Dion Hinchcliffe

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The bar for digital experience is rising in exponential times

Dion Hinchcliffe

Most companies are still plugging away, digital channel by digital channel, at creating the experiences they think their customers expect. But the game has changed decisively as entirely new customer-facing technologies emerge

Can we achieve a better, more effective digital workplace?

Dion Hinchcliffe

As a confluence of new apps and devices steadily flow into the enterprise, they're encountering a growing sense that the digital workplace has become too complex and fragmented to be properly effective. What can organizations do

The enterprise technologies to watch in 2016

Dion Hinchcliffe

While enterprise technology has always been somewhat a breed apart from consumer tech, this year we see that consumer tech will definitively set the agenda for businesses like never before in this year's list of tech to watch

Is it IT's last chance to lead digital transformation?

Dion Hinchcliffe

IT budgets are expected to increase by only 1% in 2015, during an era of unprecedented digital trasition and disruption. Is IT being given the resources to win? If it is, can it deliver?

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Exploring IBM's vision for enterprise collaboration

Dion Hinchcliffe

The company that first brought the industry the then-breakthrough technology of groupware in the 1990s is now moving towards cognitive collaboration for differentiation, says IBM's new head of collaboration, Ed Brill, as he grapples with the company's many offerings in the space

How can businesses keep up with tech change today?

Dion Hinchcliffe

With the digital world changing today faster than ever before, here's a look at what some top organizations are doing today to adapt more sustainably to the rapidly shifting technology landscape

Enterprises confront the reality of 'multilayered' collaboration

Dion Hinchcliffe

The arrival of wave after wave of new communications and collaboration tools has overwhelmed many IT organizations. Far from blocking them, smart organizations are finding ways to bring order to the chaos

The new digital workplace: How enterprises are preparing for the future of work

Dion Hinchcliffe

As innovation in computing devices, apps, and potent new techniques for applying them proliferate in the consumer world, companies are struggling to close the gap. Social Enterprise Enterprise 2.0 Unified Comms IT Priorities Enterprise Software Emerging Tech Consumerization Collaboration Innovation

Digital priorities for the CIO in 2016

Dion Hinchcliffe

In an era of fast change, disruptive tech, and too many priorities, what will the CIO really need to focus on this year to deliver combined technical and business leadership that will guide their organizations into the future

Why Amazon dominates cloud computing yet should not be your knee-jerk choice

Dion Hinchcliffe

Long known for an expansive set of straightforward yet highly capable Web services backed by a long-term strategic vision, Amazon had a head start from the beginning. But it dominates today for other more subtle reasons that IT leaders must consider

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The growing evidence for social business maturity

Dion Hinchcliffe

The journey of social software for changing the way we work has been a long and winding one. Now some organizations are going well beyond the basics to capture shared value. Enterprise 2.0

A CIO's guide to the future of work

Dion Hinchcliffe

Today''s digital workplace is constantly inundated with new applications and devices, as tech investment also decentralizes. Top technology leaders are seeking an orderly path to improvement, yet the the way forward remains more turbulent than ever. Fortunately, there are perspectives that can help.

How blockchain is likely to transform IT and business

Dion Hinchcliffe

The technology underpinning the well-known cryptocurrency, Bitcoin, is really the star of the show. Cloud

The digital transformation conversation shifts to how

Dion Hinchcliffe

The famed technology fair in Germany this week was a major gathering place for the hot topic in business circles, digital transformation. The talk this year was much more on how, than why

The digital transformation conversation shifts to how

Dion Hinchcliffe

The famed technology fair in Germany this week was a major gathering place for the hot topic in business circles, digital transformation. The talk this year was much more on how, than why

Is the Internet of Things strategic to the enterprise?

Dion Hinchcliffe

Few are disputing the growth of connected devices of all kinds -- from office equipment to smartdust -- will be historic. But will it be critical to the survival and growth of the enterprise? Big Data Emerging Tech IT Priorities Mobility Networking

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Is digital experience management the new social business?

Dion Hinchcliffe

As companies seek a sustainable grasp on digital engagement, the focus on holistic experience management is treading a lot of the same ground as an earlier related concept, social business. Will organizations ever have one model for online engagement

Is digital experience management the new social business?

Dion Hinchcliffe

As companies seek a sustainable grasp on digital engagement, the focus on holistic experience management is treading a lot of the same ground as an earlier related concept, social business. Will organizations ever have one model for online engagement

Exploring Microsoft's vision for enterprise collaboration

Dion Hinchcliffe

By many estimates the largest provider of enterprise collaboration tools, Microsoft's view of how to deliver effective collaboration in a complex age has been evolving of late

The leading enterprise intranet, portal, and collaboration platforms for 2016

Dion Hinchcliffe

While there is a relatively small short list of platforms suitable for large enterprise needs, two recent entrants, and some maturing contenders, are shaking things up in 2016

The advent of the citizen developer

Dion Hinchcliffe

It's taken decades, but it now appears that new forms of real -- albeit simplified -- software development can be carried out by almost anyone with only a little technical know-how. This is unleashing a new generation of business coder, along with a matching wave of grassroots apps that solve long-neglected problems in the enterprise

The enterprise products with disruptive potential for 2014

Dion Hinchcliffe

While there are plenty of new products emerging to challenge organizations in the way they plan, drive, deliver, and support the business, it helps to understand the leading players. CXO Cloud Consumerization Emerging Tech IT Priorities Reviews Software Leadership

The new digital workplace: How enterprises are preparing for the future of work

Dion Hinchcliffe

As innovation in computing devices, apps, and potent new techniques for applying them proliferate in the consumer world, companies are struggling to close the gap.

Businesses have digitized, but not transformed

Dion Hinchcliffe

The average lifespan of the traditional enterprise is plummeting rapidly, largely due to inability to adapt to today''s fast changing technologies. CXO IT Priorities SAP CEBIT Tech Industry Leadership Social Enterprise

Emerging tech is transforming the workplace

Dion Hinchcliffe

While smart mobile devices, SaaS, and social software ushered in a wave of major change in the workplace, that''s nothing compared to what''s coming. Big Data Cloud Consumerization Hardware Mobility

How online communities are faring in 2016

Dion Hinchcliffe

Executive leaders are involved more than ever before in using online communities to solve important business issues ranging from improved customer care to better workplace collaboration. But budgets are not keeping up with demand, and measuring value isn't getting much help from platform vendors

Enterprises confront the reality of 'multilayered' collaboration

Dion Hinchcliffe

The arrival of wave after wave of new communications and collaboration tools has overwhelmed many IT organizations. Far from blocking them, smart organizations are finding ways to bring order to the chaos. Collaboration

The enterprise technologies to watch in 2015

Dion Hinchcliffe

It's impressive how much the enterprise technology landscape has changed in just a year. While some priorities remain unchanged, important new players have emerged that business and IT leaders must consider in their plans this year

Digital collaboration goes deeper, gets lightweight and intelligent

Dion Hinchcliffe

Two tracks seem to be emerging with today''s enterprise collaboration tools. Either they''re becoming full-sized suites with the kitchen sink, or they''re focusing making a few core features work better than anyone else. CXO Enterprise Software IT Priorities Enterprise 2.0 Social Enterprise

Is the Internet of Things strategic to the enterprise?

Dion Hinchcliffe

Few are disputing the growth of connected devices of all kinds -- from office equipment to smartdust -- will be historic. But will it be critical to the survival and growth of the enterprise?

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How IT leaders are grappling with tech change: Bi-modal and beyond

Dion Hinchcliffe

What''s old is new again as IT departments try to accelerate the transition to next-gen digital in a historic tide of technology innovation in 2015. Bi-modal IT and other models seem to offer a way forward, but pitfalls abound.

IT leaders inundated with bimodal IT meme

Dion Hinchcliffe

While there are plenty of priorities competing for the attention of the CIO's office, one of the most persistent these days is two speed digital enablement, known most popularly as bimodal IT. What should IT leaders actually consider about this increasingly publicized concept

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Exploring Salesforce's move into online community

Dion Hinchcliffe

While there have been few major shifts in the enterprise vendor space for online communities in recent years, a major new mover in the industry is Salesforce's Community Cloud, for several important reasons

Exploring Salesforce's move into online community

Dion Hinchcliffe

While there have been few major shifts in the enterprise vendor space for online communities in recent years, a major new mover in the industry is Salesforce's Community Cloud, for several important reasons. Social Enterprise

A CIO's guide to the future of work

Dion Hinchcliffe

Today''s digital workplace is constantly inundated with new applications and devices, as tech investment also decentralizes. Top technology leaders are seeking an orderly path to improvement, yet the the way forward remains more turbulent than ever. Fortunately, there are perspectives that can help.

How blockchain is likely to transform IT and business

Dion Hinchcliffe

The technology underpinning the well-known cryptocurrency, Bitcoin, is really the star of the show. Here's why Blockchain will almost certainly lead to a digital transparency and trust revolution near you

How collaboration ended up in IT, and why it may move

Dion Hinchcliffe

While the bring-your-own-X trend has swung back and forth in IT, applications have long been more challenging to lock down than devices. Collaboration is now one of the most significant areas where user-led IT is growing

How collaboration ended up in IT, and why it may move

Dion Hinchcliffe

While the bring-your-own-X trend has swung back and forth in IT, applications have long been more challenging to lock down than devices. Collaboration is now one of the most significant areas where user-led IT is growing. Collaboration

2013 predictions for enterprise social media

Dion Hinchcliffe

As the gap between consumer social media and the enterprise finally seems to be closing a bit, the rise of big data, mobility, and dark social will all have their say this year. Business Intelligence Tech Industry Enterprise 2.0 IT Priorities Enterprise Software Consumerization Collaboration CIO Big Data

The digital workplace 2014: Plight and promise of today's employees

Dion Hinchcliffe

While technology has thoroughly infused the workplace, its strategic adoption and meaningful application by the typical worker is actually just beginning. Here''s how the digital workplace will look this year. CXO Consumerization Enterprise Software Unified Comms Enterprise 2.0 Business Intelligence Leadership Social Enterprise