bleak, I would think. complexity Work
  • HAROLD JARCHE  |  TUESDAY, OCTOBER 25, 2011
    [Knowledge Management] Knowledge filters
    Naive filtering is what too often happens in our knowledge searching. Expert filtering worked when knowledge was more stable but in an interconnected, interdependent, digital world we have to ask, who are the experts? You can also link to existing communities of expertise/interest such as KMers on knowledge management.
  • HAROLD JARCHE  |  THURSDAY, SEPTEMBER 27, 2012
    [Knowledge Management] Enterprise 2.0 transition
    The E20 Meetup in Paris today discussed the role of “Organizational Development” (OD) and “Human Ressource Management” (HR) in the Enterprise 2.0 have not seen organizations move toward a more social business model without changing management. game play. Bjoern Negelmann was the host. transition? Enterprise 2.0
  • HAROLD JARCHE  |  WEDNESDAY, JUNE 20, 2012
    [Knowledge Management] PKM: The Book
    I have been writing about personal knowledge management on this blog since 2004. The more and better we share our knowledge, the more resilient become our networks. With each workshop I see people whose eyes are opened to the possibilities of sharing, cooperating, and co-creating knowledge. would now like to ask for help.
  • HAROLD JARCHE  |  WEDNESDAY, AUGUST 11, 2010
    [Knowledge Management] Active sense-making
    Yesterday, during my presentation on personal knowledge management to IBM BlueIQ I was asked about the role of blogging in my own sense-making processes. This strikes me as the core of collaborative knowledge work. The activity of reading, writing and perhaps commenting helps to internalize some of the knowledge.
  • DAVE SNOWDEN  |  WEDNESDAY, NOVEMBER 5, 2014
    [Knowledge Management] What is thought to be is rarely real
    As I described yesterday, my use of narrative started with the need to discover decisions and their nature as part of creating a bottom up approach to knowledge management strategy. should say that this type if mapping is not just of value in knowledge management. So how does it work? Reflections
  • HAROLD JARCHE  |  SUNDAY, OCTOBER 28, 2012
    [Knowledge Management] From observation to breakthrough
    It also aligns with personal knowledge management ( PKM ) or those routine behaviours that we can practice and perfect in order to enhance learning and innovation at an organizational level. We use our understanding of our communities and networks to discern with whom and when to share our knowledge. Insight equates to Sensing.
  • HAROLD JARCHE  |  TUESDAY, APRIL 29, 2014
    [Knowledge Management] What have we learned so far?
    What have we learned so far about personal knowledge mastery? Personal Knowledge Mastery ( PKM ): A set of processes, individually constructed, to help each of us make sense of our world and work more effectively. Personal Knowledge Management is not linear. My problem is that I set them up and then don’t use them.”.
  • HAROLD JARCHE  |  MONDAY, OCTOBER 24, 2011
    [Knowledge Management] Taking the time to cross the chasm
    The President who gets others to handle his information needs without understanding the underlying technology infrastructure that is hampering knowledge-sharing and collaboration across the enterprise. addressed some of these issues in social media for senior managers , as Michael Cook asked a similar question.
  • HAROLD JARCHE  |  MONDAY, JUNE 4, 2012
    [Knowledge Management] Pulling informal learning
    Take a look at these 8 demand-side knowledge management principles by Nick Milton. People don’t pay attention to knowledge until they actually need it. People value knowledge that they request more highly than knowledge that is unsolicited. People won’t use knowledge, unless they trust its provenance.
  • DAVE SNOWDEN  |  TUESDAY, AUGUST 10, 2010
    [Knowledge Management] on partial knowledge
    started the day with a session on ethics in management and moved onto exaptation and knowledge management by way of a failed attempt to get in on another Mintzburg session and a bit of tourism around two Cathedrals (see photostream for results). The knowledge management session worried me.
  • HAROLD JARCHE  |  MONDAY, MARCH 10, 2014
    [Knowledge Management] A simple approach to KM
    Knowledge management (KM) does not have to be a major enterprise effort. But the lack of KM strategy can be a drag on innovation or hamper decision-making in a knowledge intensive organization. This will reflect implicit knowledge more so than the other two levels, and individuals can share their PKM as they see fit.
  • JAY CROSS  |  TUESDAY, AUGUST 23, 2011
    [Knowledge Management] It’s not about the content
    It reminded me of the initial Knowledge Management fiasco where bright MBAs assembled well-written but irrelevant platitudes and stuffed them into databases nobody ever visited. Things had to be tip-top quality, for the program’s tuition will be $60,000 a year. It shouldn’t be too challenging to. What did I think? Just Ja
  • HAROLD JARCHE  |  FRIDAY, JUNE 28, 2013
    [Knowledge Management] The network is the solution
    In the latter, “ Literacy becomes a wide range of evolving information skills developed around the activities of learning – the ability to acquire knowledge and skills through the resourceful and responsible utilization of information. Our future needs to be focused on learning, not instruction. here and here ). – David Bollier.
  • HAROLD JARCHE  |  THURSDAY, JANUARY 17, 2013
    [Knowledge Management] Prepare for the future of work
    This is what personal knowledge management is all about. It starts by seeking people and knowledge sources and the Seek-Sense-Share cycle finishes by sharing with communities and social networks. Ross Dawson says that people who have “ learnt how to learn ” will be better prepared for jobs of the future.
  • HAROLD JARCHE  |  THURSDAY, APRIL 11, 2013
    [Knowledge Management] We need more sandboxes
    Earlier this week I wrote that practices like personal knowledge management (PKM), and its potential for enhanced serendipity can give us the underlying structure to become better hackers and more creative. What if community managers were already plugged in to other networks? Play, explore and converse. Informal Learning
  • HAROLD JARCHE  |  WEDNESDAY, MARCH 17, 2010
    [Knowledge Management] Sense-making
    The term personal knowledge management (PKM) isn’t about management in a business sense but rather how we can manage to make sense of information and experience in our electronic surround. Knowledge – connecting information to experience (know what, know who, know how).
  • HAROLD JARCHE  |  MONDAY, DECEMBER 16, 2013
    [Knowledge Management] PKM and MOOC
    If we think of the MOOC as a vehicle for shared understanding, and not content delivery, it becomes the collective equivalent to personal knowledge management. When adults design for children they have a tendency to dumb things down. – Tony Bates. Informal Learning Learning NetworkedLearning PKM SocialLearning
  • HAROLD JARCHE  |  WEDNESDAY, AUGUST 4, 2010
    [Knowledge Management] Leveraging collective knowledge
    This week, a few related knowledge management (KM) articles crossed my path and I’d like to weave them together. Leveraging collective knowledge may be our collective challenge but there are no guaranteed solutions at this time. The illusion of knowledge. This is still new territory. The need for KM is evident.
  • MARTIJN LINSSEN  |  WEDNESDAY, SEPTEMBER 11, 2013
    [Knowledge Management] Social Media Centers of Excellence? Really?
    Here’s my issue with the thoughtful piece linked above: it treats ‘social media’ as just another enterprise skill that needs to be accommodated with the same management approaches: stakeholders, goals & requirements, processes, knowledge base, etc. Nothing new here. Doubt me? What then? At the very least.
  • DAVE SNOWDEN  |  SUNDAY, DECEMBER 7, 2014
    [Knowledge Management] Of experts and expertise
    A long time ago when I first created the Cynefin framework in its five domain form my focus was on knowledge management. The first fully worked article looked at communities and deployment of knowledge and in those versions I talked about complicated (then called knowable) as the domain of experts. Musings
  • JAY CROSS  |  WEDNESDAY, FEBRUARY 15, 2012
    [Knowledge Management] Relevance Trumps ROI
    Excerpts from an article by CLO’s Deanna Hartley : Determining Relevance: Tangible vs. Intangible . And if it’s not, they shouldn’t be doing it,” he said. They are essentially the wrong measures. Then generalize from talking to the sample of people to the whole organization.”. Just Jay
  • HAROLD JARCHE  |  WEDNESDAY, OCTOBER 6, 2010
    [Knowledge Management] Network Learning
    Tweet I mentioned in my last post that the term “personal knowledge management&# ( PKM ) does not adequately describe the sense-making process that I attribute to it. Education has always assumed that knowledge can be transferred and that we can carefully control the process through education.
  • TONY KARRER  |  TUESDAY, APRIL 3, 2007
    [Knowledge Management] Corporate eLearning
    Search - Implications on Knowledge Work Corporate eLearning Development: Learning2.0, Why Wikis Are Conquering the Enterprise Wikis - Public vs. Controlled - Why There's No eLearning Wiki Will Blogs, Wikis, RSS, Mashups be Used in Corporate eLearning? Identity2.0 Learning Trends Point To and Shape Corporate eLearning
  • HAROLD JARCHE  |  SATURDAY, AUGUST 11, 2012
    [Knowledge Management] PKM Book Update 2
    Thanks to the many people who have contributed so far to the  PKM Book project , which will result in a freely available e-book on the subject of personal knowledge management. I am using a WordPress plug-in called  Anthologize  to develop the e-book. Anthologize lets me take posts and turn them into a book.
  • JANE HART  |  FRIDAY, APRIL 20, 2012
    [Knowledge Management] Is it time for a BYOL (Bring Your Own Learning) strategy in your organization? #BYOL
    Adopting a BYOL strategy will however require a different approach to learning and development.  It will not  be about designing personalised training nor managing people’s learning for them , but rather supporting their own personal learning strategies. For an individual it means they: Take responsibility and control. Reflect and review.
  • HAROLD JARCHE  |  TUESDAY, OCTOBER 30, 2012
    [Knowledge Management] A coherent path to social business
    think it boils down to three things: Openness, Knowledge-sharing, and Diversity. 1. If workers cannot connect with anyone they need to, then the knowledge needed to address a problem may never be revealed to those who need it. People need to practice knowledge-sharing through the narration of work and personal knowledge management.
  • HAROLD JARCHE  |  MONDAY, OCTOBER 21, 2013
    [Knowledge Management] Shifting responsibility by taking responsibility
    Knowledge workers collectively make the relationship capital that creates value in the network era. They need to be not just knowledgeable, but creative as well. Knowledge workers need to take control of their networked learning. We need to build our own knowledge networks; seeking out others, sense-making, and sharing.
  • DAVE SNOWDEN  |  SUNDAY, DECEMBER 12, 2010
    [Knowledge Management] The aging workforce (part 3)
    In my two earlier posts on this subject I started by challenging the knowledge management orthodoxy of codification and then proceeded to make some more sophisticated points about the nature of explicit knowledge. In particular I argued that explicit knowledge arises as a result of and complement to, tacit knowledge.
  • HAROLD JARCHE  |  MONDAY, APRIL 5, 2010
    [Knowledge Management] All models are flawed but some are useful
    Silvia Andreoli has added to my last post on PKM and created this graphic to show the individual as well as the social aspects of personal knowledge management. My only minor issue is that I would replace “knowledge&# with “personalized information&#. like its simplicity and the way it shows the flows.
  • DAVE SNOWDEN  |  THURSDAY, JULY 8, 2010
    [Knowledge Management] The origins of Cynefin (part 3)
    ontology) not simply a model to understand knowledge flows and that as such the model had more general applicability. Now remember that the Cynefin model was, it is early days a knowledge management model. In parallel with this I was writing a chapter for Knowledge Horizons on the social ecology of knowledge management.
  • HAROLD JARCHE  |  MONDAY, APRIL 30, 2012
    [Knowledge Management] How blog­ging chan­ged my life for the bet­ter
    My blog is a key part of my professional development and essential to my personal knowledge management processes. I guess I could be described as a hardcore blogger, as I’ve been writing here for over eight years. So I’m going to respond to Hugh MacLeod’s question about the importance of blogging to me.
  • HAROLD JARCHE  |  WEDNESDAY, JANUARY 9, 2013
    [Knowledge Management] The Power of Pull and PKM
    John Seely Brown & Lang Davison looks at how digital networks and the need for long-term relationships that support the flow of tacit knowledge are radically changing the nature of the enterprise as we know it. It is also an excellent reference book for understanding many facets of personal knowledge management. Find (Seek).
  • DAVE SNOWDEN  |  SUNDAY, FEBRUARY 7, 2010
    [Knowledge Management] The evolution of Cynefin over a decade
    Opening chapter of Liberating Knowledge published in 1999 has the model in two-by-two form with the vertical dimension between Expert and Non-expert , the horizontal between tacit and explicit. Focus on knowledge management and communities of practice. I'm working on a history of the Cynefin model.
  • DAVID GURTEEN  |  MONDAY, JANUARY 19, 2009
    [Knowledge Management] Business cases are a waste of time!
    By David Gurteen Knowledge managers are always asking how they can obtain support for a KM project by demonstrating the ROI especially as the measuring the ROI of a KM initiative is so difficult. Smart leaders don't waste their time with this. They play the game, but they know how to make the game worth playing.
  • ROSS DAWSON  |  WEDNESDAY, OCTOBER 1, 2014
    [Knowledge Management] The focus of big data should be creating value FOR customers
    In the mid-1990s I became involved in knowledge management. So I wrote my first book, Developing Knowledge-Based Client Relationships , to frame knowledge as primarily about creating value WITH the customer. Big Data is one of the hottest trends at the moment, as shown in this Google Trends chart below.
  • HAROLD JARCHE  |  THURSDAY, DECEMBER 22, 2011
    [Knowledge Management] Working smarter, daily
    For example, here are my feeds for Innovation, Collaboration & Network: This is one more, rather powerful, tool for my personal knowledge management processes that makes my life a bit easier. Tweet My blog functions as my outboard brain, a place to get half-baked ideas out in the open and work on them in public.
  • HAROLD JARCHE  |  TUESDAY, AUGUST 24, 2010
    [Knowledge Management] Personal Information Management for Sense-making
    Tweet George Siemens calls it information management (what I describe as PKM). specifically use the term information instead of knowledge. We encounter a continual flow of information – most of it will never become “knowledge”. For sure, merely tagging an article does not create knowledge.
  • DAVE SNOWDEN  |  MONDAY, MARCH 25, 2013
    [Knowledge Management] Cutting through a weave destroys it
    It's a good Curry do with conversation (on our table at least) based on some knowledge of the sport. The trouble is that would not allow large teams of recently graduated MBA's to reuse recipes and documents from over codified knowledge management systems. Their marketing department have no idea what complexity is about.
  • DAVID GURTEEN  |  MONDAY, JANUARY 17, 2011
    [Knowledge Management] Blog Post: Henley KM Forum "Knowledge in Action" Leaflets
    By David Gurteen I have been a guest member of the Henley Knowledge Management Forum since its inception over ten years ago. But this is starting to change and they have made a number of Knowledge in Action Leaflets available. Well worth taking a look
  • HAROLD JARCHE  |  MONDAY, MARCH 24, 2014
    [Knowledge Management] Absorbing complexity with PKM
    One of the most spectacular possibilities that social technologies offer is that our individual creativity and knowledge is exponentially expanded by connecting to our personal networks – both within and outside organisational boundaries. Sense-making is acting on one’s knowledge. Have you ever heard of the Law of Requisite Variety ?
  • HAROLD JARCHE  |  WEDNESDAY, APRIL 17, 2013
    [Knowledge Management] Activate your knowledge
    Most of all, PKM is a framework to actually do knowledge work. It is a framework that helps move from an awareness of knowledge to activation of its use in the context of getting work done. My earliest inspiration on the power of personal knowledge management came from Lilia Efimova and her research on blogging as knowledge work.
  • DAVE SNOWDEN  |  THURSDAY, DECEMBER 2, 2010
    [Knowledge Management] The aging workforce (part 1)
    Today's Dilbert raised one of the classic issues in knowledge management. Back in the 1990s people argued that core knowledge walked out of the door each evening and might not return. Such mapping, like the idea of tacit to explicit knowledge conversion, is so partially true as to be dangerous in its adoption.
  • HAROLD JARCHE  |  FRIDAY, JANUARY 18, 2013
    [Knowledge Management] As the world keeps churning, work today is all about learning
    The chapter on Clarity was directly aligned with my work on personal knowledge management. It is about seeking information and knowledge and distilling it so that you can make sense of it and then it is ready to be shared. The title of this post is what Dan Pink, in his book To Sell is Human , would call a rhyming pitch.
  • DAVE SNOWDEN  |  FRIDAY, DECEMBER 26, 2014
    [Knowledge Management] Statistical tails waging the dogs of truth
    This seems to have been an innate feature of management science and to a lesser extent social science considered more broadly. That statistical engines then run and correlations are identified which are then distilled into prescriptive or advisory recipes for managers seeking to know outcome before action. Polemic
  • HAROLD JARCHE  |  THURSDAY, MAY 29, 2014
    [Knowledge Management] Organizational Learning in the Network Era
    Edwards Deming, American management visionary, understood that systemic factors account for most organizational problems, and changing these has more potential for improvement than changing any individual’s performance. Therefore the role of executives should be to manage the system, not individuals. This is absurd. Email. In-person.
  • HAROLD JARCHE  |  MONDAY, SEPTEMBER 30, 2013
    [Knowledge Management] Make it relevant
    Spend more effort on getting influential people, especially senior management, to model the behavior. This is why I am not the most popular person amongst LMS vendors , as I believe the underlying principle of learning management systems is in direct conflict with collaborative and cooperative work. Start small. Make it safe.
  • DAVE SNOWDEN  |  WEDNESDAY, JANUARY 23, 2013
    [Knowledge Management] The narrative papers
    There have been a fair number over the years, particularly in the area of knowledge management which is where all of this got started. A lot of those are out of date as the field has moved on, but I don't think I want to deny any of the material, although I would change them if I was writing them again. Narrative
  • HAROLD JARCHE  |  THURSDAY, JULY 15, 2010
    [Knowledge Management] PKM: Working Smarter
    In PKM in a Nutshell , I linked my various posts on personal knowledge management to make the framework more coherent. PKM leverages  open web-based systems that facilitate sharing. A PKM mindset aids in observing, thinking and using information & knowledge better (I Sense). Finding things out on the Web (SEEK). 2.
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