Jay Cross's Informal Learning

DECEMBER 13, 2009

Web 2.0 Jay Cross is a champion of informal learning (and author of the definitive book on the topic), Web 2.0, Do you think that some of the advancements in technology—such as Web. One of the things that Andrew McAfee, principal research scientist at the Center for Digital Business in the MIT Sloan School of Management, says when he talks about Enterprise 2.0 However, the technology, specifically Web 2.0,

Web 2.0 118

Web 2.0 Change Metrics ROI 118

Tony Karrer

MARCH 3, 2008

Last week I presented a session at ASTD TechKnowledge entitled eLearning 2.0 - Applications and Implications. It could just as easily have been called Web 2.0 I discussed my experience from Collaborative Learning Using Web 2.0 I've not really seen good examples of business cases (future ROI) for using these tools. Spending or Wasting Time on Web 2.0 Web 2.0 eLearning Trends Enterprise 2.0

Web 2.0 103

Web 2.0 Dogear iCohere Cogenz 103

John Hagel

SEPTEMBER 25, 2005

Redux » What is Web 2.0? Listening to the wide-ranging conversations regarding the Web 2.0 The champions, most notably Tim O’Reilly, volley back that the rapid spread of the meme indicates that it “does capture the widespread sense that there’s something qualitatively different about today’s web.” Unfortunately, as the Wikipedia entry on Web 2.0 Google AdSense is Web 2.0. Ofoto is Web 1.0; Flickr is Web 2.0."

Web 2.0 100

Web 2.0 Overview ROI Collaboration 100

Trends in the Living Networks

SEPTEMBER 6, 2012

To be frank, I think ROI calculations for social initiatives are in most cases a waste of time, because so many of the benefits and costs are unknowable before the initiative. Chapter 16 of my report Implementing Enterprise 2.0 One of the resources I provide in the chapter is a table to help make ROI calculations. If so, also have a look at the free chapters from Implementing Enterprise 2.0 Return on Investment for Enterprise 2.0 Enterprise 2.0

Enterprise 2.0 123

Enterprise 2.0 ROI Cost Web 2.0 123

Jay Cross

FEBRUARY 20, 2009

Business learning ROI Informal Learning Web 2.0eLearning is not a big cost-cutter. Corporations are flocking to eLearning for all the wrong reasons. It’s cheaper: no travel, no facilities cost, no instructor salaries. This sort of fanciful thinking tripped up eLearning ten years ago. In that first wave of eLearning, venture capitalists and the learning industry saw fortunes to be made by replacing instructors with computers. It didn’t work.

eLearning 94

eLearning FAQ ROI Web 2.0 94

Jay Cross

FEBRUARY 20, 2009

Business learning ROI Informal Learning Web 2.0eLearning is not a big cost-cutter. Corporations are flocking to eLearning for all the wrong reasons. It’s cheaper: no travel, no facilities cost, no instructor salaries. This sort of fanciful thinking tripped up eLearning ten years ago. In that first wave of eLearning, venture capitalists and the learning industry saw fortunes to be made by replacing instructors with computers. It didn’t work.

eLearning 92

eLearning FAQ ROI Web 2.0 92

Trends in the Living Networks

MARCH 26, 2012

Interestingly, Yammer’s mantra in its external communication is ‘voluntary adoption’, saying among other things ‘voluntary adoption is the new ROI’ They point to how Yammer often takes off in organizations through inital (unpaid) user adoption that frequently flows through into (paid) corporate implementations. Collaboration Enterprise 2.0 Future of work Social media Social networks Web 2.0

Yammer 119

Yammer Organization Activities Jive 119

Jay Cross

JANUARY 31, 2010

Subtitled Informal Learning in the Cloud , this edition focuses on social learning and implementing web 2.0 ROI is in the mind of the beholder …162. Informal Learning Popular Web 2.0The January 2010 Edition of Working Smarter was released today. technology. The hardcopy version of Working Smarter costs $19.98. Believe me, I’m not trying to fool you with trick pricing. My publisher’s algorithm won’t let me charge $20 even.

Informal Learning 109

Informal Learning ROI Web 2.0 Patterns 109

Jay Cross

NOVEMBER 19, 2008

Sometimes things go so far off the rails that all you can do is chuckle at life’s absurdity. Today at Learn Trends , I demonstrated my ability to screw up everything technical within reach. Harold Jarche, Clark Quinn, Jane Hart, and I had planned to lead a session at noon today to explain the thinking we’ve gone through to develop a lightweight, turn-key social learning platform.

Trends 90

Trends ROI Web 2.0 Wiki 90

Jay Cross

OCTOBER 22, 2009

Hinchcliffe, a respected interpreter of all things enterprise 2.0, today announced an alliance with Socialtext and Asuret called Pragmatic Enterprise 2.0. Pragmatic Enterprise 2.0 The new service promises the moon: Pragmatic Enterprise 2.0 is an integrated combination of strategy, implementation, and full-lifecycle rollout that reflects the practical realities of the enterprise world including concerns around ROI, value generation, risk, control, and trust.

Enterprise 2.0 99

Enterprise 2.0 SocialText ROI Template 99

Jay Cross

DECEMBER 24, 2008

My shorthand for Gilbert’s theorem is “Competence = personal ROI.&#. Just Jay Uncategorized Web 2.0My research into meaning of competence led me to a dusty bookshelf downstairs to take a fresh look at a b00k I first read thirty years ago. In 1978, Tom Gilbert wrote Human Competence: Engineering Worthy Performance.

ROI 90

ROI Web 2.0 Policies Overview 90

Harold Jarche

DECEMBER 18, 2009

— The return on investment (ROI) on social learning consists of getting stuff done in networks & knowing who to contact. Web 2.0: Web 1.0 = me. Web 2.0 = me + you. Web 1.0 = read. Web 2.0 = read + write. Web 1.0 = connecting ideas. Web 2.0 = connecting ideas + connecting people. Web 1.0 = search. Web 2.0 = recommendations of friends/others. Web 1.0 = find. Web 2.0 = share.

Web 2.0 131

Web 2.0 ROI Wiki Social Learning 131

Mark Oehlert

JANUARY 19, 2009

I say I have a higher tolerance for it now because it is usually mixed in with really great, thought-provoking posts from people I respect and I'll take a couple of "store" Tweets from them - its a positive ROI. Tags: Learning/Web 2.0 So I feel really very remiss about not blogging so long. Oddly enough, its not how I used to feel. Back in the day".like

Products 32

Products Productivity ROI Blogging 32

Jay Cross's Informal Learning

MARCH 27, 2010

The Centre’s Articles and Papers section contains these ten articles I wrote when Internet Time Group was affiliated with Learning Light: Experience and best practices of businesses using Web 2.0 ROI – Flaws in the Metrics System. Web 2.0 Web 2.0 Web 2.0 After a lengthy hibernation, Learning Light ’s eLearning Centre rides again!

Workflow 107

Workflow Web 2.0 Directory Press Release 107

Mark Oehlert

AUGUST 3, 2007

e-Clippings (Learning As Art) Home Archives Subscribe About My Social Networks « 8 Random Facts Meme (via Karyn Romeis) | Main | Random Surrealism Generator » August 03, 2007 "Did You Know 2.0" (shifthappens) MUST SEE video from shifthappens. books futures Web 2.0

Web 2.0 32

Web 2.0 Template Templates Newsletter 32

Jay Cross

JULY 7, 2010

Some travel, humor, web 2.0, FOR SALE: Professional Library of Jay Cross. Buy them all. I will throw in an afternoon on my back deck in Berkeley going over what I thought were the major messages of as many volumes as you wish. Shelves of inspiring books. Strong on instructional design, management, learning, eLearning, marketing & sales, and psychology. last 25 issues of Harvard Business Review. Lots more.

Library 115

Library ROI Web 2.0 eLearning 115

Jay Cross's Informal Learning

DECEMBER 29, 2009

The Web trained me to click past unrewarding pages and spend my time where it will do me the most good. O n web2logo , you click a logo and find out about a Web 2.0 I have been struggling to put together a matrix of with Web 2.0 There are too many subdivisions of the Web 2.0 The ROI of Enterprise 2.0 M any a corporation misses massive opportunities by demanding to know “Where’s the ROI?”

Informal Learning 93

Informal Learning ROI Blogging Web 2.0 93

Jay Cross's Informal Learning

JANUARY 24, 2010

Social learning is the hottest thing since electricity among web enthusiasts. It’s better to talk about cost/benefit analysis or meeting specific goals than to speak of ROI. Traditional ROI fails to measure the most valuable returns. People who banter about Web 3.0 The “2.0” of Web 2.0 Rather, it signaled that the web did not die in the dot-com bust. Now we are entering an era where the benefits of the web will grow exponentially.

ROI 179

ROI eLearning Diagrams Informal Learning 179

Harold Jarche

JULY 23, 2009

This means that you might wish to stay away from Web 2.0 He also mentioned that there exist several ways of measuring ROI for social media, you just have to look for it. Dave discussed what Learn.com is doing so that anyone can build a course, share a document, publish, spin their own web space and collaborate with whom they want.

ROI 123

ROI Web 2.0 Social Learning Industry 123

Tony Karrer

NOVEMBER 26, 2007

Post Views Comments Bookmarks eLearningTechnology 18,308 247 What is eLearning 2.0? 6,890 16 152 Rapid eLearning Tools 4,337 11 35 First Time Visitor Guide 2,345 17 67 LMS Satisfaction Features and Barriers 1,988 6 40 eLearning Trends 1,820 9 24 Software Simulation eLearning (w/ links to Tools) 1,724 2 11 Personal Learning for Learning Professionals - Using Web 2.0 and eLearning 2.0 Tools - A Summary 1,147 2 28 Personal and Group Learning Using Web 2.0

eLearning 100

eLearning Web 2.0 ROI Social Bookmarking 100

Tony Karrer

APRIL 21, 2009

Determining the ROI of Enterprise 2.0 | Enterprise Web 2.0 | ZDNet.com , April 15, 2009 The Web: Design for Active Learning , April 17, 2009 The (changed) information cycle , April 17, 2009 3 Things to Consider When Building Your E-Learning Courses , April 14, 2009 Effective knowledge sharing , April 15, 2009 conversation matters: What Do We Get From Conversation That We Can't Get Any Other Way?

Screencast 100

Screencast eLearning ROI Enterprise 2.0 100

Tony Karrer

APRIL 7, 2009

Learning 2.0 - The Things How we read online. - Tools Collaborative Learning Using Web 2.0 Tools - A Summary PR 2.0: Introducing The Conversation Prism eLearning Trends 2007 and 2008 TechCrunch White Label Social Networking Platforms Chart How to Insert YouTube Videos in PowerPoint Presentations LinkedIn Tips and Tweaks: Do More with your LinkedIn Account Introduction to Wikis, Blogs, Social Bookmarking, Social Networking and RSS Corporate Policies on Web 2.0

eLearning 126

eLearning RFP ROI Web 2.0 126

Clark Quinn

JULY 10, 2008

Objection #13: How Do You Measure ROI? I would also look at establishing policies: Corporate Policies on Web 2.0.This post is intended to capture a few of the common objections that I hear at various sessions as well as ways that people suggest you overcome those objections. I will update this over time.

ROI 100

ROI Policies Web 2.0 Security 100

Dan Pontefract

NOVEMBER 28, 2011

Dropping Enterprise 2.0 / Social Anything tools into the company theater is not going to guarantee your employees/leaders are collaborating and it’s certainly not going to drive reciprocity. Enterprise 2.0 Whilst I don’t disagree that integration into the workflow isn’t a huge opportunity, to me, we need to stop the press and acknowledge that it’s the behavior of people that has to change in parallel with the deployment of any Enterprise 2.0 / Social Anything technology.

Enterprise 2.0 162

Enterprise 2.0 Change Workflow ROI 162

Tony Karrer

JULY 10, 2008

Objection #13: How Do You Measure ROI? I would also look at establishing policies: Corporate Policies on Web 2.0This post is intended to capture a few of the common objections that I hear at various sessions as well as ways that people suggest you overcome those objections. I will update this over time.

ROI 100

ROI Policies Web 2.0 Security 100

Mark Oehlert

JULY 15, 2014

I think the one that comes closest is social learning and that is most helpful in a Web 2.0 Well describe the ROI of learning. mLearning. sLearning. The venerable and ancient eLearning. Can we just be clear that these names refer to product channels and/or brand names but not to actual ''learning''?

Metrics 40

Metrics ROI Web 2.0 Products 40

Jay Cross

DECEMBER 2, 2008

My workshop on Social Learning and the Web is tomorrow. At your conference, over the web, and in your offices, he will inspire your team to accomplish more with less in record time. Blogs Business Blog & history Learning Blog & history Internet Time Alliance Loading Books Buy | Read an Excerpt Read an Excerpt Colleagues Jane Hart Jon Husband Harold Jarche Charles Jennings Clark Quinn Popular articles Not Your Fathers ROI What is informal learning?

ROI 90

ROI Meeting Metrics Web 2.0 90

Jay Cross

NOVEMBER 29, 2008

At your conference, over the web, and in your offices, he will inspire your team to accomplish more with less in record time. Blogs Business Blog & history Learning Blog & history Internet Time Alliance Loading Books Buy | Read an Excerpt Read an Excerpt Colleagues Jane Hart Jon Husband Harold Jarche Charles Jennings Clark Quinn Popular articles Not Your Fathers ROI What is informal learning?

ROI 90

ROI Metrics Analysis Web 2.0 90

Tony Karrer

AUGUST 30, 2006

Topics eLearning 2.0 Starting Point: What is eLearning 2.0? eLearning 2.0 - An Immediate, Important Shift eLearning 1.0, and 2.0 Learning Trends Point To and Shape eLearning 2.0 eLearning 2.0 Presentation - ASTD OC eLearning 2.0 Presentation - ISPI Los Angeles Introduction to Wikis, Blogs, Social Bookmarking, Social Networking and RSS Practical Suggestions: Web 2.0 and eLearning 2.0 Enterprise 2.0

eLearning 101

eLearning RFP Web 2.0 ROI 101

Jay Cross

FEBRUARY 14, 2010

At your conference, over the web, and in your offices, he will inspire your team to accomplish more with less in record time. Blogs Business Blog & history Learning Blog & history Internet Time Alliance Loading Books Buy | Read an Excerpt Read an Excerpt Colleagues Jane Hart Jon Husband Harold Jarche Charles Jennings Clark Quinn Popular articles Not Your Fathers ROI What is informal learning?

ROI 90

ROI Metrics Web 2.0 RSS 90

Mark Oehlert

JULY 15, 2014

I think the one that comes closest is social learning and that is most helpful in a Web 2.0 Well describe the ROI of learning. mLearning. sLearning. The venerable and ancient eLearning. Can we just be clear that these names refer to product channels and/or brand names but not to actual 'learning'?

Metrics 32

Metrics ROI Web 2.0 Products 32

Jay Cross

DECEMBER 15, 2009

At your conference, over the web, and in your offices, he will inspire your team to accomplish more with less in record time. Blogs Business Blog & history Learning Blog & history Internet Time Alliance Loading Books Buy | Read an Excerpt Read an Excerpt Colleagues Jane Hart Jon Husband Harold Jarche Charles Jennings Clark Quinn Popular articles Not Your Fathers ROI What is informal learning?

ROI 90

ROI Metrics Web 2.0 RSS 90

Jay Cross

SEPTEMBER 23, 2009

At your conference, over the web, and in your offices, he will inspire your team to accomplish more with less in record time. Blogs Business Blog & history Learning Blog & history Internet Time Alliance Loading Books Buy | Read an Excerpt Read an Excerpt Colleagues Jane Hart Jon Husband Harold Jarche Charles Jennings Clark Quinn Popular articles Not Your Fathers ROI What is informal learning?

ROI 90

ROI Metrics Web 2.0 RSS 90

Jay Cross

SEPTEMBER 23, 2009

At your conference, over the web, and in your offices, he will inspire your team to accomplish more with less in record time. Blogs Business Blog & history Learning Blog & history Internet Time Alliance Loading Books Buy | Read an Excerpt Read an Excerpt Colleagues Jane Hart Jon Husband Harold Jarche Charles Jennings Clark Quinn Popular articles Not Your Fathers ROI What is informal learning?

ROI 90

ROI Metrics Web 2.0 RSS 90

Jay Cross

SEPTEMBER 4, 2009

At your conference, over the web, and in your offices, he will inspire your team to accomplish more with less in record time. Blogs Business Blog & history Learning Blog & history Internet Time Alliance Loading Books Buy | Read an Excerpt Read an Excerpt Colleagues Jane Hart Jon Husband Harold Jarche Charles Jennings Clark Quinn Popular articles Not Your Fathers ROI What is informal learning?

ROI 90

ROI Metrics Web 2.0 RSS 90

Jay Cross

AUGUST 31, 2009

At your conference, over the web, and in your offices, he will inspire your team to accomplish more with less in record time. Blogs Business Blog & history Learning Blog & history Internet Time Alliance Loading Books Buy | Read an Excerpt Read an Excerpt Colleagues Jane Hart Jon Husband Harold Jarche Charles Jennings Clark Quinn Popular articles Not Your Fathers ROI What is informal learning?

ROI 90

ROI Metrics Web 2.0 RSS 90

Jay Cross

AUGUST 17, 2009

At your conference, over the web, and in your offices, he will inspire your team to accomplish more with less in record time. Blogs Business Blog & history Learning Blog & history Internet Time Alliance Loading Books Buy | Read an Excerpt Read an Excerpt Colleagues Jane Hart Jon Husband Harold Jarche Charles Jennings Clark Quinn Popular articles Not Your Fathers ROI What is informal learning?

ROI 90

ROI Metrics Web 2.0 RSS 90

Jay Cross

JULY 28, 2009

At your conference, over the web, and in your offices, he will inspire your team to accomplish more with less in record time. Blogs Business Blog & history Learning Blog & history Internet Time Alliance Loading Books Buy | Read an Excerpt Read an Excerpt Colleagues Jane Hart Jon Husband Harold Jarche Charles Jennings Clark Quinn Popular articles Not Your Fathers ROI What is informal learning?

ROI 90

ROI Metrics Web 2.0 RSS 90

Jay Cross

JULY 4, 2009

At your conference, over the web, and in your offices, he will inspire your team to accomplish more with less in record time. Blogs Business Blog & history Learning Blog & history Internet Time Alliance Loading Books Buy | Read an Excerpt Read an Excerpt Colleagues Jane Hart Jon Husband Harold Jarche Charles Jennings Clark Quinn Popular articles Not Your Fathers ROI What is informal learning?

ROI 90

ROI Metrics Web 2.0 RSS 90

Jay Cross

JULY 3, 2009

At your conference, over the web, and in your offices, he will inspire your team to accomplish more with less in record time. Blogs Business Blog & history Learning Blog & history Internet Time Alliance Loading Books Buy | Read an Excerpt Read an Excerpt Colleagues Jane Hart Jon Husband Harold Jarche Charles Jennings Clark Quinn Popular articles Not Your Fathers ROI What is informal learning?

ROI 90

ROI Metrics Web 2.0 RSS 90

Jay Cross

JUNE 29, 2009

At your conference, over the web, and in your offices, he will inspire your team to accomplish more with less in record time. Blogs Business Blog & history Learning Blog & history Internet Time Alliance Loading Books Buy | Read an Excerpt Read an Excerpt Colleagues Jane Hart Jon Husband Harold Jarche Charles Jennings Clark Quinn Popular articles Not Your Fathers ROI What is informal learning?

ROI 90

ROI Metrics Web 2.0 RSS 90

Jay Cross

DECEMBER 1, 2008

Before the web, we had EDI (electronic data interchange) and EFT (electronic funds transfer). A big part of the sales pitch for early versions of web-supported learning was the elimination of costly trainers. I have been credited with the first use of eLearning on the web. Six months after CBT Systems announced its transformation into SmartForce, the eLearning company , in late 1999, every training company with a dial-up connection and a web page claimed to have eLearning.

eLearning 90

eLearning ROI Firewall Metrics 90

Jay Cross

NOVEMBER 30, 2008

Before the web, we had EDI (electronic data interchange) and EFT (electronic funds transfer). A big part of the sales pitch for early versions of web-supported learning was the elimination of costly trainers. I have been credited with the first use of eLearning on the web. Six months after CBT Systems announced its transformation into SmartForce, the eLearning company , in late 1999, every training company with a dial-up connection and a web page claimed to have eLearning.

eLearning 90

eLearning ROI Firewall Metrics 90