Complexity in Human Systems

Dave Snowden

Firstly to prevent confusion with much of systems thinking, especially cybernetics (which by the way has huge value). Secondly to distinguish work on complexity in human systems from that based on non-human systems (although again there is much of value). The post Complexity in Human Systems appeared first on Cognitive Edge.

system views

Harold Jarche

The ingenuity of the average worker is sufficient to outwit any system of controls devised by management.” ” @euvieivanova — “If you want to get better at something, you have to stress the system to increase its capacity. Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. Douglas McGregor, via @flowchainsensei.

System 131

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Systems thinking & complexity

Dave Snowden

The idea of systems and thinking systematically, about the properties of the whole being different from the parts and the dependency on interaction between system elements has been around for a long time. Like most things we could trace it back to the Greeks and atomistic theories of systems have made little progress since. But general systems theory traces back to the start of the twentieth century.

Human-AI Decision Systems

Irving Wladawsky-Berger

I recently read The Human Strategy , a very interesting article on Human-AI decision systems by MIT Media Lab professor Sandy Pentland. Perhaps the most critical function of any organization or society is its decision systems,” wrote Pentland. “In In modern societies, decision systems provide a leader the ability to make informed and timely decisions, supported by a complex enterprise of distributed information and communication systems that provide situational awareness.

System 133

Scaling in complex systems

Dave Snowden

Naturally I have done a lot more thinking since then but the fundamentals remain: you don’t scale a complex system by aggregation or imitation but be decomposition to an optimal level of granularity followed by recombination (possible exadaptive recombination). The net result of all reductionist approaches to process management was the emergence of high energy wastage and stress as humans worked around the system to make it work despite itself.

systems thinking and training

Harold Jarche

The pilot training system outside North America and Europe played a significant role it seems. The automation of aircraft systems results in safer flights — most of the time. Along the way, though, this system never managed to fully account for the unexpected: for the moment when technology fails and humans — a growing population of more than 300,000 airline pilots of variable and largely unpredictable skills — are required to intervene. Boeing 737 MAX.

System 176

Content systems not content packages

Clark Quinn

In a conversation last week (ok, an engagement), the topic of content systems came up. This approach emerged from an initiative on an adaptive learning system I led. This includes adaptive systems for learning, but also context-based performance support. It’s time to think content systems, not content packages. The post Content systems not content packages appeared first on Learnlets.

systems thinking

Harold Jarche

Leyla Acaroglu has an excellent post on Tools for Systems Thinkers: The 6 Fundamental Concepts of Systems Thinking. “In Causality : In complex systems we can determine the relationship between cause and effect only in retrospect. This means we have to first engage the system and then learn from it. Systems Mapping: System maps are great for sense-making. You won’t know how useful your systems maps are until you make them and use them.

System 121

Fidelity in complex systems consultancy

Dave Snowden

In a complex system we: start journeys with a general sense of direction but without precise targets. The post Fidelity in complex systems consultancy appeared first on Cognitive Edge. It been a week since my tirade against the abrogation of leadership by falling back to the crutch of a mega-consultancy report. Since then a mixture of bad flu, trans-pacific, trans-americas & transatlantic flights have all conspired against my blogging.

Cognitive Systems and Big-Data-driven Applications

Irving Wladawsky-Berger

In the first week of October I participated in a Cognitive Systems Colloquium hosted by IBM at its Thomas J. IBM defines cognitive systems as “a category of technologies that uses natural language processing and machine learning to enable people and machines to interact more naturally to extend and magnify human expertise and cognition. The need for such systems is a result of the explosive growth of data all around us.

System 207

Two separate systems?

Clark Quinn

Kotter (the change management guru ), has begun to advocate for a dual-operating system approach, where companies jointly support an operational hierarchy and an innovation network that are coupled. On the other hand, there is quite a bit of expression for more flexible systems, a more podular approach. I frequently say that L&D needs to move from just ensuring optimal execution to also supporting continual innovation. Can these co-exist, or are they fundamentally different?

System 140

understanding systems

Harold Jarche

“We build our computer (systems) the way we build our cities: over time, without a plan, on top of ruins.” “Reason 1: There Are No More Profits to Extract … Reason 2: Damage Built Up in the Natural World … The money system grows faster than the productive “real” economy — with the predictable outcome of market crashes, financial collapse, and structural adjustments (wealth extraction) when the mismatch grows too large.

System 109

How Large Systems Change

George Siemens

Proclamations of systemic change, particularly in higher education, are more hype than reality. In spite of growing enrolments and expansion of higher education systems worldwide, a small number of folks, generally untethered from reality, are proclaiming higher education as a system in demise. Why, as the knowledge economy expands, would we expect to see knowledge producing systems decline? I recently delivered a talk at UniSA on the topic of how large systems change.

System 179

Complex Systems and the “Rashomon Effect”

Irving Wladawsky-Berger

But part of my fascination with the subject is that I often ask myself similar questions when thinking about the equally mysterious world of highly complex emergent systems, that is, systems where the whole can at times be quite different from the sum of their parts. The reasons meteorologists give forecasts based on probabilities is because, given how complex weather systems are, they in fact don’t have access to all relevant information.

it’s the system

Harold Jarche

It’s a land grab for the command and control systems that were mostly already there. The idea of these post-internet majors muscling up for some 30-year urban megaproject—a subway system, aqueducts, the sewers—seems goofy.” Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. “It pays to keep an open mind, but not so open your brains fall out.” ” —Carl Sagan, via @LucLalande.

System 125

The System

Euen Semple

A painless conversation with a pleasant salesman turned into another bureaucratic nightmare when "the system" decided that the wrong boxes had been ticked in the wrong way and started sending me paperwork reflecting charges 3 TIMES what I was expecting. It''s not them, it''s "the system". They are constrained by the system and have minimal ability to intervene.

System 133

Never Under-Estimate the Immune System

John Hagel

Every large and successful institution has an immune system – a collection of individuals who are prepared to mobilize at the slightest sign of any “outside” ideas or people in order to ensure that these foreign bodies are neutralized and that the existing institution survives intact and can continue on course. In more stable times, institutional immune systems are very effective at keeping institutions focused and on course, resistant to the distractions that might lead to their downfall.

System 153

change the system, not the leader

Harold Jarche

Changing leaders will not change the system from which they emerged. Leadership today is more of an architectural task, or one of setting up the right systems. Focus on the Why of Work — Current compensation systems ignore the data on human motivation. Human systems thrive on variety and diversity. Plus ça change, plus c’est pareil.

System 219

The MIT Systems Thinking Conference

Irving Wladawsky-Berger

I recently participated in MIT’s 2010 Systems Thinking Conference for Contemporary Challenges. This annual conference is sponsored by Systems Design and Management (SDM) - an interdisciplinary program between MIT’s School of Engineering and Sloan School of Management. The SDM program aims to provide mid-career professionals with a systems perspective that will help them address and solve large-scale, global, complex challenges.

System 186

Scale and Complex Systemic Innovation

Irving Wladawsky-Berger

He believes that the current US economy favors big companies over small ones because in today’s environment, three key forces are driving innovation: large-scale ecosystems; globalization; and the vast, systemic challenges posed by business and societal problems that technology now enables us to address. This kind of complex systemic innovation leverages lots of known ideas and makes them work together to help address important problems.

System 173

Big Data, Complex Systems and Quantum Mechanics

Irving Wladawsky-Berger

In thinking about this question over the last few years, I started to notice that a number of subtle, non-intuitive concepts that I learned many years ago as a physics student seem to apply to the world of big data and information-based predictions in highly complex systems. So is the world of highly complex systems , especially those systems whose components and interrelationships are themselves quite complex, as is the case with systems biology and evolution. .

Social systems

Harold Jarche

“A System is a set of variables sufficiently isolated to stay constant long enough for us to discuss it. ~ JeanHouston – “It is as if a worldwide nervous system is in the works. Each of us is a brain cell in that system, with powers that once belonged to kings” @metaphorage – “Life is complex, unpredictable & messy: just admit it & act accordingly.

System 156

Systems? Day 1

Dave Snowden

An odd sort of day today, the first of two in a small session discussing system thinking, complexity and the like with people from very different traditions. I'm never fully sure what labels to apply here although I sometimes designate it as systems thinking v complexity but I no that isn't the best way, neither is restricting systems thinking to systems dynamics.

System 122

Smarts: content or system?

Clark Quinn

I wrote up my visit to the Intelligent Content conference for eLearnMag , but one topic I didn’t raise was an unanswered question I raised during the conference: should the ‘smarts’ be in the content or the system? Now the obvious answer is the system. Having well-defined content and letting the system use contextual information to choose the content is the typical system used in the industry.

System 124

The Science of Complex Systems

Irving Wladawsky-Berger

When I look back over my long, relatively eclectic career, complex systems have been a common theme in all the activities I’ve been involved in. It started in the 1960s, when I was an undergraduate and graduate student at the University of Chicago majoring in physics, - the study of complex natural systems. My main research interests were centered on large computer systems, including mainframes, supercomputers and distributed systems.

System 157

Systems? Day 2

Dave Snowden

I put up the input/out model I developed (and published with Peter Stanbridge) that splits computational from cognitive complexity and positions both against process management and "systems thinking". The third row was from Michael Jackson who I met once when I gave a lecture at Hull who was (as I remember it) not happy with my arguing that complex adaptive systems thinking was very different from his systems appraoch.

System 109

The New Transportation System for America

Nine Shift

The new transportation system for America became clear last month. Here it is: airports with high speed rail connections to other cities. Here's the news: Virgin Atlantic just invested in the new highly successful Brightline passenger train company, renaming it Virgin Trains USA. The trains will go from Miami to Orlando, and from Las Vegas to Los Angeles. Point: Virgin Airways has flights into all four cities. Look for a merged airline-train schedule and ticketing coming soon.

System 100

Designing a Smart Healthcare System

Irving Wladawsky-Berger

Our panel included Denis Cortese - CEO and President of the Mayo Clinic ; Ronald Paulus - Chief Technology and Innovation Officer at the Geisinger Health System ; Chris Coburn - Executive Director of Innovations at the Cleveland Clinic ; and Armando Ahued Ortega - Health Secretary of Mexico City. Dr. Cortese started out by telling us that he was not going to talk about actual healthcare, but rather, about systems and systems thinking as it applies to healthcare.

System 172

Learning and Performance Support Systems

Stephen Downes: Half an Hour

This post is to introduce you to our Learning and Performance Support Systems program, a new $19 million 5-year initiative at the National Research Council that I will be leading. The objective is to build a system where individuals can access, and get credit for, learning from any education provider at all, whether from home, the workplace, or at a school.

System 209

Networks and Systems

Stephen Downes: Half an Hour

It''s worth parsing this into individual points, because this is (I guess) connectivism from Dron''s perspective: all of which adopt a systems view all of which recognize the distributed nature of knowledge all of which embrace the role of mediating artefacts all of which recognize that more is different all of which adopt a systems perspective all of which describe or proscribe ways to engage in this new ecology. It''s interesting that he makes the point about ''systems'' twice.

System 141

Feminist Belief System Discounted by Another Woman

Nine Shift

Another female author is chipping away at the feminist false and harmful belief system. Claire Shipman, co-author of a book on helping girls risk more and gain confidence, tip toes into science, gets a few things wrong, but nevertheless chips away at the false feminist belief system on gender. This book acknowledges the science of the brain and takes on specifically learning in girls and boys.

A Neural, Digital System for the Economy

Irving Wladawsky-Berger

Dr. Arthur is external professor at the Santa Fe Institute and visiting researcher at PARC’s Intelligent Systems Lab. This second, digital economy is essentially acting as the neural system for the overall economy. A major portion of every complex biological organism, including us humans, is the autonomic nervous system. The need for sophisticated control functions to help manage complex systems applies not just to complex biological systems, but to man-made ones as well.

System 159

How Can We Ensure that Our Complex AI Systems Do What We Want Them to Do?

Irving Wladawsky-Berger

Software-intensive systems are generally quite flexible, - able to evolve and adapt to changing product and market requirements. However, their very flexibility makes it difficult to adequately anticipate and test all the interactions between the various components of the system. Even if all the components are highly reliable, problems can still occur if a rare set of interactions arise that compromise the overall behavior and safety of the system.

System 182

What is a Learning Content Management System (LCMS)?

Xyleme

There’s a lot of confusion surrounding Learning Content Management Systems. When most people hear the phrase “Learning Content Management System,” they usually think “Oh, an LMS.” ” Even a Google search for Learning Content Management System returns ads for Learning Management Systems, and articles that claim to rank the top LCMS’s, but really only include Learning Management Systems.

Never Under-Estimate the Immune System

John Hagel

Every large and successful institution has an immune system – a collection of individuals who are prepared to mobilize at the slightest sign of any “outside” ideas or people in order to ensure that these foreign bodies are neutralized and that the existing institution survives intact and can continue on course. In more stable times, institutional immune systems are very effective at keeping institutions focused and on course, resistant to the distractions that might lead to their downfall.

System 100

Smart Cities as Systems of Systems

Irving Wladawsky-Berger

He then proceeded to articulate the two key reasons for focusing on cities, one centered on people, the other on technology and systems. are increasingly the central arena for success or failure. ” “And a city is a system - indeed, a city is a complex system of systems. The week before my trip to Berlin, I attended an Engineering Systems Symposium hosted by MIT. Cities are arguably the ultimate system of systems.

System 129

a triple operating system

Harold Jarche

There are advocates for a dual operating system to deal with the complexity of the networked era: one that is hierarchical and another that is networked. This trinity is not three separate operating systems. The organization can curate knowledge from the flows of discussions among its workers and codify it in systems of record. [Note: this is a repost from medium.com and a combination of two previous posts].

System 113

Systems Thinking, Safety and Risk Management

Irving Wladawsky-Berger

Several participants cited the sharp rise in volume and speed of high-frequency trading over the past decade as an example of a current practice that is potentially increasing volatility and systemic risk in financial markets. Toward the end of the roundtable, the moderator asked us to reflect on the kinds of controls needed to make financial systems more stable and less prone to another major crisis. Financial systems are an example of such complex engineering systems.

System 125

Our education system stumbles into the future

Harold Jarche

According to a local professor, the New Brunswick education system is too centralized , but it’s not just education. First we might look at the underlying premises of the current system. According to SFU Professor Kieran Egan, in The Educated Mind , three premises compete for attention in our public education systems: education as socialization. Since no one premise can dominate without precluding the others, we continue to have conflict in our education system.

System 200

implementing a triple operating system

Harold Jarche

A triple operating system aligns work and learning and has a network perspective. My perspective is that people in organizations cannot take appropriate action unless they have systems in place to consider alternatives, and are aware of the complex environments in which they operate. While my network learning model looks at knowledge flow from the individual’s point of view, the triple operating system is an organizational perspective.

System 121

Learning Management Systems (LMS) - Never Ending Conversation

Tony Karrer

Meanwhile Ben Betts says what a lot of us feel: No Business Should Want a Learning Management System. If you are interested in the latest thinking and trends on Learning Management Systems, you should take a couple minutes to sign up on eLearning Learning and then personalize your subscription with LMS as a topic. Two articles are trending right next to each other on eLearning Learning this week: Over the past few years, I've been involved in many LMS Selection Processes.

System 130

First structure the work system

Harold Jarche

While some action and coordination in the workplace can be automated with performance support systems, collaboration and cooperation are still intensely human and require continuous learning. This model does not suit junior employees, and would not work for many areas outside professional services – but it represents a triumph of natural systems over machine processes. Working Together. Complexity (Cynefin). Social (TIMN). Practices. Group Work. Chaotic. Tribal. Novel. Action.

System 186

Complex Sociotechnical Systems: the Case for a New Field of Study

Irving Wladawsky-Berger

Digital technologies are enabling us to develop systems with huge numbers of interconnected components and sophisticated software that infuses them with seemingly unlimited capabilities. We are increasingly able to pull all these capabilities together and develop sociotechnical systems, which combine the powerful, inexpensive and ubiquitous digital technologies with the people and organizations they are transforming.

System 182