10 pieces of advice on the web, workflow, & learning

Jay Cross's Informal Learning

ROI – Flaws in the Metrics System. Workflow Learning – original concepts. After a lengthy hibernation, Learning Light ’s eLearning Centre rides again! From a press release yesterday: Learning Light has now launched the new look and feel e-learning centre. Check it out for news, views, jobs, reports, research papers and supplier directory. The e-Learning Centre is a free information resource for learning and development professionals and e-learning developers.

ROI and Metrics in eLearning

Tony Karrer

I'm working on an article around the use of ROI and metrics in eLearning. This level of evaluation will increase the visibility of learning and development efforts, because successful implementation of Level 3 evaluation Internet Time Blog: ROI is toast. ROI is toast. Support - ROI Calculator Training & Support Return on Investment Calculator Investing in Learning: Consider Value, Not Just ROI ROI, or return on investment, is king in today's business world.

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What Does the Training Department Do When Training Doesn’t Work?

Charles Jennings

One of the challenges about how well the money is being spent is that the ‘holy grail’ for many training and learning departments - identifying the financial value of the investment in training and other structured learning and development activity (the ROI) – is rarely achieved and, many would argue, is a flawed measure anyway. In the ROI world the perfect solution consists of a identifying a clear causal chain linking and isolating training input with ‘hard numbers’ of output.

Training Evaluation: a mug’s game

Harold Jarche

Since networked or collaborative learning solutions are informal, integrated with the workflow and driven by the learners, these traditional assessments will not work. In Not Your Father’s ROI , Jay Cross suggests: Make a hypothesis of cause and effect. Efficiency is doing things right. Effectiveness is doing the right things. Peter Drucker.

To Really Drive Enterprise 2.0 Forward We Need A Behaviour Change

Dan Pontefract

Laurie Buczek writes “ the big failure of social business is a lack of integration of social tools into the collaborative workflow.” Whilst I don’t disagree that integration into the workflow isn’t a huge opportunity, to me, we need to stop the press and acknowledge that it’s the behavior of people that has to change in parallel with the deployment of any Enterprise 2.0 / Social Anything technology. At the beginning of the year, on January 2 in fact, I wrote about reciprocity.

The Top 2 Functions of a Learning Management System

TOPYX LMS

After all, no company leader wants to invest money into training with a weak ROI. This is due to employees being able to access training online whenever they need it, without interrupting their workflow.”. If someone were to ask you to list the two primary functions of a learning management system, would you be able to fulfill their request? If not, don’t feel bad. There are few people who could list the key functions of a learning management system on the spot.

Dear C-Suite: We Don’t Do Training Anymore

Dan Pontefract

It seems as though the C-Suite doesn’t care if the training has ROI but the bad news is they still think the content comes in the form of a course, regardless of whether it’s short (42 per cent) or not short (58 per cent). In 2012, Peter Aceto, the President and CEO of ING DIRECT – a Canadian bank with 1.78 million customers and over $38 billion in assets – delivered a speech where he waxed lyrical about being a social CEO. Two points come to mind from that speech.

Don’t Underestimate the Value of Your Community Managers

Luis Suarez

To justify not just their progress but the ROI when many are still in a highly fluid and experimental state. To train the entire organization on social media, internal social software, social business, social processes and workflows and community management. To help the entire organization see the opportunities that social approaches might bring to specific workflows and functions” And I am certain that’s just a pretty small list of those current pressures.

Social shifts the focus from Presales to Aftersales

Martijn Linssen

While a vast part of the social evangelists was either desperately trying to frantically avoid the topic of ROI or looking very hard for business cases justifying Marketing 2.0, Business or Pleasure? - why not both Home About Contact Wednesday, 1 December 2010 Social shifts the focus from Presales to Aftersales Another one of those great Twitter moments: a thought came to mind during a conversation @KRCraft Let me put it this way: Marketing 1.0

Pick of the Month: May 2012

Jane Hart

but rather a new organizational learning approach, where learning is integrated into the workflow. He also examines the current trends in mLearning, analyzing usage, perceived barriers, availability, ROI, and other aspects that will help you make the decision of how and when to go mobile. Here is my pick of the resources that I shared on Twitter and in my Pick of the Day in May.

What Are the Chances of Pragmatic Pathways for Social Business?

Luis Suarez

He talks as well, as part of the mix, about the power of social business and the role of evangelists (those champions) along with the power of social technologies and the use they make of them for their day to day workflows.

Reflecting on the first half of 2009

Jay Cross

Workflow. Not Your Father’s ROI (with Jon Husband). One cherished industrial age concept that is proving particularly difficult to let go of is return on investment (ROI). My new car is one year old! How did that happen? Time keeps on slippin’, slippin’ into the future. Midyear already! How did we get here so quickly? It’s making me dizzy. I’m going to reflect on what I’ve been up to in 2009 thus far.

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My top 10 favourite resources from February

Jane Hart

” 4 - Relevance trumps ROI , Jay Cross, 15 February 2012. If a department is not part of the networked workflow, or tries to block it, it is part of the problem.” In February I added links to over 100 resources in my 2012 Reading List , but these are my 10 favourite. I have listed them in chronological order of their publication – together with a quote from each, which will give you an indication of why I found it of interest.

Last Year's Predictions For 2008, Reviewed

Stephen Downes: Half an Hour

Predicted: I see these trends emerging: (1) continued integration of e-learning into the broader, everyday context of learning; (2) increasing interest in informal learning (and, as seen through ebbs of interest in performance support and workflow training, only limited incremental practical developments); and (3) a somewhat increased interest in digital video for learning as a side benefit of both the early 2009 transition from analog TV to HDTV in the U.S.

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Communities and Networks Connection Hotlists

Nancy White

Social Media ROI: Measuring the unmeasurable? Social media ROI - a calculator for not for profit campaigns - FreshNetworks , March 25, 2009. Workflow 2.0 - Library Clips , March 23, 2009. Now that we are a couple of months into the “signal sharing&# of the Communities and Networks Connection , I wanted to share the top posts people have clicked into on the site (courtesy of the magic of Tony Karrer ).