Human-AI Decision Systems

Irving Wladawsky-Berger

I recently read The Human Strategy , a very interesting article on Human-AI decision systems by MIT Media Lab professor Sandy Pentland. Perhaps the most critical function of any organization or society is its decision systems,” wrote Pentland. “In

Where is Technology Taking the Economy

Irving Wladawsky-Berger

I recently read Where is Technology Taking the Economy? , The first era, in the 1970s and 1980s, brought us Moore’s law and the dramatic advances in semiconductor technologies. But, as we well know, there are serious downsides to technology-based automation.

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Gender Diversity, Empathy and Technology

Irving Wladawsky-Berger

What’s the value of gender diversity in technology-based disciplines? Is gender diversity an asset for technology-based companies? Are men inherently better than women at technology-based jobs? These are questions that have long been discussed.

The Top Ten Emerging Technologies of 2016

Irving Wladawsky-Berger

For the past several years, the World Economic Forum (WEF) has published an annual list of the Top Ten Emerging Technologies that would likely have the greatest impact on the world in the years to come. The technologies on the list are not new.

Never Under-Estimate the Immune System

John Hagel

Every large and successful institution has an immune system – a collection of individuals who are prepared to mobilize at the slightest sign of any “outside” ideas or people in order to ensure that these foreign bodies are neutralized and that the existing institution survives intact and can continue on course. In more stable times, institutional immune systems are very effective at keeping institutions focused and on course, resistant to the distractions that might lead to their downfall.

Technological Unemployment and the Future of Work

Irving Wladawsky-Berger

Few topics are as important, - and as challenging to anticipate, - than the future of work given our justifiable fears of rising technological unemployment. One such discussion took place this past September at the The World Summit on Technological Unemployment in New York.

Two separate systems?

Clark Quinn

Kotter (the change management guru ), has begun to advocate for a dual-operating system approach, where companies jointly support an operational hierarchy and an innovation network that are coupled. social strategy technology

Scale and Complex Systemic Innovation

Irving Wladawsky-Berger

Large enterprises are typically thought of as hidebound defenders of the status quo, dominating by market power and brute force rather than technological and innovative prowess.Yet reality is far more complicated than this simple small versus big distinction. It favors large companies because of their ability to address complex systemic problems, manage the large-scale ecosystems that solving such problems requires, and bring their solutions to market all round the world.

implementing a triple operating system

Harold Jarche

A triple operating system aligns work and learning and has a network perspective. My perspective is that people in organizations cannot take appropriate action unless they have systems in place to consider alternatives, and are aware of the complex environments in which they operate.

From “learning technologies” to “social technologies”

Jane Hart

Social technologies now play a big part in everything we do, and it is quite clear that many knowledge workers use a variety of social tools and networks not only to help them get work done, but also to learn efficiently while on the job.

The Puzzling Technology Adoption Discrepancy Between Individuals and Institutions

Irving Wladawsky-Berger

The Foundation index, measures the fast moving advances in technology performance and adoption, as well as the shifts of global public policy that are reducing the barriers to entry and movement. This discrepancy in technology adoption has been observed for the past few years.

Design Principles for Complex, Unpredictable, People Oriented Systems

Irving Wladawsky-Berger

But, they do not work so well when dealing with highly complex systems with fast changing, interacting components, where it is much less clear what is going on in the present, let alone how things will evolve into the future. Design principles are particularly applicable to problems that are socio-technical in nature, that is, they involve people and technology, having to deal both with complex technical, business and societal infrastructures and human behaviors.

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The Dark Side of Technology

John Hagel

  Every talk or article coming out of Silicon Valley follows the prescribed template: start with a dazzling description of awesome new digital technologies and then proceed to explore all the wonderful benefits and opportunities that these technologies will bring to us.   I want to explore the dark side of these technologies.  I don’t mean to deny the incredible benefits that all these technologies are bringing us. 

Can AI Help Translate Technological Advances into Strategic Advantage?

Irving Wladawsky-Berger

Any sufficiently advanced technology is indistinguishable from magic,” is one of the most memorable quotes of science fiction writer Arthur C. But, as we better understand its promise and limitations, technology becomes just another tool we rely on in our work and daily life.

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A Growing Backlash Against the Relentless Advances in Technology?

Irving Wladawsky-Berger

Given the relentless impact of technology-based innovation on just about all aspects of society, I like reading the views of different people on the subject, especially those outside my own worlds of technology and business.

Big Data, Complex Systems and Quantum Mechanics

Irving Wladawsky-Berger

In thinking about this question over the last few years, I started to notice that a number of subtle, non-intuitive concepts that I learned many years ago as a physics student seem to apply to the world of big data and information-based predictions in highly complex systems. So is the world of highly complex systems , especially those systems whose components and interrelationships are themselves quite complex, as is the case with systems biology and evolution. .

Online Systems for Behavior Change

Tony Karrer

But we want to push for more, so ultimately this post is asking for help, please comment or tweet (add @tonykarrer) on : What online systems have you seen that ultimately drive behavior change? What do these systems do that leads to behavior change? eLearning Technology.

Technology or preparation?

Clark Quinn

In listening to a recent presentation on the trends affecting the workplace and HR, there was mention about how organizations were using more cognitive technology, AI, etc. But one of the things I wondered was whether all the new, smart technology really would help as much as was intended or needed. Interface design people were upset about performance support systems, arguing (correctly) that performance support was being used to make up for bad system design in the first place.

Blockchain - Once Again, the Technological Genie Has Been Unleashed from its Bottle

Irving Wladawsky-Berger

The original blockchain vision, - as inspired by Satoshi Nakamoto, - was limited to creating bitcoin, a digital currency and payment system whose users could transact directly with each other with no need for a bank or government agency to certify the validity of the transactions.

holistic technology

Harold Jarche

I first came across the work of Ursula Franklin through her CBC Massey Lecture series on The Real World of Technology. In political terms, prescriptive technologies are designs for compliance.” But gaming the system means buying into it. Technology

Clothing is a privacy system

Doc Searls

What I’m saying here is that maybe, as we debate what privacy is, what it means, and how to deal with it through technology, business and policy, that the things that can teach us the most about privacy are the ones in our closets and drawers. Some clothing we need.

Cognitive Systems and Big-Data-driven Applications

Irving Wladawsky-Berger

In the first week of October I participated in a Cognitive Systems Colloquium hosted by IBM at its Thomas J. These systems will learn and interact to provide expert assistance to scientists, engineers, lawyers, and other professionals in a fraction of the time it now takes.” .

Learning and Performance Support Systems

Stephen Downes: Half an Hour

This post is to introduce you to our Learning and Performance Support Systems program, a new $19 million 5-year initiative at the National Research Council that I will be leading. Program Design and Scope The LPSS is designed along three technology thrusts.

The Science of Complex Systems

Irving Wladawsky-Berger

When I look back over my long, relatively eclectic career, complex systems have been a common theme in all the activities I’ve been involved in. It started in the 1960s, when I was an undergraduate and graduate student at the University of Chicago majoring in physics, - the study of complex natural systems. My main research interests were centered on large computer systems, including mainframes, supercomputers and distributed systems.

How Can We Ensure that Our Complex AI Systems Do What We Want Them to Do?

Irving Wladawsky-Berger

Software-intensive systems are generally quite flexible, - able to evolve and adapt to changing product and market requirements. However, their very flexibility makes it difficult to adequately anticipate and test all the interactions between the various components of the system.

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Identity systems, failing to communicate

Doc Searls

When I was a kid, my mother taught in the same school system, and had access to my text scores. What’s f *d up about identity is that every site and service has its own identity system. Every system has its own namespaces, and getting different systems’ namespaces to work together is very very hard. Personal Personal clouds Politics School Technology

Payment Technologies: Past, Present and Future

Irving Wladawsky-Berger

I was reminded of this dictum when recently attending a very interesting workshop, Payment Technologies: Past Present and Future. The workshop was sponsored by UC Irvine’s Institute for Money, Technology and Financial Inclusion (IMTFI).

technology, change, and us

Harold Jarche

As Z/Yen put it earlier this year: “For many people the big story is not Bitcoin, rather it’s the blockchain technology that makes tens of crypto currencies work. Soon, a technology like Bitcoin will be creating value that may exceed what the internet has created to date.

Systems Thinking, Safety and Risk Management

Irving Wladawsky-Berger

Several participants cited the sharp rise in volume and speed of high-frequency trading over the past decade as an example of a current practice that is potentially increasing volatility and systemic risk in financial markets. Toward the end of the roundtable, the moderator asked us to reflect on the kinds of controls needed to make financial systems more stable and less prone to another major crisis. Financial systems are an example of such complex engineering systems.

Grand Unified Theory of Service Design, Systems Design, and Organization Design

Adaptive Path

Jeff Sussna is an internationally-recognized systems thinker and IT expert, combining engineering expertise with an ability to bridge business, creative, and technical perspectives. The other thing is, I think a lot about the relationship between designing and operating systems and designing and operating organizations. How does a service-oriented architecture technology approach connect to service design? And our systems get better and better as we go.

A Neural, Digital System for the Economy

Irving Wladawsky-Berger

Most everyone will agree that the world’s economy is undergoing historical structural changes , mostly caused by the digital technology revolution taking place all around us. Dr. Arthur is external professor at the Santa Fe Institute and visiting researcher at PARC’s Intelligent Systems Lab. This second, digital economy is essentially acting as the neural system for the overall economy. Now it is developing a neural system.

Complex Sociotechnical Systems: the Case for a New Field of Study

Irving Wladawsky-Berger

Digital technologies are enabling us to develop systems with huge numbers of interconnected components and sophisticated software that infuses them with seemingly unlimited capabilities. We are increasingly able to pull all these capabilities together and develop sociotechnical systems, which combine the powerful, inexpensive and ubiquitous digital technologies with the people and organizations they are transforming.

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Social systems need diversity

Harold Jarche

Is it so difficult to see that our education system is badly broken? Social Business is About Learning, Not Marketing or Technology – via @britopian. It’s about using technology and improving processes internally and externally so you can LISTEN MORE and LISTEN BETTER.

Our education system stumbles into the future

Harold Jarche

According to a local professor, the New Brunswick education system is too centralized , but it’s not just education. First we might look at the underlying premises of the current system. In addition, the education system is in for some new competition.

A Useful Framework for Analyzing the Impact of Technology on Jobs

Irving Wladawsky-Berger

Last week I discussed a recent Pew Research report on the impact of AI, robotics and other advanced technologies on the future of jobs. These activities are neither candidates for technology substitutions, nor can they be easily complemented with technology-based tools. .

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Technology Spending Is On Its Way Down. Or It Isn’t. Or It Doesn’t Matter.

Andy McAfee

But I’m not so sure that the impact of digital technologies tapered off to the extent the graph above would have us believe. Information processing equipment is simply a vehicle for software, in much the same way that a bottle of 5-hour energy is a delivery system for caffeine.

Digital Technologies for 21st Century Democracy

Irving Wladawsky-Berger

The focus for this year’s conference was Digital Technologies for 21st Century Democracy. I was invited to attend the conference, and participate in the opening plenary panel on D igital Technologies and the Future of Governance. The panel was moderated by Beth Noveck , Professor of Law at the New York Law School , who until recently served in the White House as Deputy Chief Technology Officer and leader of the White House Open Government Initiative.

AI and the Productivity Paradox

Irving Wladawsky-Berger

Given the proper context, there are no inherent inconsistencies between having both transformative technological advances and lagging productivity. Another possibility is that the productivity benefits of new technologies are being enjoyed by a relatively small fraction of the economy.

Technology and the Future of Media

Irving Wladawsky-Berger

Most everyone will agree that advances in information and communication technologies (ICT) are radically transforming the business landscape. Digital technologies are not only giving rise to more distributed and inclusive models, but are also enabling alternative unilateral-like models.

Should Employees Be Incented to Use Social Technologies?

Dan Pontefract

Social collaboration technologies such as internal instances of blogging, micro-blogging, video sharing, discussion forums, idea sharing, wikis, and so on are all key aspects of being collaborative. Which brings me to the question, “ Should employees be incented to use social technologies ?”.