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Not Your Father’s ROI

Jay Cross

Productivity in a Networked era: Not Your Father’s ROI. But like Pontiacs and Oldsmobiles, old-school ROI’s day in the sun is waning.

ROI 61

ROI and Metrics in eLearning

Tony Karrer

I'm working on an article around the use of ROI and metrics in eLearning. I did a quick search for resources and here's what I found. This level of evaluation will increase the visibility of learning and development efforts, because successful implementation of Level 3 evaluation Internet Time Blog: ROI is toast. ROI is toast.

ROI 54

Creating a Return on Investment (ROI) calculation for Enterprise 2.0 and internal social media

Ross Dawson

A major challenge for organizations that are considering internal social media initiatives is that a business case including a financial justification is frequently required. However if the organization requires a financial case, then those seeing the opportunity need to do what they can to create the case. COSTS. Technology.

Managing Multiple Learning Managment Systems - The High Cost of Choice


The Consequences So what happens when organizations have multiple LMSs to manage? And remember, SCORM packages are incredibly large.

Cost 23

Social ROI?

Clark Quinn

Someone was stating that talking about ROI of the social network was important but hard to do now,  and essentially wondered if there was new thinking in this area.  So let me ask the question. You look at measures used to evaluate the industry, and they’re things like cost/time/seat. Other opinions? social strategy

What is stopping companies from measuring learning: Skillsets, datasets, toolsets or mindsets?


In short, learning and development organizations and departments are suffering from an analytics crisis. And this is a high-stakes issue.

What Does the Training Department Do When Training Doesn’t Work?

Charles Jennings

Sometimes isolating ROI is easy, sometimes it’s impossible. The global training industry is large and in growth again post-2008. n(d)-?set

The Evolving Social Organization

Harold Jarche

As every entrepreneur knows, the initial growth of a company is often synonymous with efficiency drops and decreases in profits, since administrative tasks, indirect structural costs and middle-term forecasts add financial and human pressure on early growth. As organizations grow, the original simplicity gets harder to maintain.

Why Your Nonprofit Should Invest in Video As Part Its Communications Strategy

Beth Kanter

In fact, 80% of respondents said video is important to their organization today, 91% believe video will become more important in the next 3 years, and.

Measure what’s important

Jay Cross

eventually shows up in someone’s ledger of costs or revenues. The leading teacher of ROI-for-L&D is a former banker.). Tom Stewart.

Controversy over Informal Learning

Jay Cross

QUESTION: How can we assess the ROI of informal learning? ANSWER: Cost-benefit analysis. Some still do. I’ve got a thick skin. Not much.

Concise take on using informal learning for profitability

Jay Cross

The software costs nothing. It’s worth it: I can show the ROI. Thirteen minutes long, and you can bail after five. Just Jay

ROI 31

Healthy Nonprofit Work Culture: Shouldn’t That 2 Hour Conference Call Have Been An Email?

Beth Kanter

That is a slogan on a t-shirt, and while meant as a joke, it is all too familiar for many nonprofits. Meetings that waste your time!

Dear C-Suite: We Don’t Do Training Anymore

Dan Pontefract

It need not solely be considered a line item budget cost. Two points come to mind from that speech. ” Jenny is right.

The Untethered, Hyperconnected Enterprise

Irving Wladawsky-Berger

A few weeks ago I attended the MIT Sloan CIO Symposium.   The theme of this year’s Symposium was Piloting the Untethered Enterprise :  “In today's world of mobile, big data and the cloud, how does a CIO successfully pilot his organization towards its goals?”  . There is bad-legacy , which costs too much to support and constrains innovation. 

Corporate Learning Trends- What Endures During Recessions

Kevin Wheeler

ROI is the holy grail of training professionals. They do not need any ROI studies. If they don’t believe this, no amount of ROI proof is likely to change their minds. This last recession has been true to form with many organizations trimming learning back deeply and early. They don’t cost much. Mentoring.

Learning Content Management Systems (LCMS) for Managing Course Assets

Tony Karrer

But I’ve seen organizations cobble together solutions using SharePoint more than I’ve seen LCMS solutions. Some key elements in the learning technology strategy that Bryan talks to some of the bigger pictures questions that organizations need to think through. Is it lower-cost development? They have an LMS but not an LCMS.

Learning With and From Others: Restructuring Budgets for Social Learning

Dan Pontefract

Now is the time for learning professionals to embrace social learning as an emerging and engaging way to enhance an organization’s learning strategy. technologies surfaced within the organization. Ultimately, learning organizations will effectively evolve if they consider including new social learning strategies. More with less.

How to support informal learning

Jay Cross's Informal Learning

organizations spend so much money on formal learning but spend little (if any) in support of informal learning? Cross: Is 353% ROI plausible?

Why Corporate Training is Broken And How to Fix It

Jay Cross

The Collaborative Organization 12. Person-to-person instruction is no longer cost-effective. The Collaborative Organization.

How To 107

Signs that You May Need a Strategy

Adaptive Path

Experience design is seen by most organizations as a cost center, yet those of us in the practice spend most of our days and nights developing solutions that deliver disproportionate value to the organizations that employ us and the customers that purchase our products and services. Like fix everything. 2.

Pushing back

Clark Quinn

You can help them here, doing some business consulting on ROI for them. This may be the path that starts getting your contribution to the organization to start being strategic. In a recent debate with my colleague on the Kirkpatrick model, our host/referee asked me whether I’d push back on a request for a course. design strateg

ROI 54

Edge Perspectives with John Hagel: Community 2.0

John Hagel

This is especially a problem for large companies seeking to organize virtual communities. Besides, ROS has better symmetry with ROA and ROI.

ROI 74

Convert ILT to eLearning - Estimating

Tony Karrer

It relates to my post about eLearning Costs , which bases cost estimates on seat time of the eLearning course. In Costs , Donald Clark talks about seat time during conversion: Seat time is the time spent by the learner in a learning environment. How will the finished product be implemented within the organization?

Working Smarter eFieldbook $12

Jay Cross

The accelerating rate of change in business forces everyone in every organization to make a choice: learn while you work or become obsolete.

eBook 39

Interview with Margret Schmidt, VP of User Experience Design and Research at TiVo (Part 3)

Adaptive Path

This ongoing work is done internally, with user experience as a service organization working for marketing, product management, or customer support (depending on the site section). Anything we can do to reduce support costs or increase sales helps the bottom line. Part 1 of this interview. Part 2 of this interview. million to 3.5

An innovative workshop on radical management

Steve Denning

have you ever wondered what it would take to make the entire organization Agile? Have you ever wondered how you could break the seemingly unchangeable cycle of cost/benefit tradeoffs? shift from solely economic value to the values that will grow your organization: transparency, continuous improvement and sustainability.

How to Replace Top-Down Training with Collaborative Learning (4)

Jay Cross

Is your organization ready? Where does your organization fit on the progression from Hierarchical Organization to Collaborative Organization?

ROI 10

My Conversation With Eric Ries on the benefits of Lean Start Up Principles for Nonprofits

Beth Kanter

Funders that ask for ROI to soon create a bad dynamic for innovation.  You wouldn’t expect to learn cost accounting in a single lecture. 

Notes from ALT-C

Stephen Downes: Half an Hour

"The notion of students as change agents is a relatively new concpt." -- Malcom Ryan Rachel Winston How we can shape the development of a new culture of learning by creating a new partnership between students and educators. political view of the prevailing culture 1. why NUS thinks is an ideal model 2. because it''s the right thing to do?

Generations, Social and Enterprise: adopt vs adapt

Martijn Linssen

Oh my the implications involved, the political consequence, the loss of face - versus money saved, gained, invested and ROI-ed. Heck no, either.

Businesses must assess the quality of learning

Jay Cross's Informal Learning

You may have heard my story about the brewer who was told to cut his costs 16%. High Time for ROI. It’s More than ROI.


Why Your Nonprofit Should Be A Big Listener

Beth Kanter

As technology costs drop and communications move online, the future of our work lies in big listening. What is Big Listening? shorter cycle.

ROI 20

Edge Perspectives with John Hagel: Mastering New Marketing Practices

John Hagel

Dont Count On It. In the meantime, I thought it would be useful to write up my speaking notes to share a high level view of where marketing is going.

Social Media Planning and Evaluation for NGOs | Full Circle Associates

Nancy White

Organizations working with limited bandwidth want to block applications to prioritize internet use. What about the new ?) Amen to that!

Financial Investment

Tony Karrer

Should learning organizations make a financial investment in new forms of learning? What will it cost and what's the expected return?


Twitter potpourri

Harold Jarche

RCMP and Vatican: The downfall of the hierarchical and opaque organization - David Eaves. Via @neternity Try 2-3 low-cost approaches instead of one big (expensive) project - that way you can afford to fail #learntrends. On calculating ROI for human activities (economics, learning, marketing, etc.)  from a Nobel laureate.

If I Were CEO, I’d Mandate Enterprise 2.0

Dan Pontefract

tools, technologies and most importantly ‘culture’ across the organization as quickly as I could. despite ROI being proven above).

Edge Perspectives with John Hagel: Wasting Talent

John Hagel

Besides, I like the symmetry with the new measures of ROA and ROI mentioned earlier.) Dont Count On It. But, what do they measure?

LMS - Questions

Tony Karrer

wanted to capture this to be able to come back and talk about a few of these items later: What are the benefits, ROI, outcomes to be expected from LMS implementation? How do you get buy-in from staff and organization? What are the costs? I'm about to present at the LMS session at DevLearn. How complicated do you make it?