Not Your Father’s ROI
JUNE 28, 2009
Productivity in a Networked era: Not Your Father’s ROI. But like Pontiacs and Oldsmobiles, old-school ROI’s day in the sun is waning.
ROI and Metrics in eLearning
OCTOBER 16, 2007
I'm working on an article around the use of ROI and metrics in eLearning. I did a quick search for resources and here's what I found. This level of evaluation will increase the visibility of learning and development efforts, because successful implementation of Level 3 evaluation Internet Time Blog: ROI is toast. ROI is toast.
Creating a Return on Investment (ROI) calculation for Enterprise 2.0 and internal social media
SEPTEMBER 6, 2012
A major challenge for organizations that are considering internal social media initiatives is that a business case including a financial justification is frequently required. However if the organization requires a financial case, then those seeing the opportunity need to do what they can to create the case. COSTS. Technology.
Managing Multiple Learning Managment Systems - The High Cost of Choice
Dawn of Learning
JUNE 25, 2013
The Consequences So what happens when organizations have multiple LMSs to manage? And remember, SCORM packages are incredibly large.
JANUARY 14, 2014
Someone was stating that talking about ROI of the social network was important but hard to do now, and essentially wondered if there was new thinking in this area. So let me ask the question. You look at measures used to evaluate the industry, and they’re things like cost/time/seat. Other opinions? social strategy
What Does the Training Department Do When Training Doesn’t Work?
MAY 1, 2014
Sometimes isolating ROI is easy, sometimes it’s impossible. The global training industry is large and in growth again post-2008. n(d)-?set
The Evolving Social Organization
AUGUST 25, 2010
As every entrepreneur knows, the initial growth of a company is often synonymous with efficiency drops and decreases in profits, since administrative tasks, indirect structural costs and middle-term forecasts add financial and human pressure on early growth. As organizations grow, the original simplicity gets harder to maintain.
What is stopping companies from measuring learning: Skillsets, datasets, toolsets or mindsets?
Dawn of Learning
MAY 16, 2014
In short, learning and development organizations and departments are suffering from an analytics crisis. And this is a high-stakes issue.
Why Your Nonprofit Should Invest in Video As Part Its Communications Strategy
AUGUST 21, 2014
In fact, 80% of respondents said video is important to their organization today, 91% believe video will become more important in the next 3 years, and.
Measure what’s important
JUNE 10, 2013
eventually shows up in someone’s ledger of costs or revenues. The leading teacher of ROI-for-L&D is a former banker.). Tom Stewart.
Controversy over Informal Learning
APRIL 28, 2012
QUESTION: How can we assess the ROI of informal learning? ANSWER: Cost-benefit analysis. Some still do. I’ve got a thick skin. Not much.
Healthy Nonprofit Work Culture: Shouldn’t That 2 Hour Conference Call Have Been An Email?
JULY 20, 2015
That is a slogan on a t-shirt, and while meant as a joke, it is all too familiar for many nonprofits. Meetings that waste your time!
Concise take on using informal learning for profitability
OCTOBER 20, 2011
The software costs nothing. It’s worth it: I can show the ROI. Thirteen minutes long, and you can bail after five. Just Jay
Dear C-Suite: We Don’t Do Training Anymore
NOVEMBER 4, 2013
It need not solely be considered a line item budget cost. Two points come to mind from that speech. ” Jenny is right.
The Untethered, Hyperconnected Enterprise
JUNE 8, 2012
A few weeks ago I attended the MIT Sloan CIO Symposium. The theme of this year’s Symposium was Piloting the Untethered Enterprise : “In today's world of mobile, big data and the cloud, how does a CIO successfully pilot his organization towards its goals?” . There is bad-legacy , which costs too much to support and constrains innovation.
Corporate Learning Trends- What Endures During Recessions
MARCH 3, 2011
ROI is the holy grail of training professionals. They do not need any ROI studies. If they don’t believe this, no amount of ROI proof is likely to change their minds. This last recession has been true to form with many organizations trimming learning back deeply and early. They don’t cost much. Mentoring.
Learning Content Management Systems (LCMS) for Managing Course Assets
JANUARY 24, 2011
But I’ve seen organizations cobble together solutions using SharePoint more than I’ve seen LCMS solutions. Some key elements in the learning technology strategy that Bryan talks to some of the bigger pictures questions that organizations need to think through. Is it lower-cost development? They have an LMS but not an LCMS.
Learning With and From Others: Restructuring Budgets for Social Learning
JANUARY 6, 2011
Now is the time for learning professionals to embrace social learning as an emerging and engaging way to enhance an organization’s learning strategy. technologies surfaced within the organization. Ultimately, learning organizations will effectively evolve if they consider including new social learning strategies. More with less.
How to support informal learning
Jay Cross's Informal Learning
JULY 12, 2010
organizations spend so much money on formal learning but spend little (if any) in support of informal learning? Cross: Is 353% ROI plausible?
Why Corporate Training is Broken And How to Fix It
JULY 17, 2012
The Collaborative Organization 12. Person-to-person instruction is no longer cost-effective. The Collaborative Organization.
MAY 5, 2015
You can help them here, doing some business consulting on ROI for them. This may be the path that starts getting your contribution to the organization to start being strategic. In a recent debate with my colleague on the Kirkpatrick model, our host/referee asked me whether I’d push back on a request for a course. design strateg
Signs that You May Need a Strategy
AUGUST 3, 2009
Experience design is seen by most organizations as a cost center, yet those of us in the practice spend most of our days and nights developing solutions that deliver disproportionate value to the organizations that employ us and the customers that purchase our products and services. Like fix everything. 2.
Edge Perspectives with John Hagel: Community 2.0
APRIL 1, 2007
This is especially a problem for large companies seeking to organize virtual communities. Besides, ROS has better symmetry with ROA and ROI.
Convert ILT to eLearning - Estimating
OCTOBER 14, 2009
It relates to my post about eLearning Costs , which bases cost estimates on seat time of the eLearning course. In Costs , Donald Clark talks about seat time during conversion: Seat time is the time spent by the learner in a learning environment. How will the finished product be implemented within the organization?
Working Smarter eFieldbook $12
JUNE 28, 2011
The accelerating rate of change in business forces everyone in every organization to make a choice: learn while you work or become obsolete.
Interview with Margret Schmidt, VP of User Experience Design and Research at TiVo (Part 3)
JANUARY 26, 2009
This ongoing work is done internally, with user experience as a service organization working for marketing, product management, or customer support (depending on the site section). Anything we can do to reduce support costs or increase sales helps the bottom line. Part 1 of this interview. Part 2 of this interview. million to 3.5
An innovative workshop on radical management
FEBRUARY 26, 2012
have you ever wondered what it would take to make the entire organization Agile? Have you ever wondered how you could break the seemingly unchangeable cycle of cost/benefit tradeoffs? shift from solely economic value to the values that will grow your organization: transparency, continuous improvement and sustainability.
How to Replace Top-Down Training with Collaborative Learning (4)
SEPTEMBER 6, 2012
Is your organization ready? Where does your organization fit on the progression from Hierarchical Organization to Collaborative Organization?
My Conversation With Eric Ries on the benefits of Lean Start Up Principles for Nonprofits
DECEMBER 11, 2013
Funders that ask for ROI to soon create a bad dynamic for innovation. You wouldn’t expect to learn cost accounting in a single lecture.
Notes from ALT-C
Stephen Downes: Half an Hour
SEPTEMBER 11, 2013
"The notion of students as change agents is a relatively new concpt." -- Malcom Ryan Rachel Winston How we can shape the development of a new culture of learning by creating a new partnership between students and educators. political view of the prevailing culture 1. why NUS thinks is an ideal model 2. because it''s the right thing to do?
Generations, Social and Enterprise: adopt vs adapt
JULY 26, 2010
Oh my the implications involved, the political consequence, the loss of face - versus money saved, gained, invested and ROI-ed. Heck no, either.
Businesses must assess the quality of learning
Jay Cross's Informal Learning
FEBRUARY 21, 2009
You may have heard my story about the brewer who was told to cut his costs 16%. High Time for ROI. It’s More than ROI.
Why Your Nonprofit Should Be A Big Listener
NOVEMBER 12, 2012
As technology costs drop and communications move online, the future of our work lies in big listening. What is Big Listening? shorter cycle.
Edge Perspectives with John Hagel: Mastering New Marketing Practices
JULY 29, 2006
Dont Count On It. In the meantime, I thought it would be useful to write up my speaking notes to share a high level view of where marketing is going.
Social Media Planning and Evaluation for NGOs | Full Circle Associates
JUNE 7, 2009
Organizations working with limited bandwidth want to block applications to prioritize internet use. What about the new Bing.com ?) Amen to that!
MAY 26, 2009
Should learning organizations make a financial investment in new forms of learning? What will it cost and what's the expected return?
APRIL 27, 2009
RCMP and Vatican: The downfall of the hierarchical and opaque organization - David Eaves. Via @neternity Try 2-3 low-cost approaches instead of one big (expensive) project - that way you can afford to fail #learntrends. On calculating ROI for human activities (economics, learning, marketing, etc.) from a Nobel laureate.
If I Were CEO, I’d Mandate Enterprise 2.0
JUNE 5, 2010
tools, technologies and most importantly ‘culture’ across the organization as quickly as I could. despite ROI being proven above).
Edge Perspectives with John Hagel: Wasting Talent
FEBRUARY 28, 2007
Besides, I like the symmetry with the new measures of ROA and ROI mentioned earlier.) Dont Count On It. But, what do they measure?
LMS - Questions
NOVEMBER 5, 2007
wanted to capture this to be able to come back and talk about a few of these items later: What are the benefits, ROI, outcomes to be expected from LMS implementation? How do you get buy-in from staff and organization? What are the costs? I'm about to present at the LMS session at DevLearn. How complicated do you make it?