Templates and tools
DECEMBER 1, 2015
A colleague who I like and respect recently tweeted: “I can’t be the only L&D person who shudders when I hear the word ‘template'”, and I felt vulnerable because I’ve recently been talking about templates. To be fair, I have a different meaning than most of what’s called a ‘template’, so I thought perhaps I should explain. Templates don’t have to stifle creativity, they can serve to improve quality instead.