Trending Sources

How the Client Experience Defines the New ROI of Social Business – Finally, A New KPI in the Making

Luis Suarez

How the Client Experience Defines the New ROI of Social Business. The dialogue has evolved, although we may at times still have the impression we are running a circus, as Carrie Young brilliantly indicated in “ Social ROI = Return On Insanity ” This happens when we stop thinking outside of the box and the inertia kicks in that’s so pernicious in the business world: only measuring the low hanging fruit. He can also be contacted over in Twitter at @elsua or Google Plus. .

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How Much Time Should Your Nonprofit Invest In Different Social Media Channels?

Beth Kanter

Earlier this month, the Ad Council hosted a webinar on the topic of social media ROI with three great social media minds to help us navigate these and other thorny online issues. According to David Almacy, the best five tools to measure social media ROI right now are: TweetDeck.

Twitter Digest for 2011-05-07

Jane Hart

What Is The ROI Of A Conversation? Twitter in the classroom – the sequel, from The New York Times [link] #. RT @ socialmedia2day : Life Without Twitter – An Infographic | Social Media Today [link] #. Powered by Twitter Tools. Uncategorized twitterlink] #. RT @ dmlcentral : Classroom Salon: a new social networking app that taps the collective intelligence of groups. link] #.

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Conversation + Twitter

Jay Cross's Informal Learning

Sometimes you can “ measure an ROI on informal learning investment. While Twitter did flake out a few times during the hour, it seemed to enliven the conversation. This morning, Mark Sylvester and I conversed online about informal learning. A recording of the conversation is here.

Getting More Value from Your Social Media

Kevin Wheeler

Home About Future of Talent Subscribe Over the Seas Thoughts on Recruiting, Learning and Other Things as I Ramble around the World Getting More Value from Your Social Media by Kevin Wheeler on November 24, 2010 Platforms such as Facebook, LinkedIn, Twitter and a variety of proprietary platforms are becoming core to successful recruiting, learning, relationship building, and marketing. Keeping all social media interaction with the recruiting department limits its value and lowers ROI.

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Organizations Don’t Tweet – Review

Harold Jarche

In spite of the title, this book is not about Twitter, but it is a manager’s guide to the social web , and would be a valuable to asset to every organization I have ever dealt with.

You JUST hired this person.do you even know.

Mark Oehlert

how many Twitter followers they have? When discussions about blocking networks like Twitter and Facebook at the corporate firewall seemed more common (they seem to have settled down but I could be just not hearing the stories), one example I always used was about ROI.

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Finding the time for networked learning

Harold Jarche

Social networks like Twitter or LinkedIn let you find the right people faster. The ROI for social media in business is pretty obvious: reducing wasted time.

Why Your Nonprofit Should Invest in Video As Part Its Communications Strategy

Beth Kanter

Finding the ROI. One reason for the disconnect between stated belief in video and video budgets has been the lack of hard data about the return on investment (ROI). It’s no surprise that a tactic with a cost is high and unclear ROI gets minimal resources.

Making social media happen in government: case study of NSW Department of Education

Ross Dawson

Barriers to engagement include loss of control, staff performance, ROI, brand reputation, security, and poor understanding. DET CEO Michael Coutts-Trotter embraced social media, including using Twitter and creating a number of YouTube videos. . I’m at the launch meeting of the social media community of practice set up by Institute of Public Administration NSW (IPAA).

How to support informal learning

Jay Cross's Informal Learning

Morris: In Return on Learning , Donald Vanthournout and his associates on Accenture’s Capability Development team claim that their firm achieved an ROI of 353% on its commitment to enterprise learning. Also, what is the most accurate and reliable to measure the ROI of enterprise learning?

Future Approaches in UX: 10 FAUX Methods to Rock Your World 

Adaptive Path

Executives love a good Power Point presentation but nothing captures their attention like ROI metrics set to '80's hair metal. Feel free to add your own or use the twitter hash tag #FAUXdesign

Dear C-Suite: We Don’t Do Training Anymore

Dan Pontefract

It seems as though the C-Suite doesn’t care if the training has ROI but the bad news is they still think the content comes in the form of a course, regardless of whether it’s short (42 per cent) or not short (58 per cent).

Future Approaches in UX: 10 FAUX Methods to Rock Your World 

Adaptive Path

Executives love a good Power Point presentation but nothing captures their attention like ROI metrics set to '80's hair metal. Feel free to add your own or use the twitter hash tag #FAUXdesign

January 2014Nonprofit Blog Carnival: Measurement and Learning

Beth Kanter

Donna Mehr, Smart Annual Giving, wrote “ How To Evaluate the ROI of Your Annual Appeal.” A Peek Into PCMA Convening shares an infographic and data on the use of Twitter for an offline event by Bear Analytics. Photo by Notemily.

Can Social Media Give the Gift of Life?

Beth Kanter

How’s That for ROI? Contact Taryn or follow her on Twitter. Note from Beth: Two years ago on this blog, Porter Gale published a guest post asking “ Can Social Media Save Lives?

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iPad & eBooks: A Game Changer for Blended Learning

Xyleme

This is key opportunity for educational publishers, many of whom have already adopted the ePub standard, to realize an even greater ROI on their eBook investment. Follow @dawnpoulos on Twitter. Home About Podcasts Videos Xyleme Inc.

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Business or Pleasure? - why not both: Klout. Nail. Coffin. Who cares?

Martijn Linssen

In the end its pretty simple, if our numbers dont prove out and help companies drive some value in terms or ROI or happier customers than well be replaced with something else. Quora: a gossiper's wet dream Twitter punctuation manners Ask not what your company can do for you,?

Smarter Nonprofit Networking: Building A Professional Network That Works for You

Beth Kanter

Many times we don’t value serendipity because we don’t see an immediate ROI. If you find Twitter or LinkedIn boring, perhaps you are following wrong people. “You are not ever a genius all by yourself.

2012?s Top articles on Working Smarter

Jay Cross

Siva Vaidhyanathan [twitter: sivavaid ] has a really well-done (as usual) article that reminds us that for all the excitement about Massive Open Online Courses — which he shares — we still have to figure out how to do them right. Which countries have the most Twitter users per capita?

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Forgiveness - damned if you don't

Martijn Linssen

Whatever image you formed in your heart and mind ages ago, does it ROI having it there? Quora: a gossiper's wet dream Twitter punctuation manners Ask not what your company can do for you,? Business or Pleasure? -

Learning With and From Others: Restructuring Budgets for Social Learning

Dan Pontefract

The trend may have started with Facebook and Twitter being used inside company firewalls as a toe in the water, but it quickly shifted to specific social media tools being developed for specific corporate uses. But where is the ROI? Did the learning team wait for an ROI calculation before offering induction and onboarding programs to new employees? Originally posted to T+D Magazine, January 2011 Edition. Reprinted here with permission. original link here ).

Working Smarter eFieldbook $12

Jay Cross

Twitter and the Law of the Few 123. ROI is in the mind of the beholder 159. Network Era Productivity: Not Your Father’s ROI 194. Traditional ROI 195. Twitter 101 at Dell Computer 369. We just cut the price of the eBook to $12. eBook , $12. Paper, $24.

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Edge Perspectives with John Hagel: Community 2.0

John Hagel

To make it easy, I keep the same acronyms – ROA, ROI and ROS - but just attach different meanings. ROI – Return on Information In this context, I emphasize information in the form of participant profiles - participant backgrounds, interests, activities and relationships.

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Pick of the Month: May 2012

Jane Hart

Here is my pick of the resources that I shared on Twitter and in my Pick of the Day in May. He also examines the current trends in mLearning, analyzing usage, perceived barriers, availability, ROI, and other aspects that will help you make the decision of how and when to go mobile.

The False Promise of "Adopt now, and all will adapt"

Martijn Linssen

There are a lot of simple tools out there that will give every employee a voice in this, maximising your ROI. Quora: a gossiper's wet dream Twitter punctuation manners Ask not what your company can do for you,? Business or Pleasure? -

Friday’s Finds #7

Harold Jarche

From the Twitter files this past week: via @c4lpt - 10 Strategies for Integrating Learning and Work (part 3). ROI: Productivity in a Networked Era: Not Your Fathers ROI CLO article. via @1ernesto1 - Cheater or Collaborator? via @johnsgunn - Canadians have no legitimate expectation of privacy when they use the Internet. via @kdwashburn - Florida school boosts achievement by jettisoning textbooks. Flexibility has it’s own Return on Investment.

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Business or Pleasure? - why not both: The product-to-service.

Martijn Linssen

Only today I found out I missed half of what Frank said, because I kept swapping between Twitter web and TweetDeck - Lessons Learned for me to never do that again while in the middle of a conv. A soon-to-be ex-colleague asked me on Twitter: "No SSD?" Business or Pleasure? -

Why Corporate Training is Broken And How to Fix It

Jay Cross

Training directors learned enough accounting to talk about ROI. Instant messenger, Twitter clones, podcasts. Why Corporate Training is Broken And How to Fix It. Executive Summary 3. Where Corporate Learning Came From 3. Corporate Learning Today 5. Training is not the same as learning 6.

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CLO Symposium

Jay Cross

We ended up chatting about the fallacy of digital natives, Twitter for learning, the role of ADDIE, the importance of mobile, informal learning, social networks, abolishing training departments, the convergence of work & learning, and learning ecologies. What was Columbus’s ROI?”

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More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

And Twitter. How do you measure your ROI on intuition? You can DM your reply to me on Twitter @cortneysellers # Beeline Labs » Blog Archive » Why wrong measurements can be bad for your community’s health… on 01 May 2008 at 2:41 pm [.]

Generations, Social and Enterprise: adopt vs adapt

Martijn Linssen

Oh my the implications involved, the political consequence, the loss of face - versus money saved, gained, invested and ROI-ed. I used to never see my ex-colleagues again as a rule, but now they still stay in my LinkedIn network, my Twitter network, everywhere. Business or Pleasure? -

Micro vs Macro Production

Mark Oehlert

I have really become quite addicted to Twitter (see graph, courtesy of Tweetstats ). Now however, Twitter really seems to have hit an age where it is incredibly interesting. How about "locking" your Twitter account so you actually have to approve people who want to follow you?

Social and Network Learning - Free Online Discussion - June 18

Tony Karrer

How can ROI be calculated? What lessons can learning professionals apply from Facebook, Twitter, iPhone applications, and other software and technology trends? Topics include: ROI of networks, Value Networks, fragmented conversations and sensemaking, and the next stages of social and learning networks in organizations.

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My Conversation With Eric Ries on the benefits of Lean Start Up Principles for Nonprofits

Beth Kanter

During the conference, with the help of Twitter, a few of us from the nonprofit sector were able to find each other and have an impromptu lunch conversation about applying lean to the noprofit work. Funders that ask for ROI to soon create a bad dynamic for innovation.

Origins of “eLearning”

Jay Cross

Blogs Business Blog & history Learning Blog & history Internet Time Alliance Loading Books Buy | Read an Excerpt Read an Excerpt Colleagues Jane Hart Jon Husband Harold Jarche Charles Jennings Clark Quinn Popular articles Not Your Fathers ROI What is informal learning?

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Origins of “eLearning”

Jay Cross

Blogs Business Blog & history Learning Blog & history Internet Time Alliance Loading Books Buy | Read an Excerpt Read an Excerpt Colleagues Jane Hart Jon Husband Harold Jarche Charles Jennings Clark Quinn Popular articles Not Your Fathers ROI What is informal learning?

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Why Your Nonprofit Should Be A Big Listener

Beth Kanter

5 Big Listening Helps You Identify Which Angle of Your Issue Has the Best ROI. Twitter: @upwell_us.

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Friday’s Finds #5

Harold Jarche

From the Twitter files: The big news this week was the Iranian election and almost all of the news was via social media, as the broadcast media were shown to be powerless against the Iranian state, but not the people: “This feels like Tiananmen. “This is change of media: German main news show uses YouTube and Twitter for their report of Iran election.&# A Twitter-like policy on Twitter: “Our Twitter policy: Be professional, kind, discreet, authentic.

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Friday’s Finds #31

Harold Jarche

What I learned this past week on Twitter: Picture: Rhizomes & Roots by @VenessaMiemis. — The return on investment (ROI) on social learning consists of getting stuff done in networks & knowing who to contact.