Undoing the stranglehold of over a century of industrial structures, methods and mindsets that are no longer appropriate presents a colossal challenge. start was made almost thirty years ago when lean and quality approaches to manufacturing were adopted in response to global competitive pressures. Much of this learning appears

Tolstoy really really doesn’t like Shakespeare. His polemic is a wonderful literary rant, taking him on for putting undifferentiated characters into ridiculous plots, speaking language no one would ever actually say, and betraying Christian values and virtues. So why is Shakespeare universally acclaimed? But I don’t mind.