2010) uses a Web-based note system to store messages, manage his financial risk and stay on top of the multiple factors necessary to run a successful dairy farm. He is constantly learning as he works and has found a method to keep up, thanks to the Internet. This information overload has a direct impact on workplace learning. MORE >>

Innovation abounds in the early stages and knowledge capitalization is aided by a common vision of the business. Beyond this size, knowing everybody in person becomes impossible. This is what management schools have been doing for over half a century.  Knowledge-Based View. Learning Organization. Social. MORE >>

My working definition of personal knowledge management: PKM: a set of processes, individually constructed, to help each of us make sense of our world, work more effectively and contribute to society. Some Observations: PKM is part of the social learning contract. PKM works best when knowledge is shared. MORE >>

I became interested in knowledge management (KM) as I was introduced to it in the mid 1990’s while practising instructional systems design (ISD) and human performance technology (HPT) in the military. became a consumer and simultaneously a sharer of online knowledge. personal learning environment. MORE >>

Somebody else, outside the hierarchy, is only one click away, and perhaps easier to deal with and a better source of information and knowledge. This is becoming obvious in the business world and frameworks such as Social CRM (customer relationship management) are one attempt to address it. We are wrong on all three counts. MORE >>