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Facilitating Knowledge Work #wolweek

Clark Quinn

In the course of some work with a social business agency, was wondering how to represent the notion of facilitating continual innovation.

Informal learning, the 95% solution

Harold Jarche

Tweet Informal learning is not better than formal training; there is just a whole lot more of it. Informal Learning

Informal learning is a business imperative

Harold Jarche

connected this to the whole notion of simpler work getting automated and outsourced  usingTom’s framework. It is moving to the edge.

The right information is not enough

Harold Jarche

Fallacy: If you give the right information, to the right people, at the right time, they will act accordingly. SocialLearning Technology

PWLE Not PLE - Knowledge Work Not Separate from Learning

Tony Karrer

But, too much structure is not going to work. mentioned quite a while ago (in Personal Work and Learning Environments (PWLE) - More Discussion and Personal Work and Learning Environments ) that: Knowledge work is not separate from learning. concepts and technologies (mashups, widgets, aggregation, OpenID, RSS, etc.)

Search - Implications on Knowledge Work

Tony Karrer

This post was sparked by a couple of recent articles: Babson Knowledge: How Google Plans to Change the Scope of Googling (And Why Information and Knowledge Workers Should Care). While there is some defense of Corporate IT in that it is harder to get at information that is stored in a wide variety of systems, e.g., ERP, CRM, etc.

50 suggestions for implementing 70-20-10

Jay Cross

Sharing 50 suggestions on putting 70-20-10 to work has consumed five posts spread over two months. implementing 70-20-10 is not simple.

50 suggestions for implementing 70-20-10

Jay Cross

Convergence of work and learning. Work and learning have merged. Twenty-first century employees do complex, unpredictable work.

The Future of the Training Department

Harold Jarche

Before industrialization, work was local or industry meant cottage-industry. Factories require groups of people working together.

Activate your knowledge

Harold Jarche

PKM is much more than processing information. Most of all, PKM is a framework to actually do knowledge work.

Why PKM?

Harold Jarche

Here is a short video introduction on why personal knowledge mastery ( PKM ) is becoming a required skill and mindset for professionals today.

PKM 147

Social Learning – Highlights

Harold Jarche

For me, the essence of social learning is that as our work becomes more complex, we need faster feedback loops to stay on top of it. The course is an artifact of a time when information was scarce and connections were few. Charles Jennings : We are living in a world where access trumps knowledge every time.

Why do I need KM?

Harold Jarche

Collaborative knowledge work must be coupled with cooperative knowledge sharing. course is not the answer.

PKM 103

leadership is learning

Harold Jarche

If work is learning and learning is the work, then leadership at work should be all about promoting learning.

Notes from 2004

Harold Jarche

have more potential and utility in this medium [the web] than centralized systems such as LCMS (learning content management systems)&# [The year before I had been working for a company selling an LCMS]. More thoughts & comments from 2004: Many companies are trying to find ways to motivate their knowledge workers. also wrote -.

Skills for Learning Professionals…Part 2 | Full Circle Associates

Nancy White

What’s the 5 minute and 60 minute learning piece that all knowledge workers should have to go through so they will be better at this?

cooperation makes us human

Harold Jarche

Automation of procedural  work is accelerating. We should not try to work more like machines in order to compete with them. As Steven B.

Wirearchies are smarter than the sum of their parts

Harold Jarche

Work in the network era needs to be cooperative and collaborative, and organizations have to support both. – Jon Husband. Wirearchy

the future of human work

Harold Jarche

Just as few people do work that requires pure physical labour today, soon few of us will do routine, procedural, standardized knowledge work.

PKM 117

Active sense-making

Harold Jarche

In my Seek>Sense><Share model, seeking and annotating information is important but cannot stand on its own.

Work is learning, learning work

Harold Jarche

My Twitter bio reads, “ Work is learning, learning work – that is all Ye know on earth, and all ye need to know [apologies to Keats ].

It’s about value creation

Harold Jarche

His latest post, The information age fallacy , looks at the amount of time wasted in managing information flows, instead of creating anything new. The

Social learning is for human work

Harold Jarche

This past week I came across the theme of the changing nature of work several times. This includes knowledge work. Ross Dawson.

beyond the reach of automation

Harold Jarche

Here are some thoughts on how the increasing automation of knowledge work can be addressed by a new approach to organizational leadership.

Talent vs Labour

Harold Jarche

Through the 1970s, owners moved jobs to Sun Belt right-to-work states. They automated, outsourced and worked to diminish the power of unions.

Engaging Knowledge Artisans

Harold Jarche

But what about our structures that organize how people work together? Overarching knowledge work principles have to be first established.

PKM 107

Learning is the work

Harold Jarche

Work is learning and learning is the work. Because the nature of work is changing. Share to inspire through your work.

PKM 126

The Seek > Sense > Share Framework

Harold Jarche

Simple standards facilitated with a light touch, enables knowledge workers to capture, interpret and share their knowledge.

PKM 150

Management in Networks

Harold Jarche

Collaboration is working together toward a common objective. Knowledge networks differ from company hierarchies. forecasting. planning.

PKM: the basic unit of social business

Harold Jarche

The basic unit of social business technology is personal knowledge management, not collaborative workspaces. Nardi, S. Whittaker and H.

PKM 121

Moving forward with Social Collaboration

Harold Jarche

This is a network of progressive and passionate professionals, who really want to bring about substantive change in how work gets done.

United by networked and social learning

Harold Jarche

Work Teams need to get things done. An These are necessary to not only do the work but to prepare for the work to be done: emergent practices.

Connecting Companies and Markets

Harold Jarche

The duty of being transparent in our work and sharing our knowledge rests with all workers, including management. hierarchy-to-the-rear.

Industrial disease

Harold Jarche

In most cases our current models for managing people and supporting their knowledge-sharing are ineffective. Complexity is the new normal.

Knowledge sharing paradox revisited

Harold Jarche

The knowledge sharing paradox is that enterprise social tools can constrain what they are supposed to enhance. – Dave Pollard (2005).

PKM 72

Build trust, embrace networks, manage complexity

Harold Jarche

Hierarchies. A new model for work is required. They work well when information flows mostly in one direction: down. Networks.

Leadership for the Network Era

Harold Jarche

Leadership training usually does not work. Modelling is integrative, while shaping is usually external and out of the work context.

Transparency is the new objectivity

David Weinberger

Second, what I meant is that transparency is now fulfilling some of objectivity’s old role in the ecology of knowledge. Nevertheless, objectivity — even as an unattainable goal — served an important role in how we came to trust information, and in the economics of newspapers in the modern age. And then foolishness.

Report 107

Leadership by Example

Harold Jarche

Leadership training usually does not work. We are not born with this information. ” Brenda McGowan, in Network World. Leadership

Mastering the Art of Collaboration Through Conversation

Luis Suarez

 . Can you have too many conversations at work? More than anything else, because, if anything, as a knowledge (Web 2.0) To quote: .