This meant routinely comparing the performance of doctors and hospitals, looking at everything from complication rates to how often a drug ordered for a patient is delivered correctly and on time. And, he insisted, hospitals should give patients total access to the information. “ ‘No secrets’ is the new rule in my escape fire,” he said. MORE >>

Improving your personal productivity (SENSE & USE). Here’s the a description and rationale for adopting PKM, individually and within organizations: PKM is a way to deal with ever-increasing amounts of digital information. PKM mindset aids in observing, thinking and using information & knowledge better (I Sense). MORE >>

As Nick concludes, “ The implication is that if you will need to re-use tacit knowledge in the future, then you can’t rely on people to remember it. &# With more information passing by us from multiple sources, our ability to keep track of it with only our brains is rather limited. This is still new territory. MORE >>

“In the period ahead of us, more important than advances in computer design will be the advances we can make in our understanding of human information processing – of thinking, problem solving, and decision making…&#. PKM is an individual, disciplined process by which we make sense of information, observations and ideas. MORE >>

From recruiting for skills, knowledge and attitude to individual assessments and salary scales, we pay little attention to how groups and organizations work and especially to the greater community from which we all draw support, information and knowledge. Tags: Performance Improvement Work markets are based on quantity and mass. MORE >>